Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews

Updated 18 December, 2014
Updated 18 December, 2014
1,452 Reviews
3.7
1,452 Reviews
Rating Trends

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Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
496 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Courtyard Marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in Vaughan, ON
    Current Employee - Bartender in Vaughan, ON

    I have been working at Marriott part-time (more than 3 years)

    Pros

    Excellent management. Works with the team, rather than solely delegating. Great pay for the position. Great customers.

    Cons

    No career progression or opportunity. A good place for students to work while schooling.

    Advice to ManagementAdvice

    Stop being too nice to employees that are clearly taking it for granted.

    Recommends
    Neutral Outlook
  2.  

    Feels like family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Agent in Toronto, ON
    Current Employee - Guest Services Agent in Toronto, ON

    I have been working at Marriott part-time (less than an year)

    Pros

    Competitive pay, competitive discounts, managers are empowering, great communication between managers and staff, high care and attention for guests

    Cons

    Little communication from brand manager/franchise manager

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    can be improved

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (more than 3 years)

    Pros

    the people working for Porter
    pay is higher than standard

    Cons

    Management do not care about the safety of employees ( no proper attire provided in the winter )

    Advice to ManagementAdvice

    Listen to employees suggestion

    Recommends
    Neutral Outlook
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  5.  

    Great company to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    Employees, Friendly Environment, friendly guest's

    Cons

    Salary is not motivating to stay too long.

  6.  

    Fun, great for outgoing personalities. Good internship experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Toronto, ON
    Former Employee - Intern in Toronto, ON

    I worked at Marriott full-time (less than an year)

    Pros

    Easy-going guests and colleagues, and occasional free food and company events.

    Cons

    Theft within the employees, staff can be untrustworthy (housekeeping, maintenance or young front desk). They blatantly take your lunch items or steal from wallet if not kept securely in lockers.

    Advice to ManagementAdvice

    Pay your employees what they are worth.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good time, can get boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Minett, ON
    Current Employee - Night Auditor in Minett, ON

    I have been working at Marriott as a contractor (less than an year)

    Pros

    Great supportive staff, lovely surroundings to work in

    Cons

    Can get boring as heck if you dont have a car

    Advice to ManagementAdvice

    Increase empowerment and wages

    Recommends
    Positive Outlook
  8.  

    Marriott needs to pay more attention to franchised hotels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minett, ON
    Current Employee - Anonymous Employee in Minett, ON

    I have been working at Marriott full-time (less than an year)

    Pros

    I really enjoyed my department. The recreation team was so much fun sometimes it didn't even feel like work. My manager and supervisor were fantastic.

    Cons

    They make you pay for the staff cafeteria whether or not you have religious beliefs that keep you from eating or allergies. The food they feed you is repulsive and poorly maintained. Maggots in the pop machine is just unacceptable. The core values of the company are great but need to be executed better. Executive leadership seems to think they are an elite group and do not seem to care to much about staff. During the slow season your full time employment get cut to part time which makes it hard to live in Muskoka.

    Advice to ManagementAdvice

    Marriott needs to do an overhaul of the JW Marriott the Rosseau Muskoka. Pay more attention to what your employees have to say about things. Also focus more time on improving the hotel then spending money to expand it. It is a JW after all.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Duty Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Duty Manager in Toronto, ON
    Former Employee - Duty Manager in Toronto, ON

    I worked at Marriott full-time (more than 3 years)

    Pros

    -amazing benefits
    -room to grow
    -really cares about employees

    Cons

    worked for franchise so tight on labour

    Advice to ManagementAdvice

    continue following Marriott's spirit to serve and you will stay a leader :)

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge in Edmonton, AB
    Current Employee - Concierge in Edmonton, AB

    I have been working at Marriott full-time (more than 5 years)

    Pros

    Opportunity for growth within company.

    Cons

    The office good and benefits also

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Guest Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative in Calgary, AB
    Current Employee - Guest Service Representative in Calgary, AB

    I have been working at Marriott full-time (more than an year)

    Pros

    - Complete 40 hrs per week
    - Good benefits

    Cons

    - Shortage of staff
    - No public transfers

    Recommends
    Neutral Outlook
    No opinion of CEO

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