Marriott
3.6 of 5 995 reviews
www.marriott.com Bethesda, MD 5000+ Employees

Marriott Reviews

Updated Apr 20, 2014
All Employees Current Employees Only

3.6 995 reviews

                             

88% Approve of the CEO

Marriott President & CEO Arne Sorenson

Arne Sorenson

(303 ratings)

75% of employees recommend this company to a friend
995 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Marriott offers employers a real work life balance depending on the position that you are in"
    in 25 reviews
  • "Good benefits, lots of opportunity to grow in the company if you are willing to relocate"
    in 52 reviews
Cons:
  • "Work/life balance can be hard with certain jobs"
    in 29 reviews
  • "Long hours but that's a given in the hospitality industry"
    in 51 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Was a great decision to join the Marriott International team

Anonymous Employee (Current Employee)

I have been working at Marriott full-time for more than 5 years

ProsThe culture is very inviting and energizing. The company is structured with programs that really show how important the associates, community, and guests are to the business. There are many different career paths and opportunities for anyone who is interested in pursuing growth and development.

ConsBenefits plans are equivalent to other companies of similar size and scope.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great company - worked when other people weren't working.

Front Desk Manager (Former Employee)

I worked at Marriott full-time for more than a year

ProsGreat benefits, strong management team, motivated co-workers. I loved the perks of the employee discounts for friends and family. Overall, I really liked working there.

ConsThe main reason I left was because I found myself working the most when my friends and family weren't working (nights and weekends) - it's the nature of working for a business where they never close the doors!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Marriott GRS&CC is Ranked #1 in San Antonio, TX

Administrative (Current Employee)
San Antonio, TX (US)

I have been working at Marriott full-time for more than 5 years

ProsMarriott gives you the skills that you are going to need when you are ready to start a career outside of hospitality. The benefits package that you receive is awesome. The people are some of the closest to family that you will ever have.

ConsThey push career progression but only a select few can handle to responsibility. The problem is that most of the people that are put into these roles are highly over qualified and the rest are severely under qualified. Becoming a manager requires nothing other than waiting for your turn rather than merit.

Advice to Senior ManagementInvest more capital into your associates rather than your guests and you will see major differences!

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

it is a great place to work.

Anonymous Employee (Current Employee)

I have been working at Marriott

Prosfun, fast, fair, great team

Conshourscan be difficult if you have a family

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good place to work in

Sales Executive (Former Employee)
Heredia (Costa Rica)

I worked at Marriott full-time for more than 3 years

ProsGreat atmosphere to work, great coworkers, very focussed on clients and service. Hospitality jobs are usually stressful, but you are supported by a great team

ConsSalaries aren´t great, and schedules could be crazy. You know when are you coming to work, but you don´t know when are you leaving.

Advice to Senior ManagementMore Open doors management. At first, the Director of area was a very oppened and educated person. As Marriott offer a lot of opportunities, he was transfered to Hotel General Manager. His place was taken by a completely diferent person who create a terrible atmosphere, where the team didn´t fell comfortable.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Awesome , very professional

Cook II (Current Employee)
Kansas City, MO (US)

I have been working at Marriott full-time for less than a year

ProsGreat location and great hourly wage

ConsGetting to know their kitchen

Advice to Senior ManagementNo advice , they were awesome

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good atmosphere, nice people

Server (Former Employee)
Austin, TX (US)

I worked at Marriott part-time for more than a year

Prosgood discount, nice company, takes care of you benefit wise

Consnot great pay, hard to get work covered with few employees

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Marriott Corporate Internship

Intern (Former Employee)
Bethesda, MD (US)

I worked at Marriott as an intern for less than a year

ProsWorking within the Americas division exposes you to incredible senior leadership.

ConsWorking as an intern gives you very limited corporate strategic input .

Advice to Senior ManagementKeep giving your college interns exposure to senior leaders. This type of culture is conducive to professional growth.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Great Place to Work

Night Auditor (Current Employee)

I have been working at Marriott full-time for less than a year

ProsIt's laid back, co-workers are nice and easy going. The managers are understanding and willing to accommodate within reason. Highly recommended.

ConsSometimes the guests make requests that you can't fulfill due to company policy or it's something that just isn't possible and they take it out on you.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Great place to work

Fornt Desk Agent (Current Employee)
Ridgeland, MS (US)

I have been working at Marriott part-time for less than a year

ProsGreat room discounts all over the world.

ConsIf you are part-time, you do not receive time and a half for working holidays.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Marriott? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Marriott reviews and ratings - including employee satisfaction and approval ratings for Marriott CEO Arne Sorenson. All 995 reviews are posted anonymously by Marriott employees.