Manulife Financial Reviews

Updated 20 August, 2014
Updated 20 August, 2014
212 Reviews

3.2
212 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Manulife Financial President and CEO Donald A. Guloien
Donald A. Guloien
107 Ratings

Review Highlights

Pros
  • Good work life balance, usally work 40 hours a week without much overtime (in 26 reviews)

  • Support if you need to work from home for personal reasons - really good at this (in 9 reviews)


Cons
  • Bureaucratic organization structure; information gap between senior management and middle management (in 7 reviews)

  • Unhealthy work environment in my particular department, too much dust/dirt in the air (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work at and grow as a professional

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife Financial

    Pros

    People are helpful, study days for ADP members, great atmosphere of aspiring young actuaries, location is convenient too. Also throughout the year there are events to lighten up the mood and raise morale, within teams or company wide.

    Cons

    Some times meeting the deadlines could be stressful especially having to study for actsc exams after work and on the weekend.

  2.  

    Committed to Intern development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Systems Business Analyst  in  Kitchener, ON
    Current Employee - Information Systems Business Analyst in Kitchener, ON

    I have been working at Manulife Financial as an intern for less than a year

    Pros

    Work life balance. Enthusiastic, cheery coworkers, training opportunities even for coops and chances to see work done across your business function and encouragement to try different roles. Great co-op compensation for a smaller BA role.

    Cons

    Restructuring woes. People being moved around and the ensuing chaos. Outsourcing several jobs offshore to "lean" the balance sheet.

    Advice to ManagementAdvice

    Continue the commitment gown to interns and people will continue coming back after graduation.

    Recommends
    No opinion of CEO
  3.  

    Overall Good with some room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disability Case Manager  in  Toronto, ON
    Current Employee - Disability Case Manager in Toronto, ON

    I have been working at Manulife Financial full-time for more than 5 years

    Pros

    My department is filled with young people, starting their careers, so it's a fun environment, not a lot of office politics with everyone helping each other out. The role also offers work from home opportunities and therefore some work life balance can be achieved

    Cons

    Workload is high and compensation is low.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Dysfunctional work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Manulife Financial full-time for more than 3 years

    Pros

    Pays well as do most FIs

    Cons

    Dysfunctional environment. Non-effective, micro-managing, inexperienced leaders who focus on the "weeds" rather than operating strategically. Too many middle managers operating at levels below their job descriptions. Employees have almost no autonomy as inexperienced managers do not feel comfortable with delegation.

    A lot of overtime with little work/life balance. There is a "workplace transformation" initiative to get people to work from home. However, most managers are opposed to it and while they pay lip service to the concept (for the benefit of senior management), they stonewall any real effort to make this initiative work.

    Advice to ManagementAdvice

    Flatten the organization by removing middle managers focused on the "weeds". Empower people and let them prove themselves - give them autonomy to do their jobs well.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Insurance Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Advisor  in  Toronto, ON
    Former Employee - Insurance Advisor in Toronto, ON

    I worked at Manulife Financial full-time for more than 8 years

    Pros

    Company is stable and one of the largest insurance company in Canada.

    Cons

    I find it is very hard to move to another department for growth especially if you're valuable to the department.

    Advice to ManagementAdvice

    Be supportive to everyone's career development, not just for those who are less valuable to the department.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good co-op experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Analyst  in  Toronto, ON
    Former Employee - Risk Analyst in Toronto, ON

    I worked at Manulife Financial as an intern for less than a year

    Pros

    Mentorship, training, decent co-op salary, good short-term learning experience

    Cons

    Closed off cubicles, stressful reporting deadlines sometimes

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Services Representative  in  Halifax, NS
    Former Employee - Customer Services Representative in Halifax, NS

    I worked at Manulife Financial full-time for more than a year

    Pros

    Training is superb and they encourage you to further your education.

    Cons

    Raises based on company performance and targets of your department.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great place to work but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intermediate Business Analyst  in  Waterloo, ON
    Current Employee - Intermediate Business Analyst in Waterloo, ON

    I have been working at Manulife Financial full-time for more than 3 years

    Pros

    Great work-life balance, flexible time and workplace arrangement

    Cons

    Lot of red-tapes within. Promotion in the company is based on who you know and how you talk to senior management and not on how you perform. Lots of managers who does not even know what they're doing at all.

    Advice to ManagementAdvice

    Value all employees contribution to company. Do not overlook great employees over extrovert ones who only knows how to talk and present themselves but doesn't even know their job at all.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Kitchener, ON
    Current Employee - Financial Analyst in Kitchener, ON

    I have been working at Manulife Financial full-time for more than 10 years

    Pros

    Work from home. Good benefits

    Cons

    You already know who gets the jobs before they are posted. No recognition. Promote people with no work ethic

    Advice to ManagementAdvice

    Consider being less upfront when posting jobs who will be chosen. Employees are not stupid. Recognize Employee performance. Less favoritism towards people with kids.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife Financial full-time

    Pros

    Great people, nice atmosphere, and office culture

    Cons

    the training needs improvement, work-life balance, personal growth

    Approves of CEO

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