Manulife Financial
3.4 of 5 184 reviews
www.manulife.com Toronto, Canada 5000+ Employees

Manulife Financial Reviews

Updated Apr 06, 2014
All Employees Current Employees Only

3.4 184 reviews

                             

79% Approve of the CEO

Manulife Financial President and CEO Donald A. Guloien

Donald A. Guloien

(95 ratings)

71% of employees recommend this company to a friend
184 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Your may enjoy work-life balance depending on your department culture"
    in 22 reviews
  • "Support if you need to work from home for personal reasons - really good at this"
    in 8 reviews
Cons:
  • "Unhealthy work environment in my particular department, too much dust/dirt in the air"
    in 7 reviews
  • "Bureaucratic organization structure; information gap between senior management and middle management"
    in 6 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

 

Nice working place

Anonymous Employee (Former Employee)

I worked at Manulife Financial as an intern

ProsGreat place to work for people who like to network.

ConsOverall, not the most professional/ technical people I've worked with (i.e. has a more business feel to it)

Yes, I would recommend this company to a friend

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Reputated company, many talented people there

Senior Tax Analyst (Current Employee)
Kitchener, ON

I have been working at Manulife Financial full-time for less than a year

Proscompany thinks ahead, leading the trends

Consduring the change, sometimes can be very unstructure

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Very fun as an internship position.

Intern (Current Employee)
Toronto, ON

I have been working at Manulife Financial as an intern for less than a year

ProsWell known brand awareness

ConsRisks and rewards are sometimes overlooked

Yes, I would recommend this company to a friend

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Customer Service Rep

Customer Services Representative (Former Employee)

I worked at Manulife Financial as a contractor for less than a year

ProsFlexible work environment Global company, support anyone who takes extra educational studies to improve.

ConsNo management support, Too many contact positions, They lead you on to believing your position will turn to full time when your contract finishes they don't remember what you contributed to the organization.

Advice to Senior ManagementImprovement is needed to support a team.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great place to start your career.

Complex Claims Adjudicator (Former Employee)
Halifax, NS

I worked at Manulife Financial as a contractor for more than 3 years

ProsGood exposure for someone new to the business world. I had two years in a customer service type role and was still completing my undergraduate degree when I got the job. For a student they were very flexible with my odd schedule and the experience looked great on my resume after two years with such a well known company.

ConsManulife can seem very large and bureaucratic at times. I had a fantastic manager but I imagine that if I had not I would have been very frustrated at times. Insurance is suppose to be a stodgy industry, but I wonder who they will attract in the future from the younger generations if they don't work on the culture.

Advice to Senior ManagementThere is a time and a place for everything

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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First Job out of University

Senior Auditor (Current Employee)
Toronto, ON

I have been working at Manulife Financial full-time for more than 3 years

ProsDecent health benefits, company encourages career and personal development, stock matching, big advocates of volunteer and company wide charity campaigns, abundant training opportunities, subsidized cafeteria and gym

ConsOld fashion and out of date processes, recent focus on boosting bottom line and cutting costs

Yes, I would recommend this company to a friend

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Great company to work for.

Anonymous Employee (Current Employee)

I have been working at Manulife Financial

ProsGood training
Great Benefits and work life balance

ConsBuilding needs a serious upgrade

Advice to Senior ManagementKeep at it

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Needs to come into the 21st century

Anonymous Employee (Current Employee)
Halifax, NS

I have been working at Manulife Financial full-time for more than 3 years

ProsGood starting salary, good benefits

ConsToo stiff, almost feel like they are standing over you with a whip. Not enough time for callbacks so most people stay late or come in early on their own time to get through them. Very cliqueish. Hired outsiders for jobs in other areas and only one from the contact centre, although many had applied. Not a good working atmosphere.

Advice to Senior ManagementHave a look at what is really going on.

No, I would not recommend this company to a friend

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1 person found this helpful  

Good starting point

Account Manager (Former Employee)
Toronto, ON

I worked at Manulife Financial full-time for more than 5 years

ProsThe company has a reputation for volunteerism, and has a fantastic volunteer hub for those interested. Updated cafeteria, and overall nice group of colleagues to work with

ConsFor career development, they are still years behind in managers assisting you with your career advancement. If you are a natural introvert but works hard day in and day out, you will come to notice very quickly that you will need to change your behaviour to get better noticed. While the company insists it promotes all behaviours, you will find yourself stuck in the same position even after working hard.

Advice to Senior ManagementReally increase your involvement in employee engagement and help foster a positive work experience to help employee's achieve their development plan.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good company to work for

Mortgage Servicing Analyst (Current Employee)
Toronto, ON

I have been working at Manulife Financial full-time for more than 3 years

ProsWork life balance. Good company to work for. People are friendly and respectful.

ConsNot a lot of opportunity within department to move on. I can speak for my department and there is nothing and event to move other department it's hard unless you know the hiring manager.

Advice to Senior ManagementRecognize people who works hard and reward them career advancement.

Yes, I would recommend this company to a friend

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Manulife Financial – Why Work for Us?

Manulife Financial is a leading Canada-based financial services company with principal operations in Asia, Canada and the United States. Since welcoming its first customers in 1887, Manulife Financial has built a… Full Overview

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