Manulife Financial

  www.manulife.com
  www.manulife.com

Manulife Financial Reviews

Updated 16 December, 2014
Updated 16 December, 2014
241 Reviews
3.4
241 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Manulife Financial President and CEO Donald Guloien
Donald Guloien
119 Ratings

Review Highlights

Pros
  • Good work life balance, usally work 40 hours a week without much overtime (in 31 reviews)

  • The role also offers work from home opportunities and therefore some work life balance can be achieved (in 11 reviews)


Cons
  • Very stressful atmosphere and long working hours (in 9 reviews)

  • The work life balance here is quite terrible as most people only leave work after 8pm (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company

    Former Employee - Rehabilitation Specialist in Kitchener, ON
    Former Employee - Rehabilitation Specialist in Kitchener, ON

    I worked at Manulife Financial full-time (more than 5 years)

    Pros

    Good compensation, benefits, training opportunities and great people to work with. Good employee recognition and felt valued as an employee.

    Cons

    High work volume and found it easy to work overtime (for which there was no compensation) just to keep on top of the work.

    Recommends
  2.  

    fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife Financial

    Pros

    great morale and benefits and culture

    Cons

    slow paced. lots of middle management

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Excellent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internal Wholesaler in Waterloo, ON
    Former Employee - Internal Wholesaler in Waterloo, ON

    I worked at Manulife Financial full-time (more than an year)

    Pros

    Management recognized talent and is genuinely interested in promoting personal and career growth. I worked in 3 different jobs at Manulife and my superiors and team in each case were excellent.

    Cons

    At the time there was significant redundancy within the company. Since I worked there I know that senior management has reduced a significant amount of that redundancy.

    Advice to ManagementAdvice

    Keep doing what you're doing and think long-term.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Supportive Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in Toronto, ON
    Former Employee - Summer Intern in Toronto, ON

    I worked at Manulife Financial full-time (less than an year)

    Pros

    flexible managers and very supportive team members
    compensation is very fair
    company is growing very fast, and strong reputation in North America

    Cons

    top level management is bureaucratic and at times out of touch

    Advice to ManagementAdvice

    be more accessible

    Recommends
    Approves of CEO
  6.  

    Above average.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Manulife Financial

    Pros

    Manulife offers a good work environment, good benefits, and competitive pay. It depends on the area or team you work with, but generally people are eager to help when asked.

    Cons

    Under-staffed, too much change in a short period of time. Organization between teams can be improved. Reporting time = long hours.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Nice ppl all around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quantitative Analyst in Toronto, ON
    Current Employee - Quantitative Analyst in Toronto, ON

    I have been working at Manulife Financial as an intern (less than an year)

    Pros

    nice coworkers
    offer a lot of activities and networking to coops

    Cons

    not much work to do

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Title does not match the duties that were given

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Services Representative in Toronto, ON
    Former Employee - Customer Services Representative in Toronto, ON

    I worked at Manulife Financial as a contractor (less than an year)

    Pros

    Solid Company, Great Benefits, Option to work from home.

    Cons

    No advancement, Poor management, Not organized. Constant shuffle of employees, Hiring managers expect the impossible from you everything gets thrown to your desk.

    Advice to ManagementAdvice

    Have to discuss the future, too many emails and conferences when it has nothing to do with the individuals duties.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Worst culture and management staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advisor in Toronto, ON
    Former Employee - Advisor in Toronto, ON

    I worked at Manulife Financial full-time (more than 8 years)

    Pros

    Stable company and profitable company.

    Cons

    Worst middle managers! They are not well educated especially when it comes to insurance licensing. No insurance background at all.

    Advice to ManagementAdvice

    Invest more on your management and when hiring make sure they are qualified and knowledgeable to train the sales people.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Terrible Management and support for staff

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Manulife Financial

    Pros

    Good benefits and some great people that can make the experience better. Big company with a lot of different areas to move to in finance.

    Cons

    'Just do what was done last year' mentality and some management avoid answering questions this way because they don't know the answers to questions. Top Management is a boys club. Middle managers aren't supportive of staff and only look out for themselves.

    Advice to ManagementAdvice

    Start taking care of your employees and get rid of the middle management that have no education and have been in the role for 20 years. Not encouraging to staff to move up when managers never leave because they have no education and paid so well. Provide more communication to staff from a higher level so people feel informed and are kept in the loop.

  11.  

    Large, conservative and cold company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife Financial

    Pros

    Large institution
    Exposure to different asset class
    Reasonable workload

    Cons

    Poor culture
    Boss oriented
    Few opportunity for promotion

    Advice to ManagementAdvice

    Keep an open mind

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