MSI Reviews

Former Employee – worked at MSI

Pros – accomadate you very well with time off
make your own schedule and own times
a lot of good people working there

Cons – hard to get promoted, sometimes the communication within the company isn't very good, took away bonuses to cut back on pay

Advice to Senior Management – communicate better

Yes, I would recommend this company to a friend

Former Employee – worked at MSI

Pros – During the difficult year of 2009, upper management did everything they could to retain talented employees, including giving themselves pay cuts and instituting furlough days rather than pay cuts in the lower ranks.

Cons – Pretty hierarchical, low entry level salaries, difficult to advance. Needs more family-oriented female leadership.

Yes, I would recommend this company to a friend

Current Employee – been working at MSI

Pros – Part time hours. Reading verbatim off of screen. being able to assist companies by completing surveys to improve customer satisfaction

Cons – Low pay, no benefits, part time offered only very strict environment

Advice to Senior Management – No comment

Former Employee – worked at MSI

Pros – A good solid company to work for. Some departments are better than others to work in depending on the people. This company has been acquiring other companies so the number of employees has increased significantly.

Cons – Job security is a problem with the growing pains they are experiencing with the move to a new corportate office, acquisitions and hiring practices.

Advice to Senior Management – Keep in mind the need for support staff to facilitate the work that is done for clients. It is difficult to deliver excellent results sometimes.

Yes, I would recommend this company to a friend

Former Employee – worked at MSI

Pros – Nice office downtown, I hear....I was never invited to visit it though. They have some pretty good business relationships there.

Cons – Company wasn't clear about direction they wanted to go. They were adding people and selling offices in what seemed to be a willy-nilly fashion.

Advice to Senior Management – Need to update the technology. Need to have a more defined plan. Need to have a more defined career path

No, I would not recommend this company to a friend

Former Employee – worked at MSI

Pros – Headed up by some very smart people.

Cons – Got acquired by a larger market research firm

Advice to Senior Management – Keep the Doxus about you!

Yes, I would recommend this company to a friend

Former Employee – worked at MSI

Pros – MSI is a stable and growing company, which seems to be unusual in Detroit. They have a strong and growing position in tracking research.

Cons – As with many marketing research companies their employees tend to lack business acumen. Lower level employees seem to feel there are few growth opportunities, with many employees stagnating in place for extended periods. For employees, lacks the breadth of experience found at other companies for which I have worked.

Advice to Senior Management – Word on the street is that lower level employees are frustrated with an inability to grow professionally. I've heard this from several people.

Current Employee – been working at MSI

Pros – There are a lot of really smart, committed, forward-thinking people in this organization--and, given the relatively entrepreneurial culture, it is possible to change the company by getting out in front of an initiative and pushing hard. The quality of the work being done here is truly a cut--and often several cuts--above what's going on in other parts of the industry. Finally (and this may sound weird, in these times), this is a company that really has an ethical center. There is a kind of old-world probity to the way that the company is managed and the way people treat their work.

Cons – The company is certainly in more of a growth mode than it has been historically--and growth inevitably means change. So far, those changes have been good changes, but that's something that requires constant care and feeding. The concern is that senior management continue to stay focused on the right kinds of strategic growth for the company--and communicate the growth plan (if and as it changes) to everyone throughout the organization.

Advice to Senior Management – Continue to work hard at listening to employees throughout the organization--not just listening to senior managers. Continue the ongoing focus on quality and ethical standards. Keep focused on long-term strategic vision, not quarterly financials (which, so far, has not been an issue...but is always a bit of a worry when you're majority-owned by a private equity company).

Yes, I would recommend this company to a friend