MSC Industrial Direct

  www.mscdirect.com
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MSC Industrial Direct Reviews

Updated 18 August, 2014
Updated 18 August, 2014
98 Reviews

2.6
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MSC Industrial Direct CEO Erik Gershwind
Erik Gershwind
46 Ratings

Review Highlights

Pros
  • Sometimes I feel customer service people are my closest allies in the company (in 6 reviews)

  • Great co-workers; good benefits; gives back to the communites they are in (in 5 reviews)


Cons
  • Senior Management simply moves the jobs around between themselves (in 7 reviews)

  • Highly segregated feel toward upper management (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    MSC a great past, a difficult present and a ambitious future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    A reasonably good benefit package.

    Cons

    Lower end of compensation for the industry.
    Too many initiatives

    Advice to ManagementAdvice

    Less can mean more. Keep it simple
    We have a strong foundation, hire good people with industry experience and knowledge,provide them clear direction and let then do their jobs.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    The way they present the culture is great but they don't follow it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES
    Current Employee - OUTSIDE SALES

    Pros

    The benefits are good,

    Cons

    the middle management only care about growth of your accounts and use micromanagement to try and keep you extra busy. Dont expect to make much of your commissions since the goals are so hard to reach.

    Advice to ManagementAdvice

    Listen to the employees. They spend so much time talking that they don't understand the struggles of the feet on the street.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Same old same old thing

    Cons

    Has now become a stale place to work

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Concerned

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Comfortable, Nice Coworkers, Flexible and Laid Back

    Cons

    No Growth Potential, Needs Better Paid Time Off Policies especially regarding Leave of Absence.

  6. 1 person found this helpful  

    Go to work, do your job, and shut up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales
    Current Employee - Inside Sales

    Pros

    OK salary. Can make up time for doctors' appointments, etc.

    Cons

    Management doesn't care about your ideas, so shut up & build salesforce.com for them because they were too cheap to buy a program like Siebel.

    Advice to ManagementAdvice

    Smile every once in a while and don't take yourselves so seriously. Listen to your employees. Attempt to make work a positive environment instead of one filled with doom and gloom. Get rid of the supervisors/managers who are bringing down the team by bringing personal problems to work. Explain the review process & make goals/objectives easier to understand.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Growing company that offers opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Visible, active leadership and fast growth organization

    Cons

    Fast growth and with that comes change

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Harassment/Hostile Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OSA
    Current Employee - OSA

    Pros

    Great customers, benefits and next day delivery for customers.

    Cons

    Culture is preached but never followed. Borderline discrimination against women and hostile/harassing environment by Branch and Sales Managers.

    Advice to ManagementAdvice

    Put the policies in place for all branch and sales managers, have HR represent the employees such as OSA's and ISA's. Scare tactics should no be allowed and positive reinforcement should be established.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Cant Trust This Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Melville, NY (US)
    Current Employee - Anonymous Employee in Melville, NY (US)

    Pros

    Potential for growth is good but no on knows how we're supposed to do it. The Davidson offices look nice.

    Cons

    i haven't been here long and already I feel like I was fed a bunch of lies when I interviewed for my job. Everyone talked about how great our MSC values and culture are but I haven't seen anything close. The CEO keeps talking about how important we all are to our success and then he keeps laying people off. First our head of HR who he said retired but word in the hall is that she was laid off. Then half the marketing team was laid off. Everyone is looking over their shoulder for who is going to be next. the only team that seems to be protected is the sales team even though our results aren't very good People are worried for their jobs. How does that deliver on strong values, culture and a commitment to our associates? I don't plan on staying. Beware.

    Advice to ManagementAdvice

    We are all losing trust in you and your support for our presumed mission statement. You really need to work on it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good place to work- Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    Pros

    Product offerings and the ability to deliver on time to customer.

    Cons

    To much mid-management, compensation plan is very hard to understand, Micro management becoming a problem.

    Advice to ManagementAdvice

    Cut management team in half so that the sales team doesn't have to carry all the weight of the company. Develop pay plan for all sales to understand. Stop with all the micro management.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Run.... Run as fast as you can away..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  San Diego, CA (US)
    Former Employee - Sales in San Diego, CA (US)

    Pros

    Ummmmm Nothing. Maybe a little freedom as far as working from home. Can't say anything else other then the satisfaction of tour last day of work.

    Cons

    They will screw you every chance they get. From commission to fill rates, you name it. They tell you to tell customers it's a day to two days for delivery of product....In reality mostly a week at least. Promise everything, deliver nothing.

    Advice to ManagementAdvice

    Can't give them advice, they have all the answers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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