LiveOps Reviews

Updated 23 April, 2015
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3.7
250 Reviews
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Recommend to a friend
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Vasili Triant
59 Ratings

Pros
  • Work from home -- no commuting or having to shop for clothes for your work attire (in 61 reviews)

  • The ability to have a flexible schedule and to work remote are a huge plus when you have a family at home (in 11 reviews)

Cons
  • Otherwise you will suffer by getting very low call volume and make very little money (in 16 reviews)

  • Things are extremely fast paced because of that it can be hard to get that work/life balance that people need to be successful (in 6 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Fun, Interesting work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Engineer
    Current Employee - Staff Engineer

    I have been working at LiveOps full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A minimum of required process, generally provided with the resources to get what needs doing done. Love the people I work with, tonnes of smart and talented folks.

    Cons

    Some recent turbulence around leadership, but this is improving. With a lack of process there was also, at times, a lack of drive or direction. Sometimes administrative stuff takes a while to turn around.

  2. Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at LiveOps as a contractor

    Pros

    I love the fact that I am able to work from home. There is no stress. Going to work is real simple, no pressure.

    Cons

    You have to fight for a schedule. If you do not get enough time to work, making money can be impossible.

    Advice to Management

    We need a new way to be able to get a decent schedule so that everyone can have an opportunity to get decent hours.

  3. Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LiveOps

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    work from home and less commute.

    Cons

    pay rate starts at nine dollars and stays that way to earn more you must sell more.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Medicare rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medicare Representative in Miami, FL (US)
    Current Employee - Medicare Representative in Miami, FL (US)

    I have been working at LiveOps (More than 10 years)

    Pros

    Liveops is a good company you just have to be dedicated.

    Cons

    Nothing Liveops is great...

    Advice to Management

    Keep up the good work!!

  6. Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Mesa, AZ (US)
    Current Employee - Customer Service Representative in Mesa, AZ (US)

    I have been working at LiveOps full-time (More than a year)

    Positive Outlook
    Positive Outlook

    Pros

    Very good training. Great product to sell.

    Cons

    None really. It was a great comany

    Advice to Management

    Great Management.....no complaints

  7. Work at home opportunity when you need it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Customer Service Representative in Redwood City, CA (US)
    Former Contractor - Customer Service Representative in Redwood City, CA (US)

    I worked at LiveOps as a contractor

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    always pays on time, no management over you, be your own boss, good pay, easy work, follow scripts

    Cons

    Strict metrics, must read affinity scripts accurately or will get CE, no help if you need it, must be internet and computer savvy

    Advice to Management

    Respect the CSRs more and reward top selling agents, stop sanctioning us by taking away our lines if we have low metrics for 1 week....cherish your top salers.

  8. Interesting business model with good corporate citizenship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern in Santa Clara, CA (US)
    Former Intern - Anonymous Intern in Santa Clara, CA (US)

    I worked at LiveOps as an intern (More than a year)

    Pros

    Flexible scheduling, well paid for internship, allowed to work remotely. High growth company that is able to benefit many people throughout the US. Catered lunches or breakfasts once a week.

    Cons

    High rate of attrition, interaction between departments sometimes lacking. Executive leadership at the time was not good.

    Advice to Management

    Middle management in terms of talent was solid but constantly changing. Focus should have been on retaining those that could contribute fresh ideas and leadership.

  9. Work from home

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LiveOps full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    set your own schedule, no commute, no office attire, good part-time job.

    Cons

    compete for hours, pay structure is very low, no pay while sitting there without phone calls, should not consider this for full time employment you cannot make a living.

  10. Very good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Agent in Lynchburg, VA (US)
    Current Employee - Independent Agent in Lynchburg, VA (US)

    I have been working at LiveOps

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The flexibility, choosing your hours.

    Cons

    None that I could think of

  11. New Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Agent in Atlanta, GA (US)
    Current Employee - Independent Agent in Atlanta, GA (US)

    I have been working at LiveOps

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Convenient work from home opportunity with easy to navigate system.

    Cons

    New to company and still working out pros and cons.

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