Liberty Mutual Insurance

www.libertymutualgroup.com

Liberty Mutual Insurance Reviews

Updated 28 January, 2015
Updated 28 January, 2015
1,241 Reviews
3.4
1,241 Reviews
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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
476 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 85 reviews)

  • You are given a good amount of days off per year and good benefits (in 95 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 78 reviews)

  • Senior Management is not aligned, compensation lacking for increases, no work-life balance (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Used to be a great place to work years ago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Worked In the Field
    Former Employee - Worked In the Field

    I worked at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Salaries are competitive with other insurance companies

    Cons

    Lays offs, lay offs, and more lay offs. Good luck trying to get promoted. They take it being a great place to get promoted, but it is nearly impossible.

    Advice to ManagementAdvice

    Step out of your cave or office every now and then and actually talk to your employees. There are good people trying to get promoted only to be turned down by people with far less skills. I worked for LM for over ten years.

    Doesn't Recommend
    Negative Outlook
  2. 6 people found this helpful  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst in Dover, NH (US)
    Current Employee - IT Analyst in Dover, NH (US)

    I have been working at Liberty Mutual Insurance full-time (less than a year)

    Pros

    Ease you in, a lot of training, great management. Cares about employees. Great working environment, flexibility, work-life balance

    Cons

    Organizational structure can be a bit confusing and lead to operational inefficiencies

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great Internship Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance as an intern

    Pros

    Internship offered good work-life balance and strong interaction with management. Company culture comes through and program allows for exposure to several lines of business.

    Cons

    Minimal cons to the position, is ultimately a great place to gain experience and learn as a part of a large company.

    Advice to ManagementAdvice

    Continue to develop and refine internship programs, maybe provide rotational positions to increase exposure to business sectors.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good, stable company to gain insurance experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster

    I have been working at Liberty Mutual Insurance

    Pros

    Pay/benefits. Good people. Decent work/life balance. Flexible schedule.

    Cons

    Upward mobility is limited after senior adjuster role.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance

    Pros

    Thought leaders in investments.. U work with the best here

    Cons

    Health care is a big letdown. Analysts in investment firms usually have toes to nails covered. Here it's a big company healthcare plan.

    Advice to ManagementAdvice

    Keep up the great job!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I really enjoyed my time at LM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President, Claims in Boston, MA (US)
    Former Employee - Vice President, Claims in Boston, MA (US)

    I worked at Liberty Mutual Insurance

    Pros

    LM was great:
    Good Pay
    Very Talented People
    Buttoned up culture (which maintained professionalism)
    Lots of love for high performers
    PENSION!

    Cons

    The acquisition of Safeco (and the subsequent integration) was brutal. I expected it would be though as the cultures weren't great matches. It made for some uncomfortable interactions.
    The employee reimbursement for education was ok. It could have been much better though. It's nice that they offered it though.

    Advice to ManagementAdvice

    Keep on doing what you're doing.

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    Solid job with great hours and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subrogation Technician in Saint Louis, MO (US)
    Current Employee - Subrogation Technician in Saint Louis, MO (US)

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Hours and benefits are great. Great about helping you reach your personal growth and development goals.

    Cons

    Sometimes the growth of the business is a different rate than their ability to hire additional help causing more work for current employees.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Specialist
    Current Employee - Claims Specialist

    I have been working at Liberty Mutual Insurance

    Pros

    Great pay, friendly co-workers, no micromanaging, reasonable hours

    Cons

    Lack of organization among upper management

    Advice to ManagementAdvice

    Figure out your priorities

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Mitigation spec (Contract)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance as a contractor (more than a year)

    Pros

    Great Company, Great People, and a Great service provided to their Insures.

    Cons

    None that I could see with the exception they require a BA for some of the jobs and won't talk to people in the industry with years of exp without a degree that would love to work for LM.

    Advice to ManagementAdvice

    See the cons section. It is a big issue for some of your jobs.

    Recommends
    Positive Outlook

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