Liberty Mutual Insurance

www.libertymutualgroup.com
Employer Engaged

Liberty Mutual Insurance Reviews

Updated 5 March, 2015
Updated 5 March, 2015
1,298 Reviews
3.4
1,298 Reviews
Rating Trends

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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
510 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 85 reviews)

  • You are given a good amount of days off per year and good benefits (in 95 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 78 reviews)

  • Senior Management is not aligned, compensation lacking for increases, no work-life balance (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Used to be a great place to work years ago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Worked In the Field
    Former Employee - Worked In the Field

    I worked at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Salaries are competitive with other insurance companies

    Cons

    Lays offs, lay offs, and more lay offs. Good luck trying to get promoted. They take it being a great place to get promoted, but it is nearly impossible.

    Advice to ManagementAdvice

    Step out of your cave or office every now and then and actually talk to your employees. There are good people trying to get promoted only to be turned down by people with far less skills. I worked for LM for over ten years.

    Doesn't Recommend
    Negative Outlook
  2. 5 people found this helpful  

    Great company, great benefits...lack Sr Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    Liberty Mutual is a great company. I worked with them for several years and had opportunities to grow and be promoted, but if you get to high up, then they want you to relocate to Boston and if you don't then you are accepting a lower level role or you are taking severance pay. They also offer great benefits including a pension plan, which is unheard of these days and a good amount of vacation time, but that depends on your work if you can take time off.

    Cons

    Senior Management is constantly changing as members are moving to various positions within the company. Too much of this change causes a great deal of restructure and realignment which gets old after a few changes. My former senior leader has now retired and that was a blessing to the entire company and am sure that the group is being more properly aligned.

    Advice to ManagementAdvice

    Too much change can make a company not be as exciting to go to work everyday. Allow for more opportunities for promotion in the field and not require all major openings to be based in Boston. I understand the company is over 100 years old, but come on, we are in 2015 and technology allows for others ways of communication without sitting in Boston.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Welcoming and friendly company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Insurance Sales Representative in Dover, NH (US)
    Current Intern - Insurance Sales Representative in Dover, NH (US)

    I have been working at Liberty Mutual Insurance as an intern (less than a year)

    Pros

    Great work environment, friendly employees, room to grow and learn

    Cons

    Sales Reps high turnover, challenging career

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Lots of change over the years, some better, some worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Great experience as the company does all lines, so multiple areas to learn more about and become seasoned.

    Cons

    Difficult to advance in many situations. Re-organizations occur regularly and job security can be uncertain at times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Solid Structured Insurance Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Claims Intake in Tampa, FL (US)
    Current Employee - Commercial Claims Intake in Tampa, FL (US)

    I have been working at Liberty Mutual Insurance

    Pros

    Job Security Great pay and loads of Time Off

    Cons

    Little down time and ever changing environment

    Advice to ManagementAdvice

    Hire more people

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Strong Financial Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Boston, MA (US)
    Current Employee - Senior Financial Analyst in Boston, MA (US)

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Solid training programs and paid time off benefits

    Cons

    Office politics and removal of defined benefit pension plan

    Recommends
    Positive Outlook
  8.  

    Good company to have a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Analyst in Boston, MA (US)
    Former Employee - Investment Analyst in Boston, MA (US)

    I worked at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Fortune 500 company
    Competitive pay
    Friendly work environment

    Cons

    People have long tenures and become complacent
    Status quo is expected
    Progressive thinking is not always welcomed

    Advice to ManagementAdvice

    Managers need to be trained how to manage, being good at your job does not translate into good management. Some managers have been allowed to exist in silos creating varying corporate cultures in individual groups, which do not align with the overall culture of the firm.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Very gratifying from the start but industry has changed a lot in my 16 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    New business commissions, recognition trips, 401k and pension

    Cons

    Renewal percentages. After 10 years you don't see a huge difference year after year even in the top tier, and constant change of comp plan.

    Advice to ManagementAdvice

    Stop changing comp plan or pick a good one, management should be held accountable there is no turn over on management even on clearly bad leaders.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Working for this company was awesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent in South Houston, TX (US)
    Current Employee - Insurance Agent in South Houston, TX (US)

    I have been working at Liberty Mutual Insurance

    Pros

    Everything about this company is great

    Cons

    Still thinking about what to say

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Recommends
    Neutral Outlook
    Approves of CEO

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