Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Reviews

Updated 23 October, 2014
Updated 23 October, 2014
1,129 Reviews
3.3
1,129 Reviews
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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
412 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 75 reviews)

  • You are given a good amount of days off per year and good benefits (in 91 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 71 reviews)

  • Upper management is loosing more of their focus and support of front line employees (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Used to be a great place to work years ago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Worked In the Field
    Former Employee - Worked In the Field

    I worked at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Salaries are competitive with other insurance companies

    Cons

    Lays offs, lay offs, and more lay offs. Good luck trying to get promoted. They take it being a great place to get promoted, but it is nearly impossible.

    Advice to ManagementAdvice

    Step out of your cave or office every now and then and actually talk to your employees. There are good people trying to get promoted only to be turned down by people with far less skills. I worked for LM for over ten years.

    Doesn't Recommend
    Negative Outlook
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst II in Boston, MA (US)
    Current Employee - Business Systems Analyst II in Boston, MA (US)

    I have been working at Liberty Mutual Insurance full-time (more than 3 years)

    Pros

    Good work life balance here

    Cons

    Alot of work that builds up from management

    Advice to ManagementAdvice

    Not much

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Intern in Dover, NH (US)
    Former Employee - IT Intern in Dover, NH (US)

    I worked at Liberty Mutual Insurance as an intern (less than an year)

    Pros

    Liberty gave me the opportunity to write automated test scripts as an intern, which was really rewarding because, to my knowledge, they are still using them. The people at Liberty are generally very friendly and were open to helping me learn, and my manager geared my internship toward my interests. Work-life balance is great; Liberty employees only work 7.5 hour days and get phenomenal benefits.

    Cons

    The pay is competitive but not fantastic. I got the sense that the developers were not very passionate about their work and for the most part, people seemed "just content" with working at Liberty.

    Advice to ManagementAdvice

    Continue doing what you are doing. Insurance isn't easy for employees to like, but Liberty Mutual is.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in Portsmouth, NH (US)
    Former Employee - IT Project Manager in Portsmouth, NH (US)

    I worked at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    stable, financially sound, long term career growth

    Cons

    slow ladder to the top, conservative, glass ceiling for women not in boys clubs - poker, basketball

    Advice to ManagementAdvice

    Unconscious bias training to eliminate gender bias

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Company, Poor Sr Mgmt Decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    Great people to work with overall, tenure of employees and benefits

    Cons

    Senior Management is not aligned, compensation lacking for increases, no work-life balance

    Advice to ManagementAdvice

    Get aligned together and stop changing ideas so often...allow time for changes to take place.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Strong emphasis on development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    Managers see promotion as a win for the organization not a loss for their group.

    Cons

    Working to improve consistency of culture across offices outside of corporate headquarters.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Overall Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Lines Underwriter in Fairfield, OH (US)
    Current Employee - Commercial Lines Underwriter in Fairfield, OH (US)

    I have been working at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    There are quite a few benefits to working at Liberty Mutual:
    Benefits - ranging from great health care to vacation time
    Flexible Hours
    Fairly stable industry
    Gym
    Cafeteria
    Education opportunities

    I really like working for a large company who gets involved with the community around them through various volunteer/charity options.

    Cons

    Work-life balance can be difficult at times but in our particular department, that comes and goes in waves.

    With it being a large company, they have their pick of whoever so it can be difficulty to move across departments.

    There are also a lot of people that have worked here a long time. While I think that is representative of the company, at the same time, it is difficult to find opportunities for advancement.

    Advice to ManagementAdvice

    Continue to review the employee opinion surveys and take actions on those items that you do. So many companies these days offer things like childcare, etc to help balance our hectic lifestyle and high expectations.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Liberty is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Boston, MA (US)
    Current Employee - Sales Representative in Boston, MA (US)

    I have been working at Liberty Mutual Insurance full-time (less than an year)

    Pros

    You can make a lot of money in sales. You also have the free reign to do as you please.

    Cons

    Its sales, so you can't sit around and just expect to make money. There is that tiny 25K base though that should kind of hold you through the rough months.

    Advice to ManagementAdvice

    Just monitor your sales professionals a little bit more.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance

    Pros

    Great pay, FTO, and benefits.

    Cons

    No work/life balance, hard to move up.

  11.  

    Wonderful opportunity

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Mutual Insurance

    Pros

    Company gives great training, opportunity to grow and does not micromanage.

    Cons

    Career path can be unclear

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