Lennox Reviews

Updated 27 August, 2014
Updated 27 August, 2014
65 Reviews

3.4
65 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
34 Ratings

Review Highlights

Pros
  • Very competitive salaries and usually there are opportunities to grow (in 3 reviews)

  • Good hours, good product, good inventory, good benefits, and good pay (in 4 reviews)


Cons
  • Middle management spend more time protecting their jobs and positions than doing what is right for the company (in 4 reviews)

  • an employee might hit a glass ceiling where they can't seem to move up any further (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Dave Lennox is a Humanoid Robot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bilingual Customer Service Specialist  in  Toronto, ON
    Former Employee - Bilingual Customer Service Specialist in Toronto, ON

    I worked at Lennox

    Pros

    Decent salary, excellent benefits, good people. Excellent training.
    They have social events, employee appreciation and numerous other fun activities in the office.

    Cons

    Doing the same thing day in day out, eventually in the busy seasons [heating or cooling] you just burn out.

    Advice to ManagementAdvice

    Ease up on the call volumes a bit.

    Recommends
    No opinion of CEO
  2. 2 people found this helpful  

    A mushroom type existence - kept in the dark and fed BS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Lennox

    Pros

    I truly cannot see any - just some work experience to add on a resume, during a period of desperate unemployment.

    Cons

    No technical support, other than what you could dig out yourself on the intranet.
    Fvaoritism when getting account assignments.
    Manager's pets get the good accounts.
    Inside sales help is uneducated and unable to help.

    Advice to ManagementAdvice

    Get some on the job experience - stop being invisible.
    Learn honesty in directives and communicate expectations clearly.
    Try to see for yourselves what everyday work consists of, rather than spend all your time in meetings, behind closed doors.

    Doesn't Recommend
  3.  

    Great management- must have a passion for business development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager  in  Jacksonville, FL (US)
    Current Employee - Territory Manager in Jacksonville, FL (US)

    I have been working at Lennox full-time for more than a year

    Pros

    You have the opportunity to grow businesses and see results/ create your own schedule

    Cons

    Must be hyper organized and a quick learner

    Advice to ManagementAdvice

    Keep up the hard work. It's paying off!

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Didn't we get to the target? Just fire the people....they do not matter.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Lennox full-time for more than a year

    Pros

    Acceptable products, good engineering team, good benefits....but they can change and management do not care about employees impact but company EBIT... that's what matters the most.

    Cons

    Logistics is a mess, very stressful environment with people crying, personnel begging to go home to work for a couple of days (due to stress), others just exploding and quiting their jobs, senior management word/agreements have no value

    Advice to ManagementAdvice

    Consider a closer look at what is happening in other business units outside US

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Well run, stable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Richardson, TX (US)
    Current Employee - Anonymous Employee in Richardson, TX (US)

    I have been working at Lennox full-time for more than 3 years

    Pros

    Tenured leadership
    Good work/life balance
    Affordable benefits
    Good retirement options
    Company and industry are very stable

    Cons

    Sometimes limited advancement opportunities, however that is because people stay with the company long term so it is not really a bad situation.

    Advice to ManagementAdvice

    Compensation in some areas seems to be lower than average, but in others is very competitive. Take a reveiw of comp across the board and find out where the company really is compared to others on a position by position basis.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Management  in  Richardson, TX (US)
    Current Employee - IT Management in Richardson, TX (US)

    I have been working at Lennox full-time for more than 8 years

    Pros

    Very well run. No rash decision making. No hire only to fire.

    Cons

    Not easy to grow due to extremely stable environment.

    Advice to ManagementAdvice

    Explore new areas of growth and provide potential promising current employees a chance to grow.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Terrible work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent  in  Richardson, TX (US)
    Former Employee - Customer Service Agent in Richardson, TX (US)

    I worked at Lennox full-time for more than 5 years

    Pros

    Pros? Ok, the management team are pros at being thick as whale omelets.

    Cons

    You name it:

    Obtuse management
    Unreasonable
    Disrespectful
    Arrogant
    Petty
    Dishonest
    Arbitrary in rule making and enforcement
    I could go on and on....

    This company is almost a parody of corporate dimwitted stereotypes. As an employee you are bombarded with a bewildering array of contradictory and dense office politics. In the group that I worked in, it appeared as though HR went out of their way to find the most obsessive compulsive, unreasonable, and borderline psychotic people with a low IQ, and then thought it would be a hoot to put these people in charge of a group of a hundred or so agents. I literally cannot bash this turd of a company enough. Sorting bobcats would be a less stressful and painful job than tolerating these imbeciles for more than an nanosecond. With that in mind, five years there was an eternity of Hellish torment with mentally challenged demons dreaming of the most stupid and childish ways to torment us as find new ways to make the job more difficult. I actually begun to believe that I had died and this was my Hell. So, after years of drug and PTSD therapy I am almost starting to mentally heal.

    Flee this company, run don't walk...Even if you have been unemployed for years on end and living under a bridge with alcoholic sex offenders; it's not worth it!

    Advice to ManagementAdvice

    A waste of time....They only listen to the voices in their heads that tell them they are God.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    In the months I was there they fired and let of the people who really mattered and cared about others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Support  in  Richardson, TX (US)
    Current Employee - Accounting Support in Richardson, TX (US)

    I have been working at Lennox full-time for more than a year

    Pros

    Clean workspaces, cafe, covered parking, security,

    Cons

    Discrimination, no appreciation given to contractors, especially the military veterans

    Advice to ManagementAdvice

    when someone has an issue with discrimination and it's taken to management and HR, the problem should be dealt with and NOT IGNORED!!!!!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Alot of unknowns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Richardson, TX (US)
    Current Employee - Anonymous Employee in Richardson, TX (US)

    I have been working at Lennox full-time for more than 5 years

    Pros

    Your colleagues for the most part are okay

    Cons

    Management has the slightest clue what their employees actually do.
    The insurance is the absolute worst you have to pay for so much they only have high deductible plans
    Pay is very, very low end for the amount of work they want you to do
    Rather than compensate their employees effectively they spend more money on golf and other weird things such as trips and etc
    Not much room to advance in the company you don't move unless someone retires
    Low morale

    Advice to ManagementAdvice

    Make it more about your employees, if they are happy then the morale will increase and therefore there will be greater productivity. Also do not place individuals that are not qualified to be in a management position. They may look good on paper but being absolute clueless when their employees have a question doesn't really help much

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Great Company to work for if you look stability and hour flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst  in  Richardson, TX (US)
    Current Employee - Senior Financial Analyst in Richardson, TX (US)

    I have been working at Lennox full-time for more than 10 years

    Pros

    Flexible work hours and very good leadership

    Cons

    Getting promotions are difficult and and when new job opportunities come up they already have someone picked out for the position before even posting it.

    Advice to ManagementAdvice

    There are great people leaving the company and most of them leave for the same reason (lack of opportunities to advance their careers).

    Recommends
    Neutral Outlook
    Approves of CEO

Worked for Lennox? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.