Lennox

www.lennoxinternational.com
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Lennox Reviews

Updated 24 February, 2015
Updated 24 February, 2015
81 Reviews
2.8
81 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
39 Ratings

Review Highlights

Pros
  • Flexibility, professionalism, location, work-life balance (in 4 reviews)

  • Good hours, good product, good inventory, good benefits, and good pay (in 5 reviews)


Cons
  • Middle management spend more time protecting their jobs and positions than doing what is right for the company (in 4 reviews)

  • Sometimes limited advancement opportunities, however that is because people stay with the company long term so it is not really a bad situation (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Dave Lennox is a Humanoid Robot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bilingual Customer Service Specialist in Toronto, ON
    Former Employee - Bilingual Customer Service Specialist in Toronto, ON

    I worked at Lennox

    Pros

    Decent salary, excellent benefits, good people. Excellent training.
    They have social events, employee appreciation and numerous other fun activities in the office.

    Cons

    Doing the same thing day in day out, eventually in the busy seasons [heating or cooling] you just burn out.

    Advice to ManagementAdvice

    Ease up on the call volumes a bit.

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    Laid off the moment quota not reached

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in Toronto, ON
    Current Employee - Territory Manager in Toronto, ON

    I have been working at Lennox full-time (more than a year)

    Pros

    Home Office Well recognized Flexible Hours

    Cons

    No stability
    Fickle when quota not hit
    Immediate layoff

    Advice to ManagementAdvice

    Set lower quotas

    Doesn't Recommend
    Neutral Outlook
  3. 2 people found this helpful  

    A mushroom type existence - kept in the dark and fed BS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Lennox

    Pros

    I truly cannot see any - just some work experience to add on a resume, during a period of desperate unemployment.

    Cons

    No technical support, other than what you could dig out yourself on the intranet.
    Fvaoritism when getting account assignments.
    Manager's pets get the good accounts.
    Inside sales help is uneducated and unable to help.

    Advice to ManagementAdvice

    Get some on the job experience - stop being invisible.
    Learn honesty in directives and communicate expectations clearly.
    Try to see for yourselves what everyday work consists of, rather than spend all your time in meetings, behind closed doors.

    Doesn't Recommend
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  5.  

    Such a wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lennox

    Pros

    Work/Life balance is great. No one ever seems to busy to hear any concerns. I feel like I matter

    Cons

    Small facilities, Highs and lows in the seasons. Mother nature controlled business

    Advice to ManagementAdvice

    Happy Happy Happy

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Dallas, TX (US)
    Former Employee - Sales Manager in Dallas, TX (US)

    I worked at Lennox full-time (more than 3 years)

    Pros

    Very good peers and managers to work with. Customers are overall please with the company's products and services.

    Cons

    Sr. management is driven to unrealistic goals results versus the industry trends. This will impact your commissions and bonuses

    Advice to ManagementAdvice

    Factor-in realistic industry trends

    Recommends
    Negative Outlook
  7. 2 people found this helpful  

    Compensation and promotions don't match people's skills and experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Richardson, TX (US)
    Current Employee - Financial Analyst in Richardson, TX (US)

    I have been working at Lennox full-time

    Pros

    Stable industry
    Big company
    Good benefits
    Teamwork
    Work-life balance

    Cons

    All Senior management is male-dominated
    No advancement opportunities
    Impossible to transition from a Senior to Manager
    Salary ranges for each position are huge so pay is often unfair (people with low responsibilities making way more than they should)
    Low performers get moved around to other departments instead of being fired (and with that comes a pay increase)
    Management is very top heavy (not many lower level people that actually do stuff)
    Needed low level positions are not added in lieu of unnecessary new management jobs

    Advice to ManagementAdvice

    Trim management and add more low level positions
    Promote women
    Promote people that can actually do stuff and get rid of the "fat"
    Review compensation so it's fairly matched with people's skills and performance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good, trying to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lennox full-time (more than 5 years)

    Pros

    Solid products. Highly ethical sales team, good Residential leadership

    Cons

    HQ thinks it's all about them

    Advice to ManagementAdvice

    Care more about the team then the executive compensation

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Work Hard, Pay is Decent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Fort Worth, TX (US)
    Former Employee - Branch Manager in Fort Worth, TX (US)

    I worked at Lennox full-time (more than a year)

    Pros

    Decent pay and incentives.

    Cons

    80-90 Weeks is the norm (For NAS).

    Advice to ManagementAdvice

    Let you branch managers make more decisions on their own, and help them when there is not enough manpower.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great for Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanical Engineer III in Dallas, TX (US)
    Current Employee - Mechanical Engineer III in Dallas, TX (US)

    I have been working at Lennox full-time (more than a year)

    Pros

    This is my 3rd engineering job. When I took the position here I planned on leaving after about 5 years. I've been here 10 months, and this is by far the best job I have had. I have not had a bad day at work. I feel like my work makes a global impact, and its not just a quick money scheme like a previous job. This job is hands on. I design, I test in the lab, we train at the factory, we keep up with marketing through out the life of the product. I never work overtime, unless I want to.

    Cons

    Occasionally equipment needed is not there. But I there is no limit to a price if you can justify the use.

    Advice to ManagementAdvice

    Management is good. They make us feel appreciated. Cake every month.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 6 people found this helpful  

    Long hours, low pay and no advancement opportunities in IT - Don't waste your time here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst in Richardson, TX (US)
    Current Employee - IT Analyst in Richardson, TX (US)

    I have been working at Lennox

    Pros

    They don't track vacation or time-off in IT so many employees benefit by the lack of oversight in this area,

    Cons

    Low pay - raises are usually 1 to 2 % per year if you are lucky. IT management are out of touch with what's happening in the rest of the IT world. IT jobs being moved to India as fast as they can move them. Most systems are old and out of date - needing to be upgraded but can't get approval for upgrades because lack of funding.

    Advice to ManagementAdvice

    IT Exec management needs to be re-organized and changes made. They are all long time IT employees who have never worked anywhere else and have no idea what's happening in the rest of the IT world.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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