Lennox

  www.lennoxinternational.com
  www.lennoxinternational.com

Lennox Reviews

Updated 1 October, 2014
Updated 1 October, 2014
69 Reviews
3.1
69 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
34 Ratings

Review Highlights

Pros
  • Flexibility, professionalism, location, work-life balance (in 4 reviews)

  • Good hours, good product, good inventory, good benefits, and good pay (in 5 reviews)


Cons
  • Middle management spend more time protecting their jobs and positions than doing what is right for the company (in 4 reviews)

  • Sometimes limited advancement opportunities, however that is because people stay with the company long term so it is not really a bad situation (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Dave Lennox is a Humanoid Robot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bilingual Customer Service Specialist in Toronto, ON
    Former Employee - Bilingual Customer Service Specialist in Toronto, ON

    I worked at Lennox

    Pros

    Decent salary, excellent benefits, good people. Excellent training.
    They have social events, employee appreciation and numerous other fun activities in the office.

    Cons

    Doing the same thing day in day out, eventually in the busy seasons [heating or cooling] you just burn out.

    Advice to ManagementAdvice

    Ease up on the call volumes a bit.

    Recommends
    No opinion of CEO
  2. 2 people found this helpful  

    A mushroom type existence - kept in the dark and fed BS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Lennox

    Pros

    I truly cannot see any - just some work experience to add on a resume, during a period of desperate unemployment.

    Cons

    No technical support, other than what you could dig out yourself on the intranet.
    Fvaoritism when getting account assignments.
    Manager's pets get the good accounts.
    Inside sales help is uneducated and unable to help.

    Advice to ManagementAdvice

    Get some on the job experience - stop being invisible.
    Learn honesty in directives and communicate expectations clearly.
    Try to see for yourselves what everyday work consists of, rather than spend all your time in meetings, behind closed doors.

    Doesn't Recommend
  3.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lennox full-time (more than 10 years)

    Pros

    Was a pleasure to work with a dedicated team. The pay was great after 10 years. Close to home and hours were flexible.

    Cons

    Company has no advancement opportunities. I was expected to train my new supervisor so I moved on. Wish things could have worked out.

    Advice to ManagementAdvice

    Best to promo within

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lennox

    Pros

    Organized and success driven company

    Cons

    No career advancement opportunities in company

  6. 1 person found this helpful  

    Focused on the past.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lennox full-time

    Pros

    Adamant about not taking work home - most days.
    Knowledgeable co-workers were always useful and reliable.

    They say I need a few more words here.

    Cons

    For a company focused on "innovation," the company is mainly interested with remaining feature compatible with the competitors, without focusing on refinement or improvement.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Didn't we get to the target? Just fire the people....they do not matter.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Lennox full-time (more than an year)

    Pros

    Acceptable products, good engineering team, good benefits....but they can change and management do not care about employees impact but company EBIT... that's what matters the most.

    Cons

    Logistics is a mess, very stressful environment with people crying, personnel begging to go home to work for a couple of days (due to stress), others just exploding and quiting their jobs, senior management word/agreements have no value

    Advice to ManagementAdvice

    Consider a closer look at what is happening in other business units outside US

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great management- must have a passion for business development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in Jacksonville, FL (US)
    Current Employee - Territory Manager in Jacksonville, FL (US)

    I have been working at Lennox full-time (more than an year)

    Pros

    You have the opportunity to grow businesses and see results/ create your own schedule

    Cons

    Must be hyper organized and a quick learner

    Advice to ManagementAdvice

    Keep up the hard work. It's paying off!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Well run, stable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX (US)
    Current Employee - Anonymous Employee in Richardson, TX (US)

    I have been working at Lennox full-time (more than 3 years)

    Pros

    Tenured leadership
    Good work/life balance
    Affordable benefits
    Good retirement options
    Company and industry are very stable

    Cons

    Sometimes limited advancement opportunities, however that is because people stay with the company long term so it is not really a bad situation.

    Advice to ManagementAdvice

    Compensation in some areas seems to be lower than average, but in others is very competitive. Take a reveiw of comp across the board and find out where the company really is compared to others on a position by position basis.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    The good people have been terminated and service to clients is now awful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in Westhampton, NY (US)
    Current Employee - Territory Manager in Westhampton, NY (US)

    I have been working at Lennox full-time (more than 8 years)

    Pros

    Only if you truly are in a difficult position financially and have no choice

    Cons

    Dramatic cuts of personnel with experienced colleagues well liked by customers pushed out the door.
    Result is loss of market share and overall credibility in the industry. The majority of the Sales People are not experienced in the industry and are not known by the clients.Technically experienced and trained clients prefer to deal with their peers and not with inexperienced sales people with a liberal arts background or not even a university degree. As a result the company continues to lose market share.

    Advice to ManagementAdvice

    Look outside for talent in management , keep experienced well educated staff

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Management in Richardson, TX (US)
    Current Employee - IT Management in Richardson, TX (US)

    I have been working at Lennox full-time (more than 8 years)

    Pros

    Very well run. No rash decision making. No hire only to fire.

    Cons

    Not easy to grow due to extremely stable environment.

    Advice to ManagementAdvice

    Explore new areas of growth and provide potential promising current employees a chance to grow.

    Recommends
    Positive Outlook
    Approves of CEO

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