Lennox Reviews

Updated 7 April, 2015
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3.1
85 Reviews
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Lennox CEO and Director Todd M. Bluedorn
Todd M. Bluedorn
39 Ratings

Pros
  • Flexibility, professionalism, location, work-life balance (in 4 reviews)

  • Good hours, good product, good inventory, good benefits, and good pay (in 5 reviews)

Cons
  • Middle management spend more time protecting their jobs and positions than doing what is right for the company (in 4 reviews)

  • Sometimes limited advancement opportunities, however that is because people stay with the company long term so it is not really a bad situation (in 3 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Dave Lennox is a Humanoid Robot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bilingual Customer Service Specialist in Toronto, ON
    Former Employee - Bilingual Customer Service Specialist in Toronto, ON

    I worked at Lennox

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Decent salary, excellent benefits, good people. Excellent training.
    They have social events, employee appreciation and numerous other fun activities in the office.

    Cons

    Doing the same thing day in day out, eventually in the busy seasons [heating or cooling] you just burn out.

    Advice to Management

    Ease up on the call volumes a bit.

  2. Helpful (1)

    Laid off the moment quota not reached

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in Toronto, ON
    Current Employee - Territory Manager in Toronto, ON

    I have been working at Lennox full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Home Office Well recognized Flexible Hours

    Cons

    No stability
    Fickle when quota not hit
    Immediate layoff

    Advice to Management

    Set lower quotas

  3. Helpful (2)

    A mushroom type existence - kept in the dark and fed BS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Lennox

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I truly cannot see any - just some work experience to add on a resume, during a period of desperate unemployment.

    Cons

    No technical support, other than what you could dig out yourself on the intranet.
    Fvaoritism when getting account assignments.
    Manager's pets get the good accounts.
    Inside sales help is uneducated and unable to help.

    Advice to Management

    Get some on the job experience - stop being invisible.
    Learn honesty in directives and communicate expectations clearly.
    Try to see for yourselves what everyday work consists of, rather than spend all your time in meetings, behind closed doors.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Hours of work and break ratio at Stuttgart Plant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hourly in Stuttgart, AR (US)
    Current Employee - Hourly in Stuttgart, AR (US)

    I have been working at Lennox

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    2014 we worked 4 days at 10 hours. Had one 10 minute break before 30 minute lunch and one 10 minute break after lunch.

    Cons

    Starting January 2015. We work 5 days,8 hours a day. With only 1 break after 4 hours. 20 minutes in length. Most weeks are 7 days scheduled. Sunday is not optional. Many employees have quit. And we are not to the busy season yet.

    Advice to Management

    Return to 4 days at 10 hours. And show employees you care by giving a morning and afternoon break time. And $2 across board pay increase.

  6. Intern Experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lennox

    Recommends
    Recommends

    Pros

    Very helpful co-workers
    Excellent work atmosphere

    Cons

    Nothing to say as 'Cons' here

  7. Good Team Environment that fosters continuous growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager in Urbandale, IA (US)
    Former Employee - Regional Sales Manager in Urbandale, IA (US)

    I worked at Lennox full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Rewarding experience that had many opportunities for growth and really fostered a sense of purpose. The company is on very good footing fiscally.

    Cons

    The commission levels for reps were capped and often times you could hit bonus within the first 3 quarters. Corporate needs to readdress this misstep.

    Advice to Management

    Continue to foster the positive workplace environment and educational opportunities for growth. Be careful of letting your seasoned reps become restless. Allow for more growth financially with commissions.

  8. Helpful (1)

    Such a wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lennox

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work/Life balance is great. No one ever seems to busy to hear any concerns. I feel like I matter

    Cons

    Small facilities, Highs and lows in the seasons. Mother nature controlled business

    Advice to Management

    Happy Happy Happy

  9. Helpful (3)

    Horrible people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Accounting Support
    Former Contractor - Accounting Support

    I worked at Lennox as a contractor (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible with hours, but management is too laid back

    Cons

    You're always being watched. Co workers love to gossip. Get ready to get bullied and treated like crap. Management wont do anything about it either. If you are a temp, get ready for the worst. They are horrible to all temps!

    Advice to Management

    Pay attention to the things your staff is doing! Value the hard working people you have!

  10. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Dallas, TX (US)
    Former Employee - Sales Manager in Dallas, TX (US)

    I worked at Lennox full-time (more than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Very good peers and managers to work with. Customers are overall please with the company's products and services.

    Cons

    Sr. management is driven to unrealistic goals results versus the industry trends. This will impact your commissions and bonuses

    Advice to Management

    Factor-in realistic industry trends

  11. Good, trying to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lennox full-time (more than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Solid products. Highly ethical sales team, good Residential leadership

    Cons

    HQ thinks it's all about them

    Advice to Management

    Care more about the team then the executive compensation

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