Kroger Reviews

Updated 28 August, 2014
Updated 28 August, 2014
1,482 Reviews

2.9
1,482 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kroger CEO Rodney McMullen
Rodney McMullen
95 Ratings

Review Highlights

Pros
  • Flexible schedule, working to serve the people of your own community and friendly coworkers (in 66 reviews)

  • Paid holidays (4 hours) & paid vacation available for part time (in 51 reviews)


Cons
  • Work/life balance is tough because I had to work a different schedule every day/week (in 43 reviews)

  • Krogers way of cutting out full time, long tenured workers who have given them 20-30 (in 75 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    awful

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kroger

    Pros

    ok hours
    good location
    co workers are nice

    Cons

    pay is awful
    no good benefits
    management is disorganized

    Advice to ManagementAdvice

    be a leader and don't have favorites

  2.  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - E-Sourcing Specialist  in  Cincinnati, OH (US)
    Current Employee - E-Sourcing Specialist in Cincinnati, OH (US)

    I have been working at Kroger full-time for more than a year

    Pros

    great training/ work atmosphere, always a fun challenge

    Cons

    Strict policy on the work hours not allowed

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good company to work for but typical retail hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Customer Service Manager  in  Lawrenceville, GA (US)
    Current Employee - Assistant Customer Service Manager in Lawrenceville, GA (US)

    I have been working at Kroger full-time for more than 5 years

    Pros

    Opportunities to move around the store are often available, advancement isn't too difficult but pay is slow to follow. Hours are flexible and great for students. Benefits are inexpensive.

    Cons

    Retail hours, weekends, and holidays. Pay is slow to increase. Sometimes the office politics prevent growth and advancement. Benefits are great for full time employees and their children, but spousal coverage is being dropped in the Atlanta Division.

    Advice to ManagementAdvice

    Appreciate your people the way you want them to appreciate their customers.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Kroger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager  in  Scottsburg, IN (US)
    Current Employee - Shift Manager in Scottsburg, IN (US)

    I have been working at Kroger part-time for more than 5 years

    Pros

    Great people working around you! Company works well around school schedule. Great job for someone looking to make extra money on the side while still having plenty of time on your hands.

    Cons

    As a part-time employee you do not receive more than 28 hours per week which is disappointing. Pay is lower than what you would hope for.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Rewarding experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Supervisor  in  Angleton, TX (US)
    Current Employee - Floor Supervisor in Angleton, TX (US)

    I have been working at Kroger part-time for more than a year

    Pros

    Flexible hours if you go to school or college, or have another job. They do give you room to grow and if you express the want to move departments they will do their best to get you where you want to do, and they also cross-train employees to work in many departments. You get a week of vacation after a year, and if you work enough hours in the year you get insurance benefits. Paid weekly.

    Cons

    Little hours unless you've been there for years (maybe 18 to 23 a week), not taken seriously unless you show your worth and drive for your job. Being a cashier, your replaceable. They care about their Que-Vision system too much, stats are really the drive for good customer service and speed.

    Advice to ManagementAdvice

    Care more about employees than your stats. Stats stress out the employee by putting pressure on them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Stable Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Intern  in  Cincinnati, OH (US)
    Current Employee - IT Intern in Cincinnati, OH (US)

    I have been working at Kroger as an intern for more than a year

    Pros

    Good pay and they treat employees well. Many different departments that were easy to transfer between. They gave opportunities to get free training as well.

    Cons

    Big company that if you were not proactive you could easily be lost and not have many responsibilities.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Toughest 4 years in my corporate life considering the fact that it is just Retail business for heavens sake.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co Manager  in  Houston, TX (US)
    Current Employee - Co Manager in Houston, TX (US)

    I have been working at Kroger full-time for more than 3 years

    Pros

    Clique running the show and God help you if you are on the wrong end of the stick. Good Management introduction training. Compensation is fair but working hours negates the fairness.

    Cons

    Fair. You may find very progressive new generation managers but otherwise most stores are run by old school folks who are unforgiving and very rigid to new ideas. Red leaders.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A lot of chiefs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cuiinary Chef  in  Centerville, OH (US)
    Former Employee - Cuiinary Chef in Centerville, OH (US)

    I worked at Kroger full-time for less than a year

    Pros

    As a Chef Manager, you are giving many responsibilities

    Cons

    With your Chef Manager responsibilities, you may not reprimand any employee or correct their processes without a union steward present.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Steady Union Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Produce Clerk  in  Richmond, CA (US)
    Former Employee - Produce Clerk in Richmond, CA (US)

    I worked at Kroger part-time for more than a year

    Pros

    Union membership, good medical/dental benefits, everything pretty much above board with respect to management's expectations and standards. My supervisors made their expectations clear to me and provided useful feedback that helped me improve my work. I did not feel attacked or belittled by their coaching.

    Cons

    Wages fairly low and schedule inconsistent. The store schedule is written by a computer program and managers have very little freedom to modify the computer-generated schedule to better match the needs of the store and the employees. In my department, I rarely worked less than 40 hours per week, but I have known other employees, especially cashiers, who frequently could not get enough hours to pay their bills. Some of them had to make up the difference by jumping at any opportunity to come in on their scheduled days off or stay late when asked. This meant changing their personal schedules at the last possible minute and prevented them from making many commitments outside of work.

    Advice to ManagementAdvice

    Broadly speaking, the store culture is good. The biggest problems are computer-generated schedules and insufficient hours. Employees, especially newer employees and people who work on the front end (i.e., cashiers), often have to to deal with significantly different schedules from one week to the next, as well as significant fluctuations in the number of hours for which they're scheduled. This keeps employees in a state of perpetual limbo wherein it's difficult for them to budget and make commitments (i.e., scheduling childcare, participating in social or religious groups) outside of work. These problems are endemic to retail work in the United States and will almost certainly be resolved only through union negotiations and federal/state legislation.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Better treatment elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Raleigh, NC (US)
    Former Employee - Cashier in Raleigh, NC (US)

    I worked at Kroger part-time for more than a year

    Pros

    Perhaps it says more about specific people I worked with versus the company, but those in charge of the schedule made sure that I did not receive odd work hours. For example, I was not given closing shifts and opening shifts consecutively.

    Cons

    I don't feel that there was a lot of respect for people who filled certain roles. Baggers and those who performed custodial duties were not always treated well.

    Recommends
    Neutral Outlook
    No opinion of CEO

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