Kaplan University

www.kaplan.edu
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Employee Reviews

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  1.  

    It's a great experience working as an intern at Kaplan, Inc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Strategy Intern in New York, NY (US)
    Former Intern - Strategy Intern in New York, NY (US)

    I worked at Kaplan University as an intern (less than a year)

    Pros

    Good opportunity to learn and grow

    Cons

    Need more challenging tasks to do

    Advice to ManagementAdvice

    Really great working environment

    Recommends
    Approves of CEO
  2.  

    Admission Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Advisor in Plantation, FL (US)
    Current Employee - Admissions Advisor in Plantation, FL (US)

    I have been working at Kaplan University full-time (more than a year)

    Pros

    Great work environment. Team was always willing to help. Management is very hands on with employees.

    Cons

    no incentives. They make you work overtime . The training is very cult like and they try to brainwash you.

    Advice to ManagementAdvice

    listen to employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Kaplan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Admissions
    Former Employee - Director of Admissions

    I worked at Kaplan University full-time (more than 8 years)

    Pros

    Benefits, The people and relationships you build within the industry

    Cons

    The instability of the higher education for profit industry

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Admissions Rep

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan University

    Pros

    GOOD Start Up OPPORTUNITY for a sales career

    Cons

    Lots of Changes, Lack of support at times

    Advice to ManagementAdvice

    Communicate company opportunities better

  6.  

    Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Adjunct Instructor in Des Moines, IA (US)
    Former Employee - Adjunct Instructor in Des Moines, IA (US)

    I worked at Kaplan University part-time (less than a year)

    Pros

    It was an alright job for part-time, the students were fun (some more than others)

    Cons

    Poor training, I did not get access to the grading system until mid-term. I was forced to use tests from another instructor and I did not receive them until moments before the test was to start.

    Advice to ManagementAdvice

    understand that your adjunct instructors have other jobs and don't waste their time with unnecessary disorganization.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Student Mentor

    Former Intern - Student Mentor
    Former Intern - Student Mentor

    I worked at Kaplan University as an intern (more than a year)

    Pros

    I enjoyed being able to reach out to other students and help them along if possible, it was really a fun student-work opportunity.

    Cons

    I believe there are a lot of people who choose online education as a means to just get their stipend from the government and it made it difficult because I rarely had people pass the mentoring program they voluntarily signed up for... Just because the refuses to respond to my emails.

    The company it's self was fine, but the students weren't.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst in Des Moines, IA (US)
    Former Employee - IT Analyst in Des Moines, IA (US)

    I worked at Kaplan University full-time (less than a year)

    Pros

    Nice people, nice environment. Lot's of capabilities to enable you to have the highest ability to learn and succeed in jobs that are demanding in the world of technology.

    Cons

    Never met the teachers to see how they enable students to learn in this environment.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Avoid working for Kaplan University at all costs!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Military Admissions Advisor in Orlando, FL (US)
    Former Employee - Military Admissions Advisor in Orlando, FL (US)

    I worked at Kaplan University full-time (more than 3 years)

    Pros

    The people that you work with on your team, the people on your level, not the high and mighty managers.

    Cons

    The management, from Associate Directors all the way up the chain, it seems that the management team has zero idea of how to treat their employees with respect. They focus only on numbers and treat people like expendable trash. The strange thing is that the high paid managers are not held accountable for sales numbers, only the advisors are, and are given three strikes and then they are out, literally.

    Advice to ManagementAdvice

    Biggest piece of advice is to learn how to manage properly, perhaps attend a real management training class where you can learn how to be a proper manager, and actually earn all of the money that Kaplan pays you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good pay, managed like a bakery on Calle 8!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Fort Lauderdale, FL (US)
    Current Employee - Director in Fort Lauderdale, FL (US)

    I have been working at Kaplan University full-time (more than 5 years)

    Pros

    Good pay. Good benefits. Young atmosphere, fast-paced.

    Cons

    Crippled leadership, lack of transparency, great at burning students/customers and employee out. Lack of interest in employee development, satisfaction, recognition. They don't walk the talk when it comes to hiring/retaining talent.

    Advice to ManagementAdvice

    Better and more experienced leaders.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Not a lot of communication from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaplan University full-time (more than 10 years)

    Pros

    The clients of this organization are wonderful people. Being able to help and assist them is an incredible experience that i would not trade for anything.

    Cons

    There is no real communication from upper management. There is not a lot of appreciation or even notice given to whether performance is good or bad. As an employee here, one feels very unappreciated. Not an asset, a liability in the eyes of upper management. In more than a decade of employment, I have never seen a single dime of increase in compensation.

    Advice to ManagementAdvice

    Communicate more with your people. Let them know how they are doing. Show your appreciation, even if it is minimal it is something.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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