Kaplan University

  www.kaplan.edu
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Kaplan University Reviews

Updated 19 August, 2014
Updated 19 August, 2014
169 Reviews

2.9
169 Reviews
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Kaplan University CEO Gregory Marino
Gregory Marino
58 Ratings

Review Highlights

Pros
  • Pay is good and usually schedules floating holidays around major holidays to allow employees more time off (in 7 reviews)

  • Great training to keep skill set sharp, good benefits and great co-workers (in 11 reviews)


Cons
  • This is a high pressure sales job (in 5 reviews)

  • They watch your every move and they are a sales job (in 6 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Micromanage you all the way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Advisor
    Former Employee - Admissions Advisor

    Pros

    Have potential to make good income

    Cons

    They watch your every move and they are a sales job

    Advice to ManagementAdvice

    Get off your made up high horses

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Coordinator  in  Fort Lauderdale, FL (US)
    Current Employee - Student Coordinator in Fort Lauderdale, FL (US)

    Pros

    There are no pros for working at this establishment.

    Cons

    Environment, Training, atmosphere and management.

    Advice to ManagementAdvice

    Be more involved.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Thankful I Don't Work There Anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Time Faculty  in  South Portland, ME (US)
    Former Employee - Full Time Faculty in South Portland, ME (US)

    Pros

    I liked working at Kaplan University at first - great co-workers, enthusiastic students, flexible hours and decent pay and benefits.

    Cons

    There is no local control, everything, including what instructors do in their classrooms (down to the quizzes and assignments given) is dictated by corporate employees who have never stepped foot in a classroom. The local management is vindictive. Overall it is run like a business not a school and it looks out for its own business interests, not the best interests of students and staff. There is no communication between departments and no job security.

    Advice to ManagementAdvice

    Scrutinize how the local management treats employees, there is a reason for the revolving door.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Kaplan University has a high turnover rate!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative  in  Orlando, FL (US)
    Former Employee - Admissions Representative in Orlando, FL (US)

    Pros

    A paycheck while it lasts, great training program.

    Cons

    You never have job security, if you are doing well you better continue to maintain those results or you will be gone in 3 weeks maximum!!

    Advice to ManagementAdvice

    Makes employees feel more valued and not just a number.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Need developmental layer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjunct Professor  in  Chicago, IL (US)
    Current Employee - Adjunct Professor in Chicago, IL (US)

    Pros

    They offer a path to those who cannot attend a traditional college

    Cons

    Too many of the students are vastly under skilled and unable to perform course requirements. Very Very low pay for adjuncts. An embarrassment.

    Advice to ManagementAdvice

    Students need to pass a more stringent admissions test and be helped to learn precollege fundamentals before beginning coursework.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good but stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative  in  Plantation, FL (US)
    Former Employee - Admissions Representative in Plantation, FL (US)

    Pros

    The people are great with Good personalities. Very good food in the cafeteria. Employees worked together even though there wasnt much career advancement.

    Cons

    Work too hard for the money. Management was ok but lead us the wrong way. Very unorganized. Relocation was too far.

    Advice to ManagementAdvice

    Listen to your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    It was a very rewarding experience I learned more about Financial Aid than I knew before

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Loan Counselor  in  Chicago, IL (US)
    Former Employee - Student Loan Counselor in Chicago, IL (US)

    Pros

    They believe in learning, they offer training to expand your experience the managers are very approachable, very friendly atmosphere.

    Cons

    Not enough area for breaks and lunch times

    Recommends
    No opinion of CEO
  9. 2 people found this helpful  

    Horrible culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Fort Lauderdale, FL (US)
    Former Employee - Director in Fort Lauderdale, FL (US)

    Pros

    Having worked at Kaplan makes me appreciate how much better other companies are to work for. The experience made my skin so thick, I can take anything.

    Cons

    Overall, most of the employees are negative, miserable, unpleasant, and unapproachable. The handful of employees who don't fit into this category only stay there because they feel trapped, since management continually reminds people that they should "be grateful that they have a job". The overall culture is one where everyone is out for themselves and it's a big CYA environment. It is common practice to be in a meeting where people are openly criticized in front of everyone.

    There are a core group of employees who have been with Kaplan for many years and have formed their own group that has the same feel as a high school clique. They treat everyone else like an outsider, they only support the agenda of those inside of their clique, and the company forgives them for their lack of maturity and professionalism because of their institutional knowledge.

    There are huge gaps between the intent of the company that is articulated by the CEO and what actually happens in the day-to-day operations. High performers who are unethical are continually rewarded by upper management who turns a blind eye to their practices.

    The executive leadership believes that being an employee-focused employer means to deploy programs such as allowing employees to wear jeans everyday, when they miss the mark on truly appreciating the contributions of each individual.

    It is a common practice to promise a promotion to someone, only to continually pile on more and more work to be used as a carrot to get the promotion. And even when the employee meets the performance criteria set forth, the carrot is continually moved and excuses are given as to why the promotion doesn't occur.

    The HR department is not an employee advocate and will retaliate against employees who speak up about their leaders using fear and intimidation practices. Workplace bullies are rampant and protected.

    Advice to ManagementAdvice

    It's probably time to clean house and remove the leaders who have created such a poor culture. Unfortunately, it starts from the very top, so I don't see any light at the end of the tunnel. My advice to employees: leave. There are so many better places to work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Decent job experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Advisor  in  Fort Lauderdale, FL (US)
    Former Employee - Admissions Advisor in Fort Lauderdale, FL (US)

    Pros

    Decent pay and tuition is covered %100.

    Cons

    Working every Saturday and having a tough quota to meet.

    Advice to ManagementAdvice

    Don't make it such a numbers game.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Working with knowledgeable professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support  in  Davenport, IA (US)
    Former Employee - Tech Support in Davenport, IA (US)

    Pros

    The professionals at Kaplan University Davenport, IA. Bring their real-world experience to the class room as well as provide leadership to those employed with the organization.

    Cons

    The down side (if any) is the limited time for those employed through the student work study program which limits hours to 1000. There is always more to learn by being allowed to stay on under the tutelage of professional and there for would be to the advantage of students to be there longer.

    Advice to ManagementAdvice

    I think that students who show dedication to duty and attention to detail should be offered an opportunity for full time employment!

    Recommends
    Neutral Outlook

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