KB Home Reviews

Updated 13 April, 2015
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3.2
81 Reviews
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KB Home President, CEO, and Director Jeff Mezger
Jeff Mezger
48 Ratings

Pros
  • Very good training program both in product training and in Sales skill set training (in 6 reviews)

  • Great place to learn if you want to get started in the business (in 4 reviews)

Cons
  • High pressure, micromanaged, long hours, no work life balance (in 9 reviews)

  • The Raleigh division unfortunately was vary disorganized at the local level (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Excellent Company with high morals and values from a management standpoint.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KB Home

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You can make a very good living selling new homes. The company is not satisfied unless they are selling homes which is a good thing for a sales counselor.

    Cons

    If you happen to be located in a slow market, it can take a long time before you start making that good money.

    Advice to Management

    Excellent leadership. Continue to pour into your sales counselors and you will reap the benefits of doing so.

  2. Good place to work, strong company, quality homes

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KB Home full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Price point of homes is usually competitive in the market, managers are fairly reactive to changes in market to maintain competitive edge. Strong company, was able to weather the downturn in the market and make a comeback, great benefits

    Cons

    Training has slacked off the last 5 years due to the market adjustment, they have been adding more in but it can be a bit of a sink or swim atmosphere sometimes, still running on a bit of a skeleton crew in the office so working in the field there isn't as much support

    Advice to Management

    Provide more opportunity for feedback from employees

  3. Helpful (1)

    New Home Sales Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - New Home Sales Consultant in San Antonio, TX (US)
    Current Employee - New Home Sales Consultant in San Antonio, TX (US)

    I have been working at KB Home full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Potential to make six figures. No micromanagement. Your skills determine your income.

    Cons

    Other sales counselors that complain and make excuses for there lack of performance.

    Advice to Management

    Get rid of negative Nelly's and complainers.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good, decent company. Good, decent working conditions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Superintendent in Houston, TX (US)
    Current Employee - Superintendent in Houston, TX (US)

    I have been working at KB Home full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are fair and decent. it's a great opportunity. They try hard to do better and improve on processes. So long as you work hard it's pretty laid back.

    Cons

    Some objectives are counterproductive. At time there are conflicting messages. Within construction, they attempt to leverage a hypermasculine, protestant work ethic mantra to get people to stay all hours and work weekends, effectively turning the labor movement on its head.

    Advice to Management

    Continue to recognize the hard work of the staff. You've got some people who work hard and produce but are not recognized, and some who are allowed to skate by.

  6. KB Home Corporate has a decent business plan... but is the division you go with follow the business plan?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Superintendent in Tampa, FL (US)
    Former Employee - Superintendent in Tampa, FL (US)

    I worked at KB Home

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Salary and benefits are comparable to any other fortune 500 builder.
    Because every things such a mess at the end of their quarter, they will let you spend thousands of dollars on punch crews to complete the homes... never heard of that... but I soon learned why... see below.

    Cons

    - Bonus was less than standard... and after you earn it you have to jump through hoops to get it.
    - Even Flow, NONE, Slam slam slam slam slam those houses. 64 day cycle time on a half million dollar home. Unrealistic.
    -Bottom dollar for the sub-contractors, weak sub-contractor base. I'd never worked for a builder where contractors quit because it was so difficult to get paid. That's sad.
    -How embarrassing is it when you are with a national builder and in line at Home Depot and their Home Depot Credit card is declined because it wasn't paid. That happened to me 3 times.. that should not happen.
    -High turn over rate of employees... most of them quit both field and sales. that revolving door was always spinning.
    -Upper management support, ZERO... their always seem to be a missing link between the field and the main office. and also between the division and the corporate office.
    - Plans, prints and take-off..NEVER, NO NOT EVEN ONCE WERE EVER CORRECT.

    Like I said, I don't think this was KB Home's business plan or errors, more so than it was the division, president, vice president and or their GC qualifier.*
     If you decide to work with KB Home make sure the division you are applying for is SOLID AND FOUNDED. Do your homework.

    Advice to Management

    Pay attention to the people in the field... if you cant, then find someone who can.

  7. VP of purchasing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KB Home

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Independent thinking was encouraged

    Cons

    The company was full of empire builders. A CYA Company

    Advice to Management

    Get advice from the front line managers

  8. Sales counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - New Home Sales Consultant
    Current Employee - New Home Sales Consultant

    I have been working at KB Home

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love KB. The management, the culture, the opportunities. I've only been with them for 6 months, but so far, I'm very pleased.

    Cons

    So far, there aren't many

  9. Good Company but Management needs to listen more to their employees concerns and suggestions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sacramento, CA (US)
    Current Employee - Anonymous Employee in Sacramento, CA (US)

    I have been working at KB Home full-time (more than a year)

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    If given the right community you have the opportunity to make money. The business model offers a low base price and allows buyers to control the cost of the options and works well against other builders in the market place. The Superintendents are hard working, supportive and very helpful and do a great job meeting deadlines. The focus is always trying to make the buyer have a great home buying experience. Customer Service is always going above and beyond for buyers.

    Cons

    If your starting a new community it can easily take up to a year before you see any commission checks. The sales floor is a competitive floor environment so depending on your partner you can be working in a challenging environment. You are required to work weekends and holidays so quality of life can be difficult. The Marketing Department appears to be the weakest link within the Division and not very supportive of the sales representatives as well as other departments. Instead of working with the Sales Department most suggestions are either rejected or you basically get no response back. Lack of signage is a big problem for most of the communities and just to get pricing paper or brochures are heavily regulated.

    Advice to Management

    Management needs to listen more to their employees concerns and suggestions. It appears decisions are made without careful consideration of market conditions or asking input from their sales people when opening new communities. The company culture appears to be more focused on making money and a lack of concern of their employees well being. Departments appear to work against each other instead of working together and Marketing is the biggest challenge for the Sales Department.

  10. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX (US)
    Former Employee - Sales Associate in Houston, TX (US)

    I worked at KB Home full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great training program. Good benefits

    Cons

    Poor Management. Draw + long build times = low pay. Poor work/life balance.

    Advice to Management

    Hire new management in the Houston Area.

  11. Worst sales work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Sales Representative in Houston, TX (US)
    Former Contractor - Sales Representative in Houston, TX (US)

    I worked at KB Home as a contractor (more than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Working in a nice, comfortable new home in growing areas of town offering home ownership to first time home buyers was the only good thing about working for this company

    Cons

    untrained, non-supportive sales managers using aggressive language and actions toward sales associates, Unrealistic sales quotas. Assigned communities are typically the furthest from the sales associates home making work life balance non-existant

    Advice to Management

    Train your sales management team. Leadership qualities like mutual respect, honesty and compassion go a very long way to growing a dynamic team of true sales professionals.

KB Home Photos

Street view of the KB Home headquarter office located in Los Angeles, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.68)

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