Jiffy Lube Reviews

Updated 24 October, 2014
Updated 24 October, 2014
129 Reviews
2.2
129 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jiffy Lube President Rick Altizer
Rick Altizer
45 Ratings

Review Highlights

Pros
  • Free oil changes every 3 months after probationary period, and 50% off services at any other time (in 8 reviews)

  • Free oil changes if you can ever get a district manager to ok it (in 7 reviews)


Cons
  • High turnover rate at the technician level due to low pay level (in 15 reviews)

  • Upper management trying to make you sell with deceptive practices (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    decent, flexible hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jiffy Lube

    Pros

    quiet slower paced hours out weigh busy fast paced rush hours. opportunity to move up the ladder quickly if motivated. free coffee and news paper daily, sometimes donuts!!!

    Cons

    close quarters, dirty, have to deal with angry suspicious customers that think that you are going to mess up their vehicle

    Advice to ManagementAdvice

    don't be so cheap, put some 2 ply tp in the bathrooms pls

  2.  

    It is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lube Tech in Baltimore, MD (US)
    Current Employee - Lube Tech in Baltimore, MD (US)

    I have been working at Jiffy Lube full-time (more than an year)

    Pros

    Flexable hours potential for growth if you want it

    Cons

    Working outside pretty much and depending on the owner raises and promotions can be tough to acheive

    Advice to ManagementAdvice

    More employee apprecitation effort

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jiffy Lube

    Pros

    Hours
    Fast promotions
    Cheap oil changes

    Cons

    Don't pay a lot of money

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    cool job, decent people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Technician in Concord, NH (US)
    Former Employee - Service Technician in Concord, NH (US)

    I worked at Jiffy Lube full-time (more than 3 years)

    Pros

    fun decent job for learning. easy if you have common mechanical adn customer service skills

    Cons

    none i can think of

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good people all the way to franchise owners.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Flagstaff, AZ (US)
    Former Employee - Store Manager in Flagstaff, AZ (US)

    I worked at Jiffy Lube full-time (less than an year)

    Pros

    Keeps you busy, good crew to work with. Upper management was mostly fair. Franchise offered great bonus program for store managers (trip to Hawaii!)

    Cons

    Very busy and dirty work.

    Advice to ManagementAdvice

    I've heard that some other store managers (I was one) are mean and pushy. That doesn't work, guys.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    " Management and Corporate need to help employees and benefit them"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lube Tech in Arlington, TX (US)
    Current Employee - Lube Tech in Arlington, TX (US)

    I have been working at Jiffy Lube part-time (more than an year)

    Pros

    The training is phenomenal you can learn a lot through their training if you had more time but unfortunately they don't so that's the downside. Pay is good for CSA and Assistant manager not the best but its ok. They have flexible schedules.

    Cons

    This company needs to care more about their employees they pay a crap wage to lube techs and treat other employees harsh when they don't meet company goals. They get mad when we offer $24.99 yet we advertise it, you have to go outside whether it's hot or cold P.S. I live in Texas and gets pretty hot and cold. We have to wave and we get paid bad wages to do it. Managers are the worst in my experience and Corporate is just very bad due to the fact they say they care but in all reality they don't.

    Advice to ManagementAdvice

    Pay employees a fair wage and if you want people to wave or use a sign just hire someone to do it, we don't get paid enough nor is that treating employees fair with this Texas Weather.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good job for young people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lube Tech in Richmond, VA (US)
    Current Employee - Lube Tech in Richmond, VA (US)

    I have been working at Jiffy Lube full-time (more than 3 years)

    Pros

    You learn about what needs to be done to your car. How to perform services on your car. What to look for in case something in your car goes wrong.

    Cons

    The pay is really low. You don't get compensated for your work experience. They don't offer health care benefits. The turnover rate is really high.

    Advice to ManagementAdvice

    Pay your employees what they deserve and the turnover rate won't be so high.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    What do you want to get out of it?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor in Duluth, MN (US)
    Current Employee - Customer Service Advisor in Duluth, MN (US)

    I have been working at Jiffy Lube full-time (more than an year)

    Pros

    DIscounts on services for your own vehicle
    Education on how to work on all sorts of different vehicles

    Cons

    Hours can be all over the place.
    Corporate changes things that make no sense all the time.

    Advice to ManagementAdvice

    Give pay raises to people who deserve them. Don't expect people to stay at this job forever with no $$$ compensation. There are much easier options for jobs out there for equal or better pay.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Okay job while you're still in college

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jiffy Lube

    Pros

    You get to service your own car when it's slow

    Cons

    They pressure you to sell products and services to customers that they don't need.

  11.  

    Jiffy lube needs to change management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Irving, TX (US)
    Former Employee - Marketing Manager in Irving, TX (US)

    I worked at Jiffy Lube full-time (more than an year)

    Pros

    Values, community service, honesty, customer first approach

    Cons

    Work life balance, lack of personal growth, no perks, no promotion with salary increase, poor management, lack of racial and gender diversity in management, poor communication skills

    Advice to ManagementAdvice

    If raises are not available provide perk incentives, create clear career paths and reviews

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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