JetBlue Reviews

Updated 24 September, 2014
Updated 24 September, 2014
290 Reviews
3.7
290 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
235 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 46 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member  in  Burbank, CA (US)
    Current Employee - Airport Operations Crew Member in Burbank, CA (US)

    I have been working at JetBlue part-time for more than a year

    Pros

    The company culture is excellent. Very focused on employee happiness and satisfaction. Great perks, new airplanes, headquarters in New York, non-union.

    Cons

    People love their job so they never leave, making it take time to gain seniority and find opportunities for promotion. some grumpy coworkers, but that's at any job really.

    Advice to ManagementAdvice

    Keep doing the great job that you are doing!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great culture and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator  in  Forest Hills, NY (US)
    Former Employee - Marketing Coordinator in Forest Hills, NY (US)

    I worked at JetBlue full-time for more than 3 years

    Pros

    Smart, passionate people to work with, fun work culture. It was hard to leave the flight benefits too.

    Cons

    It's hard to work for an industry and company that struggles to make a profit. While JetBlue fared better than others, it's hard to get support, IT budgets, compensation, etc because of it.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great People, Great Culture, Good Benefits, Rough hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    I enjoyed working in a fast paced environment with fun people (there's always a couple of bad apples no matter where you work) for a company with strong values.

    Cons

    The hours can be taxing (i.e. early early mornings, and late late nights).

    Advice to ManagementAdvice

    Keep up the good work! Continue to invest in your people and they will continue to invest in your customers.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Nice Human Resource

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    They are very nice and and extremely friendly

    Cons

    none that I could think of

    Advice to ManagementAdvice

    none that I could think of

  6.  

    good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    the benefits free flights and work from home

    Cons

    not too much room for advancement

  7. 2 people found this helpful  

    Good People, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training Liaison  in  Long Beach, CA (US)
    Former Employee - Training Liaison in Long Beach, CA (US)

    I worked at JetBlue full-time for more than 5 years

    Pros

    Some of the best people to work with, frontline employees make the job worth having, and helping customers always put a smile on my face.

    Cons

    Management is too stuck in their ways and their unfortunately is a lot of cronyism, makes it difficult to advance to a level of importance. Also many of the systems of accountability for front line employees are antiquated and do not account for reality, another unfortunate but true reality of this company.

    Advice to ManagementAdvice

    They need to listen to their employees! They might be surprised that some of the best ideas come from the people who actually interact with the customers.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  Long Island City, NY (US)
    Former Employee - Consultant in Long Island City, NY (US)

    I worked at JetBlue as a contractor for less than a year

    Pros

    free airfare and location of office!

    Cons

    not enough growth in your career

    Advice to ManagementAdvice

    promote employees within the company

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Great perks, no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator  in  Long Island City, NY (US)
    Current Employee - Coordinator in Long Island City, NY (US)

    I have been working at JetBlue full-time for more than a year

    Pros

    Flying benefits are great, and the work is interesting. Depending on what team you are on you might have opportunities to work on great projects.

    Cons

    The company is becoming increasingly political, and there is much favoritism. Many teams do not try to promote from within, and growth within the company is difficult. The culture is changing.

    Neutral Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Great company to work for, great people, great culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Operational Finance  in  Long Island City, NY (US)
    Current Employee - Manager Operational Finance in Long Island City, NY (US)

    I have been working at JetBlue full-time for more than 3 years

    Pros

    I've worked in various departments at JetBlue, so I will start with a disclaimer that not all departments are great. However those that live the company values and have strong leadership are great and thrive very well. Crew members who are willing to learn and willingly get to know various parts of the company can be handsomely rewarded with a promotion in a short amount of time.

    Cons

    Operational support analysts have little direction which leads to high turnover or people stuck in the same role for long periods of time. You certainly choose your own direction at JetBlue, and if you don't make the most of it, it could get stale fast. Also, lower than market pay for corporate employees.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Caring, Enjoyable and fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations  in  Hartford, CT (US)
    Former Employee - Airport Operations in Hartford, CT (US)

    I worked at JetBlue full-time for more than a year

    Pros

    Flexible hours, ability to exchange shifts.

    Cons

    Can be stressful during cancelations

    Recommends
    Positive Outlook
    Approves of CEO

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