JetBlue
3.6 of 5 251 reviews
www.jetblue.com Long Island City, NY 5000+ Employees

JetBlue Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

3.6 251 reviews

                             

82% Approve of the CEO

JetBlue President & CEO Dave Barger

Dave Barger

(205 ratings)

71% of employees recommend this company to a friend
251 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Great brand name, flight benefits, culture is great, NY office is awesome"
    in 36 reviews
  • "The staff is awesome and the flight benefits are great"
    in 13 reviews
Cons:
  • "Upper Management continues to lie and make false promises"
    in 8 reviews
  • "Not very good at trickling down top management new ideas to middle management"
    in 7 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Approves of CEO

1 person found this helpful  

Great people, great company, truly lives out the values

Marketing Coordinator (Former Employee)

I worked at JetBlue full-time for more than a year

Prosgreat people, great pay, flight benefits

Conspay could be a little higher, no holidays off

Advice to Senior Managementnone

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Fun job

Flight Attendant (Current Employee)
Jamaica, NY (US)

I have been working at JetBlue full-time for more than a year

ProsFun job, some people there are great.

ConsNo union so be careful

Yes, I would recommend this company to a friend

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1 person found this helpful  

Great fun place to work at!

Anonymous Employee (Former Employee)

I worked at JetBlue full-time

ProsFlight Benefits! Opportunity to work from home. Good balance of fun activities as well as work.

ConsNot very easy to advance.

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2 people found this helpful  

Great overall culture, poor middle management

Senior Analyst (Former Employee)

I worked at JetBlue full-time for more than 8 years

ProsThe front line and supervisors are amazing people, really a fun family to be a part of

ConsThe managers and directors are all former front line agents, and few have experience working somewhere other than JetBlue, and as a result have low leadership skills, no creativity or innovation. There is lots of backbiting behind closed doors, and public rah rah cheers, but it gets old. If you have a college degree, it is almost frowned upon as most of the leadership qualifications are "I have worked at JetBlue's call center as a res agent or supervisor for x years".

Advice to Senior ManagementLook more favorably on education and experience outside of JetBlue. This is really a problem outside of LSC.

Yes, I would recommend this company to a friend

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2 people found this helpful  

Very Organised

Flight Attendant (Current Employee)
Fort Lauderdale, FL (US)

I have been working at JetBlue full-time for less than a year

ProsThey pay for your first set of luggage and uniform

ConsWait time after interview to hear back

Advice to Senior ManagementProvide answer to candidate sooner than one week perhaps on the spot

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Amazing company to work for! Great culture!

Marketing and Systems Operations (Current Employee)

I have been working at JetBlue part-time for more than a year

ProsJetBlue has an amazing culture and truly lives by its 5 core values of Safety Caring Integrity Passion and Fun! I always felt like the company valued my work. Very rarely did I have a bad day at work. Lots of upward career opportunities once you get in!

ConsBecause JetBlue is a smaller primarily domestic carrier, if you're interested in International work, it may not be the place for you.

Advice to Senior ManagementContinue to focus on your core values, Whenever anyone asks me what I think about working for JetBlue, I always emphasize how much importance was placed on the values and what a difference that made. My current airline has a similar value system, but it is not emphasized or believed in the way it was at JetBlue and that makes a huge difference. Most people could not even name our 4 corner stones.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Best Place to be

Airport Operations Crew Member (Former Employee)
Boston, MA (US)

I worked at JetBlue full-time for more than a year

ProsAmazing benefits, and exciting place to work. Lots of room for growth and endless opportunities.

ConsGet stuck with awful shifts 4 am. The attendance policy is intense. Stressful situations working at the airport.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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very supportive team, flexible and awesome benefits

Anonymous Employee (Former Employee)

I worked at JetBlue part-time

Prosgreat flight benefits, flexible schedules, and great people

Consnot a very high salary, but constant opportunities to advance within the company

Yes, I would recommend this company to a friend

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Awesome company to work for.

Supervisor Airports (Current Employee)

I have been working at JetBlue full-time for more than 3 years

ProsPromotes from within and really tries to help crew members advance to their highest potential.

ConsSometimes you do not share the same views (business related) as your manager and that can affect the work balance.

Advice to Senior ManagementDo not promote micro managing.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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good

Anonymous Employee (Current Employee)

I have been working at JetBlue

Prosgood benefits and easy work

Conssome slick workers and overtime

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at JetBlue reviews and ratings - including employee satisfaction and approval ratings for JetBlue CEO Dave Barger. All 251 reviews are posted anonymously by JetBlue employees.