Jenny Craig

  www.jennycraig.com
  www.jennycraig.com

Jenny Craig Reviews

Updated 18 November, 2014
Updated 18 November, 2014
283 Reviews
2.2
283 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Monty Sharma
51 Ratings

Review Highlights

Pros
  • Helping people to reach their goals is a wonderful experience (in 44 reviews)

  • All employees receive a good opportunity to lose weight on the Jenny Craig program (in 28 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 27 reviews)

  • Very low pay for the job we did (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Employee for 10 yrs in New Jersey market

    • Comp & Benefits
    Current Employee - JCC
    Current Employee - JCC

    I have been working at Jenny Craig full-time (more than 10 years)

    Pros

    Helping clients get to an maintain there goal weight. Some times being a therapist to my clients as well as a friend.

    Cons

    Very underpaid, not getting reconnized for the hard work an dedication that you gave to the company. With the new compensation plan I will be making $7,000 less then the previous year an about $20,000 less from 4 yrs ago. An now after 10 yrs you can no longer get a raise. The worst thing is I will be making the same compensation as some consultants who didn't have clients . As well as some centers who should have closed down already.

    Advice to ManagementAdvice

    Pay the Jcc's individually by there hard work and dedication and there clientele . Because not every employee made money for the company. Some were just skating by for a paycheck

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Micromanaged, horrible scheduling practices, expendable sales staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Director in Arlington, TX (US)
    Current Employee - Program Director in Arlington, TX (US)

    I have been working at Jenny Craig full-time (more than an year)

    Pros

    Help people try to lose weight.
    Pay for mileage for my position

    Cons

    Not enough pay for the work expectations.
    Not much room for advancement.
    Non-managerial staff was treated as if they had no life outside of JC.

    Advice to ManagementAdvice

    Don't complain right along with the staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Raleigh, NC (US)
    Current Employee - Cashier in Raleigh, NC (US)

    I have been working at Jenny Craig part-time (more than 3 years)

    Pros

    good money and nice people.

    Cons

    too many lazy ppl in the department.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful  

    Company doesn't care much for its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in South Florida, FL (US)
    Current Employee - Weight Loss Consultant in South Florida, FL (US)

    I have been working at Jenny Craig part-time (more than 5 years)

    Pros

    Flexible schedule, except when understaffed and you can't take time off.

    Cons

    Terrible pay. Constant restructuring. Short staffed

    Advice to ManagementAdvice

    Those of us that work in the centers love what we do and believe in what we do. You need to take a good look at your area market directors, etc...they do not care about anything but the numbers.

    Doesn't Recommend
    Negative Outlook
  6.  

    Truth be told!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director
    Current Employee - Center Director

    I have been working at Jenny Craig full-time (more than 10 years)

    Pros

    Love the opportunity to help change peoples lives. Teaches skill set in sales and valued service. Take the opportunity to absorb techniques to use in every day life and for advancement.

    Cons

    Changes!...hmmm..what company has not been evaluating their best financial and strategic moves to support the constant changes in their business. Is there really a company that has started paying their employees more in the midst of rebuilding their empire? No! All Employees need to have faith and pride in what they do and why they do it! The expectations of some individuals are unrealistic as it is. Reap what you sew..you get what you give.. what happened to hard work? My cons are not with the company..we all have choices where we want to be. .my cons are in the negative. ..especially when we preach progress not perfection. ...remember?

    Advice to ManagementAdvice

    If anything maybe being a little more transparent. Allowing employees at all levels to have a voice. Letting them in a little more.Its like being a parent. .. when our child gets in trouble we will defend them automatically ..all the way to the end. However, if we find out they were withholding information we don't feel so good about that. Just something to think about.
    And only complaint I have. .health care..crazy expensive and huge deductibles. The way it was handled this year was not the best at all. Can we maybe have options of who we would like to go through?

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Some growth opportunites, but mostly a painful experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    Helping people to reach their goals is a wonderful experience. Most of the staff at Jenny are interesting and commited people.

    Cons

    Management style is abusive and a one way street. They are not concerned about the staff in the company. Many demands and very little giving.

    Advice to ManagementAdvice

    Learn to treat people with respect.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    No Place to Go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Director in Tucson, AZ (US)
    Former Employee - Program Director in Tucson, AZ (US)

    I worked at Jenny Craig full-time (more than 3 years)

    Pros

    You are able to help people lose weight and make a difference in their lives

    Cons

    There is no room for advancement. The company is constantly changing. The pay is TERRIBLE. The hours can be long and you spend a lot of time calling people who don't want to come back and lose weight.

    Advice to ManagementAdvice

    Get some consistency and pay people what they deserve.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 6 people found this helpful  

    New Compensation......Sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant
    Current Employee - Weight Loss Consultant

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    Working with clients~~motivating and encouraging them on their journey. Waking up in the morning excited by the thought of "whose life to I get to change today"?
    LOVE my Center Director and staff.

    Cons

    Let me start by saying I was a client in the 1990's and lost over 100 lbs - this company changed my life so it is with a heavy heart that I write a negative review. The food is expensive and I am receiving negative comments about the quality of the foods from clients since the new changes. I work hard calling clients to get them back on the program - just last week I had 4 RTA's back for a week and they quit this week due to poor food quality (taste has changed and not for the better, portions smaller, some packages are not sealed - fruit removed for french toast is a HUGE sore spot for most clients to name a few) and the expense of the food. I understand that the company needs to be profitable - but it's hard to sell the food when other pre-packaged foods on the market are much less expensive and there is little to no difference in the quality now.
    The new compensation plan - well sucks. I was with the company for 3 yrs and left to help in our family business. I came back 2 years ago and with JC business being down, took a significant pay cut due to lower commissions. I love the job so I figured I would trade lower wages for doing something I love. I had high hopes for the new compensation plan. My previous years of experience are not being considered. What this means is that a new employee coming in off the street with NO experience will make the same as me - with close to 5 yrs experience. My base is now $16,200 BEFORE taxes.....really? This is not a living wage - once income taxes, health insurance and gas to get to and from work are removed I will net $475.00/month. This is not a typo - that's $475.00 PER MONTH!! In looking at the bonus structure, IF and this is a big IF our center meets the 120% to quota - well then I will make 60% of what i used to make.
    BREAKS MY HEART what is becoming of this company. I hope this generates the profits the company is looking for - but you are alienating clients and hard working JCC's can no longer afford to work here anymore.

    Advice to ManagementAdvice

    Rethink what you are doing - low quality expensive food and employees that are no longer motivated - is this really a recipe for success? I really have no suggestions because upper management clearly has an agenda and doesn't care that the majority of their employees are now living well below the poverty line. How will new employees relate to clients that can afford this program - huge class gap! Hey I know - maybe some counseling on how to apply for food stamps or other government assistance!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Program Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Director
    Former Employee - Program Director

    I worked at Jenny Craig full-time (more than an year)

    Pros

    Monthly training Sessions for all Program Directors

    Cons

    Pay sucks for pd's if you don't have people coming to start up again or to start. You rarely get to see clients that you started up unless it is to renew their memberships. Management has unrealistic goals as far as monthly sales go unless your in a highly populated health conscious area. They also don't actually care about what will help the customers, instead its all about only jenny products and how to take more of their money. Monthly meetings were a joke where they tell you about what areas are doing the best and tell you that you need to do better, everyone is fake in their intent and it's a day of management attempting to improve sales by calling out what has worked in the past.

    Advice to ManagementAdvice

    Company philosophy is failing big time. No one makes decent money unless they are management. You cut back hours for program directors and consultants when those are the people who keep centers going instead of changing the business plan. My center closed shortly after I left because there weren't enough people coming through the doors and that will continue to happen all over.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Clients make the job very rewarding- it's dollar coaster journey for both the client and consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in San Francisco, CA (US)
    Current Employee - Weight Loss Consultant in San Francisco, CA (US)

    I have been working at Jenny Craig full-time (more than 10 years)

    Pros

    Office staff makes the daily job enjoyable

    Cons

    Company does not care about their staff, it's only about the revenue

    Advice to ManagementAdvice

    Long term employees shouldn't be penalized with wages due to a changes with management staff

    Disapproves of CEO

Jenny Craig Photos

Jenny Craig Corporate Office
Jenny Craig Center
Jenny Craig NY

+ Add Photo

Work at Jenny Craig? Share Your Experiences

Jenny Craig

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.