Jenny Craig Reviews

Updated 19 September, 2014
Updated 19 September, 2014
249 Reviews
2.2
249 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Monty Sharma
33 Ratings

Review Highlights

Pros
  • Helping people change their lifestyles to achieve and maintain their weight loss goals (in 31 reviews)

  • Great/Healthy way to lose weight when the program is followed (in 18 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 24 reviews)

  • Manipulative Market Directors, long hours without lunches and low pay (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    An ok job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant  in  Sydney (Australia)
    Current Employee - Weight Loss Consultant in Sydney (Australia)

    I have been working at Jenny Craig part-time for less than a year

    Pros

    I like helping people with their health goals. I like the 2-3 week training at the beginning. I like the teamwork. It's quite fulfilling and satisfying. i like that they can cover my shift quite easily if I need to take time off.

    If i didn't like working with most of the people in my team, i wouldn't stay.

    Cons

    You are paid pretty much the minimum wage to consult to clients - and consulting can sometimes be emotionally demanding. You also have to consult, take the menu order and pack food for clients in less than 20 min each. When you have clients booked, one after each other, all day long, it can be exhausting, stressful and tiring. The commissions are so little, they are not worth the stress and minimum pay.

    You will need a second job, a financially supportive partner or to live back with your parents if you want to make this your career - otherwise you can't support yourself on this salary!

    Advice to ManagementAdvice

    Since the arrival of the new CEO/owners means that most Weight Loss consultants' hours have been cut in the name of productivity. They will surely, maybe sooner, find out that we will not be able to deliver the high level of service in the less time to service clients, creating stress and dissatisfaction for the both the consultant and the clients.

    Pay the consultants more and you'll get more loyalty, focus and commitment back.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Tons of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Director  in  Cleveland, OH (US)
    Current Employee - Market Director in Cleveland, OH (US)

    I have been working at Jenny Craig full-time for more than 10 years

    Pros

    Promotable opportunities, flexible schedules, fun energetic enviroment. We cultivate a culture of skilled, caring consultants who literally change the lives of our clients. We provide ongoing training and idea sharing consistently. Company benefits are extensive and full time status at 30 hours weekly.

    Cons

    Trying to adapt and change the perception of our program to the public.

    Advice to ManagementAdvice

    Stay on course and communicate consistently with the field.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant  in  Houston, TX (US)
    Current Employee - Weight Loss Consultant in Houston, TX (US)

    I have been working at Jenny Craig full-time for more than 8 years

    Pros

    It's great to be able to help customers to loose weight.

    Cons

    Training is very basic.
    No place to advance .
    An for those consultant that are bilingual, who bring lots of customers,do not get better pay.
    Impossible to express opinions if it goes against management.

    Advice to ManagementAdvice

    Let the employee express their opinion. The consultant are the ones that are always in contact with the customers, so they know what the customers really wants. So take in consideration if they have an opinion.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Overall good company and good to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Jenny Craig Consultant  in  Omaha, NE (US)
    Current Employee - Jenny Craig Consultant in Omaha, NE (US)

    I have been working at Jenny Craig full-time for more than a year

    Pros

    I love working days, and they are pretty flexible with your schedule

    Cons

    Management could be better with communication.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Customer Care Coordinator

    Current Employee - Customer Service Coordinator  in  Huntington Beach, CA (US)
    Current Employee - Customer Service Coordinator in Huntington Beach, CA (US)

    I have been working at Jenny Craig part-time for more than a year

    Pros

    Fun coworkers and centre director. Clients are also very nice, depending on the day. Good job while in college.

    Cons

    Their technology could be better. I think now that it is owned by Nestle, they should be able to afford better technology for their staff.

    Advice to ManagementAdvice

    Push corporate for help with new equipment.

  7. 1 person found this helpful  

    Center Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director
    Current Employee - Center Director

    I have been working at Jenny Craig full-time for more than 8 years

    Pros

    Helping people accomplish their goals. Changing lives. Developing my team & seeing them grow. It's a fun atmosphere to work in. I am very excited with the direction the new company is taking us.

    Cons

    Pay is low. It's challenging to ask so much of my team, when I know how little they're making. New compensation is being tested in a few markets, and seems to be successful.

    Advice to ManagementAdvice

    Continue improving on outdated policies. Launch a compensation plan that helps our clients and employees succeed.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    review

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jenny Craig

    Pros

    flexible hours was nice to have

    Cons

    rate of pay was low for the work involved

  9. 4 people found this helpful  

    Marketing Department is a Cluster, IT Department is Outdated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Position
    Former Employee - Marketing Position

    I worked at Jenny Craig full-time for less than a year

    Pros

    Health Insurance Benefits are always a great pro at any company.

    Cons

    The marketing department is essentially a comedy of errors. Flakes and slackers producing uninspired work put-out that is coasting on old, tired procedures, campaigns and processes. The digital marketing group especially has seen turnover something fierce - and not because of the layoffs, but from people being flat-out fired. The IT department is run by people who do not know their technology, especially leadership at the service management level. We all have wondered why the lay-offs have not reeled in certain folks. It is no wonder the company was sold off for a song.

    Advice to ManagementAdvice

    Perhaps remove those who have done nothing to remain abreast in their fields - especially those in the IT department. Marketing should crack the core clique at the leadership level and bring in new talent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Company us Going Bankrupt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig

    Pros

    Nice People, Good Starting Industry

    Cons

    Low Pay, Bad Executive Leadership

    Advice to ManagementAdvice

    Stop Changing Company Goals Every 3 Months. Find a Holding Pattern and Feel The Market

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Jenny Craig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Market Director  in  San Antonio, TX (US)
    Former Employee - Area Market Director in San Antonio, TX (US)

    I worked at Jenny Craig full-time for more than 10 years

    Pros

    The interaction with clients and coworkers working together to help people make their lives better. Feeling that I made a difference everyday.

    Cons

    Very disorganized from a management perspective. No clear objective. People moving from this to that to try to increase business.

    Advice to ManagementAdvice

    Choose the path you intend to follow and then train your people well. Let them succeed. Trust your team to bring you what you need. Changing paths every other month is confusing and morale defeating.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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