Jack in the Box Reviews

Updated 29 August, 2014
Updated 29 August, 2014
197 Reviews

2.7
197 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Leonard A. Comma
22 Ratings

Review Highlights

Pros
  • Also it is usually a fairly fast paced dynamic environment and can be a decent place for more high energy people to work (in 9 reviews)

  • 80% of the workers are obese because of the free food (in 8 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 11 reviews)

  • constant attentiveness to customers and occasional rude customers (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pension Administrative  in  San Diego, CA (US)
    Current Employee - Pension Administrative in San Diego, CA (US)

    I have been working at Jack in the Box full-time for more than 3 years

    Pros

    Great work environment
    Positive growth
    Education Opportunities
    Bonus Programs
    Fun Events
    Great Location

    Cons

    Stuck in transition at times
    Lack of communication amongst departments
    Clicks
    Lack of stimulation in work processes

    Advice to ManagementAdvice

    Allow workers to go beyond their roles and have a voice. Take care of the people in the middle a little more with better base pay.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook  in  Sugar Land, TX (US)
    Current Employee - Cook in Sugar Land, TX (US)

    I have been working at Jack in the Box full-time for more than a year

    Pros

    Decent pay
    Managers work with your schedule
    Fast Pace environment with a lot of overtime available
    Get your bachelor's and apply for management it has endless opportunities some store managers make 70k+

    Cons

    Not telling employee's how to move up
    Takes at least 4 years to move up to management without a degree
    Work Hard and no compensation pay is base. no tips or bonuses for good service

    Advice to ManagementAdvice

    Listen to the cooks

    Doesn't Recommend
    Positive Outlook
  3.  

    For a part time job OK,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Honolulu, HI (US)
    Current Employee - Cashier in Honolulu, HI (US)

    I have been working at Jack in the Box part-time for less than a year

    Pros

    Friendly staff, Flex hours. you can learn a lot in short time.

    Cons

    Too much work for the minimal wage.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Intern Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  San Diego, CA (US)
    Current Employee - Intern in San Diego, CA (US)

    I have been working at Jack in the Box as an intern for less than a year

    Pros

    Great insight into the company, with managers who are willing to answer all questions. Also has a very strong company culture.

    Cons

    Only part time positions are available for internships. But other than that, no bad feedback other than it's a pretty competitive position.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I would have stayed if the management were kinder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Riverside, CA (US)
    Former Employee - Cashier in Riverside, CA (US)

    I worked at Jack in the Box part-time for less than a year

    Pros

    Wanted to work with my school schedule

    Cons

    My boss was the worst and blamed me personally for many things that I had no control over

    Advice to ManagementAdvice

    Have your management learn better people skills with their fellow employees. They treat them like trash.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Sadly, management has deteriorated in the last 3-5 yrs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack in the Box full-time

    Pros

    Benefits, immediate co-workers, co-workers from other departments, perks

    Cons

    Management in department and as a whole

    Advice to ManagementAdvice

    Abide by office culture

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    My experience was alright they taught me how to work fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Escondido, CA (US)
    Former Employee - Crew Member in Escondido, CA (US)

    I worked at Jack in the Box part-time for more than a year

    Pros

    The employees were nice, and friendly.

    Cons

    The rude customers, and having to work late at night because it was 24 hours.

    Advice to ManagementAdvice

    Managment should be more flexible with hours like they said they would .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Just another fast food job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Surprise, AZ (US)
    Current Employee - Anonymous in Surprise, AZ (US)

    I have been working at Jack in the Box

    Pros

    Employees fun to be around. Great for learning time management. Discounts to eat here. You work in more then one area of the restaurant.

    Cons

    Shift leaders always blame crew members for everything that goes wrong. You are talked to like you are below them. The food is left to sit for hours. That's gross... Also the stores are not cleaned as I have found black mold in the soda machine. The customers get drinks from there, ewwww. You are forced to hold drive through cars for 2 minutes in order to get a better speed of service, yelled at if you don't. Also NO BREAKS!!!!

    Advice to ManagementAdvice

    Give the hard workers recognition. Explain to shift leaders that if they treat crew members with respect they will do a better job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    It's a fast food job, so of course it'll be bad.
    Okay if your a teen, bad news otherwise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Cook  in  Santa Ana, CA (US)
    Former Employee - Cashier/Cook in Santa Ana, CA (US)

    I worked at Jack in the Box part-time for less than a year

    Pros

    Discount on some food and a great learning experience.
    Teaches you the basics of sales and customer service.

    Cons

    There are no benefits here!! Managers are full of themselves and tend to see employees as just cheap labor. They do not properly communicate with the rest of the employees. Chances of promotion are bleak and few ever get to see them. My schedule was weekly, so not very flexible, and would be called up to work on non-scheduled days frequently.
    One third of all customers were really a pain to deal with.

    Advice to ManagementAdvice

    Offer a few more promotions to those who need it, it gives incentive to work harder for the company..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Ontario, CA (US)
    Former Employee - Cashier in Ontario, CA (US)

    I worked at Jack in the Box part-time for more than a year

    Pros

    Good learning experience for time management, working with others,

    Cons

    Minimum wage, poor treatment of workers

    Advice to ManagementAdvice

    Recognize good workers when you have them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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