Jack in the Box

www.jackinthebox.com
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Jack in the Box Reviews

Updated 27 February, 2015
Updated 27 February, 2015
241 Reviews
2.9
241 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Leonard A. Comma
42 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 13 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Suprising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack in the Box

    Pros

    Meet new and friendly people.

    Cons

    Over worked under payed for dealing with insulting customers

    Advice to ManagementAdvice

    Consider more options for employees.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Assistant Manager recruiting insufficient

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box full-time (more than 3 years)

    Pros

    They are a motivational company. Guest focused. They want to get it right.

    Cons

    Hours of work, lack of resources and support. Training system and time allowed for training of team and Shift Leaders is defeating. Quality Shift leaders and assistant managers are limited at best.

    Advice to ManagementAdvice

    Find hours for training not the current labor guide. Invest money into your Shift Leaders and assistant managers as they make up over 100 hours of guest experience each week.

    Recommends
    Positive Outlook
  3.  

    I'm not that experienced considering this will be my first time working,But i'm a hard worker.

    Current Employee - Cashier in Katy, TX (US)
    Current Employee - Cashier in Katy, TX (US)

    I have been working at Jack in the Box full-time (more than a year)

    Pros

    My best will probably be the cashier.

    Cons

    I really don't know any downsides.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Santa Monica, CA (US)
    Current Employee - Cook in Santa Monica, CA (US)

    I have been working at Jack in the Box

    Pros

    Their cool awesome ans super duper fun

    Cons

    working sucks so lets not wokr

    Advice to ManagementAdvice

    lets party all night long

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack in the Box

    Pros

    You can raise in rankings quick if you show improvement.

    Cons

    Don't expect a pay raise unless you get promoted and even then.

  7.  

    Hi

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack in the Box

    Pros

    Great co workers working with you

    Cons

    No work with scheduling at all

    Advice to ManagementAdvice

    Be more lenient

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Network architect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Architect in San Diego, CA (US)
    Former Employee - Network Architect in San Diego, CA (US)

    I worked at Jack in the Box full-time (more than a year)

    Pros

    You get every other Friday off, and discounts at their restaurants.

    Cons

    No advancement in my department.

    Advice to ManagementAdvice

    Growth. Need more growth opportunities in IT dept.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Awful management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Leader in Surprise, AZ (US)
    Former Employee - Crew Leader in Surprise, AZ (US)

    I worked at Jack in the Box full-time (more than a year)

    Pros

    If you like to work 85+ hours a week, this is the place for you

    Cons

    Management treats employees like a cattle lot

    Advice to ManagementAdvice

    Treat your employees like humans instead of machines

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    It's ok... If you manage to be a favorite

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Pros

    Good work-life balance, the work is relatively easy

    Cons

    There is way too much favoritism for it to be a fair workplace. If the managers and the people the managers are friendly with like you, you will get good hours and a raise and get away with whatever. If they dont, you wont, and you better be on your game and make sure you dont make any mistakes or give them a reason to write you up so they can fire you. Not every shift does their fair share of the work. Managers will say things but not enforce them.

    Advice to ManagementAdvice

    Talk personally to team members on occasion and make sure there isn't unfair favoritism going on, or other things going on that's affecting the store that they can't talk to their manager about. If it is a 24-hour restaurant, come visit the store sometimes during the night shift, not just morning or afternoon.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
jack in the box

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