J. Crew

  www.jcrew.com
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J. Crew Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.7 568 reviews

92% Approve of the CEO

J. Crew Chairman and CEO Mickey Drexler

Mickey Drexler

(380 ratings)

81% of employees recommend this company to a friend

Review Highlights

Pros
  • Enthusiastic coworkers, encouraging supervisors, great discount (in 82 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 62 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 35 reviews)

  • You get No Benifits they keep all employees at part time (in 19 reviews)

More Highlights
568 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Sales Associate

    Sales Associate (Former Employee) Toronto, ON

    Pros- Friendly staff
    - Great discounts
    - Great hours

    Cons- No mobility
    - Biased management

    Advice to Senior Management- Reword hard work and ethic
    - Promotions were based on friendships and not value

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    sales

    Anonymous Employee (Current Employee)

    ProsGreat environment, great people
    well dressed environment - you can wear a suit! :)

    Consexpensive outfits
    not enough hours because they hire way too many people

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good Part time job

    Part Time Sales Associate (Current Employee) Toronto, ON

    Prosdiscount, fun peopple to work with.

    Consbad hours and always felt you needed to buy new clothes.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    I have been working there for just under two years.

    Anonymous Employee (Current Employee)

    Pros-Cute clothes
    -Friendly staff & management
    -Pretty flexible with hours if you need to book time off
    -Decent discount

    Cons-When associates have full time availability may only get between 5-12 hours a week
    -Low pay
    -Not very much training, contributing to problems within the store
    -Because lack of training, if you don't know who a very "well known" person working up in the corporate office is, you will get looked down upon
    -They pressure you to look "J. Crew" and wear newer clothing, which can be hard if you're a student
    -You don't get any free items or clothes to wear to work, and discounts often don't make the items that much more affordable
    -Night shifts and on call shifts are the worst
    -Schedule is made up only a week before, therefore you cannot plan your life in advance (which sucks)

    No, I would not recommend this company to a friend

     

    fun workplace because i love the brand

    Anonymous Employee (Former Employee)

    ProsGreat discount, good management and the clothes are great

    ConsThey don't honour their discount, also hours are not good

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Decent

    Sales Support (Current Employee) Toronto, ON

    ProsGreat discount, fun store environment, management is flexible with your availability if you are in school/other job, fun co-workers.

    ConsManagement can be inconsistent with rules making things confusing, VERY little hours usually 4-12 hours if you are sales support/associate and have open availability. Depressing looking at all the nice stuff but being too poor to afford to from the little hours given, on call shifts.

    Advice to Senior Managementhire less people to give more hours, be on the same page.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Overreaching goals and overly aggressive mgmt

    Anonymous Employee (Current Employee)

    Pros-Good discount
    -Good associates as coworkers
    -Nice clothes

    ConsManagement doesn't seem to staff the store properly and there are so little hours to be given and a large staff that needs hours. Mgmt also seems overly aggressive in trying to get their sales associates to make a high volume of sales (which if you don't make, your hours get slashed). The only people who get hours are management and stylists. Hours are far and few between despite having decent sales.

    Advice to Senior ManagementIf there wasn't the added pressure of high sales goals in a low volume store, this would be an ideal workplace, however that isn't the case.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Fantastic.

    Sales Associate (Current Employee) Toronto, ON

    ProsGreat, upbeat environment with friendly coworkers and managerial staff. Starting salary reflects on your previous experience. Also, I am just a big fan of the clothes - you get a generous discount.

    ConsAs I work in a fairly low volume store in a fairly quiet mall, I work about four measly hours a week. I would appreciate more, obviously.

    Advice to Senior ManagementGimme more hours, guys.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great experience

    Sales Associate (Current Employee) Toronto, ON

    ProsGreat discounts, getting to interact with customers and styling customers, amazing clothes and a story behind every piece

    ConsHours, pressure to sell or else you have little hours if you don't produce enough sales :'(

    Advice to Senior ManagementBe more open

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Immature and misguided management

    Anonymous Employee (Current Employee)

    ProsThe best part of working here is the discount. Though you can't make enough money to use it often

    ConsThe hours are completely ridiculous.
    On-Call shifts are never used.
    Management talk about associates on the sales floor.
    Management treats associates with no respect.
    The sales techniques used by management are too aggressive and often scare customers away.
    The store is always a mess due to understaffing.
    Management often disregard or talk badly about upper management. e.g. Merchandising manager talking badly about design concepts, telling associates how ugly some of the clothes are, trying to cut corners.

    Advice to Senior ManagementI really don't know where you find your management but just because somebody has experience or training does not mean they are qualified to be a manager. Being able to communicate with employees in a respectable manner is more important. Also having more employees so you can give them small shifts that are spread apart may be a fiscal benefit but the atmosphere of the actual stores suffer, and who wants to shop in a store where everybody working there hates it?

    No, I would not recommend this company to a friend

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