J. Crew Reviews

Updated 28 August, 2014
Updated 28 August, 2014
588 Reviews

3.7
588 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
389 Ratings

Review Highlights

Pros
  • Enthusiastic coworkers, encouraging supervisors, great discount (in 82 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 62 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 35 reviews)

  • You get No Benifits they keep all employees at part time (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Vancouver, BC
    Current Employee - Sales Associate in Vancouver, BC

    I have been working at J. Crew part-time for less than a year

    Pros

    Employee discounts
    Good management
    Opportunity for growth

    Cons

    Short hours for Sales Associates
    Minimum wage

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Toronto, ON
    Former Employee - Sales Associate in Toronto, ON

    I worked at J. Crew part-time for more than a year

    Pros

    - Friendly staff
    - Great discounts
    - Great hours

    Cons

    - No mobility
    - Biased management

    Advice to ManagementAdvice

    - Reword hard work and ethic
    - Promotions were based on friendships and not value

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew part-time

    Pros

    Great environment, great people
    well dressed environment - you can wear a suit! :)

    Cons

    expensive outfits
    not enough hours because they hire way too many people

    Recommends
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  5.  

    Good Part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate  in  Toronto, ON
    Current Employee - Part Time Sales Associate in Toronto, ON

    I have been working at J. Crew part-time for less than a year

    Pros

    discount, fun peopple to work with.

    Cons

    bad hours and always felt you needed to buy new clothes.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    fun workplace because i love the brand

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew

    Pros

    Great discount, good management and the clothes are great

    Cons

    They don't honour their discount, also hours are not good

  7.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support  in  Toronto, ON
    Current Employee - Sales Support in Toronto, ON

    I have been working at J. Crew part-time for less than a year

    Pros

    Great discount, fun store environment, management is flexible with your availability if you are in school/other job, fun co-workers.

    Cons

    Management can be inconsistent with rules making things confusing, VERY little hours usually 4-12 hours if you are sales support/associate and have open availability. Depressing looking at all the nice stuff but being too poor to afford to from the little hours given, on call shifts.

    Advice to ManagementAdvice

    hire less people to give more hours, be on the same page.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Overreaching goals and overly aggressive mgmt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew part-time

    Pros

    -Good discount
    -Good associates as coworkers
    -Nice clothes

    Cons

    Management doesn't seem to staff the store properly and there are so little hours to be given and a large staff that needs hours. Mgmt also seems overly aggressive in trying to get their sales associates to make a high volume of sales (which if you don't make, your hours get slashed). The only people who get hours are management and stylists. Hours are far and few between despite having decent sales.

    Advice to ManagementAdvice

    If there wasn't the added pressure of high sales goals in a low volume store, this would be an ideal workplace, however that isn't the case.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Fantastic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Toronto, ON
    Current Employee - Sales Associate in Toronto, ON

    I have been working at J. Crew part-time for less than a year

    Pros

    Great, upbeat environment with friendly coworkers and managerial staff. Starting salary reflects on your previous experience. Also, I am just a big fan of the clothes - you get a generous discount.

    Cons

    As I work in a fairly low volume store in a fairly quiet mall, I work about four measly hours a week. I would appreciate more, obviously.

    Advice to ManagementAdvice

    Gimme more hours, guys.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Toronto, ON
    Current Employee - Sales Associate in Toronto, ON

    I have been working at J. Crew part-time for more than a year

    Pros

    Great discounts, getting to interact with customers and styling customers, amazing clothes and a story behind every piece

    Cons

    Hours, pressure to sell or else you have little hours if you don't produce enough sales :'(

    Advice to ManagementAdvice

    Be more open

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Immature and misguided management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    The best part of working here is the discount. Though you can't make enough money to use it often

    Cons

    The hours are completely ridiculous.
    On-Call shifts are never used.
    Management talk about associates on the sales floor.
    Management treats associates with no respect.
    The sales techniques used by management are too aggressive and often scare customers away.
    The store is always a mess due to understaffing.
    Management often disregard or talk badly about upper management. e.g. Merchandising manager talking badly about design concepts, telling associates how ugly some of the clothes are, trying to cut corners.

    Advice to ManagementAdvice

    I really don't know where you find your management but just because somebody has experience or training does not mean they are qualified to be a manager. Being able to communicate with employees in a respectable manner is more important. Also having more employees so you can give them small shifts that are spread apart may be a fiscal benefit but the atmosphere of the actual stores suffer, and who wants to shop in a store where everybody working there hates it?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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