Iron Mountain Inc Reviews

Updated 28 August, 2014
Updated 28 August, 2014
381 Reviews

2.9
381 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
William Meaney
71 Ratings

Review Highlights

Pros
  • Good front line employees and work life balance is ok (in 16 reviews)

  • Good benefits, great people to work with, always something new happening (in 23 reviews)


Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 13 reviews)

  • Concern for the customer as the Customer Service is poorly trained and HIGH turnover with CS (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    enjoied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc

    Pros

    good benefits nice co workers

    Cons

    no room for promotions, management need improve

  2.  

    Records Centre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supplies Specialist  in  Toronto, ON
    Former Employee - Supplies Specialist in Toronto, ON

    I worked at Iron Mountain Inc full-time for more than 10 years

    Pros

    A good mix of administrative, computer related duties and hands on warehouse management.

    Cons

    Repetitive work and dusty environments

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Manager  in  Brampton, ON
    Former Employee - Transportation Manager in Brampton, ON

    I worked at Iron Mountain Inc full-time for more than 10 years

    Pros

    Internal promotions, good benefits and friendly environment

    Cons

    Red tape with respect to processes

    Advice to ManagementAdvice

    Promote or assess individuals based on performance and experience and not personal traits that do not fit with your HR people

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Overall good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Burnaby, BC
    Former Employee - Sales Representative in Burnaby, BC

    I worked at Iron Mountain Inc full-time for more than 3 years

    Pros

    Good place to work if you are motivated and driven. Management allows flexibility to manage your territory as you see fit so long as you drive positive results, meeting and exceeding sales targets.

    Cons

    The company's focus has since changed in the past few years and sometimes some of the campaigns that were rolled out to the sales team were make work projects. Limited upward career mobility unless you were willing to uproot your family and move.

    Recommends
    Neutral Outlook
  6.  

    Stable business with lots of opportunities to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor  in  Toronto, ON
    Current Employee - Operations Supervisor in Toronto, ON

    I have been working at Iron Mountain Inc full-time for more than 10 years

    Pros

    Steady core business; Growing new opportunities

    Cons

    Needs lots of work for a better system/structure.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    A tremendous amount of growth opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Enterprise Accounts Executive  in  Toronto, ON
    Current Employee - Enterprise Accounts Executive in Toronto, ON

    I have been working at Iron Mountain Inc

    Pros

    Exciting industry. Niche market. Great exposure to multiple verticals. Information management field of focus is inciting and demanding.

    Cons

    Very administrative. Tracking a reporting focused. Information overload at times.

    Advice to ManagementAdvice

    Streamline the information and balance the updates.

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Good Temporary Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Temporary  in  Calgary, AB
    Former Employee - Temporary in Calgary, AB

    I worked at Iron Mountain Inc

    Pros

    The management team is very nice, respectful and overall very flexible. The company brought in alot of temp workers. The physical work environment could be better, but the people are good to work with.

    Cons

    Physical work condition is harsh

    Advice to ManagementAdvice

    Have a more accurate understanding of the things that go on under their deparments

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    Good people. Hardworking, caring, dedicated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cdl Courier  in  Kent, WA (US)
    Current Employee - Cdl Courier in Kent, WA (US)

    I have been working at Iron Mountain Inc full-time for more than 3 years

    Pros

    As a courier CDL B driver, every day is different and challenging. Enjoy working independently. Management very responsive to concerns. Friendly, hard working crew.

    Cons

    Some days are very long. Management in transportation has always had difficulty maintaining a full staff due to turn over. Customer service has always been a problem despite attempts at improvement. Customer service is the biggest complaint drivers receive from the front line customers.

    Advice to ManagementAdvice

    Just to continue working on improving customer service. Just to continue to try to maintain full staff.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    I have been working as Program 7 Service Delivery Manager for projects across Digital and physical IT systems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Boston, MA (US)
    Current Employee - Project Manager in Boston, MA (US)

    I have been working at Iron Mountain Inc full-time for more than 10 years

    Pros

    Key reasons:

    1) Company' growth
    2) Salary & benefits

    Cons

    1) Leadership
    2) Team Management
    3) Overall hierarchical structure

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company to work for. work life balance is key.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Cerritos, CA (US)
    Former Employee - Sales Representative in Cerritos, CA (US)

    I worked at Iron Mountain Inc full-time for more than 3 years

    Pros

    Work Life balance is exceptional

    Cons

    Not much room for advancement

    Advice to ManagementAdvice

    Become more transparent. This is an east coast company with some old values. Changes are slow and without notice.

    Recommends
    Positive Outlook
    No opinion of CEO

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