Iron Mountain Inc

  www.ironmountain.com
  www.ironmountain.com

Iron Mountain Inc Reviews

Updated 23 October, 2014
Updated 23 October, 2014
376 Reviews
3.0
376 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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William Meaney
78 Ratings

Review Highlights

Pros
  • Good front line employees and work life balance is ok (in 18 reviews)

  • Global company with good benefits & on site subsidized cafeteria (in 27 reviews)


Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 14 reviews)

  • Customer service has always been a problem despite attempts at improvement (in 13 reviews)

More Highlights

Employee Reviews

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  1.  

    enjoied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc

    Pros

    good benefits nice co workers

    Cons

    no room for promotions, management need improve

  2.  

    Records Centre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supplies Specialist in Toronto, ON
    Former Employee - Supplies Specialist in Toronto, ON

    I worked at Iron Mountain Inc full-time (more than 10 years)

    Pros

    A good mix of administrative, computer related duties and hands on warehouse management.

    Cons

    Repetitive work and dusty environments

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Manager in Brampton, ON
    Former Employee - Transportation Manager in Brampton, ON

    I worked at Iron Mountain Inc full-time (more than 10 years)

    Pros

    Internal promotions, good benefits and friendly environment

    Cons

    Red tape with respect to processes

    Advice to ManagementAdvice

    Promote or assess individuals based on performance and experience and not personal traits that do not fit with your HR people

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Overall good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Burnaby, BC
    Former Employee - Sales Representative in Burnaby, BC

    I worked at Iron Mountain Inc full-time (more than 3 years)

    Pros

    Good place to work if you are motivated and driven. Management allows flexibility to manage your territory as you see fit so long as you drive positive results, meeting and exceeding sales targets.

    Cons

    The company's focus has since changed in the past few years and sometimes some of the campaigns that were rolled out to the sales team were make work projects. Limited upward career mobility unless you were willing to uproot your family and move.

    Recommends
    Neutral Outlook
  6.  

    Stable business with lots of opportunities to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Toronto, ON
    Current Employee - Operations Supervisor in Toronto, ON

    I have been working at Iron Mountain Inc full-time (more than 10 years)

    Pros

    Steady core business; Growing new opportunities

    Cons

    Needs lots of work for a better system/structure.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    A tremendous amount of growth opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Enterprise Accounts Executive in Toronto, ON
    Current Employee - Enterprise Accounts Executive in Toronto, ON

    I have been working at Iron Mountain Inc

    Pros

    Exciting industry. Niche market. Great exposure to multiple verticals. Information management field of focus is inciting and demanding.

    Cons

    Very administrative. Tracking a reporting focused. Information overload at times.

    Advice to ManagementAdvice

    Streamline the information and balance the updates.

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Good Temporary Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Temporary in Calgary, AB
    Former Employee - Temporary in Calgary, AB

    I worked at Iron Mountain Inc

    Pros

    The management team is very nice, respectful and overall very flexible. The company brought in alot of temp workers. The physical work environment could be better, but the people are good to work with.

    Cons

    Physical work condition is harsh

    Advice to ManagementAdvice

    Have a more accurate understanding of the things that go on under their deparments

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    I prepped and scanned documents and old files for corporation to incorporate their files in an online filing system.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Document Control Clerk in Cerritos, CA (US)
    Current Employee - Document Control Clerk in Cerritos, CA (US)

    I have been working at Iron Mountain Inc full-time (less than an year)

    Pros

    Job was easy and fun and interesting, and the supervisor was very funny and fun to work with.

    Cons

    No challeneges sometimes you had to fast because of deadlines and accuracies was a given.

    Advice to ManagementAdvice

    To many breaks the job was so much fun you didn't want to stop.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Administrator in Royersford, PA (US)
    Former Employee - Contract Administrator in Royersford, PA (US)

    I worked at Iron Mountain Inc full-time (more than 8 years)

    Pros

    Nice work/life balance, options to work from home depending on the nature of your position

    Cons

    Many structural changes as the company is changing the vision and cutting costs. Supportive jobs beeing outshored.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    A company that you can stand behind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA (US)
    Former Employee - Anonymous Employee in Boston, MA (US)

    I worked at Iron Mountain Inc full-time (more than 5 years)

    Pros

    Company that offers a service that is needed world wide. They will always be one of the top companies in the document/records storage business always growing in the right direction to keep up with their customers needs. Decent wages and rewards for performers. Flexible with work/life challenges. Offers training but one needs to be proactive and take ownership in their career and take advantage of the opportunities.

    Cons

    Can be difficult to promote oneself with new jobs internally - but that is true with most companies.

    Recommends
    Positive Outlook
    Approves of CEO

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