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Iron Mountain Inc
2.9 of 5 197 reviews
www.ironmountain.com Boston, MA 5000+ Employees
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Iron Mountain Inc Reviews

Updated May 20, 2013
All Employees Current Employees Only

2.9 197 reviews

                             

71% Approve of the CEO

Iron Mountain Inc Chairman and CEO Richard Reese

Richard Reese

(68 ratings)

45% of employees recommend this company to a friend
197 employee reviews
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1 person found this helpful  

Chicago, IL (US)

Former Employee – worked at Iron Mountain Inc full-time for more than 3 years

ProsHigh profit margins and a strong market presence. Most employees have been there for a long time and really understand the business. The Iron Mountain name is fairly well respected.

ConsThe company lacks senior management vision to mature the business any further which is why the investors are reorganizing it into a REIT. Their core business (box storage and shred) can not grow much more even with acquisitions.

Advice to Senior ManagementThe only thing left to do is keep cutting costs to keep the investors happy.

No, I would not recommend this company to a friend

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Bangalore (India)

Current Employee – been working at Iron Mountain Inc full-time for less than a year

ProsFlexi work hours; no Micro Management

ConsLong Term Vision missing. Processes are not well-defined

Advice to Senior ManagementPlease define a long term strategy

Yes, I would recommend this company to a friend

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Collegeville, PA (US)

Current Employee – been working at Iron Mountain Inc full-time for more than 3 years

ProsFlexible work environment. Can work remotely.

ConsSales and Marketing alignment is very poor. Sales management is very poor.

Advice to Senior ManagementPromote sales managers from within. Set goals and expectations earlier in the year (usually finalized towards end of Q1). Stick to a plan for more than 1 year.

No, I would not recommend this company to a friend

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Boston, MA (US)

Current Employee – been working at Iron Mountain Inc full-time for more than 3 years

Prosgood people to work with
excellent benefits

Consconstantly reorganizing
steep learning curve trying to keep up with the new tools, applications and procedures

Advice to Senior Managementreduce the amount of change being thrown at the employees

Yes, I would recommend this company to a friend

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Bangalore (India)

Former Employee – worked at Iron Mountain Inc full-time for less than a year

ProsBeing a product company
Good HR Policies

ConsManagers can be a lot better
Poor Work life balance

Advice to Senior ManagementYou may have to be more open for suggestions

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Iron Mountain Inc full-time for more than 8 years

ProsGreat Product and service to offer the customer and a consultative approach to selling
Great Benefits
Ability to work independently

ConsToo Many changes not really sure of the direction they want to take. Not really interested in servicing the small to medium size business
Went to servicing customers via the phone.

Advice to Senior ManagementToo many Directors and not enough people interacting with the customer. Too much outsourcing of business support groups

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Former Employee – worked at Iron Mountain Inc full-time for more than a year

ProsInvestors will be happy when the company reaches REIT. If you like to watch "Game of Thrones," you can play a real life version working here.

ConsJust about everything else. The company prides itself on promotions, but they are just title elevations. Brown nosing is encouraged. When people leave, no one gets promoted to the actual vacant role, except for the sycophants, and even then it is only if the director or VP does not have a friend they want to give the job to. Interviews are a dog and pony show; management knows whom they want to hire, despite how under qualified or incompetent they are. People are asked to leave when they voice disagreements. Lost of intradepartment feuding when a senior person leaves as each director strives to make their team look good and everyone else look bad. You can tell who is losing because he or she will jump ship and let his or her underlings be reassigned to the conquering manager.

Advice to Senior ManagementGet your act together! You cannot leave departments leaderless for months to years and not expect this sort of mentality. Be more vigilant about the cronyism. There is a lot of it.

No, I would not recommend this company to a friend

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Current Employee – been working at Iron Mountain Inc full-time for more than 10 years

Pros12 years strong , lots of vacation time, managers trust me to work independently and make decisions when I need too

ConsHi tech ,, I.E. paperless hurting the business

Advice to Senior ManagementLess HIGH management needed , , more sales , less big time Suits

Yes, I would recommend this company to a friend

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Boston, MA (US)

Current Employee – been working at Iron Mountain Inc as a contractor for less than a year

Prosengaging folks possibly lots of ops for the right person, seemed like some folks been there forever, I think some groups really understand the work while the ability to deliver it is different for each department.

Consglobal disorganization- head quarters wants a holistic view of their company but cannot put every group across the many countries on the same systems with uniform data and support.

Advice to Senior ManagementBe more engaging and aware of what motivates your employees.

Yes, I would recommend this company to a friend

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Boston, MA (US)

Current Employee – been working at Iron Mountain Inc full-time for more than 3 years

ProsHigh level of access to upper management

ConsTuition reimbursment and maternity leave bare minimum of benefit level.

Yes, I would recommend this company to a friend

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