Glassdoor is your free inside look at Iron Mountain Inc reviews and ratings - including employee satisfaction and approval ratings for Iron Mountain Inc CEO Richard Reese. All 197 reviews are posted anonymously by Iron Mountain Inc employees.
71% of the CEO
Richard Reese
1 person found this helpful
Former Employee – worked at Iron Mountain Inc full-time for more than 3 years
Pros – High profit margins and a strong market presence. Most employees have been there for a long time and really understand the business. The Iron Mountain name is fairly well respected.
Cons – The company lacks senior management vision to mature the business any further which is why the investors are reorganizing it into a REIT. Their core business (box storage and shred) can not grow much more even with acquisitions.
Advice to Senior Management – The only thing left to do is keep cutting costs to keep the investors happy.
No, I would not recommend this company to a friend
2013-04-04 13:30 PDT
Current Employee – been working at Iron Mountain Inc full-time for less than a year
Pros – Flexi work hours; no Micro Management
Cons – Long Term Vision missing. Processes are not well-defined
Advice to Senior Management – Please define a long term strategy
Yes, I would recommend this company to a friend
2013-04-02 14:32 PDT
Current Employee – been working at Iron Mountain Inc full-time for more than 3 years
Pros – Flexible work environment. Can work remotely.
Cons – Sales and Marketing alignment is very poor. Sales management is very poor.
Advice to Senior Management – Promote sales managers from within. Set goals and expectations earlier in the year (usually finalized towards end of Q1). Stick to a plan for more than 1 year.
No, I would not recommend this company to a friend
2013-04-01 06:37 PDT
Current Employee – been working at Iron Mountain Inc full-time for more than 3 years
Pros – good people to work with
excellent benefits
Cons – constantly reorganizing
steep learning curve trying to keep up with the new tools, applications and procedures
Advice to Senior Management – reduce the amount of change being thrown at the employees
Yes, I would recommend this company to a friend
2013-03-15 06:27 PDT
Former Employee – worked at Iron Mountain Inc full-time for less than a year
Pros – Being a product company
Good HR Policies
Cons – Managers can be a lot better
Poor Work life balance
Advice to Senior Management – You may have to be more open for suggestions
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-10 19:12 PDT
1 person found this helpful
Current Employee – been working at Iron Mountain Inc full-time for more than 8 years
Pros – Great Product and service to offer the customer and a consultative approach to selling
Great Benefits
Ability to work independently
Cons – Too Many changes not really sure of the direction they want to take. Not really interested in servicing the small to medium size business
Went to servicing customers via the phone.
Advice to Senior Management – Too many Directors and not enough people interacting with the customer. Too much outsourcing of business support groups
2013-03-01 11:01 PST
1 person found this helpful
Former Employee – worked at Iron Mountain Inc full-time for more than a year
Pros – Investors will be happy when the company reaches REIT. If you like to watch "Game of Thrones," you can play a real life version working here.
Cons – Just about everything else. The company prides itself on promotions, but they are just title elevations. Brown nosing is encouraged. When people leave, no one gets promoted to the actual vacant role, except for the sycophants, and even then it is only if the director or VP does not have a friend they want to give the job to. Interviews are a dog and pony show; management knows whom they want to hire, despite how under qualified or incompetent they are. People are asked to leave when they voice disagreements. Lost of intradepartment feuding when a senior person leaves as each director strives to make their team look good and everyone else look bad. You can tell who is losing because he or she will jump ship and let his or her underlings be reassigned to the conquering manager.
Advice to Senior Management – Get your act together! You cannot leave departments leaderless for months to years and not expect this sort of mentality. Be more vigilant about the cronyism. There is a lot of it.
No, I would not recommend this company to a friend
2013-03-03 05:12 PST
1 person found this helpful
Current Employee – been working at Iron Mountain Inc full-time for more than 10 years
Pros – 12 years strong , lots of vacation time, managers trust me to work independently and make decisions when I need too
Cons – Hi tech ,, I.E. paperless hurting the business
Advice to Senior Management – Less HIGH management needed , , more sales , less big time Suits
Yes, I would recommend this company to a friend
2013-02-18 06:54 PST
Current Employee – been working at Iron Mountain Inc as a contractor for less than a year
Pros – engaging folks possibly lots of ops for the right person, seemed like some folks been there forever, I think some groups really understand the work while the ability to deliver it is different for each department.
Cons – global disorganization- head quarters wants a holistic view of their company but cannot put every group across the many countries on the same systems with uniform data and support.
Advice to Senior Management – Be more engaging and aware of what motivates your employees.
Yes, I would recommend this company to a friend
2013-02-13 20:20 PST
1 person found this helpful
Current Employee – been working at Iron Mountain Inc full-time for more than 3 years
Pros – High level of access to upper management
Cons – Tuition reimbursment and maternity leave bare minimum of benefit level.
Yes, I would recommend this company to a friend
2013-02-05 12:07 PST
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