Ipsos

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Ipsos Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.0 274 reviews

67% Approve of the CEO

Ipsos Chairman and CEO Didier Truchot

Didier Truchot

(86 ratings)

52% of employees recommend this company to a friend

Review Highlights

Pros
  • emerging as one of the most comprehensive market research entities on a global scale(in 24 reviews)

  • Flexibility with work schedules, great people on the team(in 15 reviews)


Cons
  • Management acts like they own you - there is no work-life balance other than lip service paid to the concept(in 22 reviews)

  • Some extremely dull work, long hours for which you are not recognised, poor pay(in 21 reviews)

274 Employee Reviews
Relevance Date Rating
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    Great long-term career opportunity starting at entry-level

    Manager (Current Employee) Vancouver, BC

    ProsI started here at a very entry level and have been here for over 7 years now. I am now at an intermediate manager level and have been extremely satisfied with the vast portfolio of experience I have gained, in comparison to my colleagues that I graduated school with.

    ConsIt is very fast-paced and things change almost on a minute to minute basis. It is not uncommon to work late and longer hours; however, they have programs to help with work/life balance such as summer hours, where we get to take every other Friday afternoon off, provide laptops to work from home, etc.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great student job

    Interviewer (Former Employee) Montreal, QC

    Proshours flexible if you're a student
    evening shifts
    you get to meet a lot of people from different backgrounds
    Some nice staff members

    Consvery minimal management connections
    Was very hard to even believe that they were humans
    I had left a message on their voicemail because I couldnt make it to work for next 3 days, and actually told them that I will explain once I arrive because it was a personal family issue
    once I return to work and end up telling this to my supervisor (temporary one replacing my original who was on mat leave - but I hear hes still working there) he ended up saying "how do I know it's true? "
    how can you question a death in the family this way? I quit the next week. Couldn't stand being somewhere where I couldnt even get a proper apology after talking to my manager regarding this - my manager was good, but the person who came in from the Winnipeg office...not at all pleased about that particular experience.

    Advice to Senior ManagementKeep a close eye on your call center's supervisors,
    Invest in some training regarding on how they should handle sensitive issues. (ie, death in family)

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Ipsos greatly benefits by the great staff with which to work

    Research Manager (Current Employee) Toronto, ON

    ProsThe staff are great, and fellow employees roughly at the same level are uniformly pleasant and supportive to work with. The culture is inviting and the work is generally challenging.

    ConsThere is little management direction--or proper direction when taking on a new role. There isn't the best understanding of trying to obtain a good work-life balance among junior staff, which results in burn-outs and demotivated employees.

    Advice to Senior ManagementFight for your employees so that you balance their workload with their personal life.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

    1 person found this helpful  

    Worked there for 8 months full-time, almost three years in total

    Anonymous Employee (Current Employee) Toronto, ON

    Prosgreat people to work with

    Conssub-par training
    expectations above your pay grade
    little career advancement
    poor management

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Motivated people, but no room for advancement. Extremely long work hours

    Associate (Current Employee) Toronto, ON

    ProsIpsos ASI is filled with motivated highly educated people willing to work long hours to get the job done. Good work environment created by the lower level management. Free coffee, and lunch is provided on occassion.
    Very interesting products and analysis

    ConsHigh turnover.
    The company is majorly understaffed causing some teams to work 55+ hours weeks on a regular basis. VPs and account managers do not recognize the long hours associates work and have come to expect it
    Senior management is not aware of processes, and how long work takes. Software is outdated and extremely slow, yet there is no avenue towards change.
    No room for advancement on most teams.

    Advice to Senior ManagementReward employees for extremely long work hours. No motivation/credit for work done.
    VPs have few clues to what is actually done.
    Career advancement must be changed.

    No, I would not recommend this company to a friend

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    Good place to learn, start research career.

    Vice President (Current Employee) Toronto, ON

    Proslearning opportunities, rub elbows with smart people, move to other offices worldwide.

    ConsLike most research agencies, long hours, as responsibilities increase so does emphasis on sales. Like most large agencies, emphasis on pushing standard products , approaches.

    Yes, I would recommend this company to a friend

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    Unorganized and disconnected

    Anonymous Employee (Current Employee)

    ProsReally sold me on the experience of the position

    ConsMet with three different people about the position, had no offer for over two weeks. Was finally offered a position at a very low wage.

    Advice to Senior ManagementTalk to HR, or hire more.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good for entry level positions, bad for long time career growth

    Panel Analyst (Former Employee) Toronto, ON

    ProsNice people, good location, good coffee machine

    ConsBad pay, poor upper management, little career growth, no overtime compensation, unethical practices

    Advice to Senior ManagementGet a clue...Management is disconnected with what's going on within the company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    No decent pay

    Interviewer (Current Employee)

    ProsWork from home no wardrobe expense.

    ConsThe pay is terrible. They think that just because you work from home they don't have to pay regular cost of living increases and think that they can cut your shifts and that you don't have expenses related to the place you live in, which is incidentally, the place they are using to make money. They don't compensate you for use of your utilities or printer ink and they expect you to print out lists etc. and they don't give proper bonus' for performance but they give pay reductions for less than perfect scores after 500 hours of hard work. There's incentives but they are like the lottery. They only do draws of every body working if the whole team scores a certain flow rate or number of competes and then it's piddly amounts of 5 dollars or 30 dollars and only if you're lucky enough to win the draw. And so one person out of a team of twenty or more actually gets rewarded for everyone's hard work.

    Advice to Senior ManagementGet a proper pay structure, I am quitting to pursue a better paying job where there is actual appreciation for hard work and results.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Interesting insight into upcoming product and campaign launches. Decent casual work.

    Interviewer (Former Employee) Toronto, ON

    ProsYou get to have an inside look into upcoming campaigns and products that big companies are looking to road test. As long as the focus group is going well, managers leave the rest of the admin staff alone without much interference or micro-managing. Sometimes snacks and dinner are provided.

    ConsThere are no opportunities to move up when you're in the casual labour force here. I worked with a lot of young, eager, and educated individuals who were hard-working and looking for full-time entry level opportunities (including me). Many of us worked for Ipsos over the course of a year or two. None of the managers or full-time staff really gave any opportunities for us to advance or even discussed it. However, they were happy to offer us even more part-time odd jobs to do, e.g. translation, transcription work, etc. So yeah, your foot isn't in the door.

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