Ipsos Reviews

Updated 26 August, 2014
Updated 26 August, 2014
285 Reviews

3.1
285 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ipsos Chairman and CEO Didier Truchot
Didier Truchot
89 Ratings

Review Highlights

Pros
  • emerging as one of the most comprehensive market research entities on a global scale (in 24 reviews)

  • Flexibility with work schedules, great people on the team (in 15 reviews)


Cons
  • Management acts like they own you - there is no work-life balance other than lip service paid to the concept (in 22 reviews)

  • Some extremely dull work, long hours for which you are not recognised, poor pay (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great long-term career opportunity starting at entry-level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Vancouver, BC
    Current Employee - Manager in Vancouver, BC

    I have been working at Ipsos full-time for more than 8 years

    Pros

    I started here at a very entry level and have been here for over 7 years now. I am now at an intermediate manager level and have been extremely satisfied with the vast portfolio of experience I have gained, in comparison to my colleagues that I graduated school with.

    Cons

    It is very fast-paced and things change almost on a minute to minute basis. It is not uncommon to work late and longer hours; however, they have programs to help with work/life balance such as summer hours, where we get to take every other Friday afternoon off, provide laptops to work from home, etc.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great student job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Interviewer  in  Montreal, QC
    Former Employee - Interviewer in Montreal, QC

    I worked at Ipsos part-time for more than 3 years

    Pros

    hours flexible if you're a student
    evening shifts
    you get to meet a lot of people from different backgrounds
    Some nice staff members

    Cons

    very minimal management connections
    Was very hard to even believe that they were humans
    I had left a message on their voicemail because I couldnt make it to work for next 3 days, and actually told them that I will explain once I arrive because it was a personal family issue
    once I return to work and end up telling this to my supervisor (temporary one replacing my original who was on mat leave - but I hear hes still working there) he ended up saying "how do I know it's true? "
    how can you question a death in the family this way? I quit the next week. Couldn't stand being somewhere where I couldnt even get a proper apology after talking to my manager regarding this - my manager was good, but the person who came in from the Winnipeg office...not at all pleased about that particular experience.

    Advice to ManagementAdvice

    Keep a close eye on your call center's supervisors,
    Invest in some training regarding on how they should handle sensitive issues. (ie, death in family)

    Doesn't Recommend
  3. 1 person found this helpful  

    Ipsos greatly benefits by the great staff with which to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Manager  in  Toronto, ON
    Current Employee - Research Manager in Toronto, ON

    I have been working at Ipsos full-time for more than a year

    Pros

    The staff are great, and fellow employees roughly at the same level are uniformly pleasant and supportive to work with. The culture is inviting and the work is generally challenging.

    Cons

    There is little management direction--or proper direction when taking on a new role. There isn't the best understanding of trying to obtain a good work-life balance among junior staff, which results in burn-outs and demotivated employees.

    Advice to ManagementAdvice

    Fight for your employees so that you balance their workload with their personal life.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Worked there for 8 months full-time, almost three years in total

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at Ipsos full-time

    Pros

    great people to work with

    Cons

    sub-par training
    expectations above your pay grade
    little career advancement
    poor management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Motivated people, but no room for advancement. Extremely long work hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Toronto, ON
    Current Employee - Associate in Toronto, ON

    I have been working at Ipsos full-time for more than a year

    Pros

    Ipsos ASI is filled with motivated highly educated people willing to work long hours to get the job done. Good work environment created by the lower level management. Free coffee, and lunch is provided on occassion.
    Very interesting products and analysis

    Cons

    High turnover.
    The company is majorly understaffed causing some teams to work 55+ hours weeks on a regular basis. VPs and account managers do not recognize the long hours associates work and have come to expect it
    Senior management is not aware of processes, and how long work takes. Software is outdated and extremely slow, yet there is no avenue towards change.
    No room for advancement on most teams.

    Advice to ManagementAdvice

    Reward employees for extremely long work hours. No motivation/credit for work done.
    VPs have few clues to what is actually done.
    Career advancement must be changed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good place to learn, start research career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Toronto, ON
    Current Employee - Vice President in Toronto, ON

    I have been working at Ipsos full-time for more than 5 years

    Pros

    learning opportunities, rub elbows with smart people, move to other offices worldwide.

    Cons

    Like most research agencies, long hours, as responsibilities increase so does emphasis on sales. Like most large agencies, emphasis on pushing standard products , approaches.

    Recommends
    Neutral Outlook
  8.  

    Unorganized and disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ipsos full-time

    Pros

    Really sold me on the experience of the position

    Cons

    Met with three different people about the position, had no offer for over two weeks. Was finally offered a position at a very low wage.

    Advice to ManagementAdvice

    Talk to HR, or hire more.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good for entry level positions, bad for long time career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Panel Analyst  in  Toronto, ON
    Former Employee - Panel Analyst in Toronto, ON

    I worked at Ipsos full-time for more than 3 years

    Pros

    Nice people, good location, good coffee machine

    Cons

    Bad pay, poor upper management, little career growth, no overtime compensation, unethical practices

    Advice to ManagementAdvice

    Get a clue...Management is disconnected with what's going on within the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    No decent pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interviewer
    Current Employee - Interviewer

    I have been working at Ipsos part-time for more than a year

    Pros

    Work from home no wardrobe expense.

    Cons

    The pay is terrible. They think that just because you work from home they don't have to pay regular cost of living increases and think that they can cut your shifts and that you don't have expenses related to the place you live in, which is incidentally, the place they are using to make money. They don't compensate you for use of your utilities or printer ink and they expect you to print out lists etc. and they don't give proper bonus' for performance but they give pay reductions for less than perfect scores after 500 hours of hard work. There's incentives but they are like the lottery. They only do draws of every body working if the whole team scores a certain flow rate or number of competes and then it's piddly amounts of 5 dollars or 30 dollars and only if you're lucky enough to win the draw. And so one person out of a team of twenty or more actually gets rewarded for everyone's hard work.

    Advice to ManagementAdvice

    Get a proper pay structure, I am quitting to pursue a better paying job where there is actual appreciation for hard work and results.

    Doesn't Recommend
  11.  

    Ipsos bucks are laughable and the workload is very light more often then not

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research  in  Winnipeg, MB
    Current Employee - Research in Winnipeg, MB

    I have been working at Ipsos part-time for less than a year

    Pros

    subway in building/Nice TLs/Power has went out a few times there so you sit around and do nothing.

    Cons

    -They continuously hire new employees even when the workload is dwindling. So they end up cutting peoples shifts down to nothing.
         - I get a 25 cent raise all of a sudden my shifts are shortened and cancelled.
         - HR department IMO is completely useless their incompetence almost makes you feel incompetent. You try to explain something to them and they try to pin the blame on you even though you explain your issue thoroughly. I sensed a bit of hostility coming from them.
         - Some tls power trip and tell you to speed up the call rate, which is about the worst motivation in existence.(that was enough to make me angry because it is like implying that person isn't working hard enough.)
         - No real incentives the ipsos buck program is a load of crap you are lucky to be able to buy a water bottle in a years time which only lasts you a month if lucky because it is so cheap. They are allotted something like 2 dollars a shift to give out. Doesn't even pay for the bus fare into work because you are lucky to even get 1.
         -When someone told me it was a horrible place to work i figured they were exaggerating a bit but it turns out they were being pretty honest.
         - Last resort job if you have better options i suggest you take them. basically you are just a number, they couldn't care less that you have bills to pay they will go right ahead and slash your hours to nothing any way.
         - Need to find a job before you quit

    Advice to ManagementAdvice

    get your head out of your arse focus on hiring in the busy periods and stop when the work is dwindling.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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