Intuit Reviews

Updated 24 October, 2014
Updated 24 October, 2014
1,596 Reviews
3.9
1,596 Reviews
Rating Trends

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Intuit President & CEO Brad Smith
Brad Smith
743 Ratings

Review Highlights

Pros
  • Work life balance is excellent and there are a lot of opportunities to move within the company (in 319 reviews)

  • Great benefits and opportunities for lateral moves within the company (in 148 reviews)


Cons
  • Steep learning curve makes work-life balance hard to find when you're new (in 48 reviews)

  • Middle management does not have a clue on overall long-term direction of support departments (in 44 reviews)

More Highlights

Employee Reviews

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  1.  

    Amazing People-First Company -- People = Employees and Customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Development in Edmonton, AB
    Current Employee - Product Development in Edmonton, AB

    I have been working at Intuit full-time (more than 5 years)

    Pros

    I've worked for several companies but none that have come close to living their values and putting employees and customers first the way Intuit does. Lots of challenging work and great opportunities to learn and grow. Clear vision of what the organization is working to achieve. The best teams I've ever worked with.

    Cons

    The work is interesting and challenging but at times can be difficult to maintain work-life balance.

    Advice to ManagementAdvice

    Continue to keep the organization focused on the vision.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great people great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Edmonton, AB
    Current Employee - Manager in Edmonton, AB

    I have been working at Intuit full-time (more than 8 years)

    Pros

    The people, great benefits. Work life balance is supported by management. Transparency of vision and strategy. Opportunities to volunteer and give back to your community. Good opportunities for advancement.

    Cons

    Change can be too much too fast at times. There have been a fair number of re-orgs in the last few years. As we grow we often have growing pains of broken or undefined processes.

    Advice to ManagementAdvice

    We are a tech company, let's truly be a tech company and utilize technology to our advantage and be great.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Company's PR machine is good, under the covers in a different story

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Mississauga, ON
    Former Employee - Marketing Manager in Mississauga, ON

    I worked at Intuit full-time (more than an year)

    Pros

    Beer fridge, quarterly socials, fun offsites, salaries are industry leading

    Cons

    Don't stand behind the hard d workers, those committed to the company. 'Limited, chosen few' only

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    The people make it a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Edmonton, AB
    Current Employee - Anonymous Employee in Edmonton, AB

    I have been working at Intuit full-time (more than 10 years)

    Pros

    Great people, good benefits, I have great flexibility in work in that I can work from home when I choose - this is huge since the Edmonton office move.

    Cons

    Lack of upward growth, a lot of lip service given to work life balance but it doesn't exist for many, productivity greatly reduced as a result of too many meetings, lack of project management.

    When traveling managers ask low level employees to fly cheaper and stay further away from the office in cheaper hotels to save money, it's difficult to say no without without sounding greedy, why don't we deserve the same comfort and convenience as the CEO and upper management.

    Management ignored employee feedback by moving office to downtown and forcing employees to pay ridiculous parking rates. When management talk about the business it's about creating a great work environment where employees can do the best work of their lives because happy engaged employees will create a better products that customers love to buy and use which will result in better profits making the shareholders happy. The move to an office that significantly increased travel time also means more people working from home more frequently which affects culture in a negative way. In order to work the same number of hours I spend more time away from my family traveling to/from work. The business didn't do right by their employees in this move and, as such employees see the move as stepping stone to closing the Edmonton location further evidence of this can be seen by laying off entire departments to hire in the Mississauga office or by posting new jobs in Mississauga.

    Advice to ManagementAdvice

    Promote from within - some teams do not see any promotions, encourage rotations in other departments through actions instead of words. Reduce the re-orgs and mass lay-offs, stop forcing people to move to keep their job.

    Educate managers on travel policy and advise them not to expect or ask employees to deviate from the policy to save money unless the CEO and upper management are doing the same. Being able to travel from time to time can be seen as a great perk but when I'm asked to save money one week and the next week see the CEO flying on a private jet it becomes a big detractor and makes management appear to be hypocrites.

    Bring back PMO!

    Neutral Outlook
    Approves of CEO
  6.  

    Tax Specialist Canada Remote

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Tax Specialist in Edmonton, AB
    Former Employee - Seasonal Tax Specialist in Edmonton, AB

    I worked at Intuit as a contractor (less than an year)

    Pros

    Mostly nice clients. Co-workers very friendly.

    Cons

    It seems impossible to have permanent employment and under paid.

    Doesn't Recommend
    Negative Outlook
  7.  

    Software Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Intuit full-time

    Pros

    Employees (even student coops) are given the opportunity to excel and take on responsibilities. Your position at the company seems to reflect the position you've chosen for yourself. No Peter Principle here.

    Also, there's a good gym right in the office. Big cafeterias, a nice lounge, some rooms to sleep.

    Cons

    Tax software is soul-crushingly uninteresting. A great deal of legacy software is being supported, which can be tiresome, though admittedly there has been some work to port old code to more modern frameworks.

    Oh, and the food you'll find on site will send you to an early grave.

    Recommends
    Approves of CEO
  8.  

    Fast-paced software developer that's trying real hard in a tough market....enjoyed my time there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leadership in Edmonton, AB
    Current Employee - Leadership in Edmonton, AB

    I have been working at Intuit full-time (more than 5 years)

    Pros

    Great people, good pay, interesting work, and a company that has a recognizable brand and a reasonable share of the market

    Cons

    In Canada the footprint continues to shrink as more and more of the company's workforce is "globalized" "Globalized" also means meetings at all times of the day and night, due to all the various time-zones.

    Advice to ManagementAdvice

    Balancing what the customer wants, the shareholder wants, and the employees want will always be tough sledding. Of the two I'd recommend the customer and the employee. :-)

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Loved my time here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Toronto, ON
    Former Employee - Inside Sales Representative in Toronto, ON

    I worked at Intuit full-time (more than 5 years)

    Pros

    Fantastic culture, and action to back up the stated core beliefs. Great people. An amazing group of products and people who really care about the customer. Flexible working environment.

    Cons

    Upper management was somewhat disconnected from the customer, let the size of the organization impede the speed at which a software company needs to move.

    Advice to ManagementAdvice

    Watch for your stars, every once in a while, I would see amazing staff be marginalized due to a lower managers weaknesses, stifling them and the business missing out. You need to move faster, speeding up your decision making process and then backing your decisions with resources. Keep focusing on the culture. Through the recession that backed off a bit and never sprung back.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good place to work, but lack of opportunity unless you are willing to move

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Edmonton, AB
    Current Employee - Senior Manager in Edmonton, AB

    I have been working at Intuit full-time (more than 5 years)

    Pros

    Great benefits, company gives back to community and has many events for the employees to socialize.

    Cons

    Big company with lot's of offices in different locations, working with distributed teams and maintaining a working knowledge of who is responsible for what can be challenging.
    Workload can get very heavy.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Wow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supportability Specialist in Edmonton, AB
    Current Employee - Supportability Specialist in Edmonton, AB

    I have been working at Intuit full-time (more than 8 years)

    Pros

    It's the people that make this a great place to work

    Open door policy to speak to any sr leader at any time

    Cons

    Budget restraints in Q4 restrict some events that would be beneficial to staff morale

    Some sites have to pay for parking

    Recommends
    Positive Outlook
    Approves of CEO

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