Intertek Testing Services NA

  www.intertek.com
  www.intertek.com

Intertek Testing Services NA Reviews

Updated 19 November, 2014
Updated 19 November, 2014
52 Reviews
2.7
52 Reviews
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Wolfhart Hauser
12 Ratings

Employee Reviews

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  1.  

    Not a bad place overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Intertek Testing Services NA full-time (more than 5 years)

    Pros

    Large, growing, stable, global company

    Cons

    They promote a lot of people from within the company if they are ambitious and willing to work tons of hours. Just because someone is good at sales, does not mean that they are a good leader. Many of the mid level management do not know how to support their people. Base salary is quite a bit lower than the competition

    Advice to ManagementAdvice

    Try to be more competitive with the pay structure

    Neutral Outlook
    Approves of CEO
  2.  

    Trust Your Professionals with Office Supplies

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intertek Testing Services NA

    Pros

    Very much a technology and computer driven office atmosphere. The computer programs are from at least the 2005 era. The office has very few paper files and everything is stored digitally.

    Cons

    Modern-day technology. If you need to get a new battery for your mouse, you just need to save the old one, take it in person to the front desk during normal business hours, they go to a locked drawer, take the old one and then give you a new one. If that takes too much of your time, just stay late to make up for what you spent.

    Paperless office. If you want to get a pad of paper, you have to go in person the front desk and they will get from a locked cabinet. Cuts down on filing space.

    And that's if you a re a professional in the office.

  3.  

    Extremely Disappointing Employment...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee in Cortland, NY (US)
    Current Employee - Anonymous Employee in Cortland, NY (US)

    I have been working at Intertek Testing Services NA full-time (more than 5 years)

    Pros

    Good benefits, flexible schedule, close to home

    Cons

    Work hard to do a good job & watch all sorts of people screwing off all day. People who do little to nothing seem to get promoted quickly. It doesn't matter that you do a great job, you will never get paid what you deserve unless you are one of the in group, who seem to be basically worthless as far as doing any kind of job. If you are good at what you do you get stuck in the position you're in because they won't let you move. They will hire a new worker with zero knowledge or experience with Intertek before promoting an employee who has been working with the company for years... Unfair practices. and of course they will blow smoke up your backside trying to convince you that the person was the best pick for the job, never mind that the person is a "friend" of the hiring dept manager.

    Advice to ManagementAdvice

    Start recognizing who the hard working people are and rewarding them with the salary they deserve. Start weeding out the waste. This company could be so much more than it is if it only had decent management. Even good managers have no power to make any significant changes. Stop putting people over departments they know nothing about nor do they care!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Intertek Testing Services NA full-time (more than 3 years)

    Pros

    -Good work life balance
    -Global company
    -Knowledgable colleagues

    Cons

    -Poor compensation
    -Political environment for sr. management
    -Difficult to move up in the company
    -Disconnect between sr. leadership and its associates

    Advice to ManagementAdvice

    Need to nurture younger employees, limit politics, better salary

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Poor communicator and very complex political play.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek Testing Services NA full-time (more than an year)

    Pros

    Good place to learn and build your experience in compliance certification. It is a good company to gain exposure to manufacturers which can be used to network to gain your next employment.

    Cons

    For a $3 billion company, it is ridiculous that Intertek does not have a cross function enterprise software. Every department uses different home brewed software and sometimes each department uses multiple systems and manual excel sheets when clearly a more automated software are available at a very reasonable cost.

    If you have to work for Intertek, make sure you network with the right people. Learn how the politics work and side with them. If not, you will constantly need to justify your work.

    Advice to ManagementAdvice

    Hire better people that are suited for the job. A lot of your supervisors are very poor at managing others.
    The common theme of the complains are office politics and lack of communications. Do better in those 2 fields.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Exciting, fast paced job in which hard work and dedication pay off!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intertek Testing Services NA full-time (more than 5 years)

    Pros

    It is never boring working at Intertek; every day you are evaluating and testing new and innovative products. Setting your own schedule to complete the projects you have been assigned allows motivated, hardworking engineers to shine. Consistent performance is noticed by management and rewarded in a variety of ways (Star Awards, Merit Increases, and promotions). Starting with 20 days of PTO is also a major plus. The benefits are also on par with other global companies. A positive spin on the Cons listed below is that there is room for personal growth for outstanding performers.

    Cons

    Intertek is a global company and there are many layers of management, even at the local level. As a for-profit company hitting revenue goals is a must, and engineers are expected complete projects within the allotted time. This can be stressful for unorganized or slow paced engineers.

    Advice to ManagementAdvice

    Keep hiring hardworking, dedicated engineers and rewarding/promoting those deserving of it.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician III in Cortland, NY (US)
    Current Employee - Technician III in Cortland, NY (US)

    I have been working at Intertek Testing Services NA full-time (more than an year)

    Pros

    Great Benefits, Room For Growth, Multiple Shifts, Stable home life. Culture among-st the techs is great.

    Cons

    Training could use some improvement - more structure is needed. Get better free coffee.

    Advice to ManagementAdvice

    Work on Refining Training and Making the Yearly reviews a little less murky.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Good working environment and great stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registration in Arlington Heights, IL (US)
    Current Employee - Registration in Arlington Heights, IL (US)

    I have been working at Intertek Testing Services NA full-time (more than an year)

    Pros

    Friendly and helpful coworkers
    Laid back management
    Flexible hours

    Cons

    Some employees take advantage of the laid back management by acting busy.
    Need better communication between teams.

    Advice to ManagementAdvice

    Need to keep track of work records and find the least productive employees. It is important to hold them accountable for their slacking and office politics and remove them.
    Hire more hard-working and dependable employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great learning experience and had a great team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intertek Testing Services NA full-time (more than 3 years)

    Pros

    Operation had significant autonomy to develop culture and execute on exceptional customer service

    Cons

    Very poor N.A. leadership and low compensation for most positions.

    Advice to ManagementAdvice

    - Establish a solid strategic plan and drive that through each of the operations
    - Truly value your employees
    - Stop political agendas

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Poor company to work for. Manager picking apart there top performing employees just so they don't have to give raises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician I in Cortland, NY (US)
    Current Employee - Technician I in Cortland, NY (US)

    I have been working at Intertek Testing Services NA full-time (more than 3 years)

    Pros

    Working hours can be made flexible. Benefits are also quite good.

    Cons

    Way to many chiefs and not enough Indians. We have 7 layers of management in my department alone that do absolutely noting while the engineers and technicians work themselves to death.

    Advice to ManagementAdvice

    Take better care of the people that are making you wealthy. More appreciation, less finding fault to avoid raises.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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