Intertek Testing Services NA

www.intertek.com
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Intertek Testing Services NA Reviews

Updated 19 April, 2015
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2.5
61 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Wolfhart Hauser
15 Ratings

Pros
  • Good work environment and work pace (in 4 reviews)

  • 20 days PTO when you start, laid back work environment, and some good people to work with (in 4 reviews)

Cons
  • Excessive hours, poor management, work-life balance is non-existent (in 3 reviews)

  • As long as you went to high school with managers you do not need to have knowledge or skills (in 2 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Quality Assurance tester

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Tester in Pleasanton, CA (US)
    Former Employee - Quality Assurance Tester in Pleasanton, CA (US)

    I worked at Intertek Testing Services NA full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    convenient to get to, Best hours to work and great coworkers.

    Cons

    pay rate low, Passed over for per several times

    Advice to Management

    more culture in the job.

  2. Most Dysfunctional Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek Testing Services NA full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Intertek has many labs across the US, so the big company feel like a small company. Each lab has a different environment. Benefits are pretty good with low out of pocket cost.

    Cons

    US Management is running the company into the Ground. There is limited if no communication from the top down. It's has 2 levels. Top Management who are highly compensated and do what they want and then the employees and 1st level manager who do all the work, get all the blame and receive sub level salary. Sr. Management loves to use scapegoats when things go wrong. There is no leadership driving the company forward. A Middle Manager described the company as a Large bus driving fast down a hill on 2 wheels with no Driver. Good Luck.

    Advice to Management

    Listen to your employees and treat them with respect. Communicate honestly and regularly to everyone. Remove the executive gangs who miss treat the staff and completely ignore their needs. Read a book, go back to school and learn how to run a company before it too late. Promote people based on performance not the winner of the personality contest.

  3. Safety Test Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering Technician in Arlington Heights, Cook, IL (US)
    Former Employee - Engineering Technician in Arlington Heights, Cook, IL (US)

    I worked at Intertek Testing Services NA full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Perfect benefits, good salary, could be flexible schedule, room to learn and grow up professionally, supportive team

    Cons

    Company recently changed managers. New managers cannot run business smoothly, provide laid-offs, try to reach quantity, not quality, people cannot stay in company for years: they start to look for a new job in 3-4 years, otherwise company laid-off the most paid and experienced employees.

    Advice to Management

    Support loyal, experienced employee.

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  5. Customer Service

    Former Employee - Tester in Menlo Park, CA (US)
    Former Employee - Tester in Menlo Park, CA (US)

    I worked at Intertek Testing Services NA

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Quick turn-around, understands needs, quality work

    Cons

    Overall work is great and there is no cons at this time

    Advice to Management

    Expand to F47 testing

  6. Management by Peter Principal - No Leadership anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Team Leader in Cortland, OH (US)
    Current Employee - Engineering Team Leader in Cortland, OH (US)

    I have been working at Intertek Testing Services NA

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people
    Diverse projects
    Travel
    Benefits
    Lots of drama

    Cons

    Zero Mentoring
    Zero Leadership
    0-2% increases
    Executive Level Greed
    Foreign Ownership

    Advice to Management

    Leadership since the departure of great ones that built and developed employees and the business has been replaced by zombies fighting for revenue. Why did Joe Welch, Don Nicholson, Bob O'Gornan and Todd Straka leave? On Linkedin these guys continue to lead and change the world. Leadership is replaced with engineers with no management skills. Failing long term. Get a union!

  7. Intertek at a glance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in Fairfield, NJ (US)
    Former Employee - District Sales Manager in Fairfield, NJ (US)

    I worked at Intertek Testing Services NA

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Interesting business ,always changing ,client meetings are always different

    Cons

    Spent a year plus building a sales team with knowledge that my compensation plan was unrealistic . I believed finally that 2015 those numbers would be reached . They let me go before that could be realized ,someone else will reap the benefit of my hard work .

    Advice to Management

    None ,they would not consider it anyway

  8. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek Testing Services NA full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Land of opportunity, if you have the drive a lot of growth potential
    - Wide range of positions and roles
    - Successful public company
    - Little management oversight, free to make decisions

    Cons

    - Poor training
    - Limited management interaction with direct reports
    - Revenue drives the company at all cost
    - Be ware of the Intertek location, very wide and inconsistent between locations
    - High turn over rate
    - Does not value employees

    Advice to Management

    Intertek could be a great company. Intertek spends a tremendous amount of time on its image and understanding the market. Unfortunately Intertek falls short in providing the tools necessary to it employees to meet the clients expectations. With more guidance from upper level management Intertek could truly affect change.

  9. Beware of Intertek's culture before you commit to employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager
    Former Employee - Marketing Manager

    I worked at Intertek Testing Services NA

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    For some this may be an opportunity for a lifetime if you play the politics game and fit in with its senior management, much of whom have grown up in the company and know no other.

    Cons

    Intertek is a large company that has not invested in systems - financial and otherwise, that are found in most large cooperations. Many of its senior managers have not been employed outside of Intertek and therefore lack an understanding of how to manage a large cooperation. It does not value its employees and has a high turnover as a result. There is minimal investment in employees and no formal on-boarding program. It does not welcome new ideas and individuals who challenge the status quo.

    Advice to Management

    Hopefully, the new CEO will recognize these issues and shake up "the old boys club" and infuse a breath of fresh air into Intertek;s historical culture that has discourage innovation.

  10. Intertek Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Kentwood, MI (US)
    Current Employee - Account Manager in Kentwood, MI (US)

    I have been working at Intertek Testing Services NA full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible, great compensation, training. Work with awesome smart people.

    Cons

    High, high pace. Challenging knowledge base to master.

    Advice to Management

    More training

  11. Not a bad place overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Intertek Testing Services NA full-time (More than 5 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Large, growing, stable, global company

    Cons

    They promote a lot of people from within the company if they are ambitious and willing to work tons of hours. Just because someone is good at sales, does not mean that they are a good leader. Many of the mid level management do not know how to support their people. Base salary is quite a bit lower than the competition

    Advice to Management

    Try to be more competitive with the pay structure

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