Intertek

  www.intertek.com
  www.intertek.com

Intertek Reviews

Updated 16 December, 2014
Updated 16 December, 2014
141 Reviews
2.9
141 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Intertek CEO Wolfhart Hauser
Wolfhart Hauser
57 Ratings

Review Highlights

Pros
  • The company is stable and offers fairly good benefits (in 5 reviews)

  • On paper a good company to work for has good core values provided by the boses at the top of the tree (in 5 reviews)


Cons
  • I was denied a request to work fewer hours to improve my work/life balance (in 5 reviews)

  • You can really expand your network quickly because of the high turnover rate (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Intertek offers a challenging but rewarding career offering global opportunities to make a difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Edmonton, AB
    Current Employee - Anonymous Employee in Edmonton, AB

    I have been working at Intertek full-time (more than 10 years)

    Pros

    Intertek has an amazing group of people truly focused on success. I've been with the company (through acquisitions) for close to 20 years and have seen a lot of changes and can happily say that I'm proud to work with Intertek and feel that they are proud to have me.

    Cons

    Can be a bit bureaucratic at times (HR, IT, Finance, etc), but as with anything, as long as you fully understand the requirements - if you work within the framework the bureaucracy lessens.

    Advice to ManagementAdvice

    Keep the communications cascading down to the rank and file ... and remember that the people of Intertek are the reason for the success of the company!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Poorly managed company – House of cards….

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Intertek full-time (more than 5 years)

    Pros

    got to travel to many cities

    Cons

    no work/life balance
    Inconsistent income aka…if you had a good year in sales they would penalize you the next year making it next to impossible to earn a consistent living
    My office had almost a 90% turnover ratio within 5 years
    Promotions were based off of popularity, not results

    Advice to ManagementAdvice

    Pay more attention to the customer you just loss than the client you might get…….Tenured employees are leaving by the dozens…Alarms should be going off somewhere!!! Upper level management needs to be let go. You can only bully people for so long before they push back..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC

    I have been working at Intertek

    Pros

    The people are great people

    Cons

    Structure can be a bit of a battle

    Advice to ManagementAdvice

    Engage with clients more before making decisions

    Approves of CEO
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  5.  

    Engineer - Good Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Oakdale, MN (US)
    Current Employee - Engineer in Oakdale, MN (US)

    I have been working at Intertek full-time (less than an year)

    Pros

    Job is fairly flexible schedule wise (coming and going for the day). The pay is good, even for someone new to the industry/entry level. Also, 4 weeks of paid vacation a year when you start! It has been a good learning experience. Co-workers are great and always helpful with questions.

    Cons

    There is a general lack of training in this location. It is more of a 'through you in and see if you swim' philosophy. There is a decent amount of turnover. Complications regularly arise from inexperienced sales account managers misquoting projects, and having new/inexperienced engineers working on projects beyond their ability/knowledge.
    Managers are always very busy, so it is often hard to get needed answers to questions. Plus the expectations of the company with 'promised completion dates' on projects creates fairly frequent stress.

    Advice to ManagementAdvice

    More training is generally needed for engineers, sales account managers, etc. People should not be working on things/projects that they don't understand unless they are getting all the questions figured out from some sort of mentor. This would help projects go much more smoothly, to the advantage of the clients and the Intertek workers.

  6.  

    Descent pay with flexible schedule but very stressful and overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing Coordinator in Houston, TX (US)
    Current Employee - Billing Coordinator in Houston, TX (US)

    I have been working at Intertek full-time (more than an year)

    Pros

    Flexible schedule, occasionally work from home, gained good experience

    Cons

    Stressful, tight deadlines, massive work load, no communication

    Advice to ManagementAdvice

    Try better communication techniques and don't overload employees

    Recommends
    Neutral Outlook
  7.  

    Have a great review for Intertek

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NDT Inspector in Hattiesburg, MS (US)
    Current Employee - NDT Inspector in Hattiesburg, MS (US)

    I have been working at Intertek as a contractor (more than 5 years)

    Pros

    Great people
    Great work place
    Travel
    Pay
    Light work

    Cons

    Away from home
    Not time off
    Long hrs
    No medical insurance
    Traveling

    Advice to ManagementAdvice

    None at this time

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Intertek

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Oak Brook, IL (US)
    Current Employee - Anonymous Employee in Oak Brook, IL (US)

    I have been working at Intertek full-time (less than an year)

    Pros

    The company is stable and offers fairly good benefits. The work load and expectations are reasonable and the employer is accommodating to flexible family needs.

    Cons

    The work environment here is very cool, people keep to themselves and since the company large, the feel is very corporate. On-boarding was rough and after having been in the group for 6+ months, I feel there is not much team spirit.

    Neutral Outlook
    Approves of CEO
  9.  

    Great for a Stepping Stone but don't stay long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer in Plymouth, MI (US)
    Former Employee - Project Engineer in Plymouth, MI (US)

    I worked at Intertek full-time (more than 8 years)

    Pros

    The Medical and Vacation Benefits were good. There was a diverse amount of work to and if you were willing you could learn a lot. Great place to do some professional networking and make some good contacts.

    Cons

    High employee turn over. A complete lack of competent management. The month to month budgets make for a very stressful environment. This company doesn't learn from past mistakes and keeps on making the same ones. Management will steal your ideas and take credit for them. Most managers are lifers who can't work anywhere else because they lack the skills to do so and lack the skills to lead and manage. There is a compete lack of concern for employee safety and environmental protection. Management is so scared to loose their jobs that they only care about meeting the numbers that they need for the month and doing things safely doesn't help with those numbers.
    There is poor opportunity for growth and the management seems to be threatened by those who want to improve themselves. There is a complete lack of leadership and respect. So often your tools or equipment were stolen. Also be prepared to be stabbed in the back as no one takes responsibility for their actions.
    The HR department is a complete mess and has people who don't know how to do their jobs and only seem to come for a visit when they are firing someone. You shouldn't fear your HR department and it seemed like we weren't important enough to help.
    Last but not least as a salary employee you are expected to work insane hours with absolutely no compensation. You get PTO days which include vacation and sick days so there is no help there. Intertek doesn't pay near the industry standards for the positions that they have so be prepared to be overworked and underpaid

    Advice to ManagementAdvice

    Get with it. This company has so much potential but Upper management is so focused on the $$ an not on efficiency or bettering processes. Your lower management shouldn't be so scared to do their jobs that they drag the company down.

    Doesn't Recommend
    Neutral Outlook
  10. 2 people found this helpful  

    I couldn't wait to get out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Engineer in Leatherhead, England (UK)
    Former Employee - Test Engineer in Leatherhead, England (UK)

    I worked at Intertek full-time (more than an year)

    Pros

    If you really don't go and beg for work, you can just sit in a corner doing nothing all day and you will still get paid. Management will ignore any unacceptable behavior as long as you make money for the company.

    Cons

    I spend over 6 months doing "ABSOLUTELY" nothing before I was provided with any sort of training. Management have no clue of what they do. I had to go begging for any sort of work or training. There were days where I literally fell asleep staring at my laptop all day but having nothing to do.
    Management has zero knowledge about engineering procedures and values. "Experienced" (old fashioned) engineers refuse to adopt to new engineering requirements and management never takes any action against this. Use too many short cuts to increase revenue and by-pass standard requirements.

    Advice to ManagementAdvice

    Have a back bone to take necessary action when needed

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Too much upper management and not enough people to perform the testing. Most employees have been there for 15+ years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Technician in Grand Rapids, MI (US)
    Current Employee - Lab Technician in Grand Rapids, MI (US)

    I have been working at Intertek full-time

    Pros

    Starting 4 weeks vacation. Friendly people.

    Cons

    No contact with upper management. Problems get passed off to the next person.

    Advice to ManagementAdvice

    If you show some appreciation and worth towards entry level employees they would be more likely to stay. High turnover rate. Many employees actively seeking other employment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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