Intertek

www.intertek.com

Intertek Reviews

Updated 26 January, 2015
Updated 26 January, 2015
150 Reviews
2.8
150 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Intertek CEO Wolfhart Hauser
Wolfhart Hauser
59 Ratings

Review Highlights

Pros
  • The company is stable and offers fairly good benefits (in 5 reviews)

  • On paper a good company to work for has good core values provided by the boses at the top of the tree (in 5 reviews)


Cons
  • I was denied a request to work fewer hours to improve my work/life balance (in 5 reviews)

  • You can really expand your network quickly because of the high turnover rate (in 5 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Intertek offers a challenging but rewarding career offering global opportunities to make a difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Edmonton, AB
    Current Employee - Anonymous Employee in Edmonton, AB

    I have been working at Intertek full-time (more than 10 years)

    Pros

    Intertek has an amazing group of people truly focused on success. I've been with the company (through acquisitions) for close to 20 years and have seen a lot of changes and can happily say that I'm proud to work with Intertek and feel that they are proud to have me.

    Cons

    Can be a bit bureaucratic at times (HR, IT, Finance, etc), but as with anything, as long as you fully understand the requirements - if you work within the framework the bureaucracy lessens.

    Advice to ManagementAdvice

    Keep the communications cascading down to the rank and file ... and remember that the people of Intertek are the reason for the success of the company!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Poorly managed company – House of cards….

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Intertek full-time (more than 5 years)

    Pros

    got to travel to many cities

    Cons

    no work/life balance
    Inconsistent income aka…if you had a good year in sales they would penalize you the next year making it next to impossible to earn a consistent living
    My office had almost a 90% turnover ratio within 5 years
    Promotions were based off of popularity, not results

    Advice to ManagementAdvice

    Pay more attention to the customer you just loss than the client you might get…….Tenured employees are leaving by the dozens…Alarms should be going off somewhere!!! Upper level management needs to be let go. You can only bully people for so long before they push back..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC

    I have been working at Intertek

    Pros

    The people are great people

    Cons

    Structure can be a bit of a battle

    Advice to ManagementAdvice

    Engage with clients more before making decisions

    Approves of CEO
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  5.  

    Should have better opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intertek

    Pros

    Salary, timing and work culture

    Cons

    Taking adv of a worker working on contract

    Advice to ManagementAdvice

    Better opportunities should be created to retain the contract staff.

  6.  

    Good company, but requires patience and waiting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intertek

    Pros

    -stability with an international company
    -great people to work with
    -solid benefits package
    -respect of work / life balance

    Cons

    -starting pay too low in certain areas
    - internal procedures and requests take too long

    Advice to ManagementAdvice

    - make sure offices have enough internet bandwidth to handle the people.
    - more strict enforcement of video streaming off of network

    Recommends
    Positive Outlook
  7.  

    It's ok, nothing special

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX (US)
    Current Employee - Anonymous Employee in Houston, TX (US)

    I have been working at Intertek full-time (more than a year)

    Pros

    They are flexible about start times and days off.
    Average pay and benefits.
    Many nice co-workers.
    No micro management, at least not in my area.

    Cons

    New hires DO NOT get 4 weeks of PTO, as other posters are reporting, it's the standard 2 weeks vacation, unless you can talk them into more. There are also 10 holidays, but 6 of them are in the last 5-6 weeks of the year.
    Old equipment, computers, desks, chairs, etc...mice and bugs in the office. If your computer dies, you get a hand me down from someone else that has left, the only new computers are given to management or people who've been there for a long time. And if you have computer problems, be prepared to wait hours or days for assistance, as there is no in-house IT person. You must go through IT in India and it could be days before they get back to you to even find out what your issue is.
    No bonuses, these were apparently taken away before I started working here. Now only management gets bonuses. Also, no employee appreciation at all, the Christmas luncheon was a gloomy affair with terrible food, held at a nearby conference center just because the office manager likes it. They handed out 5 gift cards as prizes (2 won by management), then everybody gets to go back to work! The "state of the company" speech by upper management was far from encouraging, actually sounding like we should all be looking for new jobs.
    Some positions have an extreme workload, with lots of hours. I have seen these employees outside crying because they can't handle the stress. High turnover in the project coordinator area, and new hires don't get enough training. This makes customer invoices incorrect many times, they have to be revised, much to the chagrin of clients and employees, as it adds a lot of extra work that shouldn't have to be done.

    Advice to ManagementAdvice

    Show more, a LOT more, appreciation to employees.
    More training, you're losing clients because things aren't done correctly the first time.
    Hire enough people to do the jobs as necessary.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Hostile environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek full-time (more than 3 years)

    Pros

    Good benefits, flexible schedule, stable work. Occasional travel can be interesting, when meeting new people, visiting new places.

    Cons

    As a salary employee you are expected to work insane hours to meet monthly numbers, with no rewards for it and mentality "do or die". A lot of managers are incompetent, only caring about their own selfish carrier, engaging in corporate warfare, stabbing their coworkers and own employees in the back to advance that corporate ladder. On the other hand, the only way to get promoted or advance into management, is to play "the game", simply working hard and having the right talent/skills, education will not get you there.

    Advice to ManagementAdvice

    Promote corporate strategy and values, at the same time giving respect and rewards for those who deserve.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Could be so much more....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Cortland, NY (US)
    Current Employee - Administrative Assistant in Cortland, NY (US)

    I have been working at Intertek full-time (more than 5 years)

    Pros

    Good benefits, Great PTO, flexible schedules

    Cons

    Pay is low, appreciation for hard work is non existent from management. Constantly told how good the company is doing, then increases come out and you get next to nothing. No loyalty due to management's inability to address issues. Zero communication. Many lazy worthless workers. promotion according to who you know not what kind of job you do. The company is extremely top heavy...too many chiefs...many of whom do very little. No appreciation of the little guy doing all the work.

    Advice to ManagementAdvice

    Get rid of the waste. Show appreciation to those working hard in the form of decent increases. Catch up with the standard of living increases. COMMUNICATE with each other.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Engineer - Good Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Oakdale, MN (US)
    Current Employee - Engineer in Oakdale, MN (US)

    I have been working at Intertek full-time (less than a year)

    Pros

    Job is fairly flexible schedule wise (coming and going for the day). The pay is good, even for someone new to the industry/entry level. Also, 4 weeks of paid vacation a year when you start! It has been a good learning experience. Co-workers are great and always helpful with questions.

    Cons

    There is a general lack of training in this location. It is more of a 'through you in and see if you swim' philosophy. There is a decent amount of turnover. Complications regularly arise from inexperienced sales account managers misquoting projects, and having new/inexperienced engineers working on projects beyond their ability/knowledge.
    Managers are always very busy, so it is often hard to get needed answers to questions. Plus the expectations of the company with 'promised completion dates' on projects creates fairly frequent stress.

    Advice to ManagementAdvice

    More training is generally needed for engineers, sales account managers, etc. People should not be working on things/projects that they don't understand unless they are getting all the questions figured out from some sort of mentor. This would help projects go much more smoothly, to the advantage of the clients and the Intertek workers.

  11.  

    Bait and Switch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator in Houston, TX (US)
    Former Employee - Project Coordinator in Houston, TX (US)

    I worked at Intertek

    Pros

    competitive pay and flexible schedule.

    Cons

    Leadership needs to give directions to employees before assessing an employee as a failure.

    Doesn't Recommend
    Neutral Outlook

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