Intertek Reviews

Updated 31 August, 2014
Updated 31 August, 2014
125 Reviews
2.9
125 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Intertek CEO Wolfhart Hauser
Wolfhart Hauser
53 Ratings

Review Highlights

Pros
  • We have the power to move into any industry sector where we see growth opportunities and the people to make sure we are successful (in 5 reviews)

  • Intertek provides good entry-level jobs that help employees build their customer service skills and teamwork tactics (in 4 reviews)


Cons
  • I was denied a request to work fewer hours to improve my work/life balance (in 5 reviews)

  • There is no communication from management, decisions are constantly made without consultation and schemes are often introduced with no notice given (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Intertek offers a challenging but rewarding career offering global opportunities to make a difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Edmonton, AB
    Current Employee - Anonymous Employee in Edmonton, AB

    I have been working at Intertek full-time for more than 10 years

    Pros

    Intertek has an amazing group of people truly focused on success. I've been with the company (through acquisitions) for close to 20 years and have seen a lot of changes and can happily say that I'm proud to work with Intertek and feel that they are proud to have me.

    Cons

    Can be a bit bureaucratic at times (HR, IT, Finance, etc), but as with anything, as long as you fully understand the requirements - if you work within the framework the bureaucracy lessens.

    Advice to ManagementAdvice

    Keep the communications cascading down to the rank and file ... and remember that the people of Intertek are the reason for the success of the company!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Poorly managed company – House of cards….

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Intertek full-time for more than 5 years

    Pros

    got to travel to many cities

    Cons

    no work/life balance
    Inconsistent income aka…if you had a good year in sales they would penalize you the next year making it next to impossible to earn a consistent living
    My office had almost a 90% turnover ratio within 5 years
    Promotions were based off of popularity, not results

    Advice to ManagementAdvice

    Pay more attention to the customer you just loss than the client you might get…….Tenured employees are leaving by the dozens…Alarms should be going off somewhere!!! Upper level management needs to be let go. You can only bully people for so long before they push back..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC

    I have been working at Intertek

    Pros

    The people are great people

    Cons

    Structure can be a bit of a battle

    Advice to ManagementAdvice

    Engage with clients more before making decisions

    Approves of CEO
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  5. 3 people found this helpful  

    It Is the Wild West, Depends on What You Make of It

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek full-time for more than 5 years

    Pros

    Truly global organization, operates with small entrepreneurial units despite its gigantic size, opportunity to meet some great people across the world, depending on your role, of course. I worked here 6 years and thrived, but that was largely due to my personality and initiative. That's the thing that's great, if you take initiative and responsibility, you can accomplish much, but don't expect that there to be any formalized professional development or anything, you can get it, though, based on your initiative. What helped me was that I was doing much of my boss's work as well, so this gave me leverage, but I can see why not everyone would be in that position or even want to do that.

    Cons

    Very high turnover rate, where almost 30% of employees leave the company every year - this is a gigantic number if you take into account the fact that they claim to have 30,000 employees, and they fudge all their numbers a lot. London HQ does not care about this, they even think of it as a great convenience because they don't have to shrink the workforce. There is absolutely no organic growth, and the company grows only through acquisitions. Then I have seen them change the sales targets on the top salespeople, all meant to curtail the payments made to the top sales talent. This is a counter-productive and short-sighted strategy. There is a lot of corporate cheating going on, as the company is set up as over 100-200 legal entities across the world, and many of these entities show that they are losing money. The stock analysts never have true visibility into what the company's operations are. The London HQ offices are kept deliberately modest, but then the Board of Directors really travels in style for Board meetings all over the world, so appearances and claims are very deceiving. Some people get promotions because they have affairs with top leadership members, and these are kind of open secrets.

    Advice to ManagementAdvice

    Have more integrity, value the true talent that is within your company, rather than being a training ground for your competitors.

  6.  

    Dynamic company with opportunities for learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek full-time

    Pros

    The group is a very dynamic as the organisation and business structure keep changing every year. It is a good training ground and yet rewarding.

    Cons

    Too frequent changes may make one employee feel great pressure in adapting changes. Due to the cost cutting exercise, the employees' performance bonus are cut at the expense of employees' benefits.

    Top management does not seem to have clear directions that result in unnecessary changes.

    Advice to ManagementAdvice

    Intertek is in a servicing industry- management should care about employees' welfare. Turning around the financial performance should not at the expense of the employees; especially those who has contributed to the financial performance positively.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead  in  Hyderābād (India)
    Former Employee - Lead in Hyderābād (India)

    I worked at Intertek full-time for more than 3 years

    Pros

    Good company for any fresher

    Cons

    Not many growth ops after 3-4 years stay

    Advice to ManagementAdvice

    Right Leader to the Right Domain with Right Domain experience would help growth

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Flexible, revolving door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intertek full-time for more than 5 years

    Pros

    Good pay, great benefits, very flexible management.

    Cons

    Too flexible, limited leadership, no growth or development of people..

    Negative Outlook
    No opinion of CEO
  9.  

    busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer  in  Bangalore (India)
    Current Employee - Project Engineer in Bangalore (India)

    I have been working at Intertek full-time for more than a year

    Pros

    multiple products to work with and execute

    Cons

    no support from and proper documents

    Advice to ManagementAdvice

    arrange proper training

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Its a nice company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intertek

    Pros

    People are so cooperative, friendly, nice working environment

    Cons

    Supporting employees, supporting end user,

  11.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader - Toys and Customer Service  in  Leicester, England (UK)
    Former Employee - Team Leader - Toys and Customer Service in Leicester, England (UK)

    I worked at Intertek full-time for more than 5 years

    Pros

    I was really lucky and had the oportunity from the very begining to create the role into what I wanted it to be. My role was so varied from really focussed customer delivery, visits to new, exisiting and potential clients all the through to supporting my thirst to learn more from a technical perspective.

    Cons

    With the greatest of respect, some really technical people aren't necessarily great people people (and this remains true even in my job with a different company). Many of the senior colleagues in the business were there (both internal promotions and externally bought in) for technical expertise rather than leadership which was sometimes a miss. The approach at that time to HR issues were a little more generous than other employers. The MD I had when I left was pretty awesome guy though - completely about people.

    Advice to ManagementAdvice

    Look to how you can inspire the team through leadership and possibilities rather than a pure technicain viewpoint. I only left because succession opportunities were limited due to my need to be based in the Midlands - it was such a hard decision to leave and I do still miss it there.

    Recommends
    Positive Outlook
    Approves of CEO

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