Internap Network Services

  www.internap.com
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Internap Network Services Reviews

Updated Jul 16, 2014

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All Employees Current Employees Only

2.4 34 reviews

43% Approve of the CEO

Internap Network Services President, CEO, and Director J. Eric Cooney

J. Eric Cooney

(23 ratings)

33% of employees recommend this company to a friend
34 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    mixed

    Anonymous Employee (Current Employee)

    Prosgreat work associates, great place to learn

    Consrebranding of company, products, focus every 6 months

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

     

    Cloudy and forecasting storms.

    Anonymous Employee (Current Employee)

    ProsGood work/life balance is possible.

    ConsDirection and leadership is non-existent. Very little ability to execute on projects.

    Advice to Senior ManagementDecide who Internap wants to be and do whatever it takes to become that entity. Being a little valuable to everyone really means you are nothing to most.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    There's a reason Internap is always hiring.

    Software Engineer (Current Employee) Atlanta, GA (US)

    ProsLots of stuff to do. You probably won't be bored here at all. If you like mending outdated code written by people who left long ago you will love it here.

    ConsTerrible management style. No spending on infrastructure or equipment for employees. Developer workstations are so badly outdated and bad that most developers buy Macbook Pro's with their own money just to have a usable computer suitable for software development. Their internal version control system is majorly outdated and has no documentation at all.

    Childish management tactics such as banning work from home arrangements and flex time. Underhanded practices where if you were no longer "liked" you got bad projects with unrealistic time frames and you were no longer invited to group meetings.

    There's no work life balance at Internap. Vacation time is difficult to schedule due to the "always understaffed" way that they arrange the teams. Developers are expected to be available 24/7 to answer e-mails and phone calls which can get tiresome with many offsite teams in different time zones. Their entire HR department is "outsourced" to ADP if you do bother anyone from the HR team from their web browsing they will respond with "oh you can do that on the portal" rather than actually try and help you.

    There's a huge emphasis on appearances here more than substance. If you are someone that does not fit well into the "corporate drone" category you will be overloaded with work no one else wants to do and constantly in fear of losing your job. People who are corporate drone types get preferential treatment and honestly don't have to do much other than surf the web and occupy cubicles for show between the hours of 9am to 5pm.

    Advice to Senior ManagementFind another line of work. It's obvious you don't have a clue. Treating talented developers like children only drives them away in huge numbers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Terrible environment... NEGATIVE ATTITUDES, Stay away if you are a positive professional person!

    Finance and Accounting (Current Employee) Atlanta, GA (US)

    ProsFlexible schedule...great environment if you dummy down and become a favorite

    ConsHorrible environment, favortism, office politics, negative attitudes, gossip, verbal confrontations and humiliation. Will not properly teach new employees Internap processes but expect good results.Most senior employees are intimadated by new talent.

    Advice to Senior ManagementStop participating in / (allowing) the messy behaviors of your employees and managers to continue and running great employees off from the company

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

    4 people found this helpful  

    High employee turnover rate for a reason...

    Software Engineering (Former Employee) Atlanta, GA (US)

    Prosgood PTO benefits 3 weeks (which is *not* paid off when you part with the company), decent medical insurance (which does *not* start until 30 days from hire date)

    Consno unified technology leadership, lots of internal politics and conflicting agendas, frequent reorganizations with layoffs

    Advice to Senior ManagementYou won't make much progress with people who agree with you on everything.

    No, I would not recommend this company to a friend

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    • Senior Management
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    • Approves of CEO

    3 people found this helpful  

    Work-life balance is tilted in the wrong direction here

    Anonymous Employee (Current Employee) Atlanta, GA (US)

    ProsFor most job areas, compensation is competitive; Benefits are competitive; Company's product offering and strategy has a good chance to do well; Competent operations leadership

    ConsSome occasional sub-optimal short-sighted decisions driven by earnings reporting (fortunately not as severely as some other companies); Ongoing various issues have contributed to *years* of continual "crisis mode" management and high employee turnover due to staff burnout and utter lack of work-life balance for back-office people

    Advice to Senior ManagementFaster information is great. Burning out the workforce to achieve it and contributing to high employee turnover may not be an effective strategy.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Sorry but company is increasing expenditures on R&D and massively investing in infrastructure

    Anonymous Employee (Current Employee)

    Pros2007 - 2009 2010 - 2012 Growth
    R&D Expense + Capitalized Software 14.8 25.5 72%
    Nice people where everyone can make a difference

    ConsBusiness Units, Engineering, and Ops don't work closely enough together
    Some missteps could have been avoided in the past by focusing on fewer products and initiatives
    Weak recruiting process

    Advice to Senior ManagementFocus on fewer products/initiatives
    Align BU/Ops/Engineering/sales and marketing
    Upgrade HR

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Good company with solid product offering

    Anonymous Employee (Former Employee) San Francisco, CA (US)

    ProsOverall a very good company to work for with many great employees. They continue to open new data centers and sell a competitive cloud product

    ConsSmall company that competes with the largest providers in the market. They do a great job but dont own their network.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Great potential, Obsessed with cost.

    Software Engineering (Former Employee) Atlanta, GA (US)

    ProsCutting edge ideas, Great minds to share ideas with.

    ConsZero investment in Infrastructure and R&D. Software engineering staff were literally cobbling together junk equipment that most normal companies would have thrown away in order to have working development systems. Management was more concerned about the bottom line than their employees and customers. Support staff in IT and Systems Engineering were completely overloaded with work trying to keep outdated and broken hardware and software functional.

    Advice to Senior ManagementAccept that your engineering staff is "different" than your sales people and give us room and budgets to be able to function. Invest in your ideas with real budgets and real research. People can't create a great product out of thin air.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    Good first-time experience

    Anonymous Employee (Former Employee)

    ProsAwesome, friendly employees who all seem to know what they are doing. This is a cool place to work as they are doing some interesting work.

    ConsThe hours can tend to become long as the company suggests on average that employees work around 9 or so hours per day

    Yes, I would recommend this company to a friend

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