Interactive Brokers

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Interactive Brokers Reviews

Updated 9 August, 2014
Updated 9 August, 2014
42 Reviews

2.3
42 Reviews
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Interactive Brokers Chairman, President, and CEO Thomas Peterffy
Thomas Peterffy
30 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    customer service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Chicago, IL (US)
    Current Employee - Customer Service Representative in Chicago, IL (US)

    Pros

    Good food, people here are very nice. very stable job, endless work.
    A lot of work is a good thing, then, you won't get fired.

    Cons

    So tired. Talking with customers all the time is very exhausting.

    Advice to ManagementAdvice

    it is better to give employees some time to communicate. Working is just too busy all the time. No time to talk with coworkers. Should have some happy hours time.

    Doesn't Recommend
  2. 1 person found this helpful  

    linux admin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Linux Administrative  in  Greenwich, CT (US)
    Former Employee - Linux Administrative in Greenwich, CT (US)

    Pros

    not afraid of new tech. Very clever co-workers

    Cons

    could have shared more profit

    Advice to ManagementAdvice

    fix the inter-department rivalries as they hinder and are useless.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    pure evil management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    they give decent pay, but it is only worth it if you are starving or homeless. You'll be happier packing bags at a grocery store.

    Cons

    if Hitler had a company, this would be it. They hire great people, but they can't retain them for long. There is a constant revolving door. The management makes it clear that they don't care what happens to the company or their customers as long as they cash out. The technology they use is decades behind since their senior staff are all old school and information only flows from the top downward. You will learn no current useful transferable skills but get really good at 1990's style technology. If you have a conversation for more than 5 mins with a coworker you get disciplined. They hire mostly immigrants on low salaries and promise them green cards that never come, turning them into indentured servants. Sadly slavery is very effective economically and this leads to great profits for the billionaire CEO and his closest minions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Horrible! Real devils in here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Greenwich, CT (US)
    Current Employee - Software Engineer in Greenwich, CT (US)

    Pros

    There is some really good engineering work being done

    Cons

    - No internet at all. Not even restricted/moderated internet. You cannot get a glimpse of what is happening in the outside world from morning 9am-6pm for a near 365 days a year. In today's world, this is like stringing up a person without allowing air to breathe.
    - Adding to the internet policy, the culture is one of the worst. The managers are horrible with absolutely no humane feelings. They expect you to be like slaves, no question asked, no issue raised against your head. With the internet policy, I feel people who work for a few years will loose any sense of emotion and become extremely apathetic. People this will have very adverse affects on your personal lives. So please read this and do not take an offer at this company even though the money they give is somewhat above the average market value.
    - The head of the one of the departments even sometimes makes this explicit when hiring you: "Being social is not good in the company". So not take this lightly. The culture will drain any life from you. You work in the company for 10 years and not know anything about the guy sitting next to you.
    - H1B/Work visa permit holders... READ THIS!!: They only give 10 days of vacation for the whole year for the first 5 years! Yes just 10 days a year! So, you will have no time to prepare for interviews leave alone actually interviewing with companies to get out of the place if you don't like the culture. I have seen many people who are stuck there because of this situation. This will drive you crazy leading to many psychological problems.

    Advice to ManagementAdvice

    Give your employees internet if they need. You can give them the tradeoff of reducing their salary for having their internet monitored if security is a concern.
    Get a life guys. Treat your employees like they are humans and remember they have feelings too. They need to get a life where they can smile once they get home and not think about why they ever got stuck at this company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    I wish I had left earlier.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer
    Former Employee - Software Developer

    Pros

    Salaries are good. You can learn a lot about trading. Co-workers are smart. New Year's party is nice.

    Cons

    Work environment is poisonous. Communication is discouraged among employees; you are expected to solve your problems with minimal external help. There are no trainings no working from home. Tools and development processes are very old. Career advancement is very slow. Employee stock incentive plan seems good at first but it locks you in with the company. Once you announce to leave the firm they will screw with you wherever they can.

    Advice to ManagementAdvice

    Treat your employees with respect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good people but limited resources to work and internal tools always crash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    Pros

    -Majority of the people in customer service and technical support are very nice and helpful

    -Free lunch (if you stay in office and work during your lunch hour)

    Cons

    -Internal communication tools and systems constantly crash and could not get information to help assist customer

    -Limited resources (more often no resources) and training to help customer, for example they expect you to assist a client to place an order in an iPad and iPhone, we don't even have these tools in the office! Constantly have to use personal phone and mobile data plans to help customer; they don't care how things are done as long as the customer is assisted.

    -Management controls everything, they have the final say and if you are on the trainee system and you submit a reply, chances are you have to wait one or two days for approval. Chasing them is hopeless.

    -Communication between regions is very troublesome. Colleagues from other regions are often bouncing between tasks claiming it is because customer is based on the closest region or because of time difference. Since the global routing, people may cold transfer calls back to the existing queues so that they can leave on time.

    -Projects that are assigned are often random and pointless.

    -Majority of the Technical Operations team are very unhelpful, when escalating an issue they either do nothing or waste your time, or wait 2-3 days to copy and paste your report on the bug report to escalate further.

    Advice to ManagementAdvice

    Train employees and provide better resources to complete day to day tasks. For example, mobile devices and tablets so that we know how to walkthrough clients on placing orders.

    You may also want to give more incentive for your employees to stay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    rigid management and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - some great engineers.
    - free lunch (at a cost)

    Cons

    - free lunch at the cost of your lunch break.
    - no growth and they don't care. same sh*t everyday.
    - rigid management. you better be a machine that functions only to finish tasks.
    - expect to work all time. eyes on you.
    - don't expect help or communication. they are non-existent.
    - many more....

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Time will tell

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    salary is competitive to market

    Cons

    expect to spend a majority of time there

  10.  

    simply wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great place to work. righteous mgmt. challenging stuff.

    Cons

    not much to speak of

    Advice to ManagementAdvice

    keep doing what you are doing

    Recommends
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Stay away if you are not desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Greenwich, CT (US)
    Former Employee - Anonymous Employee in Greenwich, CT (US)

    Pros

    Health insurance better than at most large financial institutions
    Reasonable hours compared to many financial institutions (approximately 9-6, work through lunch).
    There are quite a few competent and pleasant people.. if only you could interact with them during business hours!..
    If you are a mediocre c++ coder, you will be taught a minimal standard that will make you better.

    Cons

    Low compensation, uncompetitive vesting schedules, unethical authoritarian management, substandard time off policy, and zero flexibility.

    Your kid is sick and you need to be 2 hours late? Either take 1/2 day off (you get 16 days of sick+vacation), or work two extra hours in the evening. You choose between seeing a sick child, and a chance of a vacation. Sick with a fever? Take a day off. I have seen a lot of sick people putting in the hours.

    The employer is likely to stick to the letter of the job offer - so read it carefully, and make sure you understand what you are signing.

    There is no room for professional growth and upward mobility.
    You are assigned detailed projects (specs) by your manager, and are given no freedom in their execution. The "managers" call and treat all employees as 'programmers' - it is irrelevant that you were trained as an engineer of a scientist. You will be coding to a spec, no matter what.

    Your manager is your final arbiter. There are some "managers" who cannot stand up to their boss when issues arise. As an alternative, they blame their reports for failures (note the spec part above!), and repeatedly get their reports fired. The upper management did not question this pattern until a handful of people went the revolving door.

    Interaction with anyone is discouraged. You are paid to type, not to talk.

    And never, ever should you offer your opinion. Even as you walk in and see that certain areas are 2-3 years behind competitors - stay mum - IB managers already know that they are the best. Your input will get you nothing but trouble.

    Advice to ManagementAdvice

    Get modern management training.

    Learn to respect your employees and show it.

    Bring time off/sick leave policy in line with competition (3-4 week vacation, 1-2 weeks of sick leave). Bring deferrals in line with competition (0-30% for most, 2-4 years). Bring comp in line with competition. You are no longer paying well enough for people to disregard the issues. Your most desirable employees are snatched by competition. Who do you think is staying?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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