Insight

  www.insight.com
  www.insight.com

Insight Reviews

Updated 15 December, 2014
Updated 15 December, 2014
202 Reviews
2.8
202 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
113 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Partner Sales Specialist in Phoenix, AZ (US)
    Current Employee - Partner Sales Specialist in Phoenix, AZ (US)

    I have been working at Insight full-time (less than an year)

    Pros

    Lots of paid for lunches and bonuses

    Cons

    They are sometimes going to bars that aren't as family oriented.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Anonymous Former Employee for 10+ Years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Tempe, AZ (US)
    Former Employee - Anonymous in Tempe, AZ (US)

    I worked at Insight full-time (more than 10 years)

    Pros

    Executives have moved from the "good ole boy" mentality to the current century. They offer a TON of training, but you do have to go to HR and ask for it if you want anything beyond "new hire" training.

    Cons

    Salaries and benefits WAY below industry standards. Favoritism is rampant - I know of someone who got the largest annual raise on the team because he was buying a house and "needed the money more than anybody else did." Executives PRETEND to care about their employees, but all they really care about is the bottom line. They set nearly impossible goals, offering incredible rewards - and when the employees make those goals...they hire a bunch of new execs who don't honor the promises put in place by the former ones. Morale is the worst I have ever seen at any company I have ever worked at. After 10+ years of great performance reviews and not a single negative one, I got a new boss who didn't like me for no reason in particular. He told me his second week there that if I didn't quit I would be fired. When I asked him why, he named a few people who told him they didn't like me personally - absolutely nothing to do with my job performance. I was fired because of gossip.

    Advice to ManagementAdvice

    Employees are your greatest asset, not a bunch of warm bodies (as one former Insight Executive called us.) Employee turnover costs a LOT more than keeping the ones you have happy.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Client Services Advocate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Advocate in Tempe, AZ (US)
    Former Employee - Client Services Advocate in Tempe, AZ (US)

    I worked at Insight (more than an year)

    Pros

    It's a good company to work for.

    Cons

    not very good benefits. They will only pay for a single person's benefits but if you have a family they will make you pay full price

    Advice to ManagementAdvice

    Too much micromanagement.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful  

    Sales / Product Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tempe, AZ (US)
    Former Employee - Anonymous Employee in Tempe, AZ (US)

    I worked at Insight full-time (more than 3 years)

    Pros

    Prizes, incentives, bonuses for selling certain products.
    Casual dress code.

    Cons

    - Insight focuses on hiring only people that "smile and dial", they do not value actual, valuable knowledge about the IT industry. The first thing they told me when I interviewed is that we do not care if you know anything about technology and provide very limited opportunities for advanced training (unless it is on your own dime). That seemed backwards to me as I would be selling IT products.
    - Sales managers are glorified "yes men". If there is any dissension among the ranks, they are fired or re-positioned to another division.
    - Company is a "procurement arm" for most organizations. Meaning, Insight's ability to source and delivery product is their only real value to the industry. There are no services or unique products that set Insight above local/regional VARs. To make matters worse their supply chain is second rate to CDW and SHI. So really they are 3rd best in the second tier grouping of IT resellers.
    - 90% of Insight's sales are driven by the field team. I firmly believe that Insight's inside sales teams exist solely so they can charge their suppliers an arm and a leg to host "events" at their corporate HQ.
    - Compensation and commission splits are well below market rate. In the 4 years I worked at Insight, the sales commissions changed 5 times (each time it was worse than the structure before).
    - If you are looking to sell value and really build knowledge around the IT Industry, Insight is NOT the place to start. It might be a good place to end up after you build the knowledge elsewhere and then become a field sales rep or support the field sales team (ie Sales Engineer, Data Center specialist). However, Anything around the Inside Sales division is a dead end.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Good place to pad your resume for the next opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ (US)
    Current Employee - Anonymous Employee in Tempe, AZ (US)

    I have been working at Insight full-time (more than 3 years)

    Pros

    Senior leadership--pretty impressive that the CEO knows most by name
    Cafe and health center at headquarters
    Good people work here and most care
    Sales rally event is cool

    Cons

    Benefits are substandard
    Work from home policy is dept by dept-would be nice if they could extend that to all
    Sales staff not trained well
    Buildings are old and tired; cube space is a joke
    Marketing seemed in disarray until recently

    Advice to ManagementAdvice

    Work from home-the policy needs to go all the way around...not just for HR and IT
    Review benefits... They are not cutting it and you will lose out to competitors or to other local businesses

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    EHHH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    The people are the only good part

    Cons

    Everything else is really bad

    Advice to ManagementAdvice

    Care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Very Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in London, England (UK)
    Former Employee - Sales Manager in London, England (UK)

    I worked at Insight full-time (more than 3 years)

    Pros

    Predictable and uncomplicated job. Company pays and rewards (financially) for success. Some reasonable company benefits. Low intellect required for competence

    Cons

    Very political. Its like working for a medieval court. Only the "liked" progress irrespective of achievements and performance.

    Advice to ManagementAdvice

    Don't be scared to promote your genuine talent in front of your mates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Engineer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    leadership, company values, and personal growth. leadership, company values, and personal growth. leadership, company values, and personal growth.

    Cons

    office culture, training, and, compensationleadership, company values, and personal growth. leadership, company values, and personal growth.

  10.  

    Insight had its problems like everywhere, but i was impressed with the way in which most were dealt in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Specialist in Sheffield, England (UK)
    Former Employee - Client Services Specialist in Sheffield, England (UK)

    I worked at Insight full-time (more than an year)

    Pros

    I particularly liked the friendly atmosphere, and the career planning. They also stuck to team meetings where you could bring up issues/ concerns.

    The regular personal one to one chats with team leaders was also very useful in gaining constructive feedback.

    Cons

    Bank holidays had to be worked due to it being an international company.
    There wasn't a plan in place when i got there to be able to earn a bonus.

    Advice to ManagementAdvice

    Keep up regular meetings take on board feedback.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Product management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Management in Tempe, AZ (US)
    Former Employee - Product Management in Tempe, AZ (US)

    I worked at Insight full-time (more than 3 years)

    Pros

    Great benefits and good work, life balance.

    Cons

    If you are a female you absolutely will NOT have a salary that is as much as your male counterpart - even when you bring more experience and higher sales to the table,

    Advice to ManagementAdvice

    Find a way to halt the revolving door turnover in product management.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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