Insight

www.insight.com

Insight Reviews

Updated 26 January, 2015
Updated 26 January, 2015
212 Reviews
2.8
212 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
118 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    Technology based company and environment

    Cons

    Call center environment not focused on employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Been working here 7 months and wow what an eye opener. Very siloed, "not my job" attitude from many teams.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations
    Current Employee - Operations

    I have been working at Insight full-time (less than a year)

    Pros

    The people I work with are nice.

    Cons

    lots of manual processes, IT can't get the main order entry system supported by the infrastructure it needs...appears to be a lack of expertise around the tool itself (SAP).

    Advice to ManagementAdvice

    Pick a direction and stick with it for more than a couple months. Clarify who you are to the marketplace.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSR - Support Services Representative
    Former Employee - SSR - Support Services Representative

    I worked at Insight full-time (more than 10 years)

    Pros

    Great management.
    Flexible work schedules.
    Personal growth.

    Cons

    The pay should be higher.
    Lack of one on one meetings from direct supervisor.

    Advice to ManagementAdvice

    Don't let an employee feel left out.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great transformation ahead!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Uxbridge, England (UK)
    Current Employee - Manager in Uxbridge, England (UK)

    I have been working at Insight full-time (less than a year)

    Pros

    Great leadership, new strategy that will set Insight up for success. Good focus on ethics and people development - have Investors in People Gold status.

    Good benefits and collaborative culture. Fun team environment.

    Cons

    Going through a period of change... but a good thing longer term.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Trying to evolve, but has a ways to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Tempe, AZ (US)
    Current Employee - Senior Manager in Tempe, AZ (US)

    I have been working at Insight full-time (more than 3 years)

    Pros

    Industry leader and expanding offerings and services capabilities provide Insight with great potential. Benefits are decent for a large corporation. They have recently added some more innovative benefits like an on-site health clinic and on-site health screenings to improve health consciousness among the teammates. They have a nice holiday party and some fun perks from the partners in the call center. Good management training programs for front line managers are provided, if you can find the time to attend. Onsite cafeteria at the Harl location, although it's overpriced and food isn't healthy or good. Free vendor food is common and better than the cafeteria food!

    Cons

    Constant change is strategy and senior leadership is often times short sighted, but in the name of growth. Constant change is particularly frustrating to the sales organization who's expectations, accounts, managers, etc are frequently changing. There is a tremendous lack of sales accountability and rigor. Sales training is poor and sales management, with some exceptions, is poor. The culture is deteriorating and morale is currently very low. Systems are very outdated, but there is a lot of work being done to improve in this area. Pay overall is below market average. Insight is trying to evolve into a modern day company, but still has a lot of school mentality which makes the shift difficult. Lots of silos and favoritism still exists. There is no empowerment and you need to go through a million approvals for the most basic and common sense things. Lots and lots of meetings. Very little respect for work/life balance or time off. You are expected to ALWAYS be accessible.

    Advice to ManagementAdvice

    Stop implementing so many major changes without thinking them thoroughly and getting reality checks from those on the front lines. Change is good, but constant and ongoing changes can be incredibly distracting. Create more accountability in the sales organization. Empower your managers and leaders. Being fiscally responsible is good, but you have over-pivoted at the expense of your teammates and the culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Specialist in Tempe, AZ (US)
    Former Employee - Product Specialist in Tempe, AZ (US)

    I worked at Insight

    Pros

    Comfortable work environment, good training department, very fair comp plan

    Cons

    Try to provide a better balance/mix of training and the normal day to day activities

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Product Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Management in Uxbridge, England (UK)
    Current Employee - Product Management in Uxbridge, England (UK)

    I have been working at Insight

    Pros

    Empowered to make a difference. Excellent pay structure. New president EMEA is a welcomed breath of fresh air. Dress down culture.

    Cons

    Increase in role development would be welcomed. Structured development plan needed

    Advice to ManagementAdvice

    Keep on track with North Star plan. Work of genius that will transform the company to a true solution provider.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I have recommended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    There is room for advancement and it is a great team to work with.

    Cons

    Compensation is usually below industry standard.

    Recommends
    Neutral Outlook
  10. 1 person found this helpful  

    RUN!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Services Technician in Hanover Park, IL (US)
    Former Employee - Services Technician in Hanover Park, IL (US)

    I worked at Insight full-time (more than 5 years)

    Pros

    - My department's management was VERY good about using time off for family related things (Doctor's appt, kid's things, etc).
    - Loved the people I worked with.

    Cons

    - Management engages in questionably un-ethical practices (out right lying to clients and potential clients)
    - Pay rate is TERRIBLE by industry standards.
    - No appreciation for the contributions of the employees.

    Advice to ManagementAdvice

    -Pay better.
    - Take some REAL ethics training courses!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Don't expect too much and you won't be disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Tempe, AZ (US)
    Former Employee - Senior Manager in Tempe, AZ (US)

    I worked at Insight full-time (more than 8 years)

    Pros

    Overall a great group of people to work with (at the contributor level). Several unique benefits (many free breakfasts if you work in the Harl office, tickets to sporting events, tchotchkes galore. Good time off once you have been there 3 years - but vacation time is use it or lose it so no carry-over and no payout when you leave.

    Cons

    You will be trapped in a cube that is as small as legally allowed. Management asks for the impossible and gives no thought into how you are expected to get it done. No career development. Minimal promotions (and those that are promoted are often done with no regard to actual skills).

    Advice to ManagementAdvice

    Invest in the resources that are needed to get the job done right. With all of the data issues that have plagued this company it is hard to believe that it can still do business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at Insight? Share Your Experiences

Insight

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.