Insight Reviews

Updated 20 October, 2014
Updated 20 October, 2014
191 Reviews
2.8
191 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
106 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    several years in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight full-time

    Pros

    strong position in industry, active in hiring, developing a strong cloud presence. OVerall package is good and opportunities exist for advancement if you look for them.

    Cons

    Tends to underinvest and give competitors a lead, can be shortsighted in their goals and reactionary to main partners and their needs. Still struggling for idsentity in marketplace.

    Advice to ManagementAdvice

    Have more administrative assistance for sales, turn sales management into experts to be on calls with sales employees. Inside sales should be a lead generation engine

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great environment, but not without its flaws

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Executive in Montreal, QC
    Current Employee - Accounts Executive in Montreal, QC

    I have been working at Insight full-time (less than an year)

    Pros

    Great team environment, everyone is trying to help you
    800lb gorilla status with partners and clients
    Lots of fun events and happy hours
    Opportunities for learning and development everywhere
    Very forgiving for slow starters

    Cons

    Lots of kool-aid, people outside of the attitudinal norm have been cut
    Some unfair metrics
    Lower compensation relative to industry - making the same deal working at a competitor will get you more money
    Strong get stronger mentality (goes both ways)

    Advice to ManagementAdvice

    Take care of your employees and they will take care of your shareholders. Cutting the bottom line with compensation has led to two bad quarters

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    You are your own boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Executive in Montreal, QC
    Current Employee - Accounts Executive in Montreal, QC

    I have been working at Insight full-time (less than an year)

    Pros

    You drive your own business, lots of freedom, and margin to make money

    Cons

    completely accountable, a lot of turnover

    Advice to ManagementAdvice

    more transparency

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to grow personally. You will be pushed to your limits, for your betterment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Accounts Executive in Montreal, QC
    Current Employee - Accounts Executive in Montreal, QC

    I have been working at Insight

    Pros

    Everyone will help you here. Training is great, 3 months and paid. Other companies don't pay while in training. They also train you well. I find this company invests in you where others don't these days.

    Cons

    Office Politics can sometimes be a not nice thing, you just have to live with it. But everyone tries to limit the politics to the least amount.

    Advice to ManagementAdvice

    keep doing what you are doing, it is working well.

    Recommends
    Approves of CEO
  6.  

    Professional Sales Organisation with Great Vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales in Montreal, QC
    Current Employee - Sales in Montreal, QC

    I have been working at Insight

    Pros

    Unlimted earnings potential with tremendous backup and assistance. Truly believe that Family and Children are an important part of your success.

    Cons

    Pressured to succeed, tend to refer to people as a homogenous group rather than as individuals.

    Advice to ManagementAdvice

    There should be more emphasis on relating to people as individuals rather than as a homogenous group. Each individual has their strengths and weaknesses.

    Recommends
    Approves of CEO
  7. 3 people found this helpful  

    Only the best will prosper.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Accounts Executive in Montreal, QC
    Former Employee - Accounts Executive in Montreal, QC

    I worked at Insight

    Pros

    Clear procedures. Great coaching. All resources are documented and available. Technical staff as well. Prospecting tools and random prospects are provided.

    Cons

    Sometimes the daily communication with the customer is pushed beyond the limit. Calling them for different product lines and promotions day after day can seriously damage the image of Insight, which, actually, is hard to establish in the first place.

    Advice to ManagementAdvice

    Don't mistake feeling the pulse of the customer with every-day bombarding him or her with information, even if it may be helpful. Most IT decision makers simply don't have the time for that, therefore the communication maximum should be established with the customer and never be exceeded.

    Recommends
    Approves of CEO
  8. 4 people found this helpful  

    I would STRONGLY NOT recommend working for Insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Representative in Montreal, QC
    Former Employee - Sales Representative in Montreal, QC

    I worked at Insight

    Pros

    The money and prizes are good. Good medical and dental. Beautiful building to work in.

    Cons

    It is like slave labor. They have a whip behind everyone all day, every day. They monitor your talk time(min. 2 1/2 hours), client dials (min. 40 calls), sales (number of sales and total dials) and send out a report hourly to the team. If you are lacking at any time of the day they will send you nasty e-mails. They listen to your calls continually. It is discouraged from you to even get up from your desk. I worked there for many years and hated every minute of it. The thing that keeps alot of people there is that they lack French skills so they have a hard time to find another good paying job (my reason too). I worked there for many years and would say they have turnover of at least 100 employees a year. They have training classes almost every month with about 25 new hires in each class. After about six months or so there will be approx. one person left from each group still employed by Insight.
    They are very demanding and treat employees like whatever they are doing is not good enough. Their favorite saying is "You are only as good as your last sale". I saw many dedicated and talented sales reps abused. You were always in fear for your job. You can have fantastic sales for months and one slow month they will be on you like crazy.
    I would STRONGLY NOT recommend working for Insight.

    Advice to ManagementAdvice

    Employees aren't Drones. The stress of this job is too much for most people.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Great company and great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Partner Sales Representative in Tempe, AZ (US)
    Former Employee - Partner Sales Representative in Tempe, AZ (US)

    I worked at Insight full-time (more than 3 years)

    Pros

    Clear company values and communication about direction the company is taking. Great culture. Lots of free giveaways from vendors and sales contests. Sales and recognition are great.

    Cons

    As with any large company you can sometimes get lost in the mix. Such a large company it was hard to make changes to processes. Training for some positions was little to none.

    Advice to ManagementAdvice

    Develop a clear path of advancement for those interested. Promote from within. Have management take training on how to develop their people.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Would recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Specialist in Tempe, AZ (US)
    Former Employee - Marketing Specialist in Tempe, AZ (US)

    I worked at Insight full-time (more than an year)

    Pros

    Good benefits, on-site clinic, several free food days and give-a-ways. Everyone is friendly, hours are flexible.

    Cons

    Don't expect to be promoted and the salaries are way below standard.

    Advice to ManagementAdvice

    Once money is out of the way, people will work harder. Also to be more involved with their employees. The mailroom knew my name and my director called me a past employee's name for a year before I left.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good industry and leadership with many opportunities for training and working in different positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ (US)
    Current Employee - Anonymous Employee in Tempe, AZ (US)

    I have been working at Insight full-time (more than 5 years)

    Pros

    Growing industry (IT), opportunity to develop new technical and leadership skills, Fortune 500 global company with a 25-year track record, environment is constantly changing/evolving which creates opportunities to work in different positions (you don't have to wait for someone to leave in order to have the opportunity to do something new)

    Cons

    Benefits are competitive for what the average large company is offering today; however, if you don't have $2500 in your savings account to cover your medical expenses, don't work here. It's a high deductible plan with a healthcare savings account. The entry-level sales positions are extremely challenging.

    Advice to ManagementAdvice

    Figure out a way to grow revenue and increase market share. It's hard to create a winning culture when we are constantly in cost cutting mode and unable to achieve planned results.

    Recommends
    Neutral Outlook
    Approves of CEO

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