Insight Reviews

Updated 24 August, 2014
Updated 24 August, 2014
184 Reviews

2.7
184 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
105 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 10 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • There is such a lack of discipline from sales reps who do not care very much (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great environment, but not without its flaws

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Executive  in  Montreal, QC
    Current Employee - Accounts Executive in Montreal, QC

    I have been working at Insight full-time for less than a year

    Pros

    Great team environment, everyone is trying to help you
    800lb gorilla status with partners and clients
    Lots of fun events and happy hours
    Opportunities for learning and development everywhere
    Very forgiving for slow starters

    Cons

    Lots of kool-aid, people outside of the attitudinal norm have been cut
    Some unfair metrics
    Lower compensation relative to industry - making the same deal working at a competitor will get you more money
    Strong get stronger mentality (goes both ways)

    Advice to ManagementAdvice

    Take care of your employees and they will take care of your shareholders. Cutting the bottom line with compensation has led to two bad quarters

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    You are your own boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Executive  in  Montreal, QC
    Current Employee - Accounts Executive in Montreal, QC

    I have been working at Insight full-time for less than a year

    Pros

    You drive your own business, lots of freedom, and margin to make money

    Cons

    completely accountable, a lot of turnover

    Advice to ManagementAdvice

    more transparency

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to grow personally. You will be pushed to your limits, for your betterment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Accounts Executive  in  Montreal, QC
    Current Employee - Accounts Executive in Montreal, QC

    I have been working at Insight

    Pros

    Everyone will help you here. Training is great, 3 months and paid. Other companies don't pay while in training. They also train you well. I find this company invests in you where others don't these days.

    Cons

    Office Politics can sometimes be a not nice thing, you just have to live with it. But everyone tries to limit the politics to the least amount.

    Advice to ManagementAdvice

    keep doing what you are doing, it is working well.

    Recommends
    Approves of CEO
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  5.  

    Professional Sales Organisation with Great Vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales  in  Montreal, QC
    Current Employee - Sales in Montreal, QC

    I have been working at Insight

    Pros

    Unlimted earnings potential with tremendous backup and assistance. Truly believe that Family and Children are an important part of your success.

    Cons

    Pressured to succeed, tend to refer to people as a homogenous group rather than as individuals.

    Advice to ManagementAdvice

    There should be more emphasis on relating to people as individuals rather than as a homogenous group. Each individual has their strengths and weaknesses.

    Recommends
    Approves of CEO
  6. 3 people found this helpful  

    Only the best will prosper.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Accounts Executive  in  Montreal, QC
    Former Employee - Accounts Executive in Montreal, QC

    I worked at Insight

    Pros

    Clear procedures. Great coaching. All resources are documented and available. Technical staff as well. Prospecting tools and random prospects are provided.

    Cons

    Sometimes the daily communication with the customer is pushed beyond the limit. Calling them for different product lines and promotions day after day can seriously damage the image of Insight, which, actually, is hard to establish in the first place.

    Advice to ManagementAdvice

    Don't mistake feeling the pulse of the customer with every-day bombarding him or her with information, even if it may be helpful. Most IT decision makers simply don't have the time for that, therefore the communication maximum should be established with the customer and never be exceeded.

    Recommends
    Approves of CEO
  7. 4 people found this helpful  

    I would STRONGLY NOT recommend working for Insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Representative  in  Montreal, QC
    Former Employee - Sales Representative in Montreal, QC

    I worked at Insight

    Pros

    The money and prizes are good. Good medical and dental. Beautiful building to work in.

    Cons

    It is like slave labor. They have a whip behind everyone all day, every day. They monitor your talk time(min. 2 1/2 hours), client dials (min. 40 calls), sales (number of sales and total dials) and send out a report hourly to the team. If you are lacking at any time of the day they will send you nasty e-mails. They listen to your calls continually. It is discouraged from you to even get up from your desk. I worked there for many years and hated every minute of it. The thing that keeps alot of people there is that they lack French skills so they have a hard time to find another good paying job (my reason too). I worked there for many years and would say they have turnover of at least 100 employees a year. They have training classes almost every month with about 25 new hires in each class. After about six months or so there will be approx. one person left from each group still employed by Insight.
    They are very demanding and treat employees like whatever they are doing is not good enough. Their favorite saying is "You are only as good as your last sale". I saw many dedicated and talented sales reps abused. You were always in fear for your job. You can have fantastic sales for months and one slow month they will be on you like crazy.
    I would STRONGLY NOT recommend working for Insight.

    Advice to ManagementAdvice

    Employees aren't Drones. The stress of this job is too much for most people.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    BDM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BDM
    Former Employee - BDM

    I worked at Insight full-time for more than 3 years

    Pros

    The company has undergone an transformation as the IT Channel evolves and so far has managed to stay on the wave and not sunk. The geographical spread offers a lot of prospects to relocate and they also like to promote from within which is good for careers prospects.

    Cons

    Some middle managers can make the work life very difficult. The company is trying to become a solutions provider but is stuck in the box shifter mentality and this leads to internal conflict between hitting targets by just smashing out KPI's and actually doing what clients value/need/want and what actually makes profit and long term returns. Also, very process based methods for internal communications and work and can lead to long SLA's and bad internal client satisfaction.

    Advice to ManagementAdvice

    Reduce red tape, create smaller more dynamic 'sales' teams to be more agile and customer focused.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Tempe, AZ (US)
    Current Employee - Account Executive in Tempe, AZ (US)

    I have been working at Insight full-time for more than a year

    Pros

    Insight sells for all major IT companies, many of which are in office so there are tons of contacts and opportunities for growth.

    Cons

    There is a lot of cold calling before you earn a client base so it can be pretty brutal first year or so.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Really good company to work for in ANZ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SMB Account Manager  in  Sydney (Australia)
    Former Employee - SMB Account Manager in Sydney (Australia)

    I worked at Insight full-time for more than a year

    Pros

    Good management team, Achievable targets and Australia/NZ had the ability to work that was autonomous to the ROW. No phone bashing and very strategic and intelligent selling.

    Cons

    Lack of progression opportunity. It was quite hard to earn good commission in the SMB team.

    Advice to ManagementAdvice

    Keep the culture as it was in 2010/2011. I had great fun working the the Brookvale office in Sydney during my time in Australia.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Lots of potential, however no Sales accoutability, paying half the industry commission rate will keep them mediocre!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Sales Executive
    Former Employee - Solutions Sales Executive

    I worked at Insight full-time for more than 10 years

    Pros

    Lots of things to sell!

    Cons

    Poor work life balance, too many management changes, middle management is afraid to speak up and manage in fear of losing thier jobs. Poor at dividing territories to gain better market penetration, management will keep accounts vs doing what is best for the company. Many salary plan changes over the past 3 years which has been a continual downgrade.

    Advice to ManagementAdvice

    Get smart hold the AE's and Middle managment accountable for growing sales portfolio's, Many reps have accounts they do not work or call on, ie just passing electronic orders. Take away the bottom accounts from every rep, hire new reps on the commision that is already being paid out and penetrate the market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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