Glassdoor is your free inside look at Insight reviews and ratings - including employee satisfaction and approval ratings for Insight CEO Kenneth T. (Ken) Lamneck. All 95 reviews are posted anonymously by Insight employees.
70% of the CEO
Kenneth T. (Ken) Lamneck
1 person found this helpful
Former Employee – worked at Insight full-time for more than a year
Pros – as a sales rep you can earn 6 figures but only if you last
Cons – they favor a certain kind of person Rhymes with Norman.
No salary increases, it actually decreases as your tenure grows
commission payouts constantly change, rendering more hard work and less income. Many of the successful reps do not hit their goals because of their outrageous expectations,
Prepare to be engulfed with unprofessional emails chains, unnecessary and redundant trainings, meaningless meetings
micromanagement. They will time your bio - breaks and metrics are impossible.
Few hours in the day actually spent selling
poor culture
no diversity
high turnover
Advice to Senior Management – Diversify. Diversify. Diversify! Stop hiring specific people irrelevant to their work history. Stop the nepotism, destroy the poor culture, listen to your reps, more indians less chiefs,
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-29 16:39 PDT
1 person found this helpful
Current Employee – been working at Insight full-time for more than 7 years
Pros – If you are a remote Services employee, and work on a dedicated contract, the company leaves you alone and lets you do what that contract requires done. They do try, somewhat, to keep that contract.
Cons – The company is more focused on Sales, and not so focused on Services. The few Sales people who are assigned to go out, find Services contracts for the Services people to go work, and follow through on renewing those contracts don't cover their assigned area. They stick to the one major city, and that's it. This leaves remote dedicated Services guys in a lurch when a contract ends, is not renewed due to negligence, and no new contracts within 120 miles.
The company advertises itself as a Global company, and markets itself as such. When it comes to Services, though, EMEA and APAC are not covered. This puts the company at a disadvantage, as they are unable to get Global Services contracts with Global clients due to no FTE EMEA or APAC presence (instead they contract to a partner on a short term basis) for companies that require Global contracts. The company is unwilling to put forth the effort to expand to these areas, even after it has been raised.
The company's senior management seems unstable. Every month, at least 2 emails, sometimes more, come out about some member of senior management leaving, being reassigned, or being replaced.
Advice to Senior Management – If you are trying to expand Services share within the company, make sure you have your regions covered. If you have a rep assigned to cover 2-3 states, make sure they actually hit all the major cities in those states equally, not just the one the local office is in. Make sure that rep actually works with your existing clients proactively to secure contracts for the Services teammates assigned to that client.
Hiring a teammate on to work onsite at a client, then when that client is lost expecting that teammate to either drive 2 hours to next closest client, relocate, or move to full time travel is not a good move. If the teammate wanted one of those options, they would have chosen them at onboard. Work with a few clients in the general area... If you have one client, chances are there are a number of prospective clients who are nearby.
Don't advertise yourself as a Global Services company unless you are willing to put forth the effort to prove you are fully capable of delivering full global capabilities with Services offices or coverage in all major areas. If you are not willing to commit to being globally oriented, be willing to accept smaller clients until such time as you have infrastructure to commit to being globally oriented.
If a perk or event is offered to HQ employees, offer an equivalent or replacement to your remote employees, even if they are dedicated at a client. They are as much your employee as any HQ employee.
Yes, I would recommend this company to a friend
2012-07-19 19:52 PDT
Current Employee – been working at Insight full-time for more than 3 years
Pros – Large corporation, many avenues for success as a whole.
Cons – Large corporation, heavy on politics, career advancement possibibilites only for those in the "clicks".
Advice to Senior Management – Provide more genuine and detailed feedback of corporate direction to those in the trenches. Stop paralyzation through process. Stronger attention to services delivery teams company wide.
No, I would not recommend this company to a friend
2012-07-18 13:57 PDT
1 person found this helpful
Current Employee – been working at Insight full-time for more than a year
Pros – Exposure and access to Director level and above is constant. Organic growth is heavily considered but not guaranteed.
Cons – Stadium-like seating may be intimidating to folks coming in from the outside.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-05-30 07:16 PDT
1 person found this helpful
Current Employee – been working at Insight full-time for more than 3 years
Pros – Ability to learn and autonomy.
Cons – A lot of organizational change
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-05-29 13:29 PDT
Current Employee – been working at Insight full-time for more than 7 years
Pros – Good people to work with
Cons – Too much travel for consultants.
Yes, I would recommend this company to a friend
2012-05-29 14:24 PDT
1 person found this helpful
Current Employee – been working at Insight full-time for more than 3 years
Pros – Relaxed, laid-back environment. Youthful culture
Cons – Management- Micromanagement to a whole new level
Advice to Senior Management – Show more respect to subordinates
2012-06-18 12:13 PDT
Current Employee – been working at Insight
Pros – Good management. Good team environment.
Cons – Benefits and Compensation can be bettered.
Advice to Senior Management – Bring the company at par with with others in the industry.
2012-05-13 19:34 PDT
2 people found this helpful
Former Employee – worked at Insight
Pros – Great staff, people are great to work with.
Cons – Management in service area disengaged with staff. Hiring and firing done with no regard to how much revenue the employee is making the company or for certifications held. Employees paid 25-30% less than at other companies for the same work.
Made complaints to HR and within 1 week was terminated by the same person I wrote the email to, so much for trying to improve the company.
Advice to Senior Management – Recognize you can't grow a company based on firing your most talented people. Every talented person you lay off now is working for your competition and this will come back to bite you.
No, I would not recommend this company to a friend
2012-05-01 06:19 PDT
1 person found this helpful
Former Employee – worked at Insight full-time for more than 3 years
Pros – decent health benefits
nice co-workers
reasonable hours
Plenty of training
Cons – You never know from one day to the next what across the board changes management will make with no ryme or reason. Management lays-off good hardworking employees for no other reason then to line their own pockets and keep useless middle management people. They promise, then back peddle.
Advice to Senior Management – Stop being hypocritical and lying to the employees.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-05-26 11:58 PDT
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