Glassdoor is your free inside look at Insight reviews and ratings - including employee satisfaction and approval ratings for Insight CEO Kenneth T. (Ken) Lamneck. All 95 reviews are posted anonymously by Insight employees.
70% of the CEO
Kenneth T. (Ken) Lamneck
Current Employee – been working at Insight full-time for more than 7 years
Pros – Lots of good solid people
Wide range of offerings
Working with best of breed vendors
Good training
Cons – Sr leadership is lacking and doesn't have ability to make changes in a timely manner
Compensation is lacking and seems to reward newer employees and not increase existing employees
Defining sales roles and responsibilities
Lack of vendor incentives that management forgoes
Advice to Senior Management – Pay your people better
Bring back vendor sales incentives and trips
2012-12-07 14:19 PST
1 person found this helpful
Former Employee – worked at Insight full-time for more than 3 years
Pros – Company can sustain revenue from inside sales.
Some individuals in leadership are concerned with personnel and revenue growth.
Cons – Current Senior Executive Leadership has not demonstrated the competencies required to lead an organization through revenue growth and the ability to compete and win customers.
Advice to Senior Management – The Services sector has to determine a direction and effectively develop growth strategies, measure against plan and revise plans to mitigate risks and achieve the corporate goal.
No, I would not recommend this company to a friend
2012-12-22 22:28 PST
Former Employee – worked at Insight full-time for less than a year
Pros – Salary and that's it. There's nothing I can say about Insight that would be considered a "Pro" in any way shape or form.
Cons – Everything else.
From withholding work product from customers, to outright incompetence at almost every level (field engineer to management), project coordination and project management are the worst of any "professional" services organization I've ever seen.
Advice to Senior Management – None, I don't think anything will help Insight. At this point, they're the laughing stock of the professional services industry.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-12-28 06:01 PST
Former Employee – worked at Insight as a contractor for less than a year
Pros – Great people to work with.
Cons – Some not so great people to work with.
Advice to Senior Management – Great job
2012-11-08 19:03 PST
1 person found this helpful
Current Employee – been working at Insight full-time for more than a year
Pros – - The project team I worked with was great, hard working, caring, team-oriented.
- The project team had three SAP go-lives and three migrations in a year; this no small feat, but I do not think anyone at a senior level understands this
Cons – - Management behavior is bullying, micro-management, out of touch with people
- Systems/processes are out-moded
- Lack of integration of functions - never integrated from 5 acquistions
- Struggles with identity
- Cannot clearly articulate value proposition
- Makes most of its money by jacking up freight costs
- HR is old school and outmoded
- Benefits are average - emphasis is purely on cost containment
- Too top heavy
- Exec salaries are paid at ranges that a much larger company in terms of revenue, margin and employee base would pay
Advice to Senior Management – - Start over!
- Sell the company!
2012-10-16 14:44 PDT
1 person found this helpful
Former Employee – worked at Insight full-time
Pros – Good exposure to broad portfolio of manufacturers.
Cons – Workload is too much for most support staff. Management focus is typically determined by which manufacturer they had drinks with or a comment the CEO heard in passing. Leaders are selected based on who they are friends with - no skills required with the exception of yes men and cheerleaders.
Advice to Senior Management – You talk about accountability but it"s ok to miss commitments if you are part of the "in crowd".
Hire and fire based on skills and hold everyone accountable.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-10-13 21:14 PDT
2 people found this helpful
Current Employee – been working at Insight full-time for more than a year
Pros – Other than the free stuff they give away there isn't much to like about this company.
Cons – - I am severely overqualified for my position but cannot advance to a new position because I am not Mormon or an attractive female.
- You will have to work with people who are barely capable of chewing their own food let alone being in an advanced position that requires some actual thought and planning to do.
- They constantly push us to sell services and labs but the team that runs that and does the pricing for us is a bunch of inept idiots. They transferred someone from their labs in Chicago to help the reps but she has absolutely no idea what she is doing and should be working as a janitor before being in the role she is in.
- The "trainings" they make you go to several times per week are redundant and run by people who have no idea what we are supposed to sell.
- They make us push special products and services daily and require us to call our clients to try and push these things when it makes no sense for us to contact them.
Advice to Senior Management – Management needs to reassess their jobs and realize that they should clean house and get rid of the people who are in the wrong positions. They need to get rid of all the people addicted to drugs and randomly drug test people because they are putting other employee's jobs in danger. Management needs to hire people who are qualified for the positions they have rather than putting anyone with a pulse, nice rack, or cute face in a position they are incapable of handling.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-10-04 09:28 PDT
1 person found this helpful
Current Employee – been working at Insight full-time
Pros – I can't think of one right now.
Cons – I've seen the reviews that you can come and go as you please, which is true for sales reps, but as for the rest of us it is sometimes an option but believe me, it comes with a huge price! It’s also not something you can do as you please or by any regular schedule. It’s given as perks sometimes for a questionable job well done, but please read on. The only way up is out! There is absolutely no training offered on career advancement or common ethical business practices. Pay cuts are not unusual and employees are under so much stress that leaves for stress related illness is a regular occurrence. It’s a rare occasion that I see a smile on the face of a corporate employee, they walk through the halls barely speaking to each other given the stressful environment; it's by far the grayest place I've ever worked!
Disastrous financial practices that need to be creatively shown to clients and the pressure is on employees to continue on with the same disastrous financial practices that got this company into hot water when they had to restate earnings not that long ago. If employees don't go along with Insight's sketchy approach to working with client funds they are threatened and harassed. Their method of creating invoices to increase stock prices up is deplorable! Insight has been trying to get on the Best Companies to Work For list and it makes me greatly concerned for anybody that would consider putting the required time and energy and huge risk of changing employment, relocation, etc., to become employed with this company!
The benefits might as well not be any at all! If you pay for the 'all the bells and whistles plan' that costs a bunch to be a part of, you'll soon come to find yourself with large suprising bills for things that most insurance plans cover. They're pushing to get everyone on the high deductible plan, but that offers in essence just coverage for huge problemsome medical issues. It's not a good plan for those who would like their familes to get regular wellness checks or basic illness treatment such as those for sinus infections, allergies, asthma, or even hurt limbs, etc.
In this job market, we cannot afford to not to be extremely careful with where we invest our time and our energy! Please, do yourself quite possibly the greatest favor of your life and seek employment with a company that cares about its employees and where your good energy and longevity will be rewarded not wasted!
Advice to Senior Management – Take pride in Insight to make it an organization well worth changing jobs for!
No, I would not recommend this company to a friend
2012-09-30 09:24 PDT
1 person found this helpful
Current Employee – been working at Insight full-time for more than 7 years
Pros – Insight has good benefits compared to many other Arizona based employers -- you can also come and go as you please.
Cons – Sales management does nothing to train and force the sales rep to actually sell--they are just order takers.
Advice to Senior Management – Develop a world class Sales team by actually teaching sales skills and getting rid of those who just take orders. Put Product Management back to where it was --a very profitable department --and stop wasting time trying to get the large manufactures...IBM, HP, ect. more business...it won't happen unless customers call and ask for it. The old regime actually knew what they were doing...this new regime simply is rearranging deck chairs on the Queen Mary (it doesn't matter what this round of executives do, Insight is not going anywhere). I am recommending Insight to friends simply because as long as you keep your mouth shut and stay mediocre -- you may have a
well paying job for life.
Yes, I would recommend this company to a friend
2012-08-24 17:45 PDT
Former Employee – worked at Insight full-time for more than a year
Pros – Learn Lots and good environment
Cons – Overworked with Little Pay and hard to move up
Advice to Senior Management – Give people more routes for advancement, and when someone deserves a raise.. Give it to them.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-14 00:33 PDT
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