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Insight
2.8 of 5 95 reviews
www.insight.com Tempe, AZ 5000+ Employees
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Insight Reviews

Updated May 05, 2013
All Employees Current Employees Only

2.8 95 reviews

                             

70% Approve of the CEO

Insight President, CEO, and Director Kenneth T. (Ken) Lamneck

Kenneth T. (Ken) Lamneck

(44 ratings)

40% of employees recommend this company to a friend
95 employee reviews
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1 person found this helpful  

Tempe, AZ (US)

Current Employee – been working at Insight full-time for more than a year

Pros*Medical benefits
*Fairly flexible schedule
*Great networking opportunities
*Free swag from partners
*Learning how NOT to run a business
*They'll hire anybody - seriously. My training class was bartenders, real estate guys, and retail cell phone sales people. Nobody besides me had an IT background.

Cons*Piss-poor medical coverage for the price. This is more on the boneheads in DC though
*No advancement if you aren't Mormon
*Micromanaged, ridiculous metrics that are unattainable with the resources provided
*Commission is TERRIBLE - they tack on so many adders you have to sell at almost no margin, and still won't beat any of your biggest competitors
*Back-end rebates that are intended to help us drive prices down just go to line the executives' pockets
*Hostile work environment - blatant favoritism/nepotism to the point it interferes with other folks' work, and then threats and hostile retaliation are the rewards HR whistleblowers receive
*The line of crap they feed you in the interviews and training make it sound decent and get you excited.
*New-hire sales trainers have never actually worked in sales, and openly admit it. Which explains why the training is so terrible.
*Constant "trainings" and refresher courses - sometimes several in a single day, 4-5 days a week, which are just sales pitches from whichever manufacturer is in that day, not teaching anything, just pitching the product, which we're required to push on customers in return - which 99% of the time do not apply. I.e. - the requirement (in your quota now) to sell Microsoft licensing that has a minimum cutoff of 250 seats, while not one of your accounts has over 125 seats. And that's one of the less ridiculous scenarios.
*More focused on executive bonuses, buying companies, and sending the good-ole-boy club (aka the Mormon constituency) on trips than actually providing VALUE - you know, the V part of VAR - to customers.

Advice to Senior ManagementCut the BS and get up to date to be competitive. Reward hard work and knowledge.

Yes, I would recommend this company to a friend

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  • Career Opportunities
         
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Tempe, AZ (US)

Former Employee – worked at Insight full-time for more than 3 years

ProsLow stress, some very good people, good intro to sales

ConsCall center mentality with weak middle management. Work ethic varies wildly among employees. Not much room for advancement. Change comp plan often.

Advice to Senior ManagementRetrain your managers

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Tempe, AZ (US)

Former Employee – worked at Insight as a contractor for less than a year

Prosnice environment and good people

Conspay not good , no good facility

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Tempe, AZ (US)

Former Employee – worked at Insight full-time for less than a year

ProsGreat friendly corporate culture and it provides great opportunities for career advancement.

ConsConstant changes are being made as company evolves into a more modernly managed corporation and some changes are prioritized over others making it difficult for some job tasks.

Advice to Senior ManagementGreat job moving the company in the right direction.

Yes, I would recommend this company to a friend

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Tempe, AZ (US)

Former Employee – worked at Insight full-time for more than a year

ProsWorking for Insight introduced me to some nice contacts and gave me the opportunity to work on a wide range of projects.

ConsMy initial experience with Insight was good, but it soured the longer I worked for them. It was upon resigning for a better opportunity I discovered how I was better off leaving them when I did. If one isn’t a resident of California, Massachusetts or Illinois, upon leaving Insight they forfeit all accrued PTO and comp time.

Working for them, it was easy to see that the company is driven more by hardware and software sales than the services they sell. Additionally, the rate at which I saw top talent leaving Insight, over my tenure, was a sign that it wasn’t a place that was willing to compensate or take care of its people. I’ve had friends recruited by the firm, and I’ve provided them the same cautions.

Advice to Senior ManagementImprove compensation and benefits; move away from the commodities sales business model.

No, I would not recommend this company to a friend

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Tampa, FL (US)

Current Employee – been working at Insight full-time for more than 3 years

ProsI was stationed at a client site in the Tampa FL area 5 days a week. My boss who was not a technical guy what so ever never came around

ConsThere was no room for advancement and everything that upper management ever promised me such as raises and paying for certifications never happened. My job as a systems engineer was sort of a dead end job.

No, I would not recommend this company to a friend

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Tempe, AZ (US)

Former Employee – worked at Insight full-time for more than 3 years

ProsThe team members are the best part of the company. The hours are not terrible and the facility is nice complete with a cafeteria.

ConsOver the past 18 months the company has gone through a complete leadership change at the VP level. They are bringing in many executives who hit the ceiling with competitors such as CDW and putting them into leadership roles. Unfortunately this has added significant ego and ladder climbers to that level. I believe C level executives and board of directors are good but don't realize the determent the incoming executives are creating on the company. I voluntarily left at the point I realized I couldn't feel good about myself representing their brand. It used to be customers, company and employees were the top priorities. It now is VP's, Share holders, customers, company and then employees.

Advice to Senior ManagementCheck the egos and actual records of VP's coming into the company. You have not brought in talent you have brought in someone else's baggage.

No, I would not recommend this company to a friend

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Uxbridge, England (UK)

Current Employee – been working at Insight full-time for more than 3 years

ProsOk benefits and nice people

ConsCareer progression and work life balance.

No, I would not recommend this company to a friend

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Phoenix, AZ (US)

Current Employee – been working at Insight full-time for less than a year

ProsInsight is a Fortune 500 company with a great company culture. Employees hired on automatically accrue sick pay, floating holidays and 2 weeks vacation. Their benefits package is decent and their company culture empowers their employees to manage their own business.

ConsOpportunity for advancement has been discussed with me and my teammates, but no clear path within the company has been demonstrated.

Advice to Senior ManagementSet up training for employees that help them better understand the relationship Insight has with its customers and how to improve that relationship.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Insight full-time for more than 3 years

ProsMany talented teammates to work with that have experience in many fields of technology and sales.

ConsInternal promotion and salary guidance is prohibitive of a long term career within Insight.

Advice to Senior ManagementI think it's important to evaluate the processes for employee development and internal career growth. We do a great job of bringing in external talent but sometimes the pay scales cause that talent to leave or internally grown talent to find opportunities elsewhere.

No, I would not recommend this company to a friend

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