Illumina

  www.illumina.com
  www.illumina.com

Illumina Reviews

Updated 16 November, 2014
Updated 16 November, 2014
154 Reviews
3.9
154 Reviews
Rating Trends

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Illumina CEO Jay Flatley
Jay Flatley
113 Ratings

Review Highlights

Pros
  • Fast paced, well well-thought our solutions/processes (in 13 reviews)

  • You get to work with a lot of smart people, and the amenities of the new campus are great (in 12 reviews)


Cons
  • No work/life balance, challenging to get ahead with all the great people (in 19 reviews)

  • No work life balance, getting more bureaucratic (in 6 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    High Tech- High Class

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    I have been working at Illumina full-time

    Pros

    Highly intelligent yet humble people.
    Fast paced, well well-thought our solutions/processes
    Beautiful Headquarters Location
    Opportunities for growth

    Cons

    Long hours are not uncommon

    Advice to ManagementAdvice

    Keep the lines of communication open

    Recommends
    Positive Outlook
    Approves of CEO
  2. 9 people found this helpful  

    One of the best companies to work for in San Diego

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Business Systems Analyst in San Diego, CA (US)
    Current Employee - Staff Business Systems Analyst in San Diego, CA (US)

    I have been working at Illumina full-time (more than 3 years)

    Pros

    Tons of time off. There are two company shut downs annually (summer / winter) where you get at least a week off that doesn't count against the regular paid company holidays or your regularly accrued vacation time.

    The facilities are amazing. The buildings are beautiful with a lot of amenities. The gym is great and has a lot of equipment and is very open. The locker rooms and shower areas are first class. The convenience of the iCafe for fresh meals, salads and everything else you could want. The coffee shops, and the free coffee pods in all the breakrooms keeps you going!

    The pay is very competitive, especially if you are granted stock. Between bonuses, salary, equity, benefits, 401K match, employee stock purchases, the total compensation package is very good.

    It's an innovative company that is exciting to work for. The speakers and seminars are current and interesting and it's exciting to understand what other parts of the business are doing to contribute.

    Cons

    As the company grows, it's becoming more bureaucratic because of the new global business processes and committees you need to get approval from before working on projects. The ability to innovate and move quickly is hampered.

    Advice to ManagementAdvice

    Manage the ERP implementation more carefully. This change alone has the ability to paralyze the company. Don't get rid of best in class applications like SalesForce in an effort to bring everything under one SAP solution. SAP is a kludgy system comprised of acquired systems and isn't a single architecture. It is cumbersome and requires highly paid consultants to make changes and fix breaks. The future is cloud-based, multi-tenant SAAS solutions. It would be great if Illumina had a dedicated CIO.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Totally satisfied with my work at Illumina

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Illumina as an intern (less than an year)

    Pros

    liked the work, culture, wide range of opportunities

    Cons

    I don't see any cons so far.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Everybody was really passionate about what they did and I loved it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Diego, CA (US)
    Former Employee - Software Engineer in San Diego, CA (US)

    I worked at Illumina as a contractor (less than an year)

    Pros

    Flexible times, good people, nice campus.

    Cons

    Contractors don't get a lot of the benefits (like using the gym...)

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    Company that is changing the world and lets you keep your personal life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    I have been working at Illumina full-time (more than an year)

    Pros

    - Very open environment, upper management is approachable and friendly
    - Lots of opportunities to stay physically and mentally fit while at work (pickup soccer games at lunch, mindfulness class, organization sports tournaments)
    - Great pay and stock options are very lucrative as the company continues to grow
    - Company is making a major difference in how healthcare will evolve over the next decade, it feels great to be a part of a company that is truly changing the world

    Cons

    - Many business process are still in start up mode and need to mature (this is being addressed by an internal program, but progress is slow)
    - Some expectation of constant availability

    Advice to ManagementAdvice

    Have a larger vision of where we are taking our information systems and how we can utilize this amazing data we have

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Innovative, Smart, Driven and Passionate. What more could you ask for?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    I have been working at Illumina full-time (more than 5 years)

    Pros

    If you are passionate about what you do, hard working, like to be challenged, and aren't intimidated by working with a bunch of people smarter than you, then you will likely love working at Illumina. The consistent growth at Illumina provides tremendous learning and opportunities for growth. In addition, sr. management really listens to their employee and customer feedback and implements real programs to address concerns.

    Cons

    Illumina is not for everyone. It is predominantly Type A, driven personalities that typically thrive in a start-up, low structure, high-paced environment. The sense of urgency is always high, and so are the demands on high quality work. This permeates the culture so if this doesn't describe your personality, you are probably better elsewhere. Other than match, the other challenge is that Illumina is no longer a start-up, and now must prove it can succeed as a larger organization with more complexity, increased processes, etc. This will not be an easy process, and some may not be up for the challenge.

    Advice to ManagementAdvice

    Keep up the great work, stay close to the business, and keep listening.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great work environment with incredible people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    I have been working at Illumina full-time (less than an year)

    Pros

    The culture at Illumina is one of a kind. The company really embraces core values such as innovation and collaboration, allowing them to be extremely agile and move quickly to position themselves as leaders in the market.

    This creates an energetic and motivated environment. There are high performance expectations, but with that comes the reward of working in such a positive, exciting atmosphere with INCREDIBLE people.

    The leadership additionally, does a great job at recognizing and rewarding employee contribution- both at the management and senior leadership level.

    Cons

    With extreme growth definitely comes challenge- the organization moves VERY quickly and sets high performance expectations. People who don't thrive in a high-change, fast-paced environment will likely not enjoy it.

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Best company to work for in San Diego

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Marketing
    Current Employee - Global Marketing

    I have been working at Illumina full-time (more than 5 years)

    Pros

    Exciting culture of innovation, rapid growth. Focused efforts on improving employee satisfaction. Passionate, smart people will change human health.

    Cons

    Long hours, some work/life balance challenges, management practices somewhat outdated, few women in senior leadership roles

    Advice to ManagementAdvice

    Continue to seek opportunities to communicate with employees in relatable ways, take feedback seriously, and be good role models.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great team dynamic and company culture!

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Illumina as an intern

    Pros

    Illumina's open and collaborative culture makes work enjoyable. I can see huge strides in promoting work life balance and more structure. Overall just a great experience and the company just keeps on growing!

    Cons

    The fast growth needs to be paralleled with established process and structure.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    The experience still haunts me sometimes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Not Applicable in Cambridge, East of England, England (UK)
    Former Employee - Not Applicable in Cambridge, East of England, England (UK)

    I worked at Illumina full-time (more than 3 years)

    Pros

    It is a progressive company which issue shares to tie you into your role. So you can see how much effort you put in to how the company grows. In this respect, it gives you a sense of achievement overall. It is also one of those "life time opportunity" to be within a technologically forefront company. When I left university, I aspired to be in such a company. I came into this company mid-way through my career. There was a semi-friendly culture, but it conflicts with one's loyalty as the organisational chart kept changing.

    Cons

    The turnover rate was quite high. As I joined after the merger, and there was a period of respect between all colleagues, until you start to see individuals being taken out of the running. Then some kind of culling occurred for some reason. I was also caught up in the political organisational changes, such that I felt very marginalised, and also disrespected. I also realised that my contribution within those long email chains, often advices or trialed and tested solutions that came from years of experience from my side, was then taken as some kind of new ideas or achievement on the US side. It often were from the sales team who were more aggressive and came across as running the company to be honest ! It really was about US HQ, and no actual understanding of contribution on the Europe side at all. People got more annoyed as their contributions were not acknowledged and skillsets were stripped away. Or rather, "copied" away. It is one thing if you made clear who was in a project and who was not. But when the boundaries are so undefined, then yes, it seems almost like setting up the employee to fail.

    Advice to ManagementAdvice

    I like you to know that, you managed to take away some of the very well respected managers who grew the original small companies before the big merger. That was a very big mistake. You potentially had some of the very wise and solid professionals who stood strong in this industry and ensured the security of the company, and you let this be mismanaged away by some very disrespectful and arrogant, and untrained under mid-30s professionals. Some of approaches used were even unlawful !

    I was surprised to find out that another colleague also took out a loan to supplement actual business trips to sell the products, and we are still in debt due to this. The salary was unjustified. Looking back in hindsight on Glassdoor here allowed me to see how naive some of us were in reality. You did not even look after the basics right. Allowing employees the most basic tools, without impacting their own personal and financial statuses.

    Also, you overworked your operations staff such that, I saw one woman fainting because of meeting your quarterly goals. Please ask yourself whether you are a true ethical company or not. Because if you were, then the ethical aspect starts on the inside, and that also mean following the employment laws ! Working under a set number of hours and no more, and bringing in health and safety laws too without burning out your own employees. Instead of perfecting some of the needed basics to keep employee happy and healthy in a steady way, the emphasis were put on the bottomline.

    I would also check the ethics and the professionalism of some of your senior IT managers. As I understand that a few of them joined and migrated from another bio-tech company. Yet, I saw one male manager who was absolutely unprofessional and harassed a young intern verbally, such to a high extent that, he rechallenged him back with a knife ! This was during a company meal,on an off site support trip. What kind of people are you hiring ? This is not the kind of company that I want to work for. And yes, this same high level Director just saw Jay as a face of the company and no more. Well, at least I believed in science, and I believe in what Jay say ! There is a huge difference between those who are from science backgrounds and believe in the company to those who just want the prestige and the title or the money.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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