ITT Technical Institute

  www2.itt-tech.edu
Work in HR? Unlock Free Profile

ITT Technical Institute Reviews

Updated 18 August, 2014
Updated 18 August, 2014
537 Reviews

2.2
537 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ITT Technical Institute Chairman & CEO Kevin M. Modany
Kevin M. Modany
300 Ratings

Review Highlights

Pros
  • Pay was decent for no experience and no degree (in 13 reviews)

  • The reward of helping students achieve their goals is priceless (in 20 reviews)


Cons
  • no work life balance - required to work 6-7 days per week and on vacation or sick leave (in 16 reviews)

  • upper management has unrealistic expectations, does not care about employees or students (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Tons of knowledge at your fingertips. This is the ideal company for someone new to the vast world of IT.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Support Technician
    Current Employee - Systems Support Technician

    Pros

    The abundance of technology at your every beck and call. Awesome support system. Pay is tolerable.

    Cons

    Not as much training as I would have expected, but they are sure that you know what you need in order to do your job well.

    Advice to ManagementAdvice

    At least pay what the median is in each state. The cost of living annual raise that you get doesn't mean much.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sales Associates Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Educational Recruiter  in  Rancho Cordova, CA (US)
    Current Employee - Educational Recruiter in Rancho Cordova, CA (US)

    Pros

    Salary is decent at average of $35k to $40k a year. Schedule, and set up High School presentations as a recruiter, and capture the attention of students who are already portraying interest in furthering their education. FU and invite them and their parents to school and tour them and sell them on attending the school. Once interested, you pass them on to the testing area, and onto the next school and same o same o. Half in office, half in field, indepent for most part.

    Cons

    Salary only, no extra incentives. (PERSONAL EXPERIENCE Some managers can micro manage and ruin your chance at feeling comfortable. They tend to hire drill instructor types to be managers, so tread carefully. If you receive Top Outside sales representative for the whole district, they can lose your record of employment and your earnings that show it , so I recommend holding on to anything they give you, because they wont. If your supervisor mistreats you and you try to go over their head to complain, they find out about and make your office life a living hell. Then when you give a two weeks notice, you look like the bad guy and they conveniently lose your award. Not everyone is like this, but this was a major con to a position I loved the best, and was unable to keep, or return to. )

    Advice to ManagementAdvice

    Grow a heart and put the HUMAN back in HR.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Wonderful experience, professionals all the way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjunct Instructor  in  Portland, OR (US)
    Current Employee - Adjunct Instructor in Portland, OR (US)

    Pros

    Interacting with the students and student support staff. The success of ITT Tech. is dependent on student success. Those at ITT Tech ensure that all efforts are made to fulfill the students expectations.

    Cons

    One of the challenges that I see is some of the students do not take the education process seriously. This has to change and I find it to be an ever pressing matter.

    Advice to ManagementAdvice

    In order for the instructors to succeed a realistic set of goals and expectations should be communicated to ALL involved parties.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Not what I expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative
    Current Employee - Admissions Representative

    Pros

    Teamwork, focus on school and students

    Cons

    Micro-manages and no support from the beginning

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Intern through ITT Technical Institute

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Administrator
    Former Employee - Web Administrator

    Pros

    Work with an outside entity in a real world job position, good contacts and new experiences learned.

    Cons

    Coordination with ITT for future job openings was minimal.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great coworkers, not so great atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative
    Former Employee - Admissions Representative

    Pros

    Loved working with the students, loved my coworkers. The staff and faculty genuinely care about the students.

    Cons

    Management is very disorganized. Unfortunately it seems the company itself only cares about the money. Terrible atmosphere, not encouraging or positive from upper management.

    Advice to ManagementAdvice

    Restructure your staff so that good employees are not lost. Listen to your employees without threatening them with termination. Care about your students.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Adjunct faculty concerns, and educational outcome of students, seem to be of little importance to corporation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjunct Faculty Member
    Current Employee - Adjunct Faculty Member

    Pros

    Some students are motivated to learn. Some faculty are caring and want to genuinely help improve lives of students.

    Cons

    Students do not have advisers to help them make decisions about their education or help them with life issues. It is hard to enjoy teaching when you know that many of your students should be reconsidering their decision to get degree at ITT-Tech. This school is not the best fit for most students. But full time company employees are sales people, and only path students are encouraged to follow is more and more classes at ITT-Tech. Classes are $2000 per quarter, yet curriculum that instructors are pressured to follow is poorly written. Students in advanced classes typically have not mastered material in prerequisite classes, so they struggle to comprehend new material. Almost any criteria you can think of for good adjunct faculty job is not met here; cons are too many to list.

    Advice to ManagementAdvice

    Put priority on education.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    ITT Tech not too great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Adjunct Faculty Member  in  Albany, NY (US)
    Former Employee - Adjunct Faculty Member in Albany, NY (US)

    Pros

    Convenient from the northway, basically.

    Cons

    Terrible business model, terrible management. For-profit education is a bad education.

    Advice to ManagementAdvice

    The student's education should be paramount to your profits.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Dysfunctional Leadership is causing the ship to lean

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjunct Professor  in  San Diego, CA (US)
    Current Employee - Adjunct Professor in San Diego, CA (US)

    Pros

    Great people working at their jobs, great instructors.

    Cons

    Adjuncts can only teach three classes a quarter. The reason is to keep from having to pay benefits to existing teachers. This means hiring adjuncts who are less qualified to fill the greater number of adjunct positions. Top management is only concerned about following their processes and policies so they can drive the stock price and are not concerned about how to give good customer service (i.e. help the students succeed after receiving their education)

    Advice to ManagementAdvice

    Drop your tuition. This will allow more students to attend. Focus on giving good customer service, Help the students succeed. Allow those professors who love to teach to teach instead of making decisions based on maximizing profits.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Default Mill. Degree Mill. People Mill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Educational Representative
    Former Employee - Educational Representative

    Pros

    Compensation is salaried with benefits, 401k option, etc., tempting for an entry-level sales job. On the sales end, some of the employees are really nice people, that make the job bearable. Seem to do a lot to help military veterans who have related training. Plenty of structure. Great feeling of inspiring people that may have given up on themselves. Strong training program.

    Cons

    Benefits are no frills. Corporate micro-manages everything. Secretly audits employees. Loans are deliberately given to people not very likely to graduate (no support system, additional financial support for day-to-day stuff). Recruiters are regularly pressured (with termination or write-ups) to meet standards that legally cannot be called quotas. The classes and facilities aren't all that nice for the cost of tuition to be so high (compared to a state or other private colleges), so selling it to someone who doesn't know the difference is the real swindle here. People come and go. Good people aren't promoted within. Office culture varies from location to location.

    Advice to ManagementAdvice

    Invest more in facilities and create readiness workshops for students because unhappy students are serving as a poor reflection on the organization. Inspire your sales force and foster team bonding. Build strategic partnerships with local schools and invest in the local communities.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Worked for ITT Technical Institute? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.