IRS

www.irs.gov

IRS Reviews

Updated 29 January, 2015
Updated 29 January, 2015
426 Reviews
3.5
426 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Koskinen
55 Ratings

Review Highlights

Pros
  • It also offers a great work/life balance (in 36 reviews)

  • Good Benefits, working with great co-workers who will help you when needed (in 31 reviews)


Cons
  • Lack of career advancement due to budget and status quo (in 5 reviews)

  • Work can become redundant and its hard to move around once stuck in a job series and grade (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    irs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Kansas City, MO (US)
    Former Employee - Anonymous Employee in Kansas City, MO (US)

    I worked at IRS full-time (more than a year)

    Pros

    great schedule, flexible shifts, great opportunity to move about company

    Cons

    need to interview more, some positions are hired on skill only.

    Advice to ManagementAdvice

    allow consecutive days on time off. Hire from the outside more.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IRS Agent in Providence, RI (US)
    Former Employee - IRS Agent in Providence, RI (US)

    I worked at IRS (more than 10 years)

    Pros

    Worked for 30 years as a revenue agent. People I worked with were professional, knowledgeable and dedicated. Training use to be top notch. Basically received a masters in taxation when initially hired. Work life was great. Woman receive equal pay and do to EEOC laws minorities and woman have a better than average chance of promotions.

    Cons

    Because of budget cuts, training is now virtually nonexistent, promotions are limited and supplies are tough to come by.

    Managers aren't alway the best. Although, I was fortunate to have good ones during my career.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Great employer to work for while in college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Representative in Covington, KY (US)
    Former Employee - Contact Representative in Covington, KY (US)

    I worked at IRS full-time (more than 8 years)

    Pros

    Flexibility, great mentors, vast array of opportunities, job stability, and overall great teamwork from co-workers.

    Cons

    Seasonal peaks not as long in certain departments, pay freezes every now and then, hardly any recognition from upper management, training can be sub-par at best depending on department.

    Advice to ManagementAdvice

    Take control over your department regardless of how much management experience you have, let your team no where you stand on principles and goals. Also to ensure communication is key, don't just sit in an office all day and only come out when there is a meeting to be held. Make yourself personable yet remain professional. No favorites!

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good for benefits, Bad for boredom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contact Representative in Holtsville, NY (US)
    Current Employee - Contact Representative in Holtsville, NY (US)

    I have been working at IRS full-time (more than 3 years)

    Pros

    The benefits of starting at the IRS are great. You receive a decent annual salary which steadily increases. Plus, you get access to loads of other jobs solely for federal employees.

    Cons

    Starting as a Contact Representative is terrible. Customer service is not what the IRS is known for, and they have not learned how to properly schedule phone calls and paper inventory.

    Advice to ManagementAdvice

    Continue to listen to what employees and customers have to say and then actually implement the ideas!

    Recommends
    Neutral Outlook
  6.  

    Internal Revenue Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent in Plantation, FL (US)
    Current Employee - Agent in Plantation, FL (US)

    I have been working at IRS full-time (more than 5 years)

    Pros

    Very great place to work

    Cons

    Management can very controlling and micromanage

    Advice to ManagementAdvice

    Work with employees and given them a chance to share ideas that really work and will help the organization.

    Recommends
    Positive Outlook
  7.  

    Contact Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contact Representative in Kansas City, MO (US)
    Current Employee - Contact Representative in Kansas City, MO (US)

    I have been working at IRS full-time (more than 3 years)

    Pros

    I have gained a lot of experience in the field of taxes and can use this knowledge in my everyday life. I met a lot of new people over the seasons and the training somewhat prepares you for what to expect on the floor.

    Cons

    Training should be more in depth for the different areas the contact representative deal with. This position only starts out as a permanent seasonal and your season could last anywhere from 6 -11 months just depends on the budget.

    Recommends
    Neutral Outlook
  8.  

    Good Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IRS

    Pros

    Supportive Environment for employees even contract employees

    Cons

    Top-heavy bureaucracy and complacent management

    Advice to ManagementAdvice

    Get modern

  9.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Fresno, CA (US)
    Current Employee - Customer Service Representative in Fresno, CA (US)

    I have been working at IRS full-time (more than a year)

    Pros

    Excellent to work and great benefit

    Cons

    none at all all all

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Ok, not much opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Examining Technician in Atlanta, GA (US)
    Current Employee - Tax Examining Technician in Atlanta, GA (US)

    I have been working at IRS full-time (more than a year)

    Pros

    This is really a very easy, informal, and non stressful job. There is very little to no phone work required. Time off, for vacation or sick time, is consistent with all other federal positions. The atmosphere is generally laid back, and the building is pretty nice.

    Cons

    Management is largely irrational, but generally nice. I guess it is fairly consistent with the level of work; since it's very uncomplicated, the qualifications to supervise it must not be very high. Each manager seemed to care about numbers and meeting requirements.

    Advice to ManagementAdvice

    Try to realize perspective, and understand that while benchmarks are necessary, they do not ensure accuracy and do not account for technical outages and other factors beyond the employees' control

    Recommends
    Neutral Outlook
    No opinion of CEO

IRS Photos

Internal Revenue Service (IRS) (Photo thanks to Flickr user cliff1066tm, available under by 2.0)
IRS Building (Photo thanks to Flickr user davidboeke, available under by-sa v2.0)
Grand Architecture - This grand facade is the IRS Building on 12th Street NW! (Photo thanks to Flickr user SP8254, available under by-nc-nd v2.0)

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