IKEA
3.6 of 5 447 reviews
www.ikea.com Delft 1 to 5 Employees

IKEA Reviews

Updated Apr 11, 2014
All Employees Current Employees Only

3.6 447 reviews

                             

86% Approve of the CEO

IKEA CEO Peter Agnefjall

Peter Agnefjall

(86 ratings)

71% of employees recommend this company to a friend
447 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Great benefits, Store Manager who really cares about everyone, fun place to work"
    in 46 reviews
  • "It has great values, strong work/life balance, and a unique culture"
    in 20 reviews
Cons:
  • "They pretend to care about a work life balance but they could care less"
    in 17 reviews
  • "coming from a part time you will not choose to do a full time job or work more hours"
    in 18 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Cashier

Cashier (Former Employee)
Edmonton, AB

I worked at IKEA part-time for less than a year

ProsVery professional, very clear about what your duties and roles are, which is surprisingly uncommon in retail. The cafetaria is the best lunch-room I've ever had at any job - the I believe $5 lunch buffets everyday were awesome and the staff who served it were very nice. Also, they were generous with breaks, which is not always the case in Alberta as they are not technically mandatory.

ConsNot many opportunities to get to know your co-workers... part of this is just the professional atmosphere, the managers are a bit more serious than some retail settings. Also, the incentive program is funny but also pretty lousy - 15 perfect cashes for a free $0.99 ice cream is pretty lame, to be honest.

Advice to Senior ManagementMaybe make a more fun working environment... although I doubt there is a huge incentive to do so since retail generally has quick turnover rates.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Absolutely amazing work experience

Sales Associate (Former Employee)
Woodbridge, ON

I worked at IKEA part-time for more than a year

ProsThe overall community the store has together is great. Absolutely loved my job and its benefits even though i was part time. Companies values are great and can be used when looking at working at other companies

Consthe only problem was the customers.. Sometimes they can be rude

Advice to Senior ManagementDont change anythign they are doing things right

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Good teamwork

Anonymous Employee (Former Employee)

I worked at IKEA part-time for less than a year

ProsThere was good team work

ConsHaphazard shifts and late hours

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great workplace with a lot of opportunity for growth.

Certified Kitchen Seller (Current Employee)

I have been working at IKEA full-time for more than a year

ProsGreat benefits and friendly working environment. There is a lot of opportunity for growth if you seek it. The compensation is good and work varies from day to day making it more enjoyable and not feeling like a repetitive task.

ConsThe store sees to be lenient with enforcing goals at times. It is a retail environment and goals are set to be met, yet when it is visible that someone is not performing up to par it is very rare that there is any enforcement, other than that there is no major cons.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Welcoming, informative and inclusive

Merchandising (Former Employee)
Toronto, ON

I worked at IKEA part-time for more than a year

ProsProfessional sales, product and management training.

ConsGreater networking between departments to better learn details and people in each
in turn helps to understand and promote all areas of Ikea as a whole

Advice to Senior ManagementAlways promote happy, positive informative approach and direction.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

Friendly staff, good pay

Customer Service Representative (Former Employee)
Coquitlam, BC

I worked at IKEA part-time for more than a year

Prosgreat co-workers, fun atmosphere, good benefits, competitive salary

Conslong interview process, lots of turnover so retraining new staff takes a lot of resources. Hard to get FT work

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

safety not priority

Anonymous Employee (Former Employee)
Etobicoke, ON

I worked at IKEA full-time

ProsPeople are good. Environment is good.

Consfloor signage is applied at a safety risk either when pump trucks are going by you or when the store is open and shopping carts could run you over.

Advice to Senior Managementschedule safe times for someone to apply the floor graphics

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Employees have a say

Operational Support (Former Employee)
Brossard, QC

I worked at IKEA as a contractor for more than 3 years

ProsThey have great salaries for the positions and an open door policy making it really easy to talk to management. They also work hard to being a sustainable company.

ConsIkea uses lots of contractuals which results in huge turnarounds and constant training, the advantages if you become full time though are immense.

Advice to Senior ManagementSometimes being too close to the employees can hurt, especially when favorites are picked.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good company, friendly and great pay

Customer Service Representative (Former Employee)
Coquitlam, BC

I worked at IKEA part-time for more than 5 years

Prosgreat co-workers
very competitive pay
very good benefits

Conslong interview process
can be hard to get full-time work

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

Poor upper management

Anonymous Employee (Former Employee)

I worked at IKEA

ProsStrong culture, great co-workers, 15% discount, free uniforms. The part time co-workers doing the hard work were amazing and dedicated even without support from management

ConsPoor upper management, weak steering team, high turnover, weak business focus, little promotion from within

Advice to Senior ManagementPromote more from within! Management at store would complain about high turnover, but would do nothing to support and build competence. Absolutely terrible assistant store manager who was completely incompetent and juvenile - store went downhill when she was hired.

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for IKEA? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at IKEA reviews and ratings - including employee satisfaction and approval ratings for IKEA CEO Peter Agnefjall. All 447 reviews are posted anonymously by IKEA employees.