Huntington National Bank
2.9 of 5 172 reviews
www.huntington.com Columbus, OH 5000+ Employees

Huntington National Bank Reviews

Updated Apr 09, 2014

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2.9 172 reviews

                             

75% Approve of the CEO

Huntington National Bank Chairman, President, and CEO Steve Steinour

Steve Steinour

(89 ratings)

50% of employees recommend this company to a friend
172 Employee Reviews
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Review Highlights

Pros:
  • "Good benefits, and high starting pay than most entry level positions"
    in 7 reviews
  • "Growing company, good environment to work in (depending on your job), great benefits"
    in 7 reviews
Cons:
  • "Long Hours, Heavy on Sales Results, Pressure to Perform"
    in 11 reviews
  • "Some disconnect between company vision of employees and upper management"
    in 11 reviews
  • Show more review highlights

Reviews

 

Nice Place To Work But Long Hours

Branch Manager (Current Employee)
Cleveland, OH (US)

I have been working at Huntington National Bank full-time for more than 3 years

ProsSalary, Co-Workers, Clean Work Environment

ConsLong Hours, Heavy on Sales Results, Pressure to Perform

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Not a welcoming atmosphere

Store Banking Manager (Former Employee)
Cleveland, OH (US)

I worked at Huntington National Bank full-time for less than a year

ProsHuntington pays well...That is the only pro to working at this company.

Cons13 hour days, outrageous sales goals, Management works 75+hr work weeks, not a welcoming environment for a minority, corporate leadership team does not create an environment for personal or career growth. Huntington has more colleague turnover than any company I have ever worked for.

Advice to Senior ManagementStop treating your colleagues like they don't matter. When you create an environment that makes all colleagues feel welcomed and appreciated you will have a successful team with less turnover. Just think of all the money that can be saved by investing time into the employees that you already have instead of just hiring new employees every quarter to replace the ones that were never coached.

No, I would not recommend this company to a friend

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24 hour grace is not what is marketed to be.......

Anonymous Employee (Current Employee)
Hamtramck, MI (US)

I have been working at Huntington National Bank full-time for more than 3 years

ProsTeam members become close, they have no choice, you need each others support to weather all the changes.

ConsTSM's are puppets. Reviews are almost non-existent. If you are a good employee, with high survey and quality scores and great sales, if HNB doesn't feel you are a good candidate to advance, they will find the most ridiculous "trap" and let you go. Good luck getting in touch with an HR rep, they are unavailable, constantly in "meetings". If you decide to work for HNB, be prepared to be spied on, work harder and not smarter, lie to customers and watch your incentive go down the drain. If you leave, whether under your own steam or are walked out, be prepared to lose the last 2 months of incentive you earned. Yes, all those sales for nothing.

Advice to Senior ManagementAnyone with a brain can tell that HNB is weathering poor earnings. Community involvement and media advertising are dwindling. Switch to real time banking and drop the loopholes and ridiculous idea of 24 hour grace. What income you lose in fees would be compensated by better reviews and overall customer satisfaction. What will you choose?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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The interview and how the job was explained to me was different once i got there.

Branch Manager (Current Employee)
Pittsburgh, PA (US)

I have been working at Huntington National Bank full-time for more than a year

ProsGreat Benefits, 401k plan, nice monthly bonus

ConsBonus was never near what explained to me, hours were longer 50-55hrs, turn-over is high, senior leadership is trying to define a message, but when explained by direct management it is watered down with many opinions. (ie employees that have been there along time)

Advice to Senior ManagementHave talking points in writing when conveying messages to the company. Have the district managers show accountability by proving their branch receives the correct messages. Most branches do not listen to voice meetings and there is only 1 or 2 people listening. Then when conveying the message to their team it is watered down.

No, I would not recommend this company to a friend

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Horrible management structure with no way to report inept managers

In Store Banking Specialist (Current Employee)
Okemos, MI (US)

I have been working at Huntington National Bank full-time for more than a year

ProsPeople from corporate seem to actually care about the customers

Base Pay and benefits are competitive.

ConsDisctrict and Store Managers insist on a strict chain of command so you must complain about an inept Store manager directly to him. If you try to go higher up they just refer the matter back to the Store manager to take care of.

Incredibly high turnover rate (mostly due to horrible management)

Greatly reduced incentive plans while making them impossible to hit (it is rare for more than 1 banker out of the entire district to get a monthly incentive check).

Advice to Senior ManagementListen to you customer facing employees and realize with low sales results and high turnover the manager is usually the problem.

No, I would not recommend this company to a friend

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Customer service

Customer Service Representative (Current Employee)
Indianapolis, IN (US)

I have been working at Huntington National Bank part-time for more than a year

ProsWorking with people to understand needs

ConsLong hours with limited breaks

Advice to Senior ManagementPay attention to employee needs

Yes, I would recommend this company to a friend

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Sad...

Do Not Wish to Say (Former Employee)
Central, MI (US)

I worked at Huntington National Bank full-time for more than a year

ProsGreat employess, great customers, great accounts.

ConsFavortism, unethical behaviors, and poor management skills

Advice to Senior ManagementThe Branch managers spend little time there, almost never work a weekend and do things unethically. Branch managers are doing anything, and everything to try to hit quota's to the point of being unethical. IE. Changing a customers phone number in ESS in order to not receive a bad score on a Customer survey, or putting the customer on a do not call list.
Writing up employee A for a behavior but employee B does the same or worse and they do not get written up.

No, I would not recommend this company to a friend

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Relationship Specialist

Relationship Specialist II (Former Employee)
Columbus, OH (US)

I worked at Huntington National Bank full-time for more than a year

ProsGood Company to work for

ConsSlow turn times for the industry

Advice to Senior ManagementKnow the products and don't take someone and promote when they have never did mortgages

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Average Employee Culture

Mortgage Loan Officer (Former Employee)
Pittsburgh, PA (US)

I worked at Huntington National Bank full-time for more than 5 years

ProsStrength in the local community

ConsPolicy within the orgazination for employment as a Mortgage Oringinator

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Business Banking Specialist

Business Banking Specialist (Former Employee)
Troy, MI (US)

I worked at Huntington National Bank full-time for more than 3 years

ProsThe colleagues were great and the environment was very professional.

ConsI don't have any cons to mention I loved working for Huntington.

Advice to Senior ManagementNo advice to forward to management.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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