Hotwire

  www.hotwire.com
  www.hotwire.com

Hotwire Reviews

Updated 21 November, 2014
Updated 21 November, 2014
118 Reviews
2.9
118 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hotwire President Henrik Kjellberg
Henrik Kjellberg
33 Ratings

Review Highlights

Pros
  • The company respects work-life balance, while still offering challenging opportunities (in 31 reviews)

  • Exciting industry (travel) discounts on travel products (in 6 reviews)


Cons
  • Work-life balance are non-existent depending on the group (in 4 reviews)

  • If you're looking for career growth, you need to make sure you are on your manager's radar at all times (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great people, challenging work, and much to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bellevue, WA (US)
    Current Employee - Anonymous Employee in Bellevue, WA (US)

    I have been working at Hotwire full-time (more than an year)

    Pros

    Hotwire is a small company with the backing of a large one - and it has the best of both worlds. I have the ability to make a real impact on our products, due to the small nature of the company. At the same time, I have the full resources of a large company at my disposal. Good training programs, a commitment to women in the workplace, and knowledge that, when I'm ready to take the next step in my career, my contributions at Hotwire open the door to global opportunities with Expedia. Plus, the travel benefits are awesome. I've been to 8 different countries alone this year, and am already looking forward to next year's trips to new, unexplored places.

    Cons

    Hotwire is starting its next chapter, and there is a lot of work - and change in how we do things - in order to reach our goals.

    Advice to ManagementAdvice

    Over communicate where we are going and how we will get there.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Hotwire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time (more than an year)

    Pros

    Start up feel with the safety net of a large corporation
    New leadership bringing new ideas to the table
    Dynamic and diverse workforce

    Cons

    How best to tie Expedia Inc and Hotwire together

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in San Francisco, CA (US)
    Current Employee - Engineer in San Francisco, CA (US)

    I have been working at Hotwire full-time (less than an year)

    Pros

    Great co-workers
    Supportive Environment
    Room for creativity
    Great benefits
    Work Life Balance

    Overall Happy to be a part of Hotwire.

    Cons

    Not much negative to say but Growth is one thing where we should work on.

    Advice to ManagementAdvice

    Please keep up the culture and values!, plus keep up the innovation engine.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Awesome workplace!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Hotwire as a contractor (more than 3 years)

    Pros

    Great product to work on - travel!
    Small enough of a company (about 300 employees) - your voice IS heard.
    Start-up'ish environment & culture
    Lost of camaraderie, family-like feeling, very caring folks overall.

    Cons

    none....well, maybe more coconut water in the fridge! :)

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in San Francisco, CA (US)
    Former Employee - Senior Analyst in San Francisco, CA (US)

    I worked at Hotwire full-time (more than an year)

    Pros

    Best interpersonal relations between superiors and juniors, cordial atmosphere, better on job facilities

    Cons

    Inferior review process in the organization

    Advice to ManagementAdvice

    Individual Review shall be three monthly or at least biannually

    Recommends
    Positive Outlook
    Approves of CEO
  7. 5 people found this helpful  

    A good place to get e-commerce experience but that's about it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Hotwire full-time (more than an year)

    Pros

    Work-life balance, travel perks, diverse fun staff, SF location, access to C level, opportunities to learn, try a lot of stuff, and have impact.

    Cons

    A lot of the pros were fading away when I left. Compensation is pathetic vs. Competition. Many middle managers are horribly incompetent, immature, and or mean. Decisions are not very data driven. High turnover. Poor HR. Little cooperation with Expedia.

    Advice to ManagementAdvice

    Just close down, it's over. Tell investors to stuff it and pay people fairly in the meantime.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 7 people found this helpful  

    Poorly managed company with no product direction and bad culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in San Francisco, CA (US)
    Current Employee - Director in San Francisco, CA (US)

    I have been working at Hotwire full-time (more than 3 years)

    Pros

    Great location in the financial district; solid ties with Expedia guarantee stability and job security no matter what; great work-life balance

    Cons

    Leadership changes have turned a great company into a poisonous one; executives spend time bad mouthing each other rather than trying to turn around an outdated product; turnover is very high and hiring is a challenge given the bad reputation within the Bay Area; employee morale is at its lowest, don’t be fooled by sudden waves of positive reviews…

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    Just plain awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hotwire full-time (more than 5 years)

    Pros

    This place is almost void of pros at this point, you can thank the new CEO directly.

    Cons

    Everything has become a con, oh how we miss the good old days from a few years ago. There is no hope of those days returning until the CEO is replaced or Expedia intervenes.

    Advice to ManagementAdvice

    Replace the CEO with someone that won't violate HR protocol on a regular basis and has some sense of the travel industry. It's truly frightening how much blatant disregard for general morality the current leadership team demonstrates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    do not work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time

    Pros

    travel benefits, office central location

    Cons

    all the rest really is a con

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Outdated without an identity, but positive forward momentum.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Hotwire full-time

    Pros

    The work-life balance is impressive considering Hotwire is a digital company and is located in San Francisco. The company is slowly modernizing after several years of a stagnant "if it isn't broken, don't fix it" mentality. Due to both the size of the company and the leadership, your title does not determine whether or not you get to have a voice. There is an opportunity at this point in time to greatly impact the future of this brand.

    Cons

    Because the company is in a position to play catch-up after years without any major change, there are internal growing pains. There is little to no cross-functional alignment (terrotorial silos) and most teams assume their own goals translate to the goals of others. The vocal minority often win during times of conflict. There is very little comaraderie among employees, and it seems as though people's various passions about the company have less to do with the product itself, but with the discounts (which are subpar). While the company frantically tries to scale for change, teams are being fractured across the Seattle and San Francisco offices - further reducing chances of developing a sense of comeraderie. While the work varies in excitement, the environment is dry and humorless. Transparency on mobility, pay scales and career development is opaque at best. Compensation (despite the fact that it is located in the most expensive city in America) is not even close to competitive.

    Advice to ManagementAdvice

    Work on processes to help facilitate the pace at which the brand is changing. Don't downplay the impact of hiring in two places. Focus on improving morale in a meaningful and measurable way...happy employees make a successful company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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