Home Instead Senior Care Reviews

Updated 14 April, 2015
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3.2
286 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Roger Baumgart
58 Ratings

Pros
  • Great group of people who want to make a difference and help seniors (in 10 reviews)

  • Flexible hours that work around your schedule (in 17 reviews)

Cons
  • Hounded you for shifts even if you couldn't work, low pay, poorly managee (in 17 reviews)

  • No benefits back then in 2010 and unreliable caregivers relieving one from a shift (in 16 reviews)

More Pros and Cons

Employee Reviews

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  1. Has been an awesome experience giving me the opportunity to make a difference in Seniors Lives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Giver
    Current Employee - Care Giver

    I have been working at Home Instead Senior Care part-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Opportunity to make a difference in Seniors lives.
    Flexible Hours

    Cons

    Not enough hours
    Pay in not substantial

  2. Was rewarded for EXCELLENT service by passively being laid off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver in Etobicoke, ON
    Former Employee - Caregiver in Etobicoke, ON

    I worked at Home Instead Senior Care part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Wonderful clients, varied placements: hospice, etc. Great families. Lots of opportunities to meet coworkers through paid info sessions ex: Alzheimer's training, first aid and food safety.

    Cons

    Poor wages. Lack of respect for front line workers by office staff. Poor communication. No benefits.
    I want to start out by saying that ALL of the clients I had through this company complimented my work 100%, I even received the caregiver of the month award. I worked with this company for over 9 months before I was told that I would be taken off of a main (a higher paying client) assignment immediately. I had slight health issues that the time that occasionally caused me to run late. This was the reason I was taken off of the roster, no warnings. NOTHING. I was told that I would be placed somewhere else but never heard back. I realized that this was their way of basically firing me without "letting me go". 2 weeks without communication from them and I called and explained how unprofessional it was of them to keep me stranded. I explained that I had a mortgage to make and their lack of communication was completely unprofessional and disrespectful. I asked if they wanted me to stop by to return my badge and their material/ documents and they said no.

     Also, I later learned that the client's family was FURIOUS that I was taken off as caregiver an shortly after stopped dealing with homeinstead.
    -M

    Advice to Management

    Pay your front line staff (caregivers, PSW's) more and treat them with CARE and respect. Without them, your company is nothing.

  3. Helpful (1)

    get a job at a legitimate company-don't waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Home Instead Senior Care

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    none- people who care about seniors will find an ethical place to work

    Cons

    no money, hours or a reference when your future employer learns that you worked for these guys

    Advice to Management

    I am sorry that Canada allows you to set up shop in our country

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. An intense learning experience to start my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Halifax, NS
    Former Employee - Anonymous Employee in Halifax, NS

    I worked at Home Instead Senior Care full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    There is fantastic support and training available from the head office. It is a company, that at the core, is about providing great quality care to a vulnerable population. There is tremendous job satisfaction because of the work and objectives of the organization. Because this is a small franchise, it is a great introduction to different business processes.

    Cons

    Because it is franchised, the personal history and managerial style of the owner greatly influences the work experience. Due to the small team in the office, and the commitment to 24/7 access, the on call schedule is extremely taxing. Personality fit is everything, and it is a continuous struggle to attract and retain talent due to low wages and no guarantee of hours.

    Advice to Management

    Greater objectivity is required, as well as non-monetary perks to supplement low wages. More thorough training should be offered initially, and written procedures would add much-needed structure.

  6. Helpful (1)

    great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Windsor, ON
    Current Employee - Caregiver in Windsor, ON

    I have been working at Home Instead Senior Care part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    24 hour support for caregivers
    provides a detailed client back ground before you go into the home
    has meetings every other month
    provides great training

    Cons

    As the team grows there can be some miss communication, however it continues to improve.

  7. Not worth the effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver/Driver in Mississauga, ON
    Former Employee - Caregiver/Driver in Mississauga, ON

    I worked at Home Instead Senior Care part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The good work that they do for seniors.

    Cons

    The interview process was fairly easy, however it had still been an entire month before I was offered a shift. I have since found employment elsewhere. Part -time as an option is great...No-time however was a complete waste of time

    Advice to Management

    Speed up the time it takes to provide shifts to your employees. It shouldn't take so long!

  8. Care Giver

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Caregiver in Gettysburg, PA (US)
    Current Employee - Caregiver in Gettysburg, PA (US)

    I have been working at Home Instead Senior Care part-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Love working for this company! The are understanding and easy to work with. The Clients are great to work with too! We get our schedule a month at a time so it is nice to know what is going on too!

    Cons

    ust be willing to work weekend and holidays.

  9. Helpful (1)

    Friendly company, staff works hard to accomodate client and caregiver needs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Vancouver, WA (US)
    Current Employee - Caregiver in Vancouver, WA (US)

    I have been working at Home Instead Senior Care part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible schedule. Really nice being able to help seniors that need companionship and assistance. Good for part time work, either as light second income or while attending school.

    Cons

    Hours are not steady. Clients and work hours are constantly changing. Pay is not great. Not really a career job, not much advancement opportunities.

  10. Caregiver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Kennesaw, GA (US)
    Current Employee - Caregiver in Kennesaw, GA (US)

    I have been working at Home Instead Senior Care part-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    With this job you can work flex hrs.

    Cons

    IThis job is rewarding , but can bee stressful

  11. Awsom company for senior care in need of companionship.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Home Instead Senior Care

    Pros

    Flexible work and client schedules.

    Cons

    I cannot think of any.

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