Home Instead Senior Care

  www.homeinstead.com
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Home Instead Senior Care Reviews

Updated 28 August, 2014
Updated 28 August, 2014
195 Reviews

3.3
195 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Roger Baumgart
26 Ratings

Review Highlights

Pros
  • One pro is that you are helping create jobs and helping seniors stay in their home (in 7 reviews)

  • Ability to help seniors stay independent, flexible hours, good training (in 4 reviews)


Cons
  • Low pay, benefits only for office staff (in 9 reviews)

  • No benefits or paid time off, little interaction with other caregivers, lack of company support (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Has been an awesome experience giving me the opportunity to make a difference in Seniors Lives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Giver
    Current Employee - Care Giver

    I have been working at Home Instead Senior Care part-time for less than a year

    Pros

    Opportunity to make a difference in Seniors lives.
    Flexible Hours

    Cons

    Not enough hours
    Pay in not substantial

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    An intense learning experience to start my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Halifax, NS
    Former Employee - Anonymous Employee in Halifax, NS

    I worked at Home Instead Senior Care full-time for more than a year

    Pros

    There is fantastic support and training available from the head office. It is a company, that at the core, is about providing great quality care to a vulnerable population. There is tremendous job satisfaction because of the work and objectives of the organization. Because this is a small franchise, it is a great introduction to different business processes.

    Cons

    Because it is franchised, the personal history and managerial style of the owner greatly influences the work experience. Due to the small team in the office, and the commitment to 24/7 access, the on call schedule is extremely taxing. Personality fit is everything, and it is a continuous struggle to attract and retain talent due to low wages and no guarantee of hours.

    Advice to ManagementAdvice

    Greater objectivity is required, as well as non-monetary perks to supplement low wages. More thorough training should be offered initially, and written procedures would add much-needed structure.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver  in  Windsor, ON
    Current Employee - Caregiver in Windsor, ON

    I have been working at Home Instead Senior Care part-time for more than a year

    Pros

    24 hour support for caregivers
    provides a detailed client back ground before you go into the home
    has meetings every other month
    provides great training

    Cons

    As the team grows there can be some miss communication, however it continues to improve.

    Recommends
    Positive Outlook
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  5.  

    Not worth the effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver/Driver  in  Mississauga, ON
    Former Employee - Caregiver/Driver in Mississauga, ON

    I worked at Home Instead Senior Care part-time for less than a year

    Pros

    The good work that they do for seniors.

    Cons

    The interview process was fairly easy, however it had still been an entire month before I was offered a shift. I have since found employment elsewhere. Part -time as an option is great...No-time however was a complete waste of time

    Advice to ManagementAdvice

    Speed up the time it takes to provide shifts to your employees. It shouldn't take so long!

    Doesn't Recommend
    Neutral Outlook
  6.  

    So far it's been a great experience and meet a lot of wonderful people.

    • Work/Life Balance
    Current Employee - Home Health Caregiver  in  Charlotte, NC (US)
    Current Employee - Home Health Caregiver in Charlotte, NC (US)

    I have been working at Home Instead Senior Care part-time for less than a year

    Pros

    flexible, you get to set your own schedule. If you don't want to work on weekends you don't have to.

    Cons

    the pay is low and you have to travel from place to place.

  7.  

    Might not be the best pay but it sure is rewarding!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver
    Current Employee - Caregiver

    I have been working at Home Instead Senior Care part-time for less than a year

    Pros

    Knowing that I am making a difference in a seniors life by just being a companion, flexible schedule, great office staff at my location, extra training offered.

    Cons

    High turn over rate leaving us short staffed, pay is low, sometimes clients expect you to do things you are not allowed to do.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Excellent Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver  in  Charlotte, NC (US)
    Former Employee - Caregiver in Charlotte, NC (US)

    I worked at Home Instead Senior Care part-time for less than a year

    Pros

    Good hours when you need them, gracious warmhearted clients

    Cons

    Something that is needed, that is essential are gas vouchers. Often clients are located in vast outlying areas that require much more gas than normal and paydays are only twice monthly. Being able to use gas vouchers and have the amount subtracted from a paycheck may allow a care giver to be able to accept more or additional clients when trying to fill work hour weeks to 40 hours.

    Advice to ManagementAdvice

    Because wages tend to be on a lower scale, additional bonuses and other monetary incentives would be a good thing.

    Recommends
  9.  

    Great company and people

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Health Caregiver  in  Sacramento, CA (US)
    Former Employee - Home Health Caregiver in Sacramento, CA (US)

    I worked at Home Instead Senior Care full-time for more than a year

    Pros

    The company makes sure you are trained and really know your stuff! They stand behind their employees 100% and time of day or night. Employees get a say in who they work with and when.

    Cons

    The pay scale is a little low unless you have your CNA. The compan is a franchise therefor there can be differing pay scales from one location to the next. One place wanted to charge me a MANDATORY $10 for a company shirt that you dont even have to wear and a paper badge.

    Advice to ManagementAdvice

    Sacramento CA management is the BEST. Portland area is lacking.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Just started. Not sure what to think yet.

    Current Employee - Caregiver  in  Mission Viejo, CO (US)
    Current Employee - Caregiver in Mission Viejo, CO (US)

    I have been working at Home Instead Senior Care part-time

    Pros

    Flexibility in schedule. Part time hours.

    Cons

    Pay seems a bit low.

  11.  

    Really Great Company to work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver  in  Chicago, IL (US)
    Current Employee - Caregiver in Chicago, IL (US)

    I have been working at Home Instead Senior Care full-time for more than 5 years

    Pros

    It's run Great. All of the people in the company are Great! The work is completely flexible (depending on your preferences) and pretty enjoyable. The company encourages and supports you as much as the clients. They do a Really great job all around!!!

    Cons

    The pay is not the best (but workable!) and there are currently no benefits.

    Advice to ManagementAdvice

    Pay the employees more and offer benefits!

    Recommends
    Neutral Outlook
    Approves of CEO

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