Home Instead Senior Care

  www.homeinstead.com
  www.homeinstead.com

Home Instead Senior Care Reviews

Updated 20 November, 2014
Updated 20 November, 2014
225 Reviews
3.3
225 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Roger Baumgart
37 Ratings

Review Highlights

Pros
  • Great group of people who want to make a difference and help seniors (in 10 reviews)

  • Flexible hours that work around your schedule (in 17 reviews)


Cons
  • No benefits back then in 2010 and unreliable caregivers relieving one from a shift (in 16 reviews)

  • Management makes snap decisions, low pay, no benefits (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Has been an awesome experience giving me the opportunity to make a difference in Seniors Lives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Giver
    Current Employee - Care Giver

    I have been working at Home Instead Senior Care part-time (less than an year)

    Pros

    Opportunity to make a difference in Seniors lives.
    Flexible Hours

    Cons

    Not enough hours
    Pay in not substantial

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    An intense learning experience to start my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Halifax, NS
    Former Employee - Anonymous Employee in Halifax, NS

    I worked at Home Instead Senior Care full-time (more than an year)

    Pros

    There is fantastic support and training available from the head office. It is a company, that at the core, is about providing great quality care to a vulnerable population. There is tremendous job satisfaction because of the work and objectives of the organization. Because this is a small franchise, it is a great introduction to different business processes.

    Cons

    Because it is franchised, the personal history and managerial style of the owner greatly influences the work experience. Due to the small team in the office, and the commitment to 24/7 access, the on call schedule is extremely taxing. Personality fit is everything, and it is a continuous struggle to attract and retain talent due to low wages and no guarantee of hours.

    Advice to ManagementAdvice

    Greater objectivity is required, as well as non-monetary perks to supplement low wages. More thorough training should be offered initially, and written procedures would add much-needed structure.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Windsor, ON
    Current Employee - Caregiver in Windsor, ON

    I have been working at Home Instead Senior Care part-time (more than an year)

    Pros

    24 hour support for caregivers
    provides a detailed client back ground before you go into the home
    has meetings every other month
    provides great training

    Cons

    As the team grows there can be some miss communication, however it continues to improve.

    Recommends
    Positive Outlook
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  5.  

    Not worth the effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver/Driver in Mississauga, ON
    Former Employee - Caregiver/Driver in Mississauga, ON

    I worked at Home Instead Senior Care part-time (less than an year)

    Pros

    The good work that they do for seniors.

    Cons

    The interview process was fairly easy, however it had still been an entire month before I was offered a shift. I have since found employment elsewhere. Part -time as an option is great...No-time however was a complete waste of time

    Advice to ManagementAdvice

    Speed up the time it takes to provide shifts to your employees. It shouldn't take so long!

    Doesn't Recommend
    Neutral Outlook
  6.  

    Assist Elderly With Everyday Life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Crossville, TN (US)
    Current Employee - Caregiver in Crossville, TN (US)

    I have been working at Home Instead Senior Care full-time (less than an year)

    Pros

    Working With This Company, Allows Me Feel What I Do Day To Day Is Important.

    Cons

    My Weekly Hours Are Low.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Home care for Seniors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA in Kennesaw, GA (US)
    Current Employee - CNA in Kennesaw, GA (US)

    I have been working at Home Instead Senior Care part-time (less than an year)

    Pros

    The client is in their familiar surroundings and usually have family near or that visits often. I was able to work in homes, assisted living facility and a rehab center when the family wanted someone there to help with care as there was a high fall risk. The care needed was evaluated by the company nurse and if there were any questions, you could call the office. They often knew what the family wanted and any changes to be made.

    Cons

    It is very hard to need to go to a different place each day and sometimes the directions were wrong. The work was not regular. Too many weeks with no clients. They might have needed to give them to the new hires since they seem to hire more nearly every week. I have been with the company since July but have had only a few weeks of regular clients.

    Advice to ManagementAdvice

    Be considerate of employees needs as well as client needs. Hard to keep employees when they aren't able to have work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    A caring company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Health Caregiver in Huntsville, AL (US)
    Current Employee - Home Health Caregiver in Huntsville, AL (US)

    I have been working at Home Instead Senior Care part-time (more than 3 years)

    Pros

    Very good training from the start, continued training, good opportunities for advancement, professional staff, and they send you cards seem to show their appreciation.

    Cons

    Caregiver pay (it is what it is..), there may be times when you do not have shifts to work (its kind of as needed).

    Advice to ManagementAdvice

    Keep up the good work. Try to find a way to increase the pay rate up to at least 9.00 per hour. I think that that might attract more professional caregivers.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Excellent brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Player in Palmyra, PA (US)
    Former Employee - Key Player in Palmyra, PA (US)

    I worked at Home Instead Senior Care full-time (more than 5 years)

    Pros

    Make a difference in life of elderly

    Cons

    Lots of changes constantly, part of the business

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Very great company to work for. Very Nice staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Birmingham, AL (US)
    Current Employee - Caregiver in Birmingham, AL (US)

    I have been working at Home Instead Senior Care full-time (more than an year)

    Pros

    Flexible hours, Nice staff, great pay

    Cons

    Nothing Cons to say about this Employee.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    WOW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Health Care Giver in West Nyack, NY (US)
    Former Employee - Home Health Care Giver in West Nyack, NY (US)

    I worked at Home Instead Senior Care part-time (more than an year)

    Pros

    Can't think of too many pros really

    Cons

    Everything seems fine at first.Then you realize that it's really not They allowed some of us in senior's homes before our background check was back. Then I told them the man I cared for was so much better and he didn't need as many hours and my back was bad also so i wanted to work the minimum amount of hours ..Well my boss and owner of the company, Alison, HOUNDED texted and bothered his son for more hours or to replace me with another person. It was truly sickening how greedy they are.. They also overcharged my man for months for one hour and knew it .I've heard from other employees they do that all the time. After I received a great review and perfect care of the gent I care for..... I got a whopping 25 cent raise!!!!!!! I laughed at that..They charge $22 an hour and pay us $ 9? Greed!

    Advice to ManagementAdvice

    Be honest.... quit scamming people for money and pay the workers better

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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