Home Instead Senior Care

  www.homeinstead.com
  www.homeinstead.com
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Home Instead Senior Care Reviews

Updated 18 September, 2014
Updated 18 September, 2014
207 Reviews
3.3
207 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Roger Baumgart
32 Ratings

Review Highlights

Pros
  • One pro is that you are helping create jobs and helping seniors stay in their home (in 7 reviews)

  • Ability to help seniors stay independent, flexible hours, good training (in 4 reviews)


Cons
  • Low pay, benefits only for office staff (in 9 reviews)

  • No benefits or paid time off, little interaction with other caregivers, lack of company support (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Has been an awesome experience giving me the opportunity to make a difference in Seniors Lives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Giver
    Current Employee - Care Giver

    I have been working at Home Instead Senior Care part-time for less than a year

    Pros

    Opportunity to make a difference in Seniors lives.
    Flexible Hours

    Cons

    Not enough hours
    Pay in not substantial

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    An intense learning experience to start my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Halifax, NS
    Former Employee - Anonymous Employee in Halifax, NS

    I worked at Home Instead Senior Care full-time for more than a year

    Pros

    There is fantastic support and training available from the head office. It is a company, that at the core, is about providing great quality care to a vulnerable population. There is tremendous job satisfaction because of the work and objectives of the organization. Because this is a small franchise, it is a great introduction to different business processes.

    Cons

    Because it is franchised, the personal history and managerial style of the owner greatly influences the work experience. Due to the small team in the office, and the commitment to 24/7 access, the on call schedule is extremely taxing. Personality fit is everything, and it is a continuous struggle to attract and retain talent due to low wages and no guarantee of hours.

    Advice to ManagementAdvice

    Greater objectivity is required, as well as non-monetary perks to supplement low wages. More thorough training should be offered initially, and written procedures would add much-needed structure.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver  in  Windsor, ON
    Current Employee - Caregiver in Windsor, ON

    I have been working at Home Instead Senior Care part-time for more than a year

    Pros

    24 hour support for caregivers
    provides a detailed client back ground before you go into the home
    has meetings every other month
    provides great training

    Cons

    As the team grows there can be some miss communication, however it continues to improve.

    Recommends
    Positive Outlook
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  5.  

    Not worth the effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver/Driver  in  Mississauga, ON
    Former Employee - Caregiver/Driver in Mississauga, ON

    I worked at Home Instead Senior Care part-time for less than a year

    Pros

    The good work that they do for seniors.

    Cons

    The interview process was fairly easy, however it had still been an entire month before I was offered a shift. I have since found employment elsewhere. Part -time as an option is great...No-time however was a complete waste of time

    Advice to ManagementAdvice

    Speed up the time it takes to provide shifts to your employees. It shouldn't take so long!

    Doesn't Recommend
    Neutral Outlook
  6.  

    Worked as a GM, planning and preparing a new office. Worked for an amazing company with amazing people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Home Instead Senior Care full-time for less than a year

    Pros

    Great company with an impeccable reputation. Management is fair and friendly. Good family atmosphere. Very ethical and compassionate people all the way around. Loved my experience here.

    Cons

    Biggest challenges are keeping standards high and meeting expectations. Nothing negative to report!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Plenty of opportunities to assist clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver  in  Bethel Park, PA (US)
    Current Employee - Caregiver in Bethel Park, PA (US)

    I have been working at Home Instead Senior Care part-time for less than a year

    Pros

    You can work around your personal schedule and pick up extra assignments

    Cons

    Sometimes the scheduling team can be overwhelmed with finding replacement caregivers if employees call off

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Wonderful opportunity for a long term career with a stable organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing
    Current Employee - Marketing

    I have been working at Home Instead Senior Care full-time

    Pros

    Wonderful, warm friendly atmosphere. Staff is passionate about what they do.

    Cons

    Tons of competition providing the same or similar services.

    Advice to ManagementAdvice

    Increase salary for caregivers.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    A decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Home Instead Senior Care

    Pros

    This office has a lot of autonomy and wants to provide the best service possible

    Cons

    No further advancement inside of the local franchises.

    Advice to ManagementAdvice

    Focus on the employees more than the bottom line.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    So far it's been a great experience and meet a lot of wonderful people.

    • Work/Life Balance
    Current Employee - Home Health Caregiver  in  Charlotte, NC (US)
    Current Employee - Home Health Caregiver in Charlotte, NC (US)

    I have been working at Home Instead Senior Care part-time for less than a year

    Pros

    flexible, you get to set your own schedule. If you don't want to work on weekends you don't have to.

    Cons

    the pay is low and you have to travel from place to place.

  11.  

    Might not be the best pay but it sure is rewarding!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver
    Current Employee - Caregiver

    I have been working at Home Instead Senior Care part-time for less than a year

    Pros

    Knowing that I am making a difference in a seniors life by just being a companion, flexible schedule, great office staff at my location, extra training offered.

    Cons

    High turn over rate leaving us short staffed, pay is low, sometimes clients expect you to do things you are not allowed to do.

    Recommends
    Neutral Outlook
    Approves of CEO

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