Glassdoor is your free inside look at Home Instead reviews and ratings - including employee satisfaction and approval ratings for Home Instead CEO Paul Hogan. All 73 reviews are posted anonymously by Home Instead employees.
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83% of the CEO
Paul Hogan
I have been working at Home Instead part-time for more than a year
Pros – This is a well managed and organized company that not only takes care of their clients, but also their staff. They pay above minimum wage wages and offers a flexable work schedule. Neat, Organized, Professional, Friendly + Great little company cars (for come company members) with wrap around design.
Cons – (NOTE: Glassdoor is forcing me to make a "Cons" comment). If all of the HomeInstead offices operate at the quality level that I've come to know, then my Cons comment would be that they make "Doing Good Business Right" look too easy!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-19 22:33 PDT
I have been working at Home Instead part-time for less than a year
Pros – Ability to meet the needs of elderly and their loved ones. A feeling of making a difference. Satisfaction when the clients are happy with a job well done and voice the gratitude.
Cons – A lot of travel and wear and tear on your vehicle. Sometimes the hours are not as many as I would like. The cost of gas cuts into the paycheck.
Advice to Senior Management – Arrange appointments so that the down time is not so far between that it kills off your day. Split shifts are not enough hours to keep good employees around.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-25 21:41 PST
I worked at Home Instead part-time for more than a year
Pros – Flexibility/ meet few families you want on a regular basis
Cons – Way way too many phone calls in a day, begging you to accept shifts you have declined already, too many people calling you, very disorganized, placing too much responsibility on caregivers
Advice to Senior Management – Stop calling ridiculous amounts, listen to your employees wishes, respect your employees
No, I would not recommend this company to a friend
2013-04-09 19:21 PDT
I have been working at Home Instead part-time for more than a year
Pros – Great flexibility since the job is per diem. You can call and take yourself off the schedule when you need to.
Cons – The pay is terrible. I have been there two years, and currently am paid 30 cents over minimum wage. Sometimes there may not be work available for weeks.
Advice to Senior Management – Pay people better.
No, I would not recommend this company to a friend
2013-03-12 05:06 PDT
I have been working at Home Instead part-time for more than a year
Pros – I work for an excellent office staff (Martinsburg, WV), employees are recognized for hard work regularly. They are very accommodating and notice the little things. Never have I worked for a company so connected with its employees, sending cards for every holiday, even a sympathy card after I had to put my fur baby to sleep. These little things mean a lot in this kind of work, and makes you feel like a valued member of this team.
Cons – The downside has nothing to do with the company, but with this line of work in general. I believe it takes a special kind of person to do this work, and it's easy to get burned out if you aren't careful.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-15 19:17 PST
I have been working at Home Instead full-time for less than a year
Pros – They provide a great service to seniors that want to remain at home and independent.
Cons – I agree with the Chicago posting in 11/2012, if that review had been posted before I accepted the same position in another state, I would not have accepted or even applied for the job. I give that person a lot of credit for lasting more than a year.
Advice to Senior Management – Look at what is really required of this position and make some real changes in the position and salary.
No, I would not recommend this company to a friend
2013-02-11 08:24 PST
I have been working at Home Instead part-time for less than a year
Pros – Great training, great staff, and reliable work availability
Cons – Moderate pay for the amount of work we do
Advice to Senior Management – Incorporate more active learning in training program. It was too boring.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-12-19 18:57 PST
I worked at Home Instead full-time for more than 3 years
Pros – I loved all the clients I had. :)
Cons – Ignored by management when asked why I wasn't paid the correct rate. Then they stopped scheduling me even when I was requested to work by clients. :(
Advice to Senior Management – Treat your employees with respect and listen to their concerns if you want to keep good reliable help. We are people, not just dollar signs for you Mr. Maguire!
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-12-27 15:33 PST
I have been working at Home Instead part-time for more than a year
Pros – Flexible, great clients, good support, free in house classes
Cons – low pay and hard work, lots of responsibility
Advice to Senior Management – You really need to pay people more
Yes, I would recommend this company to a friend
2012-12-16 07:35 PST
I worked at Home Instead full-time for less than a year
Pros – Helping people was very benificial. Spending time with people who appreciated what was being done and the time it took to do.
Cons – No communication between management and caregivers. There was a lot of things happening where it was obvious they were only concerned about money and not the welbeing of clients and caregivers.
Advice to Senior Management – Really needs to look into franchised offices. Also the motives of Office owners, managers and supervisors.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-10-02 06:31 PDT
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