Hollywood Video

  www.hollywoodvideo.com
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Hollywood Video Reviews

Updated 3 July, 2014
Updated 3 July, 2014
111 Reviews

3.7
111 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hollywood Video CEO Mark Wattles
Mark Wattles
39 Ratings

Review Highlights

Pros
  • fun, free movie rentals, great staff, over time, great customers, could play kids movie sometimes at work, free move rentals (in 30 reviews)

  • Free movie rentals and discounts, fun place to work (in 23 reviews)


Cons
  • No real benefits for people over 20, cruel and anal upper management, low LOW pay (in 11 reviews)

  • Low pay with lack of pay raises and lots of demand to push promotions (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Starter Job, Poor High Level Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager  in  Sacramento, CA (US)
    Former Employee - Shift Manager in Sacramento, CA (US)

    Pros

    Fun environment with a great client base. Provides an excellent opportunity to work around media that you are passionate about and to find others with shared interests and ideas.

    Cons

    Poor compensation and a management structure that focuses too heavily on sales quotas as opposed to client service. Quota structure incentivizes sale of product with lower profit margins defeating purpose of holding sales force accountable for increasing company's bottom line.

    Advice to ManagementAdvice

    Focus on Client Service not Salesmanship and Qoutas

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Decent Retail Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was very easy. Spent a lot of time reading since we were near a Blockbuster. Got free movies and games each week.

    Cons

    The pay was not very good, and the management was mediocre at best. We were expected to sell promotions with little to no incentive.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Wasn't bad while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Director  in  Shoreline, WA (US)
    Former Employee - Store Director in Shoreline, WA (US)

    Pros

    Moved up quickly within the company. From entry level to Store Manager in about 2 years. Flexible schedule, free movie rentals and the ability to watch movies before they come out to the general public. Decent benefits and even offered them to Part-Time employees.

    Cons

    High pressure sales, tyrannical leadership. Business model that was not successful for apparent reasons (because the company is not Out Of Business). Never put any serious effort or money into advertising, instead had their Salaried Store Managers out spamming parking lots with flyers.

    Advice to ManagementAdvice

    Less corporate spending next time. Keep current with technology.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Best job I ever had...I miss it every day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people and the flexibility.

    Cons

    Late hours and the company closed.

  6.  

    Customer Service Representative interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Westwood, CA (US)
    Former Employee - Customer Service in Westwood, CA (US)

    Pros

    I began my first job here during college and I learned a lot in regards to how to treat customers and what daily tasks to be responsible for. I also began to take on extra duties not originally assigned to me and began to work my way upward using them as leverage for raises.

    Cons

    I was in college at the time, and although I loved working at Hollywood Video I felt that at times since the schedule was a bit on the late side for me, as well as not having a car, I would be getting home at a very late hour and would go to sleep immediately and wake up a bit tired the next day.

    Advice to ManagementAdvice

    I feel that there could have been many more opportunities for growth and training sessions that could have propelled me faster toward management.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    very great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Brookhaven, PA (US)
    Former Employee - Assistant Store Manager in Brookhaven, PA (US)

    Pros

    the people that i had worked with and the customers

    Cons

    there really wasnt any if i had to pick the paper work inventory

    Advice to ManagementAdvice

    as long as your doing ur job and showing inprovement you cna move up the ladder quickly

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Assistant Manager At Game Crazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Medford, OR (US)
    Former Employee - Assistant Manager in Medford, OR (US)

    Pros

    You got to play video games all day except when you had to help those pesky customers. New and interesting people come in all the time. Coworkers were awesome.

    Cons

    Meth addicts would bring cans in to try and buy video games. Silly meth addicts. District managers were just the worst. They would come down and tell you to sell more crap customers didn't need, start a huge project to remodel the whole store and then leave in the middle of it leaving you to pick up the pieces of their mess.

    Advice to ManagementAdvice

    What management? It was run by a bunch of kids trying to manage kids.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    franchise

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    fun people, good environment, good regulars

    Cons

    low pay, terrible upper management

  10.  

    Good job for a kid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  Torrance, CA (US)
    Former Employee - Shift Leader in Torrance, CA (US)

    Pros

    Get to talk about movies, video games. Not difficult, brainless work.

    Cons

    I felt like the characters in Clerks the movie. Waiting around was okay.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Best Retail Job I Ever Had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  Cleveland, OH (US)
    Former Employee - Shift Leader in Cleveland, OH (US)

    Pros

    Worked with a great team, learned a great deal about management, plenty of independence in getting things done through out the day but also team work with other management in completing projects, pay was decent, free rentals and discounts on purchases were great too.

    Cons

    Corporate RUINED HW video with Power Play. Constantly pushed it and it was not competitive enough for Netflix, instead it pushed customers away in my opinion.

    Advice to ManagementAdvice

    Sad to see all the video stores gone! Can't say they didn't run themselves into the ground pushing ridiculous Power Play sales goals though....

    Recommends
    Negative Outlook
    Disapproves of CEO

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