Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com

Hilton Worldwide Reviews

Updated 19 October, 2014
Updated 19 October, 2014
739 Reviews
3.5
739 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
328 Ratings

Review Highlights

Pros
  • Team member travel program is a huge plus (in 27 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 30 reviews)


Cons
  • They do not care about work life balance but give it all talk as if they do care (in 27 reviews)

  • long hours - large events can be difficult to work with (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amamzing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide full-time (more than an year)

    Pros

    Excellent people & great care of employees.

    Cons

    I don't have anything to say…. never had bad experience.

  2.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FnB in Toronto, ON
    Former Employee - FnB in Toronto, ON

    I worked at Hilton Worldwide full-time (less than an year)

    Pros

    great company, staff was a bit hard but they trey mg is great

    Cons

    none that i could see or dealt with

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    No Breaks and Racist Remarks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Sales Manager in Guelph, ON
    Current Employee - Assistant Sales Manager in Guelph, ON

    I have been working at Hilton Worldwide full-time (less than an year)

    Pros

    I learned quite a bit

    Cons

    I was forced to work 9-10 hours a day with no breaks, then forced to sign a form saying they offered breaks. My managers would make racist remarks about other staff members. Schedule would change at the last moment, and it would be posted one week at a time the day before the new week.

    Advice to ManagementAdvice

    Staff according to business as well as employee needs so they dont have such terrible rotation.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Little room for movement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Entry-level Manager
    Former Employee - Entry-level Manager

    I worked at Hilton Worldwide full-time (more than an year)

    Pros

    There are some opportunities for good rates in some of the company's Hotels throughout the brand.

    Cons

    In the nearly 2 years I was with the company there was never a departmental meeting and I never received a performance review. There doesn't seem to be any interest shown in career development nor helping employees identify and reach for their career goals.

    Advice to ManagementAdvice

    Give team members the opportunity to voice their concerns and suggestions.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Saskatoon, SK
    Former Employee - Server in Saskatoon, SK

    I worked at Hilton Worldwide part-time (less than an year)

    Pros

    Decent tips depending on day, Discounted drinks/food, Always entertaining

    Cons

    Lacking in management, No communication between Food and beverage manager and servers.. Management also had addictions that the Hotel manager refused to believe

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Spa Hostess

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide part-time

    Pros

    It is a great company to work for

    Cons

    There is not any downside of this company

  8.  

    Grew through the growing pains!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide full-time (more than 3 years)

    Pros

    Great coworkers and excellent clientele.

    Cons

    Inexperience as it was a new enterprise with penny-pinching at the upper level.

    Advice to ManagementAdvice

    Realize that the minions are the ones making you look good!

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front Desk Associate in Toronto, ON
    Former Employee - Front Desk Associate in Toronto, ON

    I worked at Hilton Worldwide

    Pros

    You receive great employee discounts on hotels across the world. Good experience if your looking to progress in the hotel industry.

    Cons

    Your micromanaged have limited growth opportunities as favourites only get promoted. The job isn't unionized so managers walk all over you and cut hours when there over budget.

    Advice to ManagementAdvice

    Allow employee feedback as this will give staff the opportunity to bring to your attention items that require immediate correction.

    Doesn't Recommend
    Approves of CEO
  10.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front Desk Associate in Toronto, ON
    Former Employee - Front Desk Associate in Toronto, ON

    I worked at Hilton Worldwide

    Pros

    it is a friendly environment, and have a lot of chance to gain experiences

    Cons

    There are some trouble relate to financial issues,

    Advice to ManagementAdvice

    They should be more empowerment to their staff

    No opinion of CEO
  11.  

    Hilton, not a bad place to work, but not that great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Banquet Server in Niagara Falls, ON
    Former Employee - Banquet Server in Niagara Falls, ON

    I worked at Hilton Worldwide

    Pros

    Fun people to work with, busy all yesr round so always get decent hours,and pay compared to other hotels in the area is good.

    Cons

    the politics, its not how skilled or how hard a worker you are, its more of who you know
    almost impossible to get time off during the busy summer season, and the late hours mean I don't get to see my kids as much as I would like to.

    Advice to ManagementAdvice

    show more respect towards your employees and dont treat them as being "below" you

    Recommends
    No opinion of CEO

Work at Hilton Worldwide? Share Your Experiences

Hilton Worldwide

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.