Hilton Worldwide

  www.hiltonworldwide.com
Work in HR? Unlock Free Profile

Hilton Worldwide Reviews

Updated 20 August, 2014
Updated 20 August, 2014
694 Reviews

3.5
694 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
303 Ratings

Review Highlights

Pros
  • if you enjoy travelling, the team member travel plan is awesome (in 22 reviews)

  • Good benefits such as discount room rates and employment growth (in 27 reviews)


Cons
  • There was not an appropriate work/life balance - especially for contractors (in 22 reviews)

  • long hours - large events can be difficult to work with (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amamzing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent people & great care of employees.

    Cons

    I don't have anything to say…. never had bad experience.

  2.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FnB  in  Toronto, ON
    Former Employee - FnB in Toronto, ON

    Pros

    great company, staff was a bit hard but they trey mg is great

    Cons

    none that i could see or dealt with

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Little room for movement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Entry-level Manager
    Former Employee - Entry-level Manager

    Pros

    There are some opportunities for good rates in some of the company's Hotels throughout the brand.

    Cons

    In the nearly 2 years I was with the company there was never a departmental meeting and I never received a performance review. There doesn't seem to be any interest shown in career development nor helping employees identify and reach for their career goals.

    Advice to ManagementAdvice

    Give team members the opportunity to voice their concerns and suggestions.

    Doesn't Recommend
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Saskatoon, SK
    Former Employee - Server in Saskatoon, SK

    Pros

    Decent tips depending on day, Discounted drinks/food, Always entertaining

    Cons

    Lacking in management, No communication between Food and beverage manager and servers.. Management also had addictions that the Hotel manager refused to believe

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Spa Hostess

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It is a great company to work for

    Cons

    There is not any downside of this company

  7.  

    Grew through the growing pains!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great coworkers and excellent clientele.

    Cons

    Inexperience as it was a new enterprise with penny-pinching at the upper level.

    Advice to ManagementAdvice

    Realize that the minions are the ones making you look good!

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front Desk Associate  in  Toronto, ON
    Former Employee - Front Desk Associate in Toronto, ON

    Pros

    You receive great employee discounts on hotels across the world. Good experience if your looking to progress in the hotel industry.

    Cons

    Your micromanaged have limited growth opportunities as favourites only get promoted. The job isn't unionized so managers walk all over you and cut hours when there over budget.

    Advice to ManagementAdvice

    Allow employee feedback as this will give staff the opportunity to bring to your attention items that require immediate correction.

    Doesn't Recommend
    Approves of CEO
  9.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front Desk Associate  in  Toronto, ON
    Former Employee - Front Desk Associate in Toronto, ON

    Pros

    it is a friendly environment, and have a lot of chance to gain experiences

    Cons

    There are some trouble relate to financial issues,

    Advice to ManagementAdvice

    They should be more empowerment to their staff

    No opinion of CEO
  10.  

    Hilton, not a bad place to work, but not that great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Banquet Server  in  Niagara Falls, ON
    Former Employee - Banquet Server in Niagara Falls, ON

    Pros

    Fun people to work with, busy all yesr round so always get decent hours,and pay compared to other hotels in the area is good.

    Cons

    the politics, its not how skilled or how hard a worker you are, its more of who you know
    almost impossible to get time off during the busy summer season, and the late hours mean I don't get to see my kids as much as I would like to.

    Advice to ManagementAdvice

    show more respect towards your employees and dont treat them as being "below" you

    Recommends
    No opinion of CEO
  11. 2 people found this helpful  

    Hilton at Home Reservation Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hilton At Home Reservation Associate  in  Tampa, FL (US)
    Former Employee - Hilton At Home Reservation Associate in Tampa, FL (US)

    Pros

    Legitimate work from home opportunity. You are allowed to build your own schedule within certain parameters. Excellent training program and free and reduced cost hotel stays. They even provide 401(k) benefits for part time employees. Good options for advancement.

    Cons

    If you have equipment malfunction or power outage you need to run into the main call center to make your shift. I found few cons during my time there. This was a part time opportunity to help pay the bills while I was searching for full time employment in my field.

    Advice to ManagementAdvice

    Reservation Center is well run.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Hilton Worldwide? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.