Hersha Hospitality

  www.hersha.com
  www.hersha.com

Hersha Hospitality Reviews

Updated 27 October, 2014
Updated 27 October, 2014
23 Reviews
2.2
23 Reviews
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Jay H. Shah
11 Ratings

Employee Reviews

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  1.  

    Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Ithaca, NY (US)
    Former Employee - Intern in Ithaca, NY (US)

    I worked at Hersha Hospitality as an intern (less than an year)

    Pros

    Everything is good at Hersha hospitality

    Cons

    None, I can't find Anything wrong to say about Hersha

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    You're just a number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hersha Hospitality full-time

    Pros

    Personal Growth... so many changes and position open. You will be able to move up

    Cons

    Benefits. Horrible communication and the company will look-out for itself.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    No room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk in Frederick, MD (US)
    Former Employee - Front Desk in Frederick, MD (US)

    I worked at Hersha Hospitality full-time (more than 3 years)

    Pros

    I cant think of a pro of working in this company

    Cons

    Too demanding and low pay.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    The Walmart of Hospitality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hersha Hospitality full-time (less than an year)

    Pros

    Nothing good to say. I do not feel valued as an employee. On the upside I do in fact get a paycheck!

    Cons

    They are such a low cost operator, employees are generally paid way below average which creates more turnover and low morale. Company grew too fast and is buckling beneath its weight at the corporate level. Not enough support for as micromanaging as they try to be. No real training for new hires at any level (line level, supervisor or manager). Roll outs for anything new are reactive instead of proactive which creates chaos. Corporate is also completely disorganized. Hopefully this will change and they learn fast or they will lose employees, myself included.

    Advice to ManagementAdvice

    See "cons" section and learn.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Decent company, I've enjoyed my time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hersha Hospitality

    Pros

    They promote from within and the opportunity for growth is definitely there. They do a great job of making you aware of opportunities as well.

    Cons

    Wish there were more hotels in their portfolio. There are none in a lot of major cities I would have been interested in moving to. They don't have very many high end or full service hotels either. May be property specific but they do not do very much in the way of employee appreciation or give back to the staff in any way.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Don't Waste Your Time with this Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hersha Hospitality

    Pros

    Great place for a recent college grad to gain experience.... think of it as an extended internship. When you're ready, start looking for a better company that will treat you right.

    Cons

    Extremely high turnover at all levels and areas of the company:
    -The benefits are minimal or non-existent. (i.e. you get to use your vacation time when you're sick....lol!)
    - The pay is very low with no hope of a raise or rewards for hard work.
    -Lack of respect and/or appreciation for employees at all levels.
    -Low level of professionalism
    -It's a Top-Down culture.... don't expect any respect if you're not high level management
    -Bad leadership...... I wouldn't want my kids to work there..

    Advice to ManagementAdvice

    I'm kind of surprised that there aren't more reviews on this site.... but not surprised that just about all of them are negative!

    You really need to think about changing the culture to one which appreciates what people do and treats them like human beings. If you continue to run the company like a labor camp..then you'll keep losing all of your good employees.

     And stop being sooooo greeeedy! Why are most of your employees making just above the federal minimum wage?!?!?!? Meanwhile you guys are living the life.... you would be banking a lot more money if you invested in the people that actually do the work down to the property staff!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    the Good, the Bad, and the Ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hersha Hospitality

    Pros

    Great people, great room to grow in your field. Typically an IT position is very centered towards a well defined set of responsibilities and goals, at Hersha the job responsibilities can vary depending on experience and willingness to take on more. Overall - the short time that I spent in their IT department was rewarding with an expansion on multiple knowledge areas.

    Cons

    Management seems to not know what is going on - ever. While working there I was apart of multiple projects that had seemed to come down to the wire. While working with leadership, it seemed as if they would assign project end dates and tasks with no formal (or any) knowledge of the scope of projects. Many of the times leadership will announce projects late when they remember or find them on their desks weeks after the 'start' of a project. Overall - Management makes it difficult to complete anything.

    Advice to ManagementAdvice

    Advice to Management would be to stop micromanaging small tasks that do not have any impact on the organization, and start focusing on building a stronger leadership skills. Set boundaries for upper level management to focus on their jobs and not basic tasks. Lastly, management needs to stop taking lavish corporate trips when they say that the company is financially cutting back.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Incompetent and unfair management and lots of favoritism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services in New York, NY (US)
    Former Employee - Guest Services in New York, NY (US)

    I worked at Hersha Hospitality full-time (more than an year)

    Pros

    Great opportunities in Urban areas such as New York City and Boston.

    Cons

    It states in their welcome video that they don't hire because of their degrees or their experience they hire employees because they match well with their company. That states that they will hire anyone with no experience and incompetent people who shouldn't be working in the industry and since i worked with Hersha there was nothing but incompetent people working in hotels that shouldn't be in such positions especially upper management.

    Managers have a lot of favoritism towards select employees and give them the best shifts and put other responsibility on others and not compensate them for it.

    If your responsible for a mistake and it wasn't only 1 person that's responsible and the second employee was the favorite employee of the manager. You would be held accountable for the mistake and be the only one reprimanded.

    Pay is not competitive with other hotels in NYC area and other urban areas

    Once your hired in a position its very hard to move up unless your a favored employee

    Advice to ManagementAdvice

    Upper management needs to go into all properties and speak to their employees and monitor their General Managers and Assistant General Managers.

    Raise the compensation to competitive hotels and treat your employees with respect and the company will go far.

    Don't support favoritism

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Positive experience with opportunity for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hersha Hospitality full-time (more than 3 years)

    Pros

    One of HHM's core values is personal growth which I can personally attest to. Within a relatively short period of time and a lot of hard work, I was able to advance to General Manager under great leadership and several mentors. If you wok in NYC, the benefits are great. There are some really great people working for HHM and a number of corporate level associates who really do care about the little guy and development.

    Cons

    Pay is not competitive enough to match other hotel management companies. Not all regions are treated with the same care and attention. Although the company has expanded and made strides, there is still a lot of disorganization from the corporate level to the property level. As expected in the hospitality industry, the turnover rate can cause some inconsistencies in leadership, training and communication.

    Advice to ManagementAdvice

    Develop a better training infrastructure for new and up-and-coming associates. At the property level, there is sometimes a lack of communication of expectations largely due to poor training. Conduct a wage study for your regions and consider increasing compensation from the bottom up. Other hotel management companies offer at least 12-15% more for comparable positions.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Worst Management Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales and Marketing
    Current Employee - Director of Sales and Marketing

    I have been working at Hersha Hospitality full-time (more than an year)

    Pros

    No positive attributes about this company

    Cons

    Upper Management is clueless. No real vision, no trust in their associates.
    Horrible Compensation- Worst in the industry.
    Abysmal incentive structure/opportunity

    Advice to ManagementAdvice

    Quit. Allow those positions to be occupied by qualified executives who actually exhibit hospitality

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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