Henry Schein
3.1 of 5 100 reviews
www.henryschein.com Melville, NY 5000+ Employees

Henry Schein Reviews

Updated Apr 08, 2014
All Employees Current Employees Only

3.1 100 reviews

                             

82% Approve of the CEO

Henry Schein Chairman, President, and CEO Stanley M. Bergman

Stanley M. Bergman

(67 ratings)

57% of employees recommend this company to a friend
100 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "company invested in seeing that you have work life balance"
    in 5 reviews
  • "There are great people top to bottom, great benefits, solid industry, conservative company"
    in 8 reviews
Cons:
  • "Fly by the seat of your pants upper management, sales people can get away with anything if they sell"
    in 5 reviews
  • "However, I quickly realized that inflated egos, dirty office politics and administrative incompetence would prove to be bigger obstacles"
    in 4 reviews
  • Show more review highlights

Reviews

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  • No Opinion of CEO

 

Poor management support

Outside Sales Representative (Current Employee)

I have been working at Henry Schein full-time

ProsGood life and work balance

ConsManagers have no experience in management, territories are soft so you have to fight over accounts with other reps either outside or tele. Management does not follow through with plans, throw you out to the wolves when you are hired. Poor training program. Your voice is not heard.

Advice to Senior ManagementHire managers that know the products their reps are selling, managers should know how to manage their team and be supportive, as well as know the sales process and key decision makers that reps should turn to in certain situations.

No, I would not recommend this company to a friend

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Sales Consultant -Chicago

Field Sales Consultant (Current Employee)
Chicago, IL (US)

I have been working at Henry Schein full-time for more than 3 years

ProsIt's a job right now. If you need a stepping stone to a better job this may be a place to get your feet wet.

ConsChicago Management is terrible! The manager here has no medical experience so do not expect to learn anything or get support from him while working here. Inability to mentor, does not return phone calls or follow up on leads you may want to pursue. Quick to hang his sales force out to dry to protect a job he has no reason being in, does not communicate well with customers and has been asked by customers to not come back. Sales force is not sure what he does as he does not support them in the field. Midwest manager who is his boss is not much better as he will cover for this infidel to save his own job! This will not get better until the Midwest manager and Sales Manager are gone. Rumors are HS Chicago used to be on top and sales were good; well, at least 15 people have left in the past 5 years, mostly seasoned experienced reps. You do the math!

Advice to Senior ManagementUpper management should take off the blunders and see the writing on the wall . Hire someone in Chicago who can mentor, teach, support, encourage and develop reps like they are supposed to be. Nobody respects the current management here as they are incompetent!

No, I would not recommend this company to a friend

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The company has high expectations, but doesn't provide the necessary tools

Anonymous Employee (Former Employee)
Reno, NV (US)

I worked at Henry Schein full-time

ProsFamily atmosphere amongst the worker bees.

ConsProvide their sales teams with old outdated equipment and software programs. Getting adequate equipment to perform the job is like pulling teeth.

Advice to Senior ManagementStop pointing the finger and show some appreciation to the employees who actually interface with the customers.

– I'm not optimistic about the outlook for this company

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5 people found this helpful  

Good company but beware of overstated pay

Field Sales Consultant (Current Employee)

I have been working at Henry Schein full-time

ProsGood work and atonomy if you have good numbers. Flexibility in how to gain business. Significant training opportunities. Some of the management is very talented. Fortune 500 strength. Opportunity is there to make acceptable money.

ConsCheap cheap cheap cheap cheap! I don't know how the company gets away with not paying for any expenses, especially in CA where employment law dictates that employees shall not suffer a loss for either the cost of doing business or expenses incurred as a usual or required part of performing your job. We have to take doctors to lunch, drive all day long, home office et al. None of these are reimbursed. Charge backs on commission for things that would commonly be done as a cost of doing business. Chargebacks can and do sometimes exceed the commission earned. To add insult to injury, if a fee is waived for a customer, legitimate or not, that is simply added to the commission deduction. What starts out as $120,000 gets chissled down to about $100,000 from chargebacks then unreimbursed business expenses will chisle that down to about $70,000. Benefits are expensive, have high deductables and have high out of pocket expenses at the doctors office. Between payroll deductions, co-pays, and out of pocket expenses, expect medical and prescription expenses for a family to be between $3,000 and $8,000 a year.

Advice to Senior ManagementReimburse expenses before a class action comes and makes it happen. Have an honest and straight forward compensation plan that only charges back for returned product.

– I'm optimistic about the outlook for this company

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2 people found this helpful  

Lack of Training. Operates in a Silo

Product Category Specialist (Former Employee)
Melville, NY (US)

I worked at Henry Schein full-time for more than a year

ProsStable employment. Great 401 match.

ConsManagement is undereducated
The whole company operates in a silo. Too many upper management "grew up" at Henry Schein. They really need fresh faces from other industries and more ideas.

No, I would not recommend this company to a friend

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Watch your back!

Equipment Sales Representative (Former Employee)
Lenexa, KS (US)

I worked at Henry Schein full-time for more than 3 years

ProsLeft alone for the most part to do your job. Set your schedule.

ConsBack stabbers. Only care about the bottom line. Canned sales reps even after told the company, "was solid."

Advice to Senior ManagementIt feels a bit like the company runs like a mafia...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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FSC at Henry Schein

Dental Field Sales Consultant (Current Employee)

I have been working at Henry Schein full-time for more than a year

ProsSome autonomy, able to work in the field or from home. Potential for being a lucrative career, in time... Possibly a very long time.

ConsEarly on accounts can be taken away without notice, or stolen by veteran reps that have the office write letters to management asking for a change in representation - which management never questions. The training is extremely long and utterly useless, the information covered is random and vague and not indicative of the actual job. Oh, and it's a straight commission role, you aren't compensated for anything at all. It's not really a sales role, it's a relationship/account management role. But no matter what happens, or who sells something in a respective territory the FSC is responsible.

Advice to Senior ManagementThe DPAT isn't that great - raise your fees by a dollar, or buy some technology and hope it creates new business is what it should be called.

No, I would not recommend this company to a friend

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Shallow pockets with a lot of expectations

Field Sales Consultant (Current Employee)

I have been working at Henry Schein full-time for more than 3 years

ProsFlexible schedule, proactive training, some exclusive relationships with suprior products

ConsPoor compensation and expense reimbursement, conflicting management values, impossible to make make money with diminishing margins, saturating territories with reps which make it difficult to grow your own territory, offer unfilled promises of a lucrative career, encourage competition among the team which creates resentment and unethical behaviors

Advice to Senior ManagementStart offering some compensation for expenses related to this position. Times have changed- have successful reps that are currently in the field lead training initiatives. Start hiring experienced and professional reps instead of new grads that work cheap- your reputation is quickly tarnishing.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Strongly Consider your options before taking this job

Field Sales Consultant (Former Employee)

I worked at Henry Schein full-time for more than a year

ProsTraining
Company culture of caring for its employees

ConsLow salary
Near impossible to grow territory in a mature market with established relationships
Unlike other similar opportunities, HS, does not give you a budget, everything you spend on your prospects/customers comes out of your personal budget
Unless you are a recent college grad with balls of steel, I would look elsewhere

Advice to Senior ManagementDo the job of a Field Sales Consultant in Rookie Territory for 3 months

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Good company....most of the time!

Anonymous Employee (Current Employee)

I have been working at Henry Schein full-time for more than 3 years

ProsThey value their employees. Decent compensation. Internal advancement. Since they are world wide there are many opportunities to move around and advance if that is what you are looking for.

ConsWay to much middle management. To many managers managing managers. Long hours.

Advice to Senior ManagementAllow the Center managers to do their job. Middle management does not listen to what is going on out in the field with customers. Eliminate the extra management and hire more people at the customer service level.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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