Henry Schein Reviews

I worked at Henry Schein full-time

Pros – Family atmosphere amongst the worker bees.

Cons – Provide their sales teams with old outdated equipment and software programs. Getting adequate equipment to perform the job is like pulling teeth.

Advice to Senior Management – Stop pointing the finger and show some appreciation to the employees who actually interface with the customers.

– I'm not optimistic about the outlook for this company

I have been working at Henry Schein full-time

Pros – Good work and atonomy if you have good numbers. Flexibility in how to gain business. Significant training opportunities. Some of the management is very talented. Fortune 500 strength. Opportunity is there to make acceptable money.

Cons – Cheap cheap cheap cheap cheap! I don't know how the company gets away with not paying for any expenses, especially in CA where employment law dictates that employees shall not suffer a loss for either the cost of doing business or expenses incurred as a usual or required part of performing your job. We have to take doctors to lunch, drive all day long, home office et al. None of these are reimbursed. Charge backs on commission for things that would commonly be done as a cost of doing business. Chargebacks can and do sometimes exceed the commission earned. To add insult to injury, if a fee is waived for a customer, legitimate or not, that is simply added to the commission deduction. What starts out as $120,000 gets chissled down to about $100,000 from chargebacks then unreimbursed business expenses will chisle that down to about $70,000. Benefits are expensive, have high deductables and have high out of pocket expenses at the doctors office. Between payroll deductions, co-pays, and out of pocket expenses, expect medical and prescription expenses for a family to be between $3,000 and $8,000 a year.

Advice to Senior Management – Reimburse expenses before a class action comes and makes it happen. Have an honest and straight forward compensation plan that only charges back for returned product.

– I'm optimistic about the outlook for this company

I worked at Henry Schein full-time for more than a year

Pros – Stable employment. Great 401 match.

Cons – Management is undereducated
The whole company operates in a silo. Too many upper management "grew up" at Henry Schein. They really need fresh faces from other industries and more ideas.

No, I would not recommend this company to a friend

I worked at Henry Schein full-time for more than 3 years

Pros – Left alone for the most part to do your job. Set your schedule.

Cons – Back stabbers. Only care about the bottom line. Canned sales reps even after told the company, "was solid."

Advice to Senior Management – It feels a bit like the company runs like a mafia...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Henry Schein full-time for more than 3 years

Pros – Flexible schedule, proactive training, some exclusive relationships with suprior products

Cons – Poor compensation and expense reimbursement, conflicting management values, impossible to make make money with diminishing margins, saturating territories with reps which make it difficult to grow your own territory, offer unfilled promises of a lucrative career, encourage competition among the team which creates resentment and unethical behaviors

Advice to Senior Management – Start offering some compensation for expenses related to this position. Times have changed- have successful reps that are currently in the field lead training initiatives. Start hiring experienced and professional reps instead of new grads that work cheap- your reputation is quickly tarnishing.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Henry Schein full-time for more than a year

Pros – Some autonomy, able to work in the field or from home. Potential for being a lucrative career, in time... Possibly a very long time.

Cons – Early on accounts can be taken away without notice, or stolen by veteran reps that have the office write letters to management asking for a change in representation - which management never questions. The training is extremely long and utterly useless, the information covered is random and vague and not indicative of the actual job. Oh, and it's a straight commission role, you aren't compensated for anything at all. It's not really a sales role, it's a relationship/account management role. But no matter what happens, or who sells something in a respective territory the FSC is responsible.

Advice to Senior Management – The DPAT isn't that great - raise your fees by a dollar, or buy some technology and hope it creates new business is what it should be called.

No, I would not recommend this company to a friend

I worked at Henry Schein full-time for more than a year

Pros – Training
Company culture of caring for its employees

Cons – Low salary
Near impossible to grow territory in a mature market with established relationships
Unlike other similar opportunities, HS, does not give you a budget, everything you spend on your prospects/customers comes out of your personal budget
Unless you are a recent college grad with balls of steel, I would look elsewhere

Advice to Senior Management – Do the job of a Field Sales Consultant in Rookie Territory for 3 months

I have been working at Henry Schein full-time for more than 3 years

Pros – They value their employees. Decent compensation. Internal advancement. Since they are world wide there are many opportunities to move around and advance if that is what you are looking for.

Cons – Way to much middle management. To many managers managing managers. Long hours.

Advice to Senior Management – Allow the Center managers to do their job. Middle management does not listen to what is going on out in the field with customers. Eliminate the extra management and hire more people at the customer service level.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Henry Schein full-time for more than a year

Pros – Financial stability
Employee friendly culture
Friendly people

Cons – Large number of developers in the Ukraine - language and timezone pain

Advice to Senior Management – More focus on sufficient feature set, quality, stability

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Henry Schein full-time for more than 10 years

Pros – The company cares about its people and the communities it is located in. They are and want to be leaders in all areas of their business.

Cons – It is a worl wide company for supplies and software. Sometimes you see the conflict between supplies and software management styles and priorities.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company