HSBC Holdings Reviews

Updated 24 October, 2014
Updated 24 October, 2014
971 Reviews
3.5
971 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
284 Ratings

Review Highlights

Pros
  • Work-life balance gets much better starting second year when you are more adapted (in 118 reviews)

  • Work from home is always a plus, but you can't always do so (in 26 reviews)


Cons
  • Terrible work life balance for a great deal of the employees (in 36 reviews)

  • Lots of senior management changes and their dedication in investing US is not clear (in 49 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Lots of experience potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at HSBC Holdings

    Pros

    Global company with abundance or opportunities, treat senior executives well

    Cons

    Tons of layers of management to get things approved and done, salary is not very good for junior and middle management staff

    Advice to ManagementAdvice

    Streamline processes and more empowerment, help employees grow and develop their careers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Stiff, but can be good if you're on the right team

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HSBC Holdings

    Pros

    There are good benefits, and there are good managers depending on your team. Work from home is always a plus, but you can't always do so.

    Cons

    Terrible work life balance for a great deal of the employees. The environment is stiff and unwelcoming. No flexibility in the work.

  3.  

    Hard work but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Burnaby, BC
    Current Employee - Senior Manager in Burnaby, BC

    I have been working at HSBC Holdings full-time (more than 5 years)

    Pros

    Benefits and flexible work schedule are a real plus. Staff genuinely try their best and I have always experienced my coworkers to want to do the right thing. Average 20-25 days vacation to start but this time is also used for sick time. However, if one is sick for more than 3 days, short term disability is available.

    Cons

    Expected to give a lot of yourself to succeed. Can be draining and very competitive workplace. There is a 20/70/10 performance policy which is essentially a bell curve that can be de motivating.

    Advice to ManagementAdvice

    Invest back into human capital to relieve workload.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    GREAT COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings full-time (more than an year)

    Pros

    Like the management team, the employees were great and flexible schedule.

    Cons

    Working in this company come with little con. As long as you work heard you should be ok.

    Advice to ManagementAdvice

    Create better atmosphere

    Recommends
    No opinion of CEO
  6.  

    HSBC Canada career review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings

    Pros

    Good global company with well defined processes and products. Name recognition. Ability to move outside your home country for international opportunities

    Cons

    Bureaucratic is an understatement. Too much meddling from Corporate headquarters in London. If you are the creative and independent sort, definitely not the place for you.

    Advice to ManagementAdvice

    Please allow local needs to drive products and services. What works in the UK does not necessarily needs to work in North America.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    over 16 yrs experience on mortgage, loan, Registered Plan Admin (RRIF)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Processor and Closer in Vancouver, BC
    Current Employee - Mortgage Processor and Closer in Vancouver, BC

    I have been working at HSBC Holdings full-time (more than 10 years)

    Pros

    Annual time off vacation is very good according to your experience

    Cons

    most of job has been moved to India

    Advice to ManagementAdvice

    must focus on Quality of work instead of labour costing in order to maintain good reputation.

    Doesn't Recommend
    Negative Outlook
  8.  

    Wide international reach - strong player

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Toronto, ON
    Current Employee - Senior Manager in Toronto, ON

    I have been working at HSBC Holdings full-time (more than 10 years)

    Pros

    Wide international reach, affords mobility

    Cons

    cant think of highlights at the moment

    Advice to ManagementAdvice

    we have plenty of opportunities to share that within the company

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Decent exposure to retail banking and great branch colleagues, but management focused too micro-managerial and negative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker
    Former Employee - Personal Banker

    I worked at HSBC Holdings full-time (more than 5 years)

    Pros

    Good entry-level experience to retail banking to further your career with another financial institution, but not with HSBC as they are too bureaucratic, lack focus and micro-managerial.

    Cons

    Expected to work overtime without compensation, too much focus on the negative with little positive reinforcement (i.e., branch management likes to write staff up for every minor thing, perhaps to make themselves look better to superiors when branch may not be performing to expectations), overly bureaucratic, micro-managerial, non-integrated I.T. systems, ever-increasing offshoring of non-sales focused job roles and continuous downsizing of distribution platforms (specifically, branch channels) and businesses leaves staff worrying about long-term career futures.

    Advice to ManagementAdvice

    Increase positive reinforcement and financial incentives to staff, less focus on the negative, integrate company-wide I.T. systems to ease staff frustrations and increase productivity and implement more staff suggestions for process improvements.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Could be much much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premier Relationship Manager
    Current Employee - Premier Relationship Manager

    I have been working at HSBC Holdings full-time (more than 5 years)

    Pros

    They gave me a job.
    Seem to be making slow progress to bring their systems up to par with other large canadian banks.

    Cons

    Training for new hires is well below standard. Many other banks have 6 month trainee periods for new hires. HSBC throws new hires right into the line of fire.

    Too many changes in senior management which results in the bank going in different directions to often.

    Advice to ManagementAdvice

    Listen to front line employees about changes that should be made.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Personal Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Vancouver, BC
    Former Employee - Personal Banker in Vancouver, BC

    I worked at HSBC Holdings part-time (more than an year)

    Pros

    Great learning grounds as a sales environment. At my location, it is very busy and the customer base is very diverse - management and customers both do a thorough job of testing your patience and ability to cross-sell. Opportunity to learn a wide breadth of skills.

    Cons

    Management is very stiff; the work environment is political and not welcoming. The pay is below average for an entry-level CSR role.

    Advice to ManagementAdvice

    Distribute more decision power down to the front-line employees, who really have invaluable feedback. Consider more flexibility in company policies between branches, as some locations can be extremely busy and should be managed/incentivized accordingly.

    Recommends
    Neutral Outlook
    No opinion of CEO

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