H&M

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H&M Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.3 543 reviews

85% Approve of the CEO

H&M Managing Director & CEO Karl-Johan Persson

Karl-Johan Persson

(230 ratings)

68% of employees recommend this company to a friend

Review Highlights

Pros
  • H&M was willing to work with my school schedule and kept it consistent for the most part(in 58 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace(in 37 reviews)


Cons
  • did not enjoy my environment overall and was very sad because I love H&M(in 53 reviews)

  • It is a fast paced environment which means long hours on your feet(in 22 reviews)

543 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun but fast-paced

    Sales Associate (Former Employee) Mississauga, ON

    ProsInteresting and personable people to work with, very social environment
    If you have a larger store in a larger city, meetings will go swimmingly (with refreshments) despite having to show up to work before opening that day and only for a few hours
    Employee discount (25%)

    ConsOverworked, long hours for a minimum wage job
    Lots of running around, being on your feet
    Rude, uncompromising customers
    Unexpected and relatively frequent instances of theft

    Advice to Senior ManagementStores are large (including back offices, truck area, etc) and usually understaffed: one sales associate can't be everywhere at once.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    sales associate

    Sales Associate (Former Employee) Toronto, ON

    ProsClothing discounts, central location, good music played during shift, co-workers are tolerable to work with.

    Consco-workers will back stab each other for more hours, wage increase takes long time, hours can be unpredictable, managers employ favoritism among employees all the time, expected to work over time.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good, not great

    Anonymous Employee (Current Employee)

    ProsMy coworkers are fantastic, there is plenty of room to grow if you live in a major city. The company is really great I love it a lot.

    ConsThe biggest are mostly related to my current store specifically and weren't nearly as bad when I worked elsewhere. The training is terrible, the management is terrible and constantly changing and the favouritism is ridiculous.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    fun but long hours and can be stressful!

    Anonymous Employee (Current Employee) Toronto, ON

    Pros-love the people i work with!
    -great discount
    -awesome clothes
    -managers easy to talk to and approachable

    Cons-hard to work your way up
    -bad hours - have to work long on weekends
    -can get stressful
    -always short on staff
    -staying late (sometimes until 10:30PM) on evenings to clean up

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Over Worked

    Sales Associate (Former Employee) Toronto, ON

    ProsDiscount (25%)
    Management is very flexible with time off, and understanding
    Friendly co-workers (in my case)

    ConsNEVER ENOUGH PEOPLE ON THE FLOOR/ ALWAYS CUTTING HOURS (I cannot stress how many times Ive talked to human resources and district managers..NOTHING helps)
    Getting out as late at 11:45 (we close at 9pm)
    Complaining customers over not having anyone help them
    Stress, stress, stress
    Overworked
    Should definitely be paid more than minimum wage

    Advice to Senior ManagementStop cutting hours and give us more people on the floor!!!!!!
    You'll have less stressed out employees and happier customers (believe me)

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Fun place to work

    Sales Associate (Current Employee) Mississauga, ON

    Pros-flexibility
    - good amount of breaks
    - make lots of friends
    - lots of things you can learn, can get good experience
    - same level of management meaning everyone helps each other even the managers do what u do on the floor.

    Cons- less coverage of staff on the floor all year round
    - very slow growth.
    - pay structure is low for part- time sales associates

    Advice to Senior ManagementPlease try to act little faster when it comes to employee growth otherwise you will end up loosing all the good ones .

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Roller coaster ride. Inconsistency of management and HR are brutal.

    Part-time Sales Advisor (Current Employee) Toronto, ON

    ProsGreat benefits and the staff. Nice clothes. Discount is decent.

    ConsOverworked, hard to move up, head office is a joke. Values they push are not always attained so don't buy what they're selling. Too corporate but I'm guessing it's just in Canada.

    Advice to Senior ManagementNeed to get organized and actually manage the stores so that there is consistency and good employee moral in the workplace.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Fun and exciting!

    Sales Associate (Current Employee) Toronto, ON

    ProsLoved the people I worked with and Management was really supportive!

    ConsLong hours and dealing with rude customers

    Advice to Senior ManagementNeed more incentives to keep us motivated!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Biggest Waste of 4 years!

    Sales Associate (Former Employee) Toronto, ON

    ProsDiscount, nice clothes, good people, fun meetings.

    ConsNo opportunity for growth, very huge responsibilities with low pay, over-worked, never enough staff, horrible hours.

    Biggest issue was that they never increased my wage as minimum wage changed. Essentially, with 3 years of experience my wage was the same as the new peoples due to the minimum wage jump! I pointed it out to my managers and they said "employees are not allowed to discus wage so this is incorrect!"

    Advice to Senior ManagementTerrible job! Treat your employees better! I can see why there is such a turnover rate!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great working experience!

    Part-time Sales Advisor (Current Employee) Montreal, QC

    ProsThis is a great place to gain some experience in the workforce. The goal is to work as a team so you and your colleagues are always working together to make the company the best it could be. It is an all-around positive environment and employees do everything they can to assure customers leave happy.

    ConsIf you don't like moving around a lot, this isn't the place for you. This is a very busy company so if you're planning on being lazy, don't waste your time applying.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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