Guitar Center

www.guitarcenter.com

Guitar Center Reviews

Updated 24 January, 2015
Updated 24 January, 2015
380 Reviews
2.9
380 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Guitar Center CEO Darrell Webb
Darrell Webb
9 Ratings

Review Highlights

Pros
  • Great discounts on gear, awesome connections to be made, and a new focus on the employee (in 33 reviews)

  • Above all, the employee discount; especially when you can start getting things off of GAIN (in 41 reviews)


Cons
  • It's minimum wage DRAWED against your commission(Fading) (in 29 reviews)

  • Very high turnover rate for salesmen and constant micro-managing by upper management (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Frequent changes - no consistency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guitar Center full-time (more than 5 years)

    Pros

    Working in the music instruments industry, casual environment, good managers.

    Cons

    Frequent changes in leadership and direction. New executives have no clue about challenges unique to the industry and run it like a clothing retailer. Unrealistic performance expectations.

    Advice to ManagementAdvice

    Learn the biz and adapt prior experience before trying to be a revolutionary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Guitar Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guitar Center

    Pros

    Good for young people to work in.

    Cons

    Unless you are willing to relocate upper management positions are hard to attain.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Its a good company for a single musician, not a good job to support a family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Dallas, TX (US)
    Current Employee - Assistant Manager in Dallas, TX (US)

    I have been working at Guitar Center full-time (more than 3 years)

    Pros

    The best reason to work here is the discount, hands down the best discount I have ever had at a retail job

    Cons

    The hours are the worst part, it's retail so be prepared to work retail hours. That and if you don't meet sales goals you are only getting paid $9 and hour

    Advice to ManagementAdvice

    Pick a commission structure and stick with it! The pilot changes every 6-8 months.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    GC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Repair Tech in South Portland, ME (US)
    Current Employee - Repair Tech in South Portland, ME (US)

    I have been working at Guitar Center

    Pros

    Good place to gain experience, fun work, good environment

    Cons

    Leadership tended to change a lot, high turnover with sales staff, pay is not enough for skilled labor

    Advice to ManagementAdvice

    Pay more and turnover wont be so bad. Fire bad employees rather than dealing with them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    A fun place to work for retail-minded musicians.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guitar Center full-time (more than 5 years)

    Pros

    The best environment for a musician. You get to work with other musicians every day and the wealth of knowledge you can gain in the company and from others is outstanding.

    Cons

    Will complete at a later date.

    Recommends
    Negative Outlook
  7.  

    Not bad for Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations
    Current Employee - Operations

    I have been working at Guitar Center full-time (more than 5 years)

    Pros

    Great hours. Good people on staff. Pleasant work environment.

    Cons

    Low wages for retail. Only OK benefits, (but they do have them for full time).

    Advice to ManagementAdvice

    Observe and appreciate the hard working people at the bottom of the rung. It seems that only those at corporate are ever noticed.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    A great job for your early 20's. Not a Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in San Bernardino, CA (US)
    Former Employee - Sales Manager in San Bernardino, CA (US)

    I worked at Guitar Center full-time (more than 5 years)

    Pros

    You are around a bunch of cool instruments and people

    Cons

    The Pay and everything Else

    Doesn't Recommend
    Neutral Outlook
  9.  

    Greatest job in the world!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX (US)
    Former Employee - Sales Associate in Houston, TX (US)

    I worked at Guitar Center

    Pros

    I love the fact that you get tatted like a musician. They even provide time off for "gig leave".

    Cons

    If you are a female, the customers and some staff may treat you poorly.

    Advice to ManagementAdvice

    Keep working on fair treatment for female employees. Otherwise, Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Best place to work for musicians and artistically creative people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Associate in San Francisco, CA (US)
    Former Employee - Operations Associate in San Francisco, CA (US)

    I worked at Guitar Center (more than 10 years)

    Pros

    Deals on gear, including straight from vendors; opportunities to advance and grow; if you need to take time off for a tour, you have your same job when you get back (you don't paid for that, obviously); you get to meet industry people and celebrities occasionally (depend on location); they DO believe that the more you know the farther you go..
    I gave them 14+ years of my life, and have way more great memories than bad ones (all jobs have drama) - I've already requested to return, and they said "when there's an availability"... that's says something about a place to work for these days.

    Cons

    Pay can be rough at first, but it's a 'music store' with goals, so you have set them up for yourself with advancement; more duties = more pay.
     Dealing with drama with artistic and musician customers, as well as co-workers.. (maybe 1/10..?) ...but face it: Artists without drama is just a robot!.

    Advice to ManagementAdvice

    Keep supporting your sales & ops staff with communication, taking suggestions, opening new opportunities, and of course...develop some serious financial incentives!! ;-)~

    Recommends
    Positive Outlook

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