Guess?
2.9 of 5 247 reviews
www.guess.com Los Angeles, CA 5000+ Employees

Guess? Reviews

Updated Apr 04, 2014

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2.9 247 reviews

                             

69% Approve of the CEO

Guess? Vice Chairman and CEO Paul Marciano

Paul Marciano

(155 ratings)

43% of employees recommend this company to a friend
247 Employee Reviews
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Review Highlights

Pros:
  • "Employee discount on clothing - if you're into this brand of clothing (pretty much copying all the competitors in the market anyway)"
    in 26 reviews
  • "Everyday 40% discount regular priced items and 20% off sale"
    in 25 reviews
Cons:
  • "Although the store has individual sales goals for employees, the pay is NOT commission-based"
    in 17 reviews
  • "very disorganized and the upper management will promised things but they will not deliver"
    in 12 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
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Sales

Anonymous Employee (Former Employee)

I worked at Guess?

Prospeople oriented, good benefits/ discounts

Consno way of moving up the ladder, basic job

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Ok

Sales Associate (Current Employee)
Winnipeg, MB

I have been working at Guess? part-time for more than a year

ProsEmployees receive an Employee Bonus on certain weekends for more discount than regular discount.

ConsNot much concern for the employees and not the best pay. No incentives if your store isn't top door, but high sales goals. Competition for sales with managers.

Advice to Senior Managementmore concern with the employees.

No, I would not recommend this company to a friend

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  • No Opinion of CEO

 

Sales Associate

Sales Associate (Current Employee)
Vancouver, BC

I have been working at Guess? full-time for less than a year

ProsThe only pro i can think of is the fact that you get a good discount on the clothes in the store.

ConsMimimum wage, not enough breaks, work 5 hours without a break,when by law, you are entitled to a 15 minute break if you work 5 hours.

Advice to Senior ManagementHave team meetings or formal training plans to ensure everyone is on the same wavelength and comunication is open for improvements

No, I would not recommend this company to a friend

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awesome

District Manager (Current Employee)
Ottawa, ON

I have been working at Guess? full-time for more than a year

Prosgreat training, very organized, consistent recognition for performance, many growth opportunities. The culture is very strong and if a person is really career driven they can easily grow with GUESS.

Consnone at this time, it is a very balanced environment

Advice to Senior ManagementKeep up the great work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Wouldn't recommend

Sales Associate (Current Employee)
Etobicoke, ON

I have been working at Guess? part-time for less than a year

ProsGreat discount, some of the management is nice and flexible with schedule,
helpful co-workers, Employee Bonus Weekends, good coaching, feedback

ConsUnderpaid, some shift can be 3.5 hours, pressure to buy and wear their current clothing, unpaid breaks, some management is very demanding considering its a low wage job, high sale targets

Advice to Senior ManagementValue your employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Only good for fast-pace seasonal job

Anonymous Employee (Former Employee)

I worked at Guess?

Pros-Good employee discount
-Good training
-Some awesome coworkers
-Very nice assistant managers

Cons-Over worked, under paid
-Unpaid break
-Bad manager
-A few catty coworkers (like any other places)
-High sales goal even though it's not based on a commission system
-Uptight for a lower brand
-Low hourly rate

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Terrible

Retail Sales Associate (Current Employee)
Burnaby, BC

I have been working at Guess? part-time for more than 3 years

ProsStore discounts, overall the staff was friendly. Some managers were really good. Some were not.

ConsManagement bias, unorthodox ways. Store had shrinkage 80 percent from internal staff 20 percent from external theft. Yet management only cared about the 20 percent. Very suspicious.

Advice to Senior ManagementManagement is the problem. Too much witch-hunting.

No, I would not recommend this company to a friend

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racial profiling

Sales Associate (Former Employee)
Ottawa, ON

I worked at Guess? part-time for less than a year

Prosnothing stood out for me

Consover worked and under paid. I was employed of a PT basis and was told up to 15hrs/wk the 2 and half months I was there I didn't work up to 15hrs; meanwhile, the "white" girl that was hired same day as me got shifts and was more welcomed by the staffs and management. I always exceeded my daily sales target, so I wasn't sure why I wasn't getting shifts because that was the requirement to work more hours. I missed my shift (only 4hours for the whole week) based on a staff giving me wrong info and I got fired just like that and the company talks about taking care of the staff not true. In total the money I worked for the 2 & half months can not buy me a dress from Guess.

Advice to Senior ManagementSend schedule to staff via email, to advice any misunderstanding and try to make sure that the workers at different location are welcoming new hires equally and look pass the colour of one's skin

No, I would not recommend this company to a friend

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Does Not Follow Labor Laws. Does Bare Minimum For Staff

Sales Associate (Current Employee)
Brampton, ON

I have been working at Guess? part-time for more than a year

Pros40% off Only Regular Priced Items .On Employee Bonus Weekends 50%.

ConsPoor Compensation Pays Minimum Wage for Sales Staff .
They Only Schedule Unpaid Breaks.
Always Understaffed.
Management micro-manages staff consistently .
Pressures female staff to dress like Sluts.
The company consists of head strong cocky females who have an attitude like high school Sluts

Advice to Senior ManagementTreat Your Staff like assets and You'll see very high returns. Do not Compensate sales Staff as Cheap as Possible it will reflect on your customer service.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great internal harmony company!

Store Manager (Former Employee)

I worked at Guess? full-time for more than 5 years

ProsAmazing culture and value system.
Generous clothing allowance for upper management.
Support from head office.
Help grow you business mindset.
Honest feedback.
Annual company meetings in Toronto.
Consistent insentives.

ConsManagement are underpaid.
Success planning needs to be structured with clear directions and timelines.
Internal promotion based on skills and talent needs to be identified quicker.
High turn over rate.
Minimum work life balance.

Advice to Senior ManagementCorporate needs to be fair when compensating their upper management.
Value their upper management and have a clear action plan for succession planning.
Corporate need to fight for their manages who deserve to be fought for vs. fighting for the fear of their job.

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