GENBAND
2.9 of 5 44 reviews
www.genband.com Frisco, TX 1000 to 5000 Employees

GENBAND Reviews

Updated Apr 03, 2014

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2.9 44 reviews

                             

60% Approve of the CEO

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David Walsh

(5 ratings)

42% of employees recommend this company to a friend
44 Employee Reviews
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Poor leadership and complete lack of unified technical strategy

Senior Manager (Former Employee)
Ottawa, ON

I worked at GENBAND full-time for more than 8 years

ProsGood people (both native Genband employees as well as the employees acquired); competitive salaries relative to the telecom industry and the region; acceptable work/life balance; decent career growth opportunities

ConsNo unified technical strategy; acquisitions made to chase the next shining object; no willingness to take risk; most senior levels are brought in and "old boys club" - risk takers and disturbers aren't welcome in the leadership ranks.

Advice to Senior ManagementStop acting like drunken squirrels and focus; get a CTO that knows the industry past 1995; take risks.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Software Designer

Anonymous Employee (Current Employee)

I have been working at GENBAND

ProsGreat co-workers and opportunities to learn from different fields.

ConsToo many lay-offs showed negative sides

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Mis management

Product Support (Current Employee)
Ottawa, ON

I have been working at GENBAND full-time for more than a year

ProsGenband bought out Nortel's VoIP unit and Salaries are same as Nortel's

ConsThey keep laying off people since taking over Nortel when the return on investment does not meet a target.

Advice to Senior ManagementSmart up and keep the best people

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not so good

Support Engineer (Current Employee)
Ottawa, ON

I have been working at GENBAND

ProsGood compensation relative to the market
Some very capable first level managers
Freedom and flexibility to work from home when needed

ConsLack of vision, no long term strategy for successfully growing the company
No organic growth; growth seems to only come from M&A
Employees are not empowered to make decisions

Advice to Senior ManagementDevelop a clear focus to grow the company and communicate it to employees. Empower employees. You have a very strong and experienced set of engineers, use them.

No, I would not recommend this company to a friend

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Disapointing knee jerk reactions to market events.

Senior Test Engineer (Current Employee)
Ottawa, ON

I have been working at GENBAND

ProsSalary is very competitive and lower level management do a great job.

ConsNo security, no clear direction and an ever increasing pool of executives....

Advice to Senior ManagementThink long and hard about the "REAL" cost of sending jobs off-shore.

No, I would not recommend this company to a friend

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1 person found this helpful  

Typical modern day IT Sweatshop, Brutal

Software Development (Former Employee)
Ottawa, ON

I worked at GENBAND

ProsPay and benefits and technical talent around you are positive. There are lots of great people trying to succeed at the lower levels.

ConsSweatshop, extremely political environment. Very short sighted management team and direction. Direction and vision are unclear and therefore impossible to implement efficiently. Staff reductions are frequent and all management practices are "territorial" and guarded. There is no spirit of honest teamwork to all move in the same direction together. Management is old school fear based and nothing at all is progressive or innovative.

Advice to Senior ManagementYour success will be directly tied to the positive motivation of the people that do the work. If you treat your employees great, they will do great work for you. There is no longer loyalty by default in this industry. You must engage and empower your employees in a positive manner. Get rid of old school fear based management philosophies and modernize your management team and style with professionals that know how to manage (not just whomever promoted to be managers and directors). Management and Leadership is a skill and talent that is sorely lacking at Genband.

No, I would not recommend this company to a friend

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Mostly positive.

Anonymous Employee (Current Employee)
Ottawa, ON

I have been working at GENBAND

ProsMany top notch employees, including a number of stellar employees from the Nortel CVAS acquisition.
Lots of opportunity to work with cutting edge technology
Very customer focused.

ConsSometimes feel like we are an asset that is being "sweated" by our private equity owners, principally One Equity Partners / JP Morgan Chase. That is, the company is managed on a quarterly basis, with a short leash (e.g. if revenues are lower than expected in a particular quarter, cost cutting is immediately announced).
Some functions are understaffed, to keep costs down.
Not very progressive with respect to work at home employees.

Advice to Senior ManagementPay attention to employee satisfaction, as this typically has a direct bearing on customer satisfaction. As a minimum, conduct an annual survey and share the results.

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No substance

Anonymous Employee (Current Employee)

I have been working at GENBAND full-time for more than 10 years

ProsGood life-work balance. Competitive benefits. Friendly and respectful people.

ConsThere is no product delivery behind the marketing. Marketing is misguided and not aligned with what they offer. All products are at least 10 to 15 yrs old. The Nortel clicks are getting formed again.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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GENBAND is a fast paced and exciting company to work for.

Sales Operations Manager (Former Employee)
Raleigh, NC (US)

I worked at GENBAND full-time for more than 3 years

ProsPeople, leadership, market position. GENBAND's focus on R&D drives new market opportunities and positions GENBAND to remain a leader in its segment.

ConsShrinking telecommunications market which keeps GENBAND in a consolidation vs, growth mode, competitors are plentiful in many of software and hardware products that GENBAND offers.

Advice to Senior ManagementContinue to find ways to outpace the competition

Yes, I would recommend this company to a friend

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1 person found this helpful  

Decent overall experience

Anonymous Employee (Former Employee)

I worked at GENBAND

Pros-Pretty much everyone I worked with was competent, capable, and intelligent
-Good work/life balance
-Good access to management; relatively flat hierarchy

Cons-Company's future prospects might be considered somewhat uncertain, especially as an employee

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