GENBAND Reviews

Updated 31 July, 2014
Updated 31 July, 2014
50 Reviews
2.8
50 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David Walsh
9 Ratings

Employee Reviews

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  1.  

    Poor leadership and complete lack of unified technical strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Ottawa, ON
    Former Employee - Senior Manager in Ottawa, ON

    I worked at GENBAND full-time for more than 8 years

    Pros

    Good people (both native Genband employees as well as the employees acquired); competitive salaries relative to the telecom industry and the region; acceptable work/life balance; decent career growth opportunities

    Cons

    No unified technical strategy; acquisitions made to chase the next shining object; no willingness to take risk; most senior levels are brought in and "old boys club" - risk takers and disturbers aren't welcome in the leadership ranks.

    Advice to ManagementAdvice

    Stop acting like drunken squirrels and focus; get a CTO that knows the industry past 1995; take risks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Software Designer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GENBAND

    Pros

    Great co-workers and opportunities to learn from different fields.

    Cons

    Too many lay-offs showed negative sides

  3.  

    Mis management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Support  in  Ottawa, ON
    Current Employee - Product Support in Ottawa, ON

    I have been working at GENBAND full-time for more than a year

    Pros

    Genband bought out Nortel's VoIP unit and Salaries are same as Nortel's

    Cons

    They keep laying off people since taking over Nortel when the return on investment does not meet a target.

    Advice to ManagementAdvice

    Smart up and keep the best people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Support Engineer  in  Ottawa, ON
    Current Employee - Support Engineer in Ottawa, ON

    I have been working at GENBAND

    Pros

    Good compensation relative to the market
    Some very capable first level managers
    Freedom and flexibility to work from home when needed

    Cons

    Lack of vision, no long term strategy for successfully growing the company
    No organic growth; growth seems to only come from M&A
    Employees are not empowered to make decisions

    Advice to ManagementAdvice

    Develop a clear focus to grow the company and communicate it to employees. Empower employees. You have a very strong and experienced set of engineers, use them.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Disapointing knee jerk reactions to market events.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Test Engineer  in  Ottawa, ON
    Current Employee - Senior Test Engineer in Ottawa, ON

    I have been working at GENBAND

    Pros

    Salary is very competitive and lower level management do a great job.

    Cons

    No security, no clear direction and an ever increasing pool of executives....

    Advice to ManagementAdvice

    Think long and hard about the "REAL" cost of sending jobs off-shore.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Typical modern day IT Sweatshop, Brutal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Development  in  Ottawa, ON
    Former Employee - Software Development in Ottawa, ON

    I worked at GENBAND

    Pros

    Pay and benefits and technical talent around you are positive. There are lots of great people trying to succeed at the lower levels.

    Cons

    Sweatshop, extremely political environment. Very short sighted management team and direction. Direction and vision are unclear and therefore impossible to implement efficiently. Staff reductions are frequent and all management practices are "territorial" and guarded. There is no spirit of honest teamwork to all move in the same direction together. Management is old school fear based and nothing at all is progressive or innovative.

    Advice to ManagementAdvice

    Your success will be directly tied to the positive motivation of the people that do the work. If you treat your employees great, they will do great work for you. There is no longer loyalty by default in this industry. You must engage and empower your employees in a positive manner. Get rid of old school fear based management philosophies and modernize your management team and style with professionals that know how to manage (not just whomever promoted to be managers and directors). Management and Leadership is a skill and talent that is sorely lacking at Genband.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Mostly positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Ottawa, ON
    Current Employee - Anonymous Employee in Ottawa, ON

    I have been working at GENBAND

    Pros

    Many top notch employees, including a number of stellar employees from the Nortel CVAS acquisition.
    Lots of opportunity to work with cutting edge technology
    Very customer focused.

    Cons

    Sometimes feel like we are an asset that is being "sweated" by our private equity owners, principally One Equity Partners / JP Morgan Chase. That is, the company is managed on a quarterly basis, with a short leash (e.g. if revenues are lower than expected in a particular quarter, cost cutting is immediately announced).
    Some functions are understaffed, to keep costs down.
    Not very progressive with respect to work at home employees.

    Advice to ManagementAdvice

    Pay attention to employee satisfaction, as this typically has a direct bearing on customer satisfaction. As a minimum, conduct an annual survey and share the results.

    Approves of CEO
  9.  

    Content for now, things seem to going in the right direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GENBAND full-time for more than 10 years

    Pros

    Compensation is on par with the industry.

    Cons

    Feeling of being disconnected with the rest of the company. Not too much synergy between organizations.

    Advice to ManagementAdvice

    Help foster an environment of synergy and shared success.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GENBAND

    Pros

    Great people at lower and mid-levels.

    Cons

    Too much emphasis and growth at leadership level and no recognition of the lower and mid-level employees. There are a certain number of Performance Levels, so management has to decide who gets what level and meeting those numbers instead of giving what employees deserve. Also, the annual Executive Leadership trips are WAY too extravagant. The last trip was to Bora Bora, however, there is no consistent bonus for line employees. Unless you were part of the Nortel acquisition, the tenure of a normal employee is maximum 2 years. ALOT of turnover in the mid level arenas.

    Advice to ManagementAdvice

    Get a grip about the actuality of the company concerning its direction and longevity. David Walsh has no committment to the company and will sell at the first possible opportunity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    No opportunity for promotion or growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at GENBAND full-time for more than 8 years

    Pros

    a good work life balance

    Cons

    No opportunity for growth unless well connected with personal contacts with Sr management

    Advice to ManagementAdvice

    People who want to grow career are looking outside the company due to frustration with lack of potential internal

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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