GENBAND Reviews

Updated 20 April, 2015
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2.8
60 Reviews
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Recommend to a friend
Approve of CEO
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David Walsh
14 Ratings

Pros
  • Pay and benefits and technical talent around you are positive (in 3 reviews)

  • Good pay and benefits, good executive management (in 4 reviews)

Cons
  • Senior management prides themselves of managing by metrics (in 4 reviews)

  • This is largely an effort to squeeze cost from the product line (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Great products and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GENBAND

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    leading edge technology and great people

    Cons

    None I can think of

    Advice to Management

    Keep it up

  2. Excellent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Ottawa, ON
    Current Employee - Senior Software Engineer in Ottawa, ON

    I have been working at GENBAND full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Innovation and growth are there! Genband is one of the fastest growing Telecom companies. People dedication is at its best. Management is usually very supportive of employee personal growth.

    Cons

    Compensation seems a bit on the low side for high performers. Training still is a pain to access. Time management of research projects sometimes deficient (i.e. either not enough time to complete or way too much)!

  3. Poor leadership and complete lack of unified technical strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Ottawa, ON
    Former Employee - Senior Manager in Ottawa, ON

    I worked at GENBAND full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people (both native Genband employees as well as the employees acquired); competitive salaries relative to the telecom industry and the region; acceptable work/life balance; decent career growth opportunities

    Cons

    No unified technical strategy; acquisitions made to chase the next shining object; no willingness to take risk; most senior levels are brought in and "old boys club" - risk takers and disturbers aren't welcome in the leadership ranks.

    Advice to Management

    Stop acting like drunken squirrels and focus; get a CTO that knows the industry past 1995; take risks.

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  5. Software Designer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GENBAND

    Pros

    Great co-workers and opportunities to learn from different fields.

    Cons

    Too many lay-offs showed negative sides

  6. Mis management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Support in Ottawa, ON
    Current Employee - Product Support in Ottawa, ON

    I have been working at GENBAND full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Genband bought out Nortel's VoIP unit and Salaries are same as Nortel's

    Cons

    They keep laying off people since taking over Nortel when the return on investment does not meet a target.

    Advice to Management

    Smart up and keep the best people

  7. Not so good

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Engineer in Ottawa, ON
    Current Employee - Support Engineer in Ottawa, ON

    I have been working at GENBAND

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good compensation relative to the market
    Some very capable first level managers
    Freedom and flexibility to work from home when needed

    Cons

    Lack of vision, no long term strategy for successfully growing the company
    No organic growth; growth seems to only come from M&A
    Employees are not empowered to make decisions

    Advice to Management

    Develop a clear focus to grow the company and communicate it to employees. Empower employees. You have a very strong and experienced set of engineers, use them.

  8. Disapointing knee jerk reactions to market events.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Test Engineer in Ottawa, ON
    Current Employee - Senior Test Engineer in Ottawa, ON

    I have been working at GENBAND

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Salary is very competitive and lower level management do a great job.

    Cons

    No security, no clear direction and an ever increasing pool of executives....

    Advice to Management

    Think long and hard about the "REAL" cost of sending jobs off-shore.

  9. Helpful (1)

    Typical modern day IT Sweatshop, Brutal

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development in Ottawa, ON
    Former Employee - Software Development in Ottawa, ON

    I worked at GENBAND

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Pay and benefits and technical talent around you are positive. There are lots of great people trying to succeed at the lower levels.

    Cons

    Sweatshop, extremely political environment. Very short sighted management team and direction. Direction and vision are unclear and therefore impossible to implement efficiently. Staff reductions are frequent and all management practices are "territorial" and guarded. There is no spirit of honest teamwork to all move in the same direction together. Management is old school fear based and nothing at all is progressive or innovative.

    Advice to Management

    Your success will be directly tied to the positive motivation of the people that do the work. If you treat your employees great, they will do great work for you. There is no longer loyalty by default in this industry. You must engage and empower your employees in a positive manner. Get rid of old school fear based management philosophies and modernize your management team and style with professionals that know how to manage (not just whomever promoted to be managers and directors). Management and Leadership is a skill and talent that is sorely lacking at Genband.

  10. Mostly positive.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ottawa, ON
    Current Employee - Anonymous Employee in Ottawa, ON

    I have been working at GENBAND

    Approves of CEO
    Approves of CEO

    Pros

    Many top notch employees, including a number of stellar employees from the Nortel CVAS acquisition.
    Lots of opportunity to work with cutting edge technology
    Very customer focused.

    Cons

    Sometimes feel like we are an asset that is being "sweated" by our private equity owners, principally One Equity Partners / JP Morgan Chase. That is, the company is managed on a quarterly basis, with a short leash (e.g. if revenues are lower than expected in a particular quarter, cost cutting is immediately announced).
    Some functions are understaffed, to keep costs down.
    Not very progressive with respect to work at home employees.

    Advice to Management

    Pay attention to employee satisfaction, as this typically has a direct bearing on customer satisfaction. As a minimum, conduct an annual survey and share the results.

  11. Sr Technical Support Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GENBAND full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Genband takes lead in VoIP NGN solution.

    Cons

    Genband kept laying off employees and struggle with revenue.

    Advice to Management

    Genband must keep the core value.

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