Fry

  www.fry.com
  www.fry.com

Fry Reviews

Updated 12 December, 2014
Updated 12 December, 2014
31 Reviews
2.8
31 Reviews
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John E. Gularson
11 Ratings

Employee Reviews

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  1.  

    Micro Manged & Poorly Ran

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Houston, TX (US)
    Current Employee - Customer Service Associate in Houston, TX (US)

    I have been working at Fry full-time (more than 3 years)

    Pros

    It looks good on paper as it is employment. Lots of Snack available for purchase

    Cons

    Disorganized, Overly "secure", 10 Minute Breaks Are A " Privilege" , Way To Many Camera, Dress Like They Pay You Well (Minimum Wage Job), Dollar Store Pays The Same, Cannot Trade Shifts At All, Customer Service Agents Are Responsible For Cleaning The Bathrooms, The Parking Lot, The Trash Cans Outside And One Look Associate Gets To Push A Trash Cart Through The Store "Safety Sweep".

    Advice to ManagementAdvice

    Employees would work hard if they were given flexibility to trade with one another. If employees are expected to have professional clothes they should make more than minimum wage. Hire Someone to clean the bathrooms, store and trash rather than having associates in there white dress shirts and tie pulling trash.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    Used to be a good company.. not anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Software Engineer in New York, NY (US)
    Former Employee - Lead Software Engineer in New York, NY (US)

    I worked at Fry full-time (more than 10 years)

    Pros

    Dave Fry had a vision and good people who worked with the end result in mind. Great environment when Dave was around. He was involved in everything. I got a card every anniversary, holiday and birthday. They appreciated employees and hired the best quality workers. this was pre-2011. Work environment was flexible, no drama and tension free. Engineers were appreciated and commended for their hard work.

    Cons

    NOW- HIRE cheap labor. go to a third world country hire fresh graduates with little or no experience. severely underpay them and make them work 70-75hr per week. How do you expect a fresh graduate to work like a 12 year veteran? Un deserving people in top management. When top management leaves (ex MDs or PGMs or Technical Directors), the NY office in particular, promotes former PMs or Sales people with little or NO technical background! How is running a Tire company the same as being a Software dev manager? Resource allocations were done by PMs who knew engineers work ethics. Now PGMS and MDs just sit there and count heads/resources. They don't realize that certain clients require people with extensive experience.
    -No new exciting clients.
    -Last project was a big failure. 8 month deadline took 18 months to complete. Client was very unhappy.

    Advice to ManagementAdvice

    Listen to the Engineers. They are the driving force of the company. If the engineers are not happy and well paid, you are not producing quality work. Don't over work the engineers. Hire experienced people with Strong Java background, not fresh off the boat students with little work experience. Senior engineers are not there to "teach" the junior engineers. Hire qualified hands that can jump in and begin working with little or no learning curve.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fry as a contractor

    Pros

    Lots of smart nice people.

    Cons

    Watch for groups siding together

    Advice to ManagementAdvice

    Move faster

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  5. 2 people found this helpful  

    A sweat shop running on out of date platform.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Developer
    Former Employee - Web Developer

    I worked at Fry full-time (more than an year)

    Pros

    Company seems to have steady clients and many are high end retailers. Work environment is casual and benefits are decent.

    Cons

    Development is run as a sweatshop. Little interest in new ideas. Platform is home grown, using obsolete technologies. Little OO Design - actually platform is implemented with a lot of anti-patterns. Very frustrating for developers. Little respect for developers by management.

    Advice to ManagementAdvice

    Re-engineer you platform.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Good Team, not much BS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fry full-time (more than 3 years)

    Pros

    They have high standards for the quality of work they will release. People are cool- no drama. The environment is professional and you can focus on doing a good job, not navigating office politics. Direct managers seem to really care.

    Cons

    Sometimes the planning isn't that good and people work a lot of overtime. Management and senior team members are overworked, so sometimes they aren't able to support you as much as they'd like. Also, there can be odd issues when you have to work with the parent company.

    Advice to ManagementAdvice

    Plan better! There's no reason for us to have these ugly crunches at the end of every single project. Some of us have been putting out fires every day for a year.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Worst Ecommerce Company Out there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ann Arbor, MI (US)
    Current Employee - Anonymous Employee in Ann Arbor, MI (US)

    I have been working at Fry full-time (more than an year)

    Pros

    Good team members, prone to in-fighting though. Everything is a debate.

    Cons

    Outdated platform, ineffective management, no sales leads, co-worker turmoil, low pay. If you work here do not plan to spend the holidays with your family, you will be working around the clock from Thanksgiving until New Years. No work/life balance. Engineers are treated like slaves, usually working at least 70 hour work weeks.

    There is no clear goal for the future, no clear career path for employees and no direction from leadership. You will be kept in the dark until the next round of lay-offs, or until they outsource your position, which is becoming more and more common here.

    Small and irrelevant client list, no big or exciting clients to work for or to do ground breaking work. Just small, dopey clients and cookie cutter technology that is a dinosaur.

    Steer clear of this archaic firm.

    Advice to ManagementAdvice

    Sell to the highest bidder.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Fry (Micros-Retail) is a fun and innovative company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ann Arbor, MI (US)
    Current Employee - Anonymous Employee in Ann Arbor, MI (US)

    I have been working at Fry full-time (more than 3 years)

    Pros

    * interesting work, unique and challenging
    * great people working at the company, mostly great clients
    * flexible hours with telecommuting and flexible schedules
    * growing company with a large Product development group

    Cons

    * need good engineers, looking to recruit some good people
    * holidays can be very busy

    Advice to ManagementAdvice

    Work on your recruiting

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    A lot of change, not always for the best

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fry

    Pros

    This used to be a great place to be, but now that it has merged with MICROS there is a lack of strategy and communication internally. There are a lot of questions and not a lot of answers and unfortunately that has resulted in a lot of turnover. They are starting to figure things out, but not quick enough.

    Cons

    Lack of strategy sharing with staff.

    Advice to ManagementAdvice

    Respect the staff and share more. Recognize contributions.

  10. 1 person found this helpful  

    Great Company....Until Bought Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Director in New York, NY (US)
    Former Employee - Technical Director in New York, NY (US)

    I worked at Fry full-time (more than 3 years)

    Pros

    Truly one of the great web stories under David Fry. Under new leadership, not so much.

    Cons

    Management has no idea. They are trying to turn a brilliant retailer shop into lower cost IBM, quality is not respected, talent is not respected.

    Advice to ManagementAdvice

    Be the client. Stop trying to be IBM or ATG - be Fry, a classic retailer. Invest in long term and new ideas. Respect quality.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    In spite of the bitter ex employee comments it is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer in Ann Arbor, MI (US)
    Former Employee - Developer in Ann Arbor, MI (US)

    I worked at Fry full-time (more than 3 years)

    Pros

    Relaxed environment that is getting lot's of new business. Omni-Channel integrations and solutions are taking off and a big hit in the market.
    It is funny but I have never seen so many ex employees that appear to be unable to move on. Change isn't for everyone. Omni channel suite of products has opened new doors and opportunities that wouldn't have been there had it remained Fry. Fry could not compete stand alone. There is a new energy in the AA office and it is really on the comeback trail. I am glad I didn't listen to the negative comments when I joined. Unfortunately I had to leave due to family reason. I will look to come back in the near future I hope.

    Cons

    Not adding new employees fast enough

    Recommends
    Positive Outlook
    No opinion of CEO

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